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Do-it-yourself -> Engine oil for Your Volkswagen T-Roc SUV First Generation (2017-2025)

2. Use only clear water with a suitable alcohol-based windscreen washer fluid for refilling. Observe the mixture instructions on the  
packaging of the windscreen washer fluid , →  
.
3. At low outside temperatures, add a special anti-freeze agent so that the fluid cannot freeze. Observe the mixture instructions on  
the packaging of the anti-freeze agent.  
There is a strainer in the filler throat of the washer fluid reservoir. The strainer keeps large dirt particles away from the washer jets  
when refilling →  
.
The filling quantity of the washer fluid reservoir is approx. 3.0 l to 6.0 l (approx. 3.1 to 6.3 qt) depending on the model and equipment.  
Do not use distilled water to refill the washer fluid reservoir. This is a prerequisite for enabling monitoring of the washer fluid  
level.  
WARNING  
Unsuitable additives in the washer fluid can leave an oily film on the vehicle windows. This can reduce visibility and increase the risk  
of accidents and can cause serious or fatal injuries.  
Never mix coolant additive or other unsuitable additives into the washer fluid.  
NOTICE  
Use of an acidic cleaning agent can lead to damage and to failure of the washer jets.  
Never fill an acidic cleaning agent, e.g. a vinegar-based cleaner, into the washer fluid reservoir.  
NOTICE  
Mixing different windscreen washer fluids can lead to flocculation of ingredients in the fluid and cause clogging of the washer jets.  
Use only suitable alcohol-based windscreen washer fluids.  
Never mix different windscreen washer fluids with each other.  
NOTICE  
When refilling windscreen washer fluid, dirt particles can enter the washer fluid reservoir if the strainer is damaged or not present.  
The washer jets could become clogged.  
Remove the strainer only for cleaning.  
Replace the strainer if it is damaged or missing.  
Engine oils are matched to the requirements of the engines, exhaust purification systems and fuel quality. Due to the way in which a  
combustion engine works, engine oil always comes into contact with combustion residues and fuel, which has an effect on the ageing  
process of the oil. The correct engine oil is important for the function and service life of the engine. The engine has been filled with a  
special multigrade high-lubricity oil at the factory that can normally be used as an all-season oil.  
The vehicle can consume engine oil. Engine oil consumption can vary and can change during the service life of the vehicle. Depending  
on driving style and operating conditions, engine oil consumption can be up to 1 l (1 qt) per 2,000 km (approx. 1,200 miles). In new  
vehicles, it is likely to be higher for the first 5,000 km (approx. 3,100 miles). The engine oil level must therefore be checked at regular  
intervals, e.g. before long journeys.  
WARNING  
Engine oil becomes extremely hot when the engine is running. If engine oil is handled without due care, this can cause serious burns  
to the body. This can result in serious or fatal injuries.  
Always allow the engine to cool down before performing any work with engine oil.  
WARNING  
Engine oil is toxic. Contact with engine oil, and especially ingestion of engine oil, can cause serious or fatal injuries.  
Seek medical attention immediately after swallowing engine oil.  
Seek medical attention if you have health problems after working with engine oil.  
Always keep engine oil out of the reach of children and only in the original sealed container. This also applies to used oil until it is  
disposed of.  
Never store engine oil in empty food containers, bottles or any other non-original containers as people finding these containers  
may then drink the engine oil.  
To avoid damaging the skin, avoid regular contact with engine oil.  
Protect skin, face and especially eyes while working with engine oil.  
Do not eat, drink or smoke when working with engine oil.  
Wash your skin with soap and water after working with engine oil.  
Leaking or spilt engine oil can pollute the environment.  
Collect any service fluids that escape or are spilled and dispose of them in a proper and environmentally responsible  
manner.  
Vehicles with an engine oil sticker  
There is a sticker on the lock carrier at the front of the bonnet space that indicates which engine oil is to be used for filling → Fig. 1.  
Area for the engine oil sticker (illustration).  
If you need to add engine oil, use an oil that complies with the specified engine oil standard and engine oil viscosity → Fig. 2.  
Sticker with information on the engine oil standard and  
engine oil viscosity (illustration).  
1
2
Information about the engine oil standard.  
Information about the engine oil viscosity.  
If the specified engine oil → Fig. 2 is used, the engine oil level can be corrected as often as necessary (→ Engine oil).  
If you do not have access to engine oil that complies with the prescribed standard, in an emergency you may top up with a maximum  
of 0.5 l (0.5 qt) of the following oils once before the next regular oil change:  
Petrol engines: standards VW 504 00 and ACEA C3, ACEA C4, API SP or ILSAC GF-6A. All viscosity classes of these standards are  
permitted.  
It is recommended to have the oil change carried out by a suitably qualified workshop. Volkswagen recommends using an authorised  
Volkswagen repairer.  
Vehicles without an engine oil sticker  
You can obtain information about the specified engine oil standard and engine oil viscosity from a suitably qualified workshop. If it is  
necessary to add engine oil, use an oil with the specified engine oil standard and viscosity. If the specified engine oil is used, the level  
can be corrected as often as necessary (→ Engine oil).  
NOTICE  
The use of engine oils that are not approved in accordance with the corresponding VW standard can cause engine damage.  
Use only engine oils that meet the quality requirements of the corresponding VW standard for refilling.  
Only in an emergency, add a maximum of 0.5 l (0.5 qt) engine oil of the differently specified engine oil standards.  
Volkswagen recommends Volkswagen genuine oil.  
The engine oil must be changed regularly and in accordance with the service interval (→ Service).  
Additives in the engine oil can cause new engine oil to discolour quickly. This is normal and does not mean that the engine oil should  
be changed more frequently.  
WARNING  
Engine oil can cause environmental damage, severe burns or a fire if the engine oil is changed carelessly. This can result in serious or  
fatal injuries.  
Always allow the engine to cool down completely before changing the engine oil.  
Always wear eye protection when changing engine oil.  
When you unscrew the oil drain plug with your fingers, keep your arms horizontal so that the escaping oil cannot run down your  
arm.  
Use a suitable container when draining the used oil. It must be at least large enough to hold the entire filling quantity of engine oil.  
NOTICE  
Oil and filter changes require special tools and expert knowledge. Vehicle damage can result if this work is not carried out correctly.  
You should always have engine oil and filter changes performed by a suitably qualified workshop. Volkswagen recommends using  
an authorised Volkswagen repairer.  
Engine oil can pollute the environment. Dispose of the engine oil in a proper and environmentally responsible manner and  
only at a collection point for used oil, e.g. a recycling centre or specialist company.  
Preparations  
In the bonnet space: cap of engine oil filler opening  
(illustration).  
To avoid an incorrect reading of the engine oil level, observe the following steps:  
1. Park the vehicle safely on a horizontal and firm surface with the engine at operating temperature (→ Parking).  
2. Wait for at least 5 minutes for the engine oil to flow back into the sump.  
3. Open the bonnet.  
4. Identify the engine oil filler opening and oil dipstick.  
The engine oil filler opening can be recognised by the symbol on the cap  
→ Fig. 1 and the oil dipstick has a coloured handle.  
Checking the engine oil level  
Engine oil level markings on the oil dipstick (variants).  
A
B
C
Engine oil level is too high.  
Engine oil level in the normal range.  
Engine oil level too low.  
The steps should be carried out in the given order only:  
1. Pull the oil dipstick out of the guide tube and wipe it off with a clean cloth.  
2. Insert the oil dipstick into the guide tube again as far as it will go. If there is a marking on the oil dipstick, this marking must fit in  
the corresponding groove at the top end of the guide tube when inserting.  
3. Pull out the oil dipstick again and read the engine oil level on the dipstick as follows → Fig. 2:  
A Engine oil level is too high. Observe any messages on the instrument cluster display or seek expert assistance if necessary.  
B Engine oil level in the normal range. The engine oil can be filled to the upper limit of this range, e.g. if the engine is operated  
at high loads →  
.
C Engine oil level too low. It is essential to add engine oil. If necessary, observe the messages in the instrument cluster display  
.
4. After reading off the engine oil level, push the oil dipstick back into the guide tube as far as it will go. If necessary, continue to  
refill with engine oil.  
When the vehicle is working particularly hard, the engine oil level should be kept within the upper permissible area, for instance during  
extended motorway trips in summer or when climbing mountain passes.  
Adding engine oil  
WARNING  
If engine oil leaks or overflows when adding oil and gets onto parts of the engine that are hot or can become hot, the engine oil may  
ignite. This can cause fires or burns. This can result in serious or fatal injuries.  
Always ensure that the engine oil filler opening cap is securely tightened after refilling, and that the dipstick is properly inserted  
back into the guide tube.  
Always use a suitable filling aid when adding engine oil.  
These steps should be followed in the given order only →  
:
1. Unscrew the cap of the engine oil filler opening → Fig. 1.  
2. Fill engine oil gradually in small quantities, not more than 0.5 l (0.5 qt) in total, or observe the recommendation on the  
instrument cluster display.  
3. In order to avoid overfilling, wait for at least 1 minute after each refill step to allow the engine oil to flow into the sump up to the  
marking on the engine oil dipstick.  
4. Read the engine oil level from the dipstick again before refilling with a further small quantity of engine oil. After filling, the  
engine oil level should be in the middle of the area → Fig. 2 B .  
5. Do not start the engine if you have added an excessive amount of engine oil by accident and the engine oil level is thus above  
area → Fig. 2 A . Seek expert assistance.  
6. After refilling, close the engine oil filler opening with the cap → Fig. 1.  
7. Close the bonnet.  
NOTICE  
If the engine oil level is too high after topping up and the engine is started, this can damage the engine.  
Do not start the engine and seek qualified professional assistance.  
NOTICE  
The use of incorrect service fluids could result in serious malfunctions and engine damage.  
When refilling service fluids, ensure that you pour the correct service fluids into the correct openings.  
Displaying service information on the Infotainment system  
You can access the current scheduled service event here when the ignition is switched on, the engine is not running, and the vehicle is  
stationary (→ Service interval display).  
After a service event, the service message will be updated after around 5 days or after you have driven around 500 km (around  
311 miles). Until then, the Infotainment system screen shows Inspection in --- km / --- days Oil change: in --- km / --- days.  
Volkswagen recommends the use of approved engine oils in accordance with the respectively relevant VW standard.  
If you are not sure where the cap and oil dipstick are located, please contact a suitably qualified workshop. Volkswagen  
recommends using an authorised Volkswagen repairer.  
Engine oil pressure too low  
The warning lamp flashes red. A message is shown on the instrument cluster display.  
The engine could otherwise be damaged.  
1. Stop the vehicle as soon as possible and when safe to do so (→ Parking).  
2. Switch off the engine.  
3. Check the engine oil level (→ Engine oil).  
4. Do not drive on or leave the engine running if the warning lamp is flashing even when the engine oil level is correct. The engine  
could otherwise be damaged. Seek expert assistance.  
Engine oil level very low  
The warning lamp flashes red. A message is shown on the instrument cluster display.  
The engine could otherwise be damaged.  
1. Stop the vehicle as soon as possible and when safe to do so (→ Parking).  
2. Switch off the engine.  
3. Check the engine oil level (→ Engine oil).  
4. If necessary, fill engine oil gradually in small quantities, not more than 0.5 l (0.5 qt) in total, or observe the filling  
recommendation on the instrument cluster display.  
5. Do not drive on or leave the engine running if the warning lamp is lit up even though the engine oil level is correct. The engine  
could otherwise be damaged. Seek expert assistance.  
Engine oil level too low  
The indicator lamp lights up yellow. A message is shown on the instrument cluster display.  
1. Stop the vehicle as soon as possible and when safe to do so (→ Parking).  
2. Switch off the engine.  
3. Check the engine oil level (→ Engine oil).  
4. If necessary, fill engine oil gradually in small quantities, not more than 0.5 l (0.5 qt) in total, or observe the filling  
recommendation on the instrument cluster display.  
5. Do not drive on or leave the engine running if the indicator lamp is lit up, even though the engine oil level is correct. The engine  
could otherwise be damaged. Seek expert assistance.  
Engine oil level too high  
The indicator lamp lights up yellow. A message is shown on the instrument cluster display.  
1. Stop the vehicle as soon as possible and when safe to do so (→ Parking).  
2. Switch off the engine.  
3. Check the engine oil level (→ Engine oil).  
4. If the engine oil level is too high, do not drive on or leave the engine running. The engine could otherwise be damaged. Seek  
expert assistance.  
or  
Fault in engine oil system  
The indicator lamp flashes yellow. A message is shown on the instrument cluster display.  
1. Go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
You should only carry out work on the cooling system if you know exactly how to perform the required tasks, are aware of the general  
safety procedures and have access to the correct equipment, service fluids and suitable tools. Failing to carry out work correctly can  
cause serious injuries . Have all work carried out by a suitably qualified workshop if necessary. Volkswagen recommends using an  
authorised Volkswagen repairer.  
WARNING  
Coolant is toxic. Contact with coolant, and especially ingestion of coolant, can cause serious or fatal injuries.  
Seek medical attention immediately after swallowing coolant.  
Seek medical attention if you have health problems after working with coolant.  
Always keep coolant out of the reach of children and only in the original sealed container.  
Never store coolant in empty food containers, bottles or any other non-original containers as people finding these containers may  
then drink the coolant.  
Avoid regular contact with coolant to avoid damaging the skin.  
Protect skin, face and especially eyes while working with coolant.  
Do not eat, drink or smoke when working with coolant.  
Wash your skin with soap and water after working with coolant.  
WARNING  
Coolant can freeze at extremely cold outside temperatures, causing the vehicle to break down. This can lead to the heating no longer  
working in the vehicle. Vehicle occupants with inadequate winter clothing could freeze to death.  
Make sure that the quantity of coolant additive is adjusted to the lowest expected ambient temperature at which the vehicle will  
be operated.  
Use only coolant additives that have been approved by the manufacturer.  
Coolant and coolant additives can pollute the environment.  
Collect any service fluids that escape or are spilled and dispose of them in a proper and environmentally responsible  
manner.