Get Infotainment system -> Connecting a mobile device Guide for Volkswagen Passat SUV Nineth Generation (2023-2025)

Mobile devices can be connected to the Infotainment system by cable and wireless connections present in the vehicle.

The type and number of cable and wireless connections differ according to the vehicle equipment and country. The connections may

also be different within a model series or in special-edition models.

In the case of cable connections, use only the original device connecting cables or, if available, the factory-supplied connecting cables

for your vehicle.

If the plug on the connecting cable cannot be inserted, check the angle of insertion and the connections.

NOTICE

If unsuitable or damaged connecting cables are used or if the connecting cable connector is inserted with strong pressure or in the

wrong position, this can lead to malfunctions and damage to the device, e.g. the device connection and the connecting cable

connector may be damaged.

● Use only suitable and undamaged connecting cables.

● When inserting the plugs of the connecting cables into the appropriate connection, ensure that they are correctly positioned and

apply only light pressure.

● Make sure that the connecting cable is not trapped or sharply bent.

If a connected device is not recognised, disconnect all devices and connect the device again. If necessary, check that the

connecting cable you are using is working properly.

If a connected device malfunctions, restart the device. In some cases this will remedy the fault.

The USB port allows data transfer and device charging or only device charging.

USB-C port

USB-C port in the vehicle (illustration).

The following USB-C ports may be available in the vehicle:

Identification of a USB port suitable for data transfer and charging.

Identification of a USB port suitable only for charging.

Information on charging options and charging capacity is provided in this owner’s manual (→ Charging options for mobile

devices).

Possible fitting locations of USB connections

The number and fitting locations of USB connections depend on the vehicle and equipment and the connections are not available in all

countries.

—In the centre console stowage compartment.

—Depending on equipment: two USB connections on the rear of the centre console for the second seat row.

USB connections on the rear seats are equipped only with the charging function.

Available data transfer functions

The following USB data transfer functions are available, depending on equipment.

—App-Connect .

—Media playback .

—Update function, e.g. for navigation data (→ Navigation).

Notes and restrictions

—Use only suitable USB connecting cables. The USB connecting cable must match the USB connection installed in the vehicle.

—Dirty, overheated or damaged data media may be unusable. Observe the manufacturer’s instructions.

—Differences in the quality of data media from different manufacturers can interfere with media playback.

—If USB extension cables, USB plug adapters or USB hubs are used, this can lead to faults or failure of the USB functions.

The Bluetooth interface is a wireless connection.

In Bluetooth audio mode, audio files from a mobile device that is connected via Bluetooth (e.g. mobile telephone) can be played over

the vehicle loudspeakers.

Bluetooth audio mode is available if the vehicle is equipped with a factory-fitted mobile phone interface that supports this function.

Bluetooth profiles

A maximum of three mobile devices can be connected simultaneously via Bluetooth: two for telephony and one for music playback.

The following Bluetooth functions are supported:

—Telephony and handsfree mode.

—Music playback.

—Displaying and operating music playback.

—Transmission of Cover Arts.

—Access to phone book and call lists.

—Access to SMS and email.

Prerequisites for using the Bluetooth interface for music playback

The mobile device supports the Bluetooth profile Advanced Audio Distribution Profile (A2DP).

Permission for audio and media transmission to the Infotainment system must be given in the settings on the mobile device.

You can find more detailed information on using a mobile device for music playback in this owner’s manual .

Pairing a mobile device with the vehicle via Bluetooth

There are various ways to pair your mobile telephone with the vehicle via Bluetooth. The easiest way is to pair via one of the following

main menus: Radio/Media or Telephone.

Pairing via Telephone

1. Open the app overview and tap Telephone.

2. Follow the instructions on the Infotainment system.

3. If mobile telephones are already connected and another mobile telephone is to be connected, tap

4. Select the mobile telephone to be connected.

Select mobile telephone.

Pairing via Radio/Media

1. Open the app overview and tap Radio/Media Media Source Bluetooth.

2. Follow the instructions on the Infotainment system.

3. If Bluetooth is already selected under Source but another mobile telephone is to be used, tap Source Bluetooth again.

tap Media Select Bluetooth audio device.

Mobile devices menu

If pairing via the mobile phone interface or the Radio/Media menu should fail, pairing can also be performed in the menu

Network Mobile devices.

1. In the app overview, tap

Network Mobile devices.

2. In the factory settings, both Bluetooth and visibility are always activated. If Bluetooth is disabled, tap

and activate Bluetooth

and Visibility.

Infotainment system -> Connecting a mobile device for Your Volkswagen Passat SUV Nineth Generation (2023-2025)

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