Mobile phone interface -> Function descriptions for Your Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

When pairing some cell phones, a PIN may be displayed on the cell phone screen. Type this PIN into the Infotainment  
system to finish pairing.  
Depending on the vehicle equipment, wireless charging may be deactivated while you are using the Known cell phones  
menu. The cable-free charging function is reactivated if you leave the menu.  
Connecting a cell phone  
1. Pair a cell phone with the Infotainment system.  
2. Activate Bluetooth in the cell phone.  
Function descriptions  
Please read the introductory information and heed the Warnings and Notice   
and Safety instructions.  
User profiles  
An individual user profile is automatically created for each paired cell phone. Data from this cell phone, e.g. contact data, is  
stored in the user profile. A maximum of ten user profiles may be saved in the Infotainment system simultaneously.  
Completely delete saved data  
1. Reset the Infotainment system to factory settings Operating the Infotainment system.  
Active and passive connection  
In order to use the phone interface functions, at least one cell phone must be connected to the Infotainment system. If severa  
cell phones are connected to the Infotainment system, you can switch between an active and an inactive connection. In order  
to operate the phone interface with your preferred cell phone, establish an active connection to the Infotainment system.  
Difference between the types of connection  
Active  
The cell phone is paired and connected. You can carry out phone interface functions using data from this cell  
phone.  
Passive The cell phone is paired and connected. You can only take incoming calls via the phone interface. Other functions  
are not available.  
Paired cell phones are saved in the Infotainment system even if they are not currently connected.  
Change connection type (inactive to active)  
Precondition:  
Several cell phones are connected to the Infotainment system simultaneously.  
1. Tap  
.
Or: tap on the name for the active cell phone.  
Or: tap Replace.  
The actively connected cell phone is highlighted.  
2. Tap the name for the preferred cell phone.  
The connection with the other cell phones will be inactivated automatically.  
Connection management  
Precondition:  
The cell phone is paired and connected.  
1. Open the app overview and tap  
Mobile devices.  
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2. Tap to connect the desired technology.  
Phonebook  
This first time a cell phone is paired with the Infotainment system, the phonebook is saved in the Infotainment system. You  
may need confirm the transfer on your cell phone. Depending on the vehicle equipment, you can save up to 5000 contacts in  
your phonebook. The phonebook is updated after each new connection of the cell phone with the Infotainment system. During  
the update, the present phone directory can still be used. If changes are detected in the phonebook and the phonebook  
update is complete in the Infotainment system, a pop-up appears.  
If teleconferences are supported by the mobile network provider and by the cell phone, the phonebook can be opened during  
a phone call and another participant can be added to the phone call.  
If an image is stored for the contact, it can be displayed in the list next to the entry.  
Using a phone  
Select a telephone number to make a call. Various functions are available for selecting a telephone number.  
Using contact data  
If a contact has multiple telephone numbers, you must select the number you wish to call accordingly.  
1. Tap  
to search for a contact and enter the name of the contact in the input field.  
Or: To call a favorite, tap Favorites in the main menu of the phone interface.  
2. Tap on a contact in the list to make the call.  
When searching for a contact, enter the last name and first name separated by a space.  
Using a call list  
The phone interface displays the call list for the cell phone.  
1. Tap  
Or: Tap  
All.  
and filter entries in the call list, e.g. by missed calls.  
2. Tap on a number or, where applicable, a contact in the list to make the call.  
Manually entering the telephone number  
1. Tap  
and enter a telephone number.  
2. Tap  
to make the call.  
While you are entering a telephone number, the contact related to the number is displayed on the Infotainment system  
screen.  
Favorites and speed dial keys  
A speed dial key can be assigned with a favorite from the phonebook. If the entry contains an image, this is displayed on the  
speed dial key.  
Speed dial keys must be programmed manually and are assigned to a user profile Coupling, connecting and managing,  
Bluetooth® interface.  
Programming a speed dial key  
1. Tap a free speed dial key.  
2. Tap a contact in the phone directory or search for it using the search bar. If a contact has multiple telephone numbers, tap  
the desired number on the list.  
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Editing the speed dial key  
1. Tap and hold the speed dial key until the phonebook opens.  
2. Tap the new contact in the phone directory. If a contact has multiple telephone numbers, tap the desired number on the  
list.  
Calling a favorite  
1. Tap a programmed speed dial key.  
Favorites are not automatically updated. If the phone number for a contact changes, the speed dial key must be  
reassigned.  
Deleting a favorite from the speed dial key  
1. Tap  
2. To delete a favorite, tap the preferred speed dial key  
Or: tap  
Manage favorites.  
.
.
Or: to delete all favorites from all speed dial keys, tap Delete all.  
3. Tap confirm to delete the data.  
Sending text messages  
Depending on the cell phone and the Infotainment system in use, you can send and receive SMS text messages and,  
depending on your country, e-mails via the phone interface.  
Sending and receiving e-mails is also dependent on the app used on the cell phone.  
Sending an SMS  
1. Tap  
SMS New message and enter the message on the screen.  
2. Enter the desired contact in the search bar.  
3. Tap OK to send the message.  
Sending an e-mail  
1. Tap  
E-MAIL New message and enter the message.  
2. Enter the desired contact in the search bar and tap.  
3. Tap OK to send the message.  
Functions and Symbols  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Safety instructions.  
Functions  
The functions depend on the vehicle equipment and are not available in all countries. The available functions depend on the  
cell phone used and its operating system.  
The vehicle may be equipped with a hands-free system.  
Symbols  
The symbols depend on the vehicle equipment and are not available not in all countries and may look different depending on  
the Infotainment system.  
General symbols  
1. To open the main menu, open the home screen or app overview and tap  
Overview of Infotainment system.  
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