Infotainment system -> App-Connect for Your Volkswagen Passat SUV Nineth Generation (2023-2025)

App-Connect enables the user to display and operate content and functions from the mobile telephone on the Infotainment system  
screen.  
For this, the mobile telephone must be connected to the Infotainment system using a USB interface with data transfer function.  
Some technologies can also be used with App-Connect Wireless via the Bluetooth® interface and the Wi-Fi® hotspot of the  
Infotainment system.  
The following technologies may be available:  
Apple CarPlay®.  
Apple CarPlay® Wireless.  
Android Auto®.  
Android Auto® Wireless.  
The above-named technologies are operated by third parties and are not made available by Volkswagen. Volkswagen is not responsible  
if these technologies are terminated, discontinued or deactivated during the service life of the vehicle. There may be problems with  
compatibility with third-party apps. We are unable to guarantee that the available apps can be run on all mobile telephones and all  
operating systems.  
The availability of the App-Connect technologies is country-dependent and may vary according to the mobile telephone. A wide range  
of apps may be available and they may depend on the vehicle and country. The content, scope and providers of apps can vary. Some  
apps also depend on availability of services offered by third parties.  
For more information, please visit the Volkswagen website.  
Apps, their use, and the necessary mobile network connection may be subject to charges.  
WARNING  
Using apps while the vehicle is in motion can distract you from the road. Serious accidents and fatal injuries can occur if the driver is  
distracted.  
Drive with your full attention and with responsibility.  
WARNING  
Use of unsuitable apps or incorrect use of apps can cause damage to the vehicle and accidents with serious injuries, or even death.  
Protect the mobile telephone with its apps against misuse.  
Volkswagen is not responsible for damage to the vehicle caused by poor-quality or faulty third-party apps, inadequate  
programming of third-party apps, insufficient network strength, data loss, misuse of mobile devices, or malware on data  
media, computers, tablets and mobile telephones.  
The display of symbols depends on the equipment and the country.  
or  
Show more information.  
Select Apple CarPlay® technology.  
Select Android Auto® technology.  
In order to use App-Connect or App-Connect Wireless, you must connect the mobile telephone to the Infotainment system via App-  
Connect in the app overview. With App-Connect Wireless, the connection is initiated via Bluetooth® and then established via the Wi-  
Fi® hotspot of the Infotainment system.  
As long as a mobile telephone is connected via App-Connect, no other mobile telephones can be used via the Infotainment  
system, e.g. to make phone calls via the Bluetooth® mobile phone interface.  
If Apple CarPlay® is used, the Bluetooth® connection is terminated again as soon as the connection via the Wi-Fi hotspot of the  
Infotainment system has been set up.  
If Android Auto® is used, the Bluetooth® connection is maintained.  
Connecting a mobile telephone via USB cable  
1. For App-Connect, connect the mobile telephone with the Infotainment system using a USB cable.  
2. Grant the Infotainment system the necessary permissions. To do this, confirm the permission requests on the mobile telephone.  
App-Connect is now set up.  
Connecting a mobile telephone for App-Connect Wireless  
1. In the app overview, tap App Connect  
/
.
2. Select the desired technology Apple CarPlay or Android Auto in the pop-up menu.  
3. In the Bluetooth menu of the mobile telephone, search for the displayed device name and pair the mobile telephone with the  
Infotainment system.  
In the factory settings, the device name of the Infotainment system is “my VW” and the last four digits of the VIN.  
4. Grant the Infotainment system the necessary permissions. To do this, confirm the permission requests on the mobile telephone.  
App-Connect Wireless is now set up.  
App-Connect and App-Connect Wireless will not be available if you do not confirm the pop-up menus during the connection process.  
In this case, Volkswagen recommends deleting the mobile telephones in both the device settings and on the Infotainment system and  
restarting the connection process.