Get Infotainment system -> Voice control Guide for Volkswagen T-Roc SUV First Generation (2017-2025)

Fax.

Fax (business).

Fax (private).

Symbols for text messages

1. Tap to open the text messages.

Open template for text messages.

Have text messages read out loud.

The voice control allows you to perform certain functions by spoken commands.

Does my vehicle have voice control?

Voice control is installed in the vehicle if the

button is present on the multifunction steering wheel or the VOICE button is

present on the Infotainment system and voice control is started after pressing the button, or if your vehicle understands the activation

word (→ Voice control).

Voice control is active and will recognise the spoken words.

Test voice control before starting a journey in order to familiarise yourself with the function.

Voice control features

Depending on country and the set language in the Infotainment system, the system language, voice control is available offline or

online.

Depending on the system language, voice commands (→ Voice control) can be formulated freely and colloquial. Voice commands

depend on the system language and equipment. For example, the statement “I’m cold” will lead to the temperature in the vehicle

being increased, or the statement “How long until I get there?” will result in output of the time remaining until the destination is

reached.

Depending on the system language, voice commands that are evaluated online allow an optimised POI search to be performed, e.g. for

POIs. Messages can also be dictated. For online mode, you need a valid contract for the vehicle for use of the mobile online services .

In some system languages, the voice commands must be formulated according to a certain pattern in order to guarantee recognition,

e.g. “Navigate to [Town, Street name, House number]”.

Further examples and suggestions for voice commands depend on the system language. These can be found in the Infotainment

system (→ Voice control).

The number of languages available in your country depends on the country in question.

If voice control is available online for your language, this will be used when voice control is activated.

Seat-based voice control

Depending on the model and equipment and in some countries, voice control can detect whether the driver or front passenger is

speaking by means of additional microphones. This enables you to open seat-related functions in the supported languages, e.g.

switching on the seat heating.

Activation word

The spoken words are analysed continuously in the vehicle and overwritten after around 15 seconds. Voice control is started as soon as

the Infotainment system recognises the activation word as part of this analysis. If the voice control function is available online and

activated, (voice) data is also transferred from the vehicle as from this time. Otherwise there is no transmission of data or words

spoken in the vehicle.

Recognition of the activation word can be deactivated in the settings → Activation word and voice commands.

The voice control system recognises “Hello Volkswagen” as the activation word.

Здравей Volkswagen.

Olá Volkswagen.

Bonjour Volkswagen.

Ahoj Volkswagen.

Hallo Volkswagen.

Hej Volkswagen.

Hola Volkswagen.

Bonjour Volkswagen.

Hei Volkswagen.

Hello Volkswagen.

Γεια σου Volkswagen.

Ciao Volkswagen.

Hola Volkswagen.

Hallo Volkswagen.

Olá Volkswagen.

Cześć Volkswagen.

Привет Volkswagen.

Hej Volkswagen.

Merhaba Volkswagen.

Hello Volkswagen.

Activating or deactivating the activation word

If the activation word is deactivated, voice control cannot be activated using the activation word.

1. Open the app overview and tap

Voice control Voice control start/end sound or Activation word.

tap HOME

Voice control Activation word.

Voice commands

Voice control recognises only voice commands in the language set in the Infotainment system.

Observe the following tips for successful voice commands:

Speak clearly and at normal volume. Speak slightly louder at higher speeds.

Avoid excessive emphasis or strong dialect.

Do not leave long pauses when speaking.

Avoid exterior and background noise.

Do not point the airflow from the vents towards the microphones or roof.

Opening suggested voice commands

1. Open the app overview and tap

open app overview and tap

Depending on the content of the telephone book, it may be advisable to swap the order of the contact’s forename and

surname to ensure it is reliably recognised from the telephone book.

Starting the voice control function

1. Activate activation word (→ Voice control).

2. Say the activation word (→ Voice control).

press

on the multifunction steering wheel.

tap VOICE .

Depending on the mobile telephone and operating system and on some Infotainment systems, voice control of a connected

mobile telephone can be started by pressing and holding the or button, the sensor field, or the VOICE button .

Ending voice control manually

1. To open suggestions for a voice command for ending voice control, open the app overview and tap

open the app overview and tap General.

press on the multifunction steering wheel twice in quick succession or

General.

once.

Voice control is ended automatically in the following cases:

— Functions are used on the Infotainment system.

—The parking system is activated.

—During an incoming call.

—During voice outputs and warnings of the navigation system.

Voice control does not react

—Voice control is not available in your language.

—Set the correct system language in the Infotainment system.

—Start voice control using the activation word or the button on the multifunction steering wheel.

—Voice commands are not recognised due to a system error. Please contact a suitably qualified workshop. Volkswagen recommends

using an authorised Volkswagen repairer.

Voice control provides inappropriate answers

—The voice control system has interpreted the question incorrectly.

—Say the voice command again clearly.

Voice control does not perform function

—The function cannot be performed by voice control.

—The function cannot be performed in all languages. Suggestions for voice commands in the set language can be found in the

Infotainment system.

—Settings in the function prevent it from being switched on or performed.

—The voice control system has not understood the voice command.

—Insufficient data is available.

Infotainment system -> Voice control for Your Volkswagen T-Roc SUV First Generation (2017-2025)

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