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Mobile phone interface -> Pairing, connecting and managing for Your Volkswagen Polo SUV Seventh Generation (2021-2025)

Depending on model and equipment and in some countries, the mobile telephone is connected to the vehicle aerial when the stowage  
compartment for the wireless charging function is used (→ Charging options for mobile devices). This improves reception and call  
quality and may reduce interference signals that affect mobile telephone reception.  
If the reception or call quality does not improve or if interference signals can still be heard during mobile telephone reception, you can  
obtain a better connection by placing the mobile telephone in the stowage compartment the other way round with the screen facing  
up.  
Depending on model and equipment and in some countries, the wireless charging function can charge several mobile telephones at  
the same time. If several mobile telephones are being charged at the same time, only one of the mobile telephones connects to the  
vehicle aerial.  
Pair and connect a mobile telephone with the Infotainment system in order to use the functions of the mobile phone interface.  
Depending on equipment, you can connect up to two mobile telephones to the Infotainment system simultaneously. Only one device is  
active and can be used to make calls. You can use the second connected device to receive calls via the Infotainment system and for  
media playback.  
The functions listed below may not be available in all Infotainment systems depending on the equipment and country. The available  
functions depend on the mobile telephone used and its operating system.  
Pairing a mobile telephone  
The mobile telephone must be paired with the Infotainment system before the first connection is established. A user profile is  
automatically saved in the Infotainment system (→ Mobile phone interface). The pairing process can take a few minutes.  
1. Activate Bluetooth on the mobile telephone.  
2. Activate Bluetooth on the Infotainment system.  
3. Open the list of available Bluetooth devices on the mobile telephone and select the device name of the Infotainment system.  
4. Observe the messages on the mobile telephone and Infotainment system and confirm as necessary.  
If pairing was successful, the data of the mobile telephone will be stored in the user profile.  
5. Optional: confirm message for data transfer on the mobile telephone.  
WARNING  
If you carry out pairing as the driver while the vehicle is in motion, this can cause accidents or injuries.  
Carry out pairing as the driver only when the vehicle is stationary.  
When some mobile telephones are paired, a PIN is shown on the display of the mobile telephone. To finish the pairing  
procedure, enter this PIN on the Infotainment system.  
Depending on equipment, the wireless charging function may be deactivated while you are in the Known mobile phones menu.  
The wireless charging function will be reactivated when you leave the menu.  
Connecting a mobile telephone  
1. Pair the mobile telephone with the Infotainment system.  
2. Activate Bluetooth on the mobile telephone.