Get Uconnect Phone Guide for Volkswagen Routan SUV First Generation (2009-2014)

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Uconnect™ Phone — IF EQUIPPED

features Bluetooth௡ technology - the global standard that

Uconnect™ Phone is a voice-activated, hands-free, in- enables different electronic devices to connect to each

vehicle communications system. Uconnect™ Phone al- other without wires or a docking station, so Uconnect™

lows you to dial a phone number with your cellular Phone works no matter where you stow your cellular

phone using simple voice commands (e.g., ЉCall” ѧ phone (be it your purse, pocket, or briefcase), as long as

“Mike” ѧ”WorkЉ or ЉDial” ѧ “248-555-1212Љ). Your cellular your phone is turned on and has been paired to the

phone’s audio is transmitted through your vehicle’s vehicle’s Uconnect™ system. Uconnect™ Phone allows

audio system; the system will automatically mute your up to seven cellular phones to be linked to the system.

radio when using the Uconnect™ Phone.

Only one linked (or paired) cellular phone can be used

with the system at a time. The system is available in

English, Spanish, or French languages.

NOTE: The Uconnect™ Phone requires a cellular phone

equipped with the Bluetooth௡ ЉHands-Free Profile,Љ Ver-

sion 0.96 or higher.

WARNING!

Uconnect™ Phone allows you to transfer calls between

the system and your cellular phone as you enter or exit

your vehicle and enables you to mute the system’s

microphone for private conversation.

Any voice commanded system should be used only

in safe driving conditions following local laws and

phone use. All attention should be kept on the

roadway ahead. Failure to do so may result in an

accident causing serious injury or death.

Uconnect™ Phone is driven through your Bluetooth௡

“Hands-Free profile” cellular phone. uconnect™ phone

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Phone Button

Uconnect™ Phone is fully integrated with the vehicle’s

The rearview mirror contains the microphone for the audio system. The volume of the Uconnect™ Phone can

system (depending on the type of mirror and radio be adjusted either from the radio volume control knob or

equipped), and either the radio or the mirror has the two from the steering wheel radio control (right switch), if so

control buttons

(Phone button) and

(Voice equipped.

Recognition button) that will enable you to access the

system.

The radio display will be used for visual prompts from

the Uconnect™ Phone such as ЉCELLЉ or caller ID on

certain radios.

Voice Recognition Button

Actual button location may vary with radio.

The individual buttons are described in the

“Operation” section.

Operation

Voice commands can be used to operate the Uconnect™

Phone system and to navigate through the Uconnect™

Phone menu structure. Voice commands are required

after most Uconnect™ Phone prompts. You will be

prompted for a specific command and then guided

through the available options.

Uconnect™ Phone can be used with any Hands-Free

Profile certified Bluetooth௡ cellular phone. If your cellu-

lar phone supports a different profile (e.g., Headset

Profile) you may not be able to use any Uconnect™

Phone features. Refer to your cellular service provider or

the phone manufacturer for details.

•

Prior to giving a voice command, one must wait for

the beep, which follows the ЉReadyЉ prompt or another

prompt.

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•

For certain operations, compound commands can be Help Command

used. For example, instead of saying ЉSetupЉ and then If you need assistance at any prompt, or if you want to

ЉPhone Pairing,Љ the following compound command know your options at any prompt, say ЉHelpЉ following

can be said: ЉSetup Phone Pairing.Љ

the beep. Uconnect™ Phone will play all the options at

any prompt if you ask for help.

For each feature explanation in this section, only the

combined form of the voice command is given. You To activate Uconnect™ Phone from idle, simply press the

can also break the commands into parts and say each

part of the command when you are asked for it. For

example, you can use the combined form voice com-

mand ЉPhonebook New Entry,Љ or you can break the

combined form command into two voice commands:

ЉPhonebookЉ and ЉNew Entry.Љ Please remember,

Uconnect™ Phone works best when you talk in a

normal conversational tone, as if speaking to someone

sitting a few feet/meters away from you.

button and follow the audible prompts for direc-

tions. All Uconnect™ Phone sessions begin with a press

of the

button on the radio control head.

Cancel Command

At any prompt, after the beep, you can say ЉCancelЉ and

you will be returned to the main menu. However, in a

few instances the system will take you back to the

previous menu.

Pair (Link) Uconnect™ Phone to a Cellular Phone

To begin using your Uconnect™ Phone, you must pair

your compatible Bluetooth௡ enabled cellular phone.

Voice Command Tree

Refer to “Voice Tree” in this section.

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To complete the pairing process, you will need to refer-

ence your cellular phone Owner’s Manual.

•

For identification purposes, you will be prompted to

give the Uconnect™ Phone a name for your cellular

phone. Each cellular phone that is paired should be

given a unique phone name.

The following are general phone to Uconnect™ Phone

pairing instructions:

You will then be asked to give your cellular phone a

priority level between 1 and 7, with 1 being the highest

priority. You can pair up to seven cellular phones to

your Uconnect™ Phone. However, at any given time,

only one cellular phone can be in use, connected to

your Uconnect™ Phone. The priority allows the

Uconnect™ Phone to know which cellular phone to

use if multiple cellular phones are in the vehicle at the

same time. For example, if priority 3 and priority 5

phones are present in the vehicle, the Uconnect™

Phone will use the priority 3 cellular phone when you

make a call. You can select to use a lower priority

cellular phone at any time (refer to ЉAdvanced Phone

ConnectivityЉ in this section).

•

Press the

button to begin.

After the ЉReadyЉ prompt and the following beep, say

ЉSetup Phone Pairing.Љ

•

When prompted, after the beep, say ЉPair a PhoneЉ and

follow the audible prompts.

You will be asked to say a four-digit Personal Identi-

fication Number (PIN), which you will later need to

enter into your cellular phone. You can enter any

four-digit PIN. You will not need to remember this PIN

after the initial pairing process.

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Dial by Saying a Number

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The system will prompt you to say the name of the

person you want to call.

•

Press the

button to begin.

After the ЉReadyЉ prompt and the following beep, say

the name of the person you want to call. For example,

you can say ЉJohn Doe,Љ where John Doe is a previ-

ously stored name entry in the Uconnect™ Phonebook

or downloaded phonebook. To learn how to store a

name in the phonebook, refer to ЉAdd Names to Your

Uconnect™ Phonebook,Љ in this section.

After the ЉReadyЉ prompt and the following beep, say

ЉDial.Љ

•

The system will prompt you to say the number you

want to call.

•

For example, you can say Љ234-567-8901Љ.

Uconnect™ Phone will confirm the phone number and

then dial. The number will appear in the display of

certain radios.

•

Uconnect™ Phone will confirm the name and then dial

the corresponding phone number, which may appear

in the display of certain radios.

Call by Saying a Name

Add Names to Your Uconnect™ Phonebook

•

Press the

button to begin.

NOTE: Adding names to the Uconnect™ Phonebook is

recommended when the vehicle is not in motion.

After the ЉReadyЉ prompt and the following beep, say

“Call.Љ

•

Press the

button to begin.

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•

After the ЉReadyЉ prompt and the following beep, say Uconnect™ Phone will allow you to enter up to 32 names

ЉPhonebook New Entry.Љ

in the phonebook with each name having up to four

associated phone numbers and designations. Each lan-

guage has a separate 32-name phonebook accessible only

in that language. In addition, if equipped and supported

by your phone, Uconnect™ Phone automatically down-

loads mobile phone’s phonebook.

•

When prompted, say the name of the new entry. Use of

long names helps the voice recognition and it is

recommended. For example, say ЉRobert SmithЉ or

ЉRobertЉ instead of ЉBob.Љ

When prompted, enter the number designation (e.g.,

ЉHome,Љ ЉWork,Љ ЉMobile,Љ or ЉPagerЉ). This will allow

you to store multiple numbers for each phonebook

entry, if desired.

Phonebook Download – Automatic Phonebook

transfer from Mobile phone

If equipped and specifically supported by your phone,

Uconnect™ Phone automatically downloads names (text

When prompted, recite the phone number for the names) and number entries from the mobile phone’s

phonebook entry that you are adding.

phonebook. Specific Bluetooth௡ Phones with Phone Book

Access Profile may support this feature.

After you are finished adding an entry into the phone-

book, you will be given the opportunity to add more

phone numbers to the current entry or to return to the

main menu.

•

To call a name from downloaded (or Uconnect™

Phone) Phonebook, follow the procedure in “Call by

Saying a Name” section.

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•

Automatic download and update, if supported, begins

as soon as the phone Bluetooth௡ wireless connection is

made to the Uconnect™ Phone. For example, after you

start the vehicle.

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This downloaded phonebook cannot be edited or

deleted on the Uconnect™ Phone. These can only be

edited on the mobile phone. The changes are trans-

ferred and updated to Uconnect™ Phone on the next

phone connection.

•

Maximum of 1000 entries per phone will be down-

loaded and updated every time a phone is connected Phonebook Download — Single Entry

to the Uconnect™ Phone.

If equipped and supported by your phone, Uconnect™

Phone allows the user to download entries from their

phone via Bluetooth௡. To use this feature, press the

button and say “Phonebook Download.” The system

prompts, “Ready to accept “V” card entry via

Bluetooth௡…” The system is now ready to accept phone-

book entries from your phone using the Bluetooth௡

Object Exchange Profile (OBEX). Please see your phone

Owner’s Manual for specific instructions on how to send

these entries from your phone.

Depending on the maximum number of entries down-

loaded, there may be a short delay before the latest

downloaded names can be used. Until then, if avail-

able, previous downloaded phonebook is available for

use.

•

Only the phonebook of the currently connected mobile

phone is accessible.

Only the Mobile phone’s phonebook is downloaded.

SIM card phonebook is not part of the Mobile phone-

book.

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NOTE:

Edit Uconnect™ Phonebook Entries

NOTE:

•

The phone handset must support Bluetooth௡ OBEX

transfers of phonebook entries to use this feature.

•

Editing names in the phonebook is recommended

when the vehicle is not in motion.

•

Some phones cannot send phonebook entries if they

are already connected to any system via Bluetooth௡,

and you may see a message on the phone display that

the Bluetooth௡ link is busy. In this case, the user must

first disconnect or drop the Bluetooth௡ connection to

the Uconnect™ Phone, and then send the address

book entry via Bluetooth௡. Please see your phone

Owner’s Manual for specific instructions on how to

drop the Bluetooth௡ connection.

•

Automatic downloaded phonebook entries cannot be

deleted or edited.

•

Press the

button to begin.

After the ЉReadyЉ prompt and the following beep, say

ЉPhonebook Edit.Љ

•

You will then be asked for the name of the phonebook

entry that you wish to edit.

•

If the phonebook entry is longer than 24 characters, it

will only use the first 24 characters.

Next, choose the number designation (home, work,

mobile, or pager) that you wish to edit.

When prompted, recite the new phone number for the

phonebook entry that you are editing.

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After you are finished editing an entry in the phonebook,

you will be given the opportunity to edit another entry in

the phonebook, call the number you just edited, or return

to the main menu.

•

After you enter the Phonebook Delete menu, you will

then be asked for the name of the entry that you wish

to delete. You can either say the name of a phonebook

entry that you wish to delete or you can say ЉList

NamesЉ to hear a list of the entries in the phonebook

from which you choose. To select one of the entries

ЉPhonebook EditЉ can be used to add another phone

number to a name entry that already exists in the

phonebook. For example, the entry John Doe may have a

mobile and a home number, but you can add ”John

Doe’s” work number later using the ЉPhonebook EditЉ

feature.

from the list, press the

button while the

Uconnect™ Phone is playing the desired entry and say

ЉDelete.Љ

•

After you enter the name, the Uconnect™ Phone will

ask you which designation you wish to delete: home,

work, mobile, pager, or all. Say the designation you

wish to delete.

Delete Uconnect™ Phonebook Entry

NOTE: Delete phonebook entries is recommended

when the vehicle is not in motion.

•

Note that only the phonebook entry in the current

language is deleted.

•

Press the

button to begin.

After the ЉReadyЉ prompt and the following beep, say

ЉPhonebook Delete.Љ

Automatic downloaded phonebook entries cannot be

deleted or edited.

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Delete/Erase “All” Uconnect™ Phonebook Entries

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After the ЉReadyЉ prompt and the following beep, say

ЉPhonebook List Names.Љ

•

Press the

button to begin.

The Uconnect™ Phone will play the names of all the

phonebook entries, including the downloaded phone-

book entries, if available.

After the ЉReadyЉ prompt and the following beep, say

ЉPhonebook Erase All.Љ

•

The Uconnect™ Phone will ask you to verify that you

wish to delete all the entries from the phonebook.

•

To call one of the names in the list, press the

button during the playing of the desired name, and

say ЉCall.Љ

After confirmation, the phonebook entries will be

deleted.

NOTE: The user can also exercise ЉEditЉ or ЉDeleteЉ

Note that only the phonebook in the current language operations at this point.

is deleted.

•

Uconnect™ Phone will then prompt you as to the

Automatic downloaded phonebook entries cannot be

deleted or edited.

number designation you wish to call.

The selected number will be dialed.

•

List All Names in the Uconnect™ Phonebook

Press the button to begin.

Phone Call Features

The following features can be accessed through the

Uconnect™ Phone if the feature(s) are available on your

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cellular service plan. For example, if your cellular service call waiting that you normally hear when using your

plan provides three-way calling, this feature can be cellular phone. Press the

button to place the current

accessed through the Uconnect™ Phone. Check with

your cellular service provider for the features that you

have.

call on hold and answer the incoming call.

NOTE: Uconnect™ Phone compatible phones in the

market today do not support rejecting an incoming call

when another call is in progress. Therefore, the user can

only answer an incoming call or ignore it.

Answer or Reject an Incoming Call - No Call

Currently in Progress

When you receive a call on your cellular phone, the

Uconnect™ Phone will interrupt the vehicle audio sys-

tem, if on, and will ask if you would like to answer the

Making a Second Call While Current Call in

Progress

To make a second call while you are currently on a call,

call. Press the

button to accept the call. To reject the

button until you hear a

press the

button and say ЉDialЉ or ЉCallЉ followed

call, press and hold the

by the phone number or phonebook entry you wish to

call. The first call will be on hold while the second call is

in progress. To go back to the first call, refer to ЉToggling

Between CallsЉ in this section. To combine two calls, refer

to ЉConference CallЉ in this section.

single beep, indicating that the incoming call was

rejected.

Answer or Reject an Incoming Call - Call

Currently in Progress

If a call is currently in progress and you have another

incoming call, you will hear the same network tones for

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Place/Retrieve a Call From Hold

To put a call on hold, press the

Three-Way Calling

button until you hear To initiate three-way calling, press the

button

a single beep. This indicates that the call is on hold. To while a call is in progress, and make a second phone call,

bring the call back from hold, press and hold the

button until you hear a single beep.

as described under ЉMaking a Second Call While Current

Call in Progress.Љ After the second call has established,

press and hold the

button until you hear a double

Toggling Between Calls

If two calls are in progress (one active and one on hold),

beep, indicating that the two calls have been joined into

one conference call.

press the

button until you hear a single beep,

Call Termination

indicating that the active and hold status of the two calls

have switched. Only one call can be placed on hold at one

time.

To end a call in progress, momentarily press the

button. Only the active call(s) will be terminated and if

there is a call on hold, it will become the new active call.

If the active call is terminated by the phone far end, a call

on hold may not become active automatically. This is cell

phone-dependent. To bring the call back from hold, press

Conference Call

When two calls are in progress (one active and one on

hold), press and hold the

button until you hear a

double beep indicating that the two calls have been

joined into one conference call.

and hold the

button until you hear a single beep.

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Redial

ends, or until the vehicle battery condition dictates

cessation of the call on the Uconnect™ Phone and

transfer of the call to the mobile phone.

•

Press the

button to begin.

After the ЉReadyЉ prompt and the following beep, say

ЉRedial.Љ

•

After the ignition key is switched to OFF, a call can

continue on the Uconnect™ Phone for a certain dura-

tion, after which the call is automatically transferred

from the Uconnect™ Phone to the mobile phone.

•

Uconnect™ Phone will call the last number that was

dialed from your cellular phone.

An active call is automatically transferred to the

mobile phone after the ignition key is switched to OFF.

NOTE: This may not be the last number dialed from the

Uconnect™ Phone.

Uconnect™ Phone Features

Call Continuation

Call continuation is the progression of a phone call on the

Uconnect™ Phone after the vehicle ignition key has been

switched to OFF. Call continuation functionality avail-

able on the vehicle can be any one of three types:

Language Selection

To change the language that the Uconnect™ Phone is

using:

•

Press the

button to begin.

•

After the ignition key is switched to OFF, a call can

continue on the Uconnect™ Phone either until the call

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•

After the ЉReadyЉ prompt and the following beep, say If the phone is not reachable and the Uconnect™ Phone is

the name of the language you wish to switch to operational, you may reach the emergency number as

English, Espanol, or Francais.

follows:

•

Continue to follow the system prompts to complete

language selection.

•

Press the

button to begin.

After the ЉReadyЉ prompt and the following beep, say

ЉEmergencyЉ and the Uconnect™ Phone will instruct

the paired cellular phone to call the emergency num-

ber. This feature is supported in the U.S., Canada, and

Mexico.

After selecting one of the languages, all prompts and

voice commands will be in that language.

NOTE: After every Uconnect™ Phone language change

operation, only the language-specific 32-name phone-

book is usable. The paired phone name is not language-

specific and usable across all languages.

NOTE:

The emergency number dialed is based on the country

•

where the vehicle is purchased (911 for the U.S. and

Canada and 060 for Mexico). The number dialed may

not be applicable with the available cellular service

and area.

Emergency Assistance

If you are in an emergency and the mobile phone is

reachable:

•

Pick up the phone and manually dial the emergency

number for your area.

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•

If supported, this number may be programmable on

•

If supported, this number may be programmable on

some systems. To do this, press

‘Setup’, followed by ‘Emergency’.

button and say

some systems. To do this, press the

button and

say ‘Setup’, followed by ‘Towing Assistance’.

Uconnect™ Phone does slightly lower your chances of Paging

successfully making a phone call as to that for the To learn how to page, refer to ЉWorking with Automated

cellular phone directly.

Systems.Љ Paging works properly except for pagers of

certain companies, which time out a little too soon to

work properly with the Uconnect™ Phone.

Your phone must be turned on and paired to the

Uconnect™ Phone to allow use of this vehicle feature

in emergency situations, when the cellular phone has Voice Mail Calling

network coverage and stays paired to the Uconnect™ To learn how to access your voice mail, refer to ЉWorking

Phone.

with Automated Systems.Љ

Roadside Assistance

If you need roadside assistance:

Working with Automated Systems

This method is used in instances where one generally has

to press numbers on the cellular phone keypad while

navigating through an automated telephone system.

•

Press the

button to begin.

After the ЉReadyЉ prompt and the following beep, say

ЉRoadside Assistance.Љ

You can use your Uconnect™ Phone to access a voice

mail system or an automated service, such as a paging

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service or automated customer service line. Some ser- call and then press the

button and say, “Send.” The

system will prompt you to enter the name or number and

say the name of the phonebook entry you wish to send.

Uconnect™ Phone will then send the corresponding

phone number associated with the phonebook entry, as

tones over the phone.

vices require immediate response selection. In some

instances, that may be too quick for use of the

Uconnect™ Phone.

When calling a number with your Uconnect™ Phone that

normally requires you to enter in a touch-tone sequence

on your cellular phone keypad, you can press the

NOTE:

button and say the sequence you wish to enter, followed

by the word ЉSend.Љ For example, if required to enter

your PIN followed with a pound, (3 7 4 6 #), you can

•

You may not hear all of the tones due to cellular phone

network configurations; this is normal.

•

Some paging and voice mail systems have system time

out settings that are too short and may not allow the

use of this feature.

press the

button and say, Љ3 7 4 6 # Send.Љ Saying

a number, or sequence of numbers, followed by ЉSend,Љ is

also to be used for navigating through an automated

customer service center menu structure, and to leave a

number on a pager.

Barge In — Overriding Prompts

The “Voice Recognition” button can be used when you

wish to skip part of a prompt and issue your voice

recognition command immediately. For example, if a

prompt is asking ЉWould you like to pair a phone, clear

You can also send stored Uconnect™ Phonebook entries

as tones for fast and easy access to voice mail and pager

entries. To use this feature, dial the number you wish to

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aѧ,Љ you could press the

button and say, ЉPair a status when you are attempting to make a phone call

using Uconnect™ Phone. The status is given for roaming,

network signal strength, phone battery strength, etc.

PhoneЉ to select that option without having to listen to

the rest of the voice prompt.

Dialing Using the Cellular Phone Keypad

Turning Confirmation Prompts On/Off

You can dial a phone number with your cellular phone

keypad and still use the Uconnect™ Phone (while dialing

via the cellular phone keypad, the user must exercise

caution and take precautionary safety measures). By

dialing a number with your paired Bluetooth௡ cellular

phone, the audio will be played through your vehicle’s

audio system. Uconnect™ Phone will work the same as if

you dial the number using voice recognition.

Turning confirmation prompts off will stop the system

from confirming your choices (e.g., the Uconnect™

Phone will not repeat a phone number before you dial it).

•

Press the

button to begin.

After the ЉReadyЉ prompt and the following beep, say

ЉSetup Confirmations.Љ Uconnect™ Phone will play

the current confirmation prompt status and you will

be given the choice to change it.

NOTE: Certain brands of mobile phones do not send the

dial ring to the Uconnect™ Phone to play it on the vehicle

audio system, so you will not hear it. Under this situa-

tion, after successfully dialing a number the user may feel

Phone and Network Status Indicators

If available on the radio and/or on a premium display

such as the instrument panel cluster, and supported by

your cellular phone, the Uconnect™ Phone will provide

notification to inform you of your phone and network

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that the call did not go through even though the call is in Advanced Phone Connectivity

progress. Once your call is answered, you will hear the

Transfer Call to and from Cellular Phone

audio.

Uconnect™ Phone allows ongoing calls to be transferred

Mute/Un-Mute (Mute Off)

from your cellular phone to the Uconnect™ Phone with-

When you mute the Uconnect™ Phone, you will still be out terminating the call. To transfer an ongoing call from

able to hear the conversation coming from the other your Uconnect™ Phone paired cellular phone to the

party, but the other party will not be able to hear you. In Uconnect™ Phone or vice versa, press the

button

order to mute the Uconnect™ Phone:

and say ЉTransfer Call.Љ

•

Press the

button.

Connect or Disconnect Link Between the

Uconnect™ Phone and Cellular Phone

Your cellular phone can be paired with many different

electronic devices, but can only be actively ЉconnectedЉ

with one electronic device at a time.

Following the beep, say ЉMute.Љ

In order to un-mute the Uconnect™ Phone:

•

Press the

button.

If you would like to connect or disconnect the Bluetooth௡

connection between a Uconnect™ Phone paired cellular

phone and the Uconnect™ Phone system, follow the

instructions described in your cellular phone User’s

Manual.

Following the beep, say ЉMute off.Љ

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List Paired Cellular Phone Names

•

After the ЉReadyЉ prompt and the following beep, say

ЉSetup Select PhoneЉ and follow the prompts.

•

Press the

button to begin.

You can also press the

button at any time while

After the “Ready” prompt and the following beep, say

“Setup Phone Pairing.”

the list is being played, and then choose the phone that

you wish to select.

•

When prompted, say ЉList Phones.Љ

•

The selected phone will be used for the next phone

call. If the selected phone is not available, the

Uconnect™ Phone will return to using the highest

priority phone present in or near (approximately

within 30 ft [9 m]) the vehicle.

Uconnect™ Phone will play the phone names of all

paired cellular phones in order from the highest to the

lowest priority. To “select” or “delete” a paired phone

being announced, press the

button and say

“Select” or “Delete.” Also, see the next two sections for

an alternate way to “select” or “delete” a paired

phone.

Delete Uconnect™ Phone Paired Cellular Phones

•

Press the

button to begin.

Select Another Cellular Phone

This feature allows you to select and start using another

phone paired with the Uconnect™ Phone.

After the ЉReadyЉ prompt and the following beep, say

ЉSetup Phone Pairing.Љ

•

At the next prompt, say ЉDeleteЉ and follow the

•

Press the

button to begin.

prompts.

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•

You can also press the

button at any time while

•

Press and hold the

button for five seconds until

the list is being played, and then choose the phone you

wish to delete.

the session begins, or,

Press the

button and say the ЉSetup, Voice

Things You Should Know About Your Uconnect™

Phone

TrainingЉ command.

Repeat the words and phrases when prompted by the

Uconnect™ Phone. For best results, the Voice Training

session should be completed when the vehicle is parked

with the engine running, all windows closed, and the

blower fan switched OFF.

Uconnect™ Phone Tutorial

To hear a brief tutorial of the system features, press the

button and say “Uconnect™ Phone Tutorial.”

Voice Training

For users experiencing difficulty with the system recog- This procedure may be repeated with a new user. The

nizing their voice commands or numbers, the Uconnect™ system will adapt to the last trained voice only.

Phone Voice Training feature may be used. To enter this

To restore the Voice Command system to factory default

training mode, follow one of the two following proce-

settings, enter the Voice Training session via the above

dures:

procedure and follow the prompts.

From outside the Uconnect™ Phone mode (e.g., from

radio mode):

21

Voice Command

•

fully closed windows,

dry weather condition.

•

For best performance, adjust the rearview mirror to

provide at least ¹⁄2 in (1 cm) gap between the overhead

console (if equipped) and the mirror.

•

Even though the system is designed for users speaking

in North American English, French, and Spanish ac-

cents, the system may not always work for some.

•

Always wait for the beep before speaking.

Speak normally, without pausing, just as you would

speak to a person sitting a few feet/meters away from

you.

When navigating through an automated system such

as voice mail, or when sending a page, at the end of

speaking the digit string, make sure to say ЉSend.Љ

•

Make sure that no one other than you is speaking

during a voice recognition period.

•

Storing names in the phonebook when the vehicle is

not in motion is recommended.

Performance is maximized under:

It is not recommended to store similar sounding

names in the Uconnect™ Phonebook.

•

low-to-medium blower setting,

low-to-medium vehicle speed,

low road noise,

Phonebook (Downloaded and Uconnect™ Phone Lo-

cal) name recognition rate is optimized when the

entries are not similar.

smooth road surface,

22

•

Numbers must be spoken in single digits. “800” must

be spoken “eight-zero-zero” not “eight hundred”.

•

low road noise,

smooth road surface,

•

You can say ЉOЉ (letter ЉOЉ) for Љ0Љ (zero).

fully closed windows,

dry weather conditions, and

operation from the driver’s seat.

Even though international dialing for most number

combinations is supported, some shortcut dialing

number combinations may not be supported.

•

In a convertible vehicle, system performance may be

compromised with the convertible top down.

•

Performance, such as audio clarity, echo, and loudness

to a large degree rely on the phone and network, and

not the Uconnect™ Phone.

Phone Far End Audio Performance

Audio quality is maximized under:

•

Echo at the phone far end can sometimes be reduced

by lowering the in-vehicle audio volume.

•

low-to-medium blower setting,

low-to-medium vehicle speed,

In a convertible vehicle, system performance may be

compromised with the convertible top down.

23

Bluetooth௡ Communication Link

Power-Up

Cellular phones have been found to lose connection to After switching the ignition key from OFF to either ON

the Uconnect™ Phone. When this happens, the connec- or ACC position, or after a language change, you must

tion can generally be reestablished by switching the wait at least five seconds prior to using the system.

phone off/on. Your cellular phone is recommended to

remain in Bluetooth௡ ON mode.

24

25

26

27

Voice Commands

Alternate(s)

Voice Commands

Alternate(s)

Primary

zero

Primary

call

one

cancel

two

confirmation prompts

continue

delete

three

four

five

dial

six

download

edit

seven

eight

emergency

English

nine

star (*)

plus (+)

pound (#)

add location

all

erase all

Espanol

Francais

help

home

28

Voice Commands

Alternate(s)

Voice Commands

Primary

Alternate(s)

language

list names

list phones

mobile

redial

return to main menu

select phone

send

return or main menu

select

mute

set up

phone settings or phone

set up

mute off

new entry

no

roadside assistance

transfer call

Uconnect௡ Tutorial

try again

pager

pair a phone

phone pairing

phonebook

voice training

work

pairing

phone book

yes

29

General Information

•

This device may not cause harmful interference.

This device complies with Part 15 of the FCC rules and

RSS 210 of Industry Canada. Operation is subject to the

following conditions:

This device must accept any interference received,

including interference that may cause undesired

operation.

•

Changes or modifications not expressly approved by

the party responsible for compliance could void the

user’s authority to operate the equipment.

Uconnect Phone for Your Volkswagen Routan SUV First Generation (2009-2014)

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