Get Infotainment system -> Connectivity (USB/Bluetooth) Guide for Volkswagen Multivan SUV Sixth Generation (2015-2024)

Introduction

Some external devices can be connected to the Infotainment system by cable and wireless connections present in the

vehicle (if installed).

The type and number of cable and wireless connections differ by equipment package and country. The connections

may also be different within a model series or in special-edition models.

In the case of cable connections, use only the original device connecting cables or, if available, the factory-supplied

connecting cables for your vehicle.

If the adapter or plug on the connecting cable cannot be inserted, check the angle of insertion and the connections.

NOTICE

Use only suitable and undamaged connecting cables for wired connections.

● When inserting the adapter and plug of the connecting cable into the appropriate port, ensure that they are

correctly positioned and apply only light pressure. Applying too much pressure may damage both the unit

connection and the adapter or plug of the connecting cable.

● Make sure that the connection cable is not pinched or kinked.

● Do not use unsuitable or damaged connection cables. This could result in malfunctions and damage to the unit.

If a connected device is not recognised, disconnect all devices and connect the device again. If necessary,

check that the connecting cable you are using is working properly.

If a connected device malfunctions, restart the device. In some cases this will remedy the

fault.

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USB port

The USB port allows data to be transferred and devices to be charged or permits only device charging.

USB port

Fig. 1 USB-C port in the vehicle(illustration).

The following USB

-C ports may be available in the vehicle:

Identification of a USB

port for data transfer and charging function.

Identification of a USB

port for charging function only.

Further information on the charging facilities and charging capacity is provided in this Owner’s Manual

(→ Wireless charging function).

Possible fitting locations of USB ports

The number and fitting locations of theUSB

ports are vehicle- and equipment-dependent and are not available in all countries.

—Next to the steering wheel.

—In the front passenger door.

—In the sliding doors.

—Armrest in the third seat row.

—On the interior mirror.

USB

ports on the rear seats are equipped only with a charging function.

Available data transfer functions

The following USB

data transfer functions are possible, depending on equipment.

—Mobile Apps .

—Media playback .

—Updates, e.g. navigation data (→ Navigation).

Notes and restrictions

—Use only suitableUSB

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charging cables. The USB connecting cable must be suitable for theUSB port installed in the vehicle.

—Dirty, overheated and damaged data media may become unusable. Please observe the manufacturer’s instructions.

—Quality differences in data media from different manufacturers may cause malfunctions in the media playback.

—If USB

extension cables, USB plug adapters orUSB hubs are used, this can result in malfunctions or failure of theUSB

functions.

Bluetooth interface

The Bluetooth interface is a wireless connection.

In Bluetooth audio mode, audio files from a Bluetooth audio source(e.g. mobile telephone) that is connected via

Bluetooth can be played over the vehicle loudspeakers.

Bluetooth audio mode is available only if the vehicle is equipped with a factory-fitted mobile phone interface that

supports this function.

Bluetooth profiles

The Infotainment system is factory-fitted with a Bluetooth interface.

A maximum of three Bluetooth devices can be connected at the same time.

The following Bluetooth profiles may be available in the specified or a newer version:

—HFP

1.7.

—Telephony and speakerphone.

—A2DP

1.3.

—Music playback.

—AVRCP

1.6.

—Display and operation of music playback.

—Transmission of Cover Arts.

—PBAP

1.2.

—Access to phone book and call lists.

—MAP

1.4.

—Access to SMS

and email.

—SPP

1.2.

—Serial data transfer via Bluetooth.

Starting Bluetooth audio transmission

Prerequisites

✓ The Bluetooth audio source is paired with and connected to the Infotainment system.

✓ The Bluetooth audio source supports the Bluetooth profileAdvanced Audio Distribution Profile(A2DP

).

✓ In the Bluetooth settings menu, the Bluetooth Audio (A2DP/AVRCP) function is activated.

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1. Reduce the volume on the Infotainment system.

2. Switch on Bluetooth visibility on the external Bluetooth audio source, e.g. mobile telephone.

3. Open the Media main menu.

4. Tap Source

BT audio.

5. If necessary, start playback on the Bluetooth audio source manually.

When playback on the Bluetooth audio source is stopped, the Infotainment system remains in Bluetooth audio mode.

Controlling playback

The extent to which the Bluetooth audio source can be controlled via the Infotainment system varies depending on

what Bluetooth audio source is connected.

With media players that support theAVRCP

Bluetooth profile, playback on the Bluetooth audio source can be automatically started or stopped when the unit is

switched to Bluetooth audio mode or to a different audio source. Depending on the Bluetooth audio source, it may

also be possible to display the track and change the track using the Infotainment system.

Due to the large number of possible Bluetooth audio sources, it is not possible to guarantee fault-free

operation of all described functions for all sources.

Always switch off the warning and service tones on a connected Bluetooth audio source, e.g. key tones on a

mobile telephone, to prevent interference noise and malfunctions.

With some units, the Bluetooth audio connection will be disconnected automatically if an external media

player is connected to the Infotainment system via Bluetooth and the USB

port

simultaneously.

Connecting an external audio source via Wi-Fi

The Wi-Fi

connection is a wireless connection.

In Wi-Fi

audio mode, sources connected via Wi-Fi, e.g. mobile telephones, can be used for audio transmission.

The Wi-Fi

function depends on the vehicle equipment and is available only in some countries.

Prerequisites

✓ The connected audio source has a suitable application(app) or supports UPnP

media sharing.

✓ The audio source is connected viaWi-Fi

.

Starting Wi-Fi audio transmission

1. Reduce the volume on the Infotainment system.

2. Open the Media main menu.

3. Start the UPnP

server application or suitable app for audio playback on the Wi-Fi audio source.

4. Tap and select Wi-Fi.

5. Observe the information on the further procedure on the Infotainment system screen and on theWi-Fi

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Infotainment system -> Connectivity (USB/Bluetooth) for Your Volkswagen Multivan SUV Sixth Generation (2015-2024)

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