Mobile phone interface -> Coupling, connecting and managing for Your Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

Depending on the country and vehicle equipment, your vehicle may have the following mobile phone interfaces:  
Phone interface basic configuration.  
The phone interface uses the Hands-Free Profile (HFP) Bluetooth profile for transmission. This profile enables the use of  
phone functions via the Infotainment system and playback via the vehicle speakers.  
Convenience phone interface.  
Just like the basic configuration of the phone interface, the Convenience phone interface uses the HFP Bluetooth profile.  
The Convenience phone interface can be equipped with the wireless charging function Charging Options for Mobile  
Devices. In order to use the wireless charging function, you need to place a suitable cell phone correctly in the storage  
compartment for the wireless charging function. Depending on the vehicle equipment and cell phone compatibility, the  
cell phone connects to the vehicle aerial when you place the phone in the storage compartment .  
Connecting to the vehicle antenna  
Depending on the model and the vehicle equipment, and in some countries, using the storage compartment for the wireless  
charging function Charging Options for Mobile Devices connects the cell phone to the vehicle antenna. This improves the  
reception and the call quality, and it can reduce interfering signals in the cell phone reception, if necessary.  
If the reception or the call quality is not improved or there are still audible interfering signals in the mobile phone reception, the  
cell phone must be positioned the other way around, with the screen facing up, in the storage compartment for a better  
connection.  
Depending on the vehicle model and equipment and in some countries, the wireless charging function can charge multiple ce  
phones simultaneously. If several cell phones are being charged at the same time, only one of the cell phones will connect to  
the vehicle antenna.  
Coupling, connecting and managing  
Please read the introductory information and heed the Warnings and Notice   
and Safety instructions.  
To use the phone interface functions, pair and connect a cell phone with the Infotainment system. Depending on the vehicle  
equipment, you can connect up to two cell phones to the Infotainment system at the same time. However, only one device is  
active at a time and can be used to make calls. The second connected device can receive calls via the Infotainment system  
and be used to play media.  
The following listed functions may not be available in all Infotainment systems in some countries and depending on the vehicle  
equipment. The available functions depend on the cell phone used and its operating system.  
Pairing a cell phone  
Before connecting for the first time, you need to pair the cell phone with the Infotainment system. A user profile is then  
automatically saved in the Infotainment system Function descriptions. The coupling process may take a few minutes.  
1. Activate Bluetooth in the cell phone.  
2. Activate Bluetooth in the Infotainment system.  
3. Open the list of available Bluetooth devices on your cell phone and select the device name for the Infotainment system.  
4. Pay attention to messages on the cell phone and in the Infotainment system and confirm these if necessary.  
If the pairing is successful, the data on the cell phone will be saved in the user profile.  
5. Optional: Confirm the message for transferring the data on the cell phone.  
WARNING  
If you as the driver carry out the pairing when driving, this may cause accidents or injuries.  
Only carry out the pairing as the driver when the vehicle is stationary.  
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When pairing some cell phones, a PIN may be displayed on the cell phone screen. Type this PIN into the Infotainment  
system to finish pairing.  
Depending on the vehicle equipment, wireless charging may be deactivated while you are using the Known cell phones  
menu. The cable-free charging function is reactivated if you leave the menu.  
Connecting a cell phone  
1. Pair a cell phone with the Infotainment system.  
2. Activate Bluetooth in the cell phone.  
Function descriptions  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Safety instructions.  
User profiles  
An individual user profile is automatically created for each paired cell phone. Data from this cell phone, e.g. contact data, is  
stored in the user profile. A maximum of ten user profiles may be saved in the Infotainment system simultaneously.  
Completely delete saved data  
1. Reset the Infotainment system to factory settings Operating the Infotainment system.  
Active and passive connection  
In order to use the phone interface functions, at least one cell phone must be connected to the Infotainment system. If severa  
cell phones are connected to the Infotainment system, you can switch between an active and an inactive connection. In order  
to operate the phone interface with your preferred cell phone, establish an active connection to the Infotainment system.  
Difference between the types of connection  
Active  
The cell phone is paired and connected. You can carry out phone interface functions using data from this cell  
phone.  
Passive The cell phone is paired and connected. You can only take incoming calls via the phone interface. Other functions  
are not available.  
Paired cell phones are saved in the Infotainment system even if they are not currently connected.  
Change connection type (inactive to active)  
Precondition:  
Several cell phones are connected to the Infotainment system simultaneously.  
1. Tap  
.
Or: tap on the name for the active cell phone.  
Or: tap Replace.  
The actively connected cell phone is highlighted.  
2. Tap the name for the preferred cell phone.  
The connection with the other cell phones will be inactivated automatically.  
Connection management  
Precondition:  
The cell phone is paired and connected.  
1. Open the app overview and tap  
Mobile devices.  
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