Advertisement

Advertisement

Driving for Your Volkswagen Tayron SUV First Generation (2018-2025)

Always keep the remote control and key fob with button cells out of the reach of children.  
NOTICE  
Unsuitable button cells can damage the remote control.  
Replace a discharged button cell only with a new button cell of the same voltage rating, size and specification.  
Pay attention to the correct polarity when inserting the button cell.  
Dispose of discharged button cells in an environmentally-friendly way.  
The button cell in the remote control may contain perchlorate. Observe the legal requirements for disposal.  
Cooling mode  
or the heater cannot be switched on or operation is restricted  
Cooling mode  
works only when the engine is running and at ambient temperatures above +3°C (+38°F).  
The heating and defrost function are more effective when the engine is warm.  
The cooling mode  
, heating and defrost function may be restricted when the engine is very hot or at extreme outside temperatures.  
Switch on the blower.  
Check the fuse of the air conditioning system .  
Replace enhanced air filter with activated carbon .  
If the fault persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
NOTICE  
If the air conditioning system is not working and is nevertheless still operated, this can cause secondary damage.  
If the air conditioning system does not cool or heat the air, switch it off immediately.  
Have the air conditioning system checked by a suitably qualified workshop. Volkswagen recommends using an authorised  
Volkswagen repairer.  
Condensation on the windows  
Condensation may form on the windows if they are colder than the ambient temperature and the air is humid. Cold air can absorb less  
moisture than warm air, which is why condensation frequently forms on windows in cold weather.  
1. In order to improve the heating and cooling output, keep the air intake in front of the windscreen free of ice, snow and leaves  
(→ Vehicle care).  
2. Keep the air slots in the rear area of the luggage compartment clear so that air can flow through the vehicle from the front to the  
rear.  
3. Switch on the defrost function (→ Defrost function).  
The wrong unit of temperature has been set  
You can change the unit of measurement for all temperature displays in the vehicle using the Infotainment system.  
1. Open the app overview in the Infotainment system.  
2. Open the Settings menu.  
3. Select the Units menu option.  
Water or water vapour under the vehicle  
If the humidity and temperature outside the vehicle are high, condensation can drip off the evaporator in the cooling system and form  
a pool underneath the vehicle. This is normal and does not indicate a leak.  
If the outside humidity is high and the ambient temperature is low, condensation may evaporate when the auxiliary heater is running.  
If this is the case, steam may appear underneath the vehicle. This is not a sign that the vehicle is damaged.  
The auxiliary heater cannot be switched on  
When the vehicle is at a standstill, the auxiliary heater can be switched on up to three times in succession for the maximum operating  
duration.  
If you park on a downhill slope with very little fuel in the tank, just above reserve level, the fuel gauge may be inaccurate and lead to  
functional restrictions of the auxiliary heater.  
The 12-volt vehicle battery will discharge if the auxiliary heater and auxiliary ventilation are run several times over an extended period.  
1. Drive the vehicle for an appropriate distance in order to recharge the 12-volt vehicle battery.  
Noises when auxiliary heater and auxiliary ventilation are switched on  
Operating noises when the auxiliary heater and auxiliary ventilation are switched on are normal and not a sign of a malfunction.  
Air conditioning block for the rear seats cannot be operated  
If is switched on, the rear air conditioning block cannot be operated (→ Temperature adjustment of the air conditioning system).  
Touch panels react differently than expected  
Moisture, dirt and grease can impede the functioning of the touch panels.  
1. Always keep touch panels clean and dry.  
The steering should be locked every time you leave the vehicle to make it more difficult for the vehicle to be stolen.  
Steering  
The power steering provided by the electromechanical steering system automatically adjusts to the vehicle speed, steering torque and  
steering angle of the wheels. The electromechanical steering only functions when the engine is running. The steering still functions  
when the start/stop system intervenes and switches off the engine.  
You will need considerably more strength than normal to steer the vehicle if the power steering is reduced or has failed completely.  
In vehicles with driving profile selection, the selected driving profile can affect the behaviour of the power steering.  
Electronic steering lock  
1. Stop the vehicle.  
2. Depending on equipment: engage the parking lock .  
3. Switch off the ignition and then open the driver door.  
The steering column is locked.  
If you do not want the steering column to be locked, first open the driver door and then switch off the ignition. The steering column  
will remain unlocked as long as the vehicle is not locked.  
Counter steering assistance  
Counter steering assistance provides the driver with steering assistance in some critical driving situations. In combination with the ESC,  
additional steering power helps the driver when counter steering →  
.
Progressive steering  
Depending on the vehicle equipment, progressive steering can adjust the required steering movement to the driving situation.  
Progressive steering only functions when the engine is running.  
In urban traffic, less steering input is required when parking, manoeuvring or turning sharply.  
When driving on country roads or on the motorway, the progressive steering provides a more sporty, direct steering response and a  
dynamic feel when cornering, for example.  
WARNING  
Depending on the vehicle equipment level, the power steering functions only when the engine is running. If the power steering is not  
working, the steerability of the vehicle will be significantly reduced due to a stiff steering wheel. This can lead to a loss of vehicle  
control, accidents, serious injuries and death.  
Never allow the vehicle to roll if the engine is switched off.  
WARNING  
If the electronic steering lock engages, you will no longer be able to steer the vehicle. This can lead to a loss of vehicle control,  
accidents, serious injuries and death.  
Never switch off the ignition while the vehicle is in motion.  
WARNING  
The counter steering assistance is not a substitute for the full attention of the driver and operates only within the limits of the  
system. Uncontrolled vehicle movements can occur in critical driving situations in spite of the counter steering assistance. If you do  
not pay due attention, there is a risk of accidents and serious or even fatal injuries.  
Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
Please note that the vehicle is not steered by the counter steering assistance.  
Ensure that your speed and driving style are always appropriate for the current visibility, weather and road/traffic conditions.  
Steering fault  
The warning lamp lights up or flashes red.  
There is a fault in the electromechanical steering or electronic steering lock.  
If the warning lamp lights up red, the steering may be stiff because the power steering has failed or safe operation of the  
electromechanical steering cannot be guaranteed.  
1. Seek expert assistance.  
Steering fault  
The indicator lamp lights up or flashes yellow.  
The steering is harder or more sensitive than usual.  
1. Move the steering wheel to and fro to each steering lock.  
2. Re-start the engine and drive a short distance slowly.  
3. Observe the messages on the instrument cluster display.  
4. If the warning lamp stays lit, the system should be checked by a suitably qualified workshop. Volkswagen recommends using an  
authorised Volkswagen repairer.  
In the footwell: pedals.  
1
2
Accelerator.  
Brake pedal  
WARNING  
Objects in the driver footwell can hinder pedal operation. This can lead to loss of control of the vehicle and increase the risk of serious  
or fatal injuries.  
Make sure that all pedals can always be operated without any hindrance.  
Use only floor mats that are suitable for your vehicle.  
The floor mats must always be properly secured in the footwell.  
No additional floor mats or other floor coverings should be placed over the fitted floor mat.  
Make sure that no objects can enter the driver footwell while the vehicle is in motion.  
If there are any objects in the footwell, remove them when the vehicle is parked.  
Always wear shoes that provide good grip for your feet when using the pedals.  
WARNING  
In order to bring the vehicle to a standstill, a longer brake pedal travel is required in the event of failure of a brake circuit. A longer  
braking distance can result in accidents and serious or fatal injuries.  
Continue pressing the brake pedal and press the pedal with more force than usual if the braking power is reduced.  
Running in brake pads  
New brake pads cannot generate the full braking effect during around the first 200 to 300 km (around 100 bis 200 miles) and must  
first be run in . However, you can compensate for the slightly reduced braking force by applying more pressure to the brake pedal.  
During the run-in period, the braking distance is longer when the brakes are depressed fully or during emergency braking than with  
brake pads that have been fully run in. In the run-in period, the brakes should not be depressed fully and situations should be avoided  
that create a heavy load on the brakes, e.g. when driving up close to the vehicle ahead.  
Brake pad wear  
The wear of the brake pads depends to a great extent on the conditions under which the vehicle is operated and the way in which the  
vehicle is driven. If the vehicle is used for regular urban trips or short journeys and is driven with a sporty driving style, the brake pads  
must be regularly checked by a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
External influences on the brakes  
When driving with wet brakes, for example after driving through water, after heavy rainfall or after washing the vehicle, the braking  
effect may be delayed as the brake discs will be wet, or possibly iced up (in winter). The brakes must be “dried” as quickly as possible  
by careful braking at higher speed. Please ensure that no other vehicles and no road users are put at risk as a result of this action →  
.
Any salt layer accumulating on the discs and pads will delay the braking effect and increase the braking distance. If the brakes on the  
vehicle have not been applied for a long time on roads that have been gritted with salt, the layer of salt must be reduced through  
careful braking . Please ensure that no other vehicles and no road users are put at risk as a result of this action →  
.
Corrosion on the brake discs and dirt in the brake pads are facilitated through long periods of inactivity, low mileage and low load  
levels. If the brake pads have been hardly used or if they are corroded, Volkswagen recommends that the brake discs and brake pads be  
cleaned by braking strongly several times from high speed. Please ensure that no other vehicles and no road users are put at risk as a  
result of this action →  
.
WARNING  
Driving with worn brake pads or a faulty brake system can lead to loss of control of the vehicle, accidents and serious or fatal injuries.  
If you have reason to believe that the brake pads are worn or the brake system is faulty, go to a suitably qualified workshop  
immediately and have the brake system checked and have any worn brake pads replaced. Volkswagen recommends using an  
authorised Volkswagen repairer.  
WARNING  
New brake pads cannot generate the full braking effect during around the first 300 km (around 200 miles) and must first be run in. An  
insufficient braking effect can increase the risk of accidents. This can cause severe or fatal injuries.  
Increase the pressure on the brake pedal if you notice that the braking effect is reduced.  
Drive with particular care with new brake pads to reduce the risk of accidents, serious injuries and loss of control of the vehicle.  
Never drive too close to other vehicles when running in new brake pads, and never create a driving situation that will place a heavy  
load on the brakes.  
WARNING  
Constant braking will cause the brakes to overheat. This can significantly reduce the braking performance, increase the braking  
distance and, in certain circumstances, cause the brake system to fail completely. This can cause you to lose control of the vehicle  
and can lead to accidents and serious or fatal injuries.  
Never “ride” the brake pedal or depress the brake pedal too often and for too long.  
WARNING  
When driving downhill, the brakes are placed under particular strain and become hot very quickly. Overheated brakes reduce the  
braking effect and considerably increase the braking distance. This can cause you to lose control of the vehicle and can lead to  
accidents and serious or fatal injuries.  
Before starting your journey, make sure that the air supply to the brakes is not covered, e.g. by non-standard or damaged front  
spoilers.  
WARNING  
Wet brakes or brakes coated with ice or road salt react more slowly and require longer braking distances. This can cause you to lose  
control of the vehicle and can lead to accidents and serious or fatal injuries.  
Carefully test the brakes.  
If the visibility, weather, road and traffic conditions permit, apply the brakes gently a few times to dry the brakes and remove ice  
and salt.  
WARNING  
If the vehicle is driven at a high speed, the driver may have to exert more force to achieve sufficient braking efficiency. Inadequate  
braking efficiency can increase the risk of accidents and lead to serious or fatal injuries.  
Never exceed the maximum permitted speed.  
Always observe the current traffic regulations and speed limits and think ahead when driving.  
Regularly perform a visual check of the thickness of the brake pads through the openings in the wheel rims or from the  
underside of the vehicle. If necessary, remove the wheels to carry out a comprehensive check. Volkswagen recommends using  
an authorised Volkswagen repairer.  
Brake system fault  
The warning lamp lights up red. A text message may also be shown on the instrument cluster display.  
1. Seek expert assistance immediately.  
Brake pad wear indicator  
The indicator lamp lights up yellow. The brake pads are worn.  
1. In this case, go to a suitably qualified workshop immediately and have the system checked. Volkswagen recommends using an  
authorised Volkswagen repairer.  
2. All brake pads should be checked and renewed as necessary.  
and  
Brakes too hot  
The indicator lamp lights up yellow.  
An acoustic signal may also be given. A text notification may also be shown on the instrument cluster display.  
1. Stop at the next opportunity.  
2. Engage the parking lock .  
3. Keep the vehicle stopped with the electronic parking brake switched on and ignition switched on until a further text message  
appears.  
4. Then go to a suitably qualified workshop and have the system checked. Volkswagen recommends using an authorised  
Volkswagen repairer.  
Unusual noises when braking  
If you hear scratching or squeaking noises each time you brake, this is an indication that your brake pads on the front and rear axle are  
worn.  
1. In this case, go to a suitably qualified workshop immediately and have the system checked. Volkswagen recommends using an  
authorised Volkswagen repairer.  
2. All brake pads should be checked and renewed as necessary.  
If the braking performance of the vehicle changes  
If the brake pads are worn or if you establish that the vehicle is no longer braking in the usual way, for example, in the event of a  
sudden lengthening of the stopping distance:  
1. In this case, go to a suitably qualified workshop immediately and have the system checked. Volkswagen recommends using an  
authorised Volkswagen repairer.  
2. All brake pads should be checked and renewed as necessary.  
The immobiliser helps to prevent the engine from being started and driven with an unauthorised vehicle key.  
Vehicles with starter button  
The vehicle key contains a chip that automatically deactivates the immobiliser when a valid vehicle key is located in the vehicle interior.  
The electronic immobiliser is automatically activated as soon as the ignition is switched off (→ Starter button).  
The engine can be started only when a Volkswagen Genuine vehicle key with the correct code is used. Coded vehicle keys are  
available from an authorised Volkswagen repairer.  
The starter button replaces the ignition lock (Press & Drive).  
Vehicles with an automatic gearbox: The engine is started by pressing the starter button with the brake pedal depressed.  
The vehicle can be activated only if there is a valid vehicle key in the vehicle.  
Depending on equipment, the starter button flashes to indicate readiness for operation.  
When leaving the vehicle, the electronic steering lock will be activated when the ignition is switched off and the driver door is opened  
(→ Steering).  
Switching the ignition on or off  
In the lower section of the centre console: starter knob.  
Vehicles with an automatic gearbox:  
1. Press the starter button once without pressing the brake pedal → Starter button.  
Switching off the ignition automatically  
If the combustion engine was switched off by the start/stop system and the driver is detected as being absent by the vehicle, it is  
possible to continue driving the vehicle within 30 seconds without restarting the engine manually. To do this, the driver’s door must be  
closed and the seat belt fastened.  
After the 30 seconds have elapsed, the ignition will otherwise switch off to prevent unintentional discharging of the 12-volt vehicle  
battery. Observe any messages that appear on the instrument cluster display.  
In order to protect the 12-volt vehicle battery, the ignition is switched off automatically when leaving the vehicle (under  
certain conditions) in order to ensure that the vehicle can be restarted.  
Automatically switching on the side lights  
If the headlights are switched on at the time the ignition is automatically deactivated, the side lights are switched on either until the  
vehicle is locked or for no more than about 30 minutes.  
Engine restart function  
If no valid vehicle key is detected in the vehicle interior when the engine has been switched off unintentionally, it is possible to restart  
the engine within approximately 5 seconds.  
After this time, the engine cannot be restarted without a valid vehicle key in the vehicle interior.  
WARNING  
The engine will start immediately if the brake pedal is pressed when the ignition is switched on. This can lead to unintentional vehicle  
movements and cause serious injuries.  
If you do not want to start the engine, avoid pressing the brake pedal when switching on the ignition.  
WARNING  
If the vehicle key is left unattended in the vehicle, children or unauthorised persons could lock the doors and the boot lid, start the  
engine or switch on the ignition and thus operate electrical equipment, e.g. electric windows. This can result in accidents and serious  
or even fatal injuries.  
Take all vehicle keys with you every time you leave the vehicle.  
WARNING  
If children, people requiring assistance or animals are left unattended in the vehicle, they could accidentally set the vehicle in motion  
or be exposed to very high or low temperatures. There is a risk of accidents and serious or fatal injuries.  
Never leave children, people requiring assistance or animals unattended in the vehicle.  
WARNING  
If the vehicle is left when it is ready to drive, the vehicle could move suddenly or something unexpected could happen that might  
cause damage, fire and serious injuries.  
Never leave the vehicle unattended with the engine running, particularly if a position is selected.  
Never leave the vehicle when its drive system is active.  
Always switch off the ignition before you leave the vehicle.  
When parking or exiting the vehicle, always ensure that the parking lock is engaged and that the electronic parking brake is  
switched on.  
When leaving the vehicle always ensure that all doors, windows, the boot lid and bonnet are completely closed and locked.  
NOTICE  
If the vehicle has been driven at high load for a long period, the engine can overheat when it is switched off.  
Allow the engine to run in neutral for approximately 2 minutes before switching it off.  
Before leaving the vehicle, always switch off the ignition manually and observe any information shown in the instrument  
cluster display.  
Leaving the vehicle stationary for long periods with the ignition switched on can discharge the 12-volt vehicle battery so that  
the engine can no longer be started.  
Starting the engine  
1. Switch on the ignition.  
2. Switch on the electronic parking brake.  
3. Vehicles with an automatic gearbox: Depress and hold the brake pedal until the engine has started. Engage position or the  
parking lock .  
4. briefly press the starter button (→ Starter button). Do not press the accelerator when doing this. There must be a valid vehicle  
key in the vehicle before the engine can be started.  
5. Vehicles with a diesel engine: The engine start is delayed until preheating has been completed.  
6. If the engine does not start immediately, stop the starting procedure and try again after around 1 minute.  
7. the starter button is deactivated if the vehicle was locked using the vehicle key. If you are in the vehicle and need to start the  
engine, unlock the vehicle first or perform an emergency start.  
WARNING  
Toxic gases can enter the vehicle interior if the engine is started in unventilated or closed spaces. This can cause serious injuries and  
lead to death by suffocation.  
Never start the engine in unventilated or closed spaces or allow it to run in unventilated or closed spaces, e.g. in garages.  
WARNING  
Hot components and exhaust gases can ignite combustible or explosive materials located nearby. This can lead to fires and cause  
serious or fatal injuries.  
Never start the engine or allow the engine to run if oil, fuel or other highly flammable service fluids are close to the vehicle or are  
leaking from the vehicle.  
Never use start boosters.  
WARNING  
If the vehicle is left unattended with the vehicle’s drive system is active, it may lead to accidents and serious injuries.  
Never leave the vehicle unattended with the engine running, particularly if a gear or position has been selected.  
NOTICE  
Incorrect vehicle handling can increase component wear (e.g. on the engine or starter) or lead to damage.  
Avoid restarting the engine while the vehicle is in motion or directly after switching off the engine.  
When the engine is cold, avoid high engine speeds, strong acceleration and high engine loads.  
Please note that the density of air decreases with increasing altitude and this may make it more difficult to start the engine.  
NOTICE  
Unburnt fuel can damage the catalytic converter.  
Do not tow or push the vehicle to start it.  
Do not warm up the engine by running it while the vehicle is stationary. Instead, pull off as soon as there is good visibility  
through the windows. This helps the engine reach operating temperature faster and reduces emissions.  
Electrical consumers with a high power consumption are switched off temporarily when the engine is started.  
If there is no vehicle key in the vehicle or if it is not detected, a message will be shown on the instrument cluster display. This  
may occur if the vehicle key is disrupted by another radio signal or is covered by another item such as an aluminium suitcase.  
The engine cannot, for example, be started with the starter button if the button cell in the vehicle key is weak or flat. In this  
case, use the emergency start function.  
When starting from cold, the engine may run with increased operating noise for a short time. This is quite normal, and no  
cause for concern.  
When the fuel-powered supplementary heater is switched on, there may be slight smoke formation under the vehicle at  
outside temperatures below around +5°C (around +41°F) on vehicles with a diesel engine.  
Fault in engine management system  
The warning lamp lights up red.  
The drive power of the vehicle may be limited or there may be no power at all. It may not be possible to continue driving or this may be  
possible only with restrictions.  
1. Park the vehicle safely.  
2. Observe the text message on the instrument cluster display.  
3. Seek expert assistance and have the engine management system checked.  
Fault in engine management system  
The indicator lamp lights up yellow.  
The drive power of the vehicle may be limited.  
1. The instrument cluster display shows a text message Error: drive system. Please visit workshop.  
2. Have the engine checked immediately by a suitably qualified workshop. Volkswagen recommends using an authorised  
Volkswagen repairer.  
Fault in engine management system  
The indicator lamp lights up yellow.  
The power has been limited to prevent components of the engine management system from overheating.  
The instrument cluster display shows a text message Error: drive system. Performance is restricted. is displayed on the instrument  
cluster.  
It is possible to continue driving with reduced power.  
The power limitation will be cancelled again in the following cases:  
The components of the engine management system are no longer in a critical temperature range.  
Engine speed limited  
The indicator lamp lights up yellow.  
In order to prevent the engine from overheating, the engine speed has been limited. The engine speed is also shown in the instrument  
cluster display.  
The engine speed limitation will be cancelled again in the following cases:  
Engine is no longer in a critical temperature range.  
Foot is taken off the accelerator.  
together with  
Engine speed limitation due to fault in the engine management system  
The indicator lamps light up yellow.  
Engine speed limitation is activated due to a fault in the engine management system.  
The power of the drive system may be limited.  
1. Make sure that the displayed engine speed is not exceeded.  
2. Have the engine checked immediately by a suitably qualified workshop. Volkswagen recommends using an authorised  
Volkswagen repairer.  
Glow plug system  
Vehicles with a diesel engine:  
The indicator lamp lights up yellow.  
When the diesel engine is being pre-heated, the indicator lamp lights up in the instrument cluster display for a few seconds.  
No valid vehicle key recognised  
In the centre console: emergency start function.  
A notification will appear in the instrument cluster display.  
If the button cell in the vehicle key is weak or discharged, it is possible that the vehicle key will not be recognised.  
In this case it is necessary to perform an emergency start:  
1. Depress and hold the brake pedal.  
2. Place the vehicle key on the mat with the key symbol → Fig. 1 (arrow) and press the starter button.  
The ignition is switched on automatically, and in some cases the engine is started.  
Engine cannot be started  
A display will be shown in the instrument cluster display if an unauthorised vehicle key is used or there is a system fault.  
1. Use an authorised vehicle key.  
2. If the fault persists, seek expert assistance.  
1. Bring the vehicle to a standstill →  
.
2. Park the vehicle.  
3. briefly press the starter button. If the engine cannot be switched off, carry out the emergency switch-off procedure.  
4. Follow the instructions in the instrument cluster.  
Warning before leaving the vehicle  
In order to indicate that the vehicle is capable of rolling when leaving the vehicle, an acoustic warning signal sounds when the driver  
door is opened and warning messages appear on the display of the instrument cluster.  
Water vapour in cold and rainy conditions  
If the vehicle is parked after driving in cold and rainy conditions, water vapour may emerge from the radiator grille for a short time. The  
formation of water vapour on hot engine components is normal and does not constitute a technical defect.  
WARNING  
An unattended vehicle that is ready to drive can move unintentionally. This can lead to accidents and serious injuries.  
Never leave the vehicle unattended when the vehicle’s drive system is active.  
Always switch the ignition off and always engage the parking lock before leaving the vehicle.  
Always switch on the electronic parking brake when you park or leave the vehicle.  
When leaving the vehicle always ensure that all doors, windows, the boot lid and bonnet are completely closed and locked.  
WARNING  
When the engine is switched off, certain vehicle systems do not function or function only to a restricted extent, e.g. brake servo or  
power steering. As a result, more force has to be used for steering and more pressure has to be applied to the brake pedal to stop the  
vehicle. If the vehicle is in motion, this can cause loss of control over the vehicle, accidents and serious or fatal injuries.  
Never switch off the engine while the vehicle is in motion.  
WARNING  
The airbags and belt tensioners do not function when the engine is switched off. This can result in accidents and serious or fatal  
injuries.  
Never switch off the engine while the vehicle is in motion.  
WARNING  
When the ignition is switched off, the steering lock may activate and you will no longer be able to steer the vehicle. If the vehicle is in  
motion, this can cause loss of control over the vehicle, accidents and serious or fatal injuries.  
Never switch off the ignition while the vehicle is in motion.  
WARNING  
The components of the exhaust system become very hot and can ignite highly flammable materials, e.g. undergrowth, leaves, dry  
grass or spilt fuel. This can lead to a fire and cause serious or fatal injuries.  
Always park the vehicle so that no part of the exhaust system can come into contact with highly flammable materials underneath  
the vehicle.  
Never apply additional underseal or anti-corrosion coatings to the exhaust pipes, catalytic converters, heat shields or particulate  
filter.  
WARNING  
If vehicle keys are left unattended in the vehicle, children or unauthorised persons could lock the doors and the boot lid, start the  
engine and thus operate electrical equipment, such as the electric windows. This can result in accidents and serious or even fatal  
injuries.  
Always take all vehicle keys with you when you leave the vehicle.  
WARNING  
If children, people requiring assistance or animals are left unattended in the vehicle, they could accidentally set the vehicle in motion  
or be exposed to very high or low temperatures. There is a risk of accidents and serious or fatal injuries.  
Never leave children, people requiring assistance or animals unattended in the vehicle.  
NOTICE  
If the vehicle has been driven at high load for a long period, the engine can overheat when it is switched off.  
Allow the engine to run in neutral for approximately 2 minutes before switching it off.  
After the engine has been switched off, the radiator fan in the bonnet space may run on for a few minutes, even if the ignition  
is switched off. The radiator fan will switch itself off automatically.  
Engine cannot be switched off  
The engine cannot be switched off by briefly pressing the starter button.  
In this case it is necessary to perform an emergency switch-off procedure:  
1. Press the starter button twice within a few seconds or press and hold once.  
The engine switches off automatically (→ Starter button).  
Functional description  
The start/stop system automatically switches off the engine shortly before stopping or when the vehicle comes to a standstill and  
when the vehicle is stationary.  
The engine restarts automatically whenever necessary for the vehicle and the detected situation.  
Indicator lamps  
If the indicator lamp lights up, the start/stop system is available and automatic engine stop is active.  
If the  
indicator lamp lights up, the start/stop system is not available.  
Conditions for an automatic restart of the engine  
When the foot is taken off the brake pedal or the accelerator is pressed.  
If the temperature in the vehicle interior greatly increases or decreases.  
If the vehicle starts rolling.  
If the electric voltage of the 12-volt vehicle battery drops.  
Conditions that may prevent the engine from switching off automatically  
The driver has not fastened their seat belt.  
The driver door is open.  
The bonnet is open.  
A minimum engine temperature has not been reached.  
The temperature of the vehicle interior is not within the preset temperature range, or the humidity level is too high.  
The defrost function of the air conditioning system is switched on.  
The charge level of the 12-volt vehicle battery is insufficient.  
The temperature of the 12-volt vehicle battery is too low or too high.  
The vehicle is on a steep incline.  
The steering wheel is turned too sharply.  
The windscreen heating is switched on.  
Reverse gear is selected.  
Park Assist is active.  
The Offroad driving profile is activated.  
The engine can also switch off later if the conditions for automatic engine switch-off are fulfilled only after the vehicle has come to a  
stop, e.g. if the defrost function is switched off when stationary.  
Activating and deactivating the start/stop system manually  
The start/stop system can be manually deactivated and activated via the Infotainment system.  
The function is automatically activated every time the ignition is switched on.  
Deactivating the start/stop system manually:  
1. Tap the Vehicle function button in the menu selection.  
2. Tap the Status function button.  
3. Tap the Start/stop function button to deactivate the start/stop system. When the start/stop system is deactivated, the  
Start/stop function button has a coloured background.  
Always deactivate the start/stop system manually when driving through water.  
Activating the start/stop system manually:  
1. Tap the Vehicle function button in the menu selection.  
2. Tap the Status function button.  
3. Tap the Start/stop function button to activate the start/stop system.  
If the start/stop system has switched the engine off, the engine will start again as soon as the system is deactivated with the  
function button.  
In some cases, it may be necessary to restart the engine manually, e.g. if the bonnet is opened. Observe the message on the  
instrument cluster display →  
.
Start-Stop mode with automatic Adaptive Cruise Control (ACC)  
The engine will be switched off after the Adaptive Cruise Control (ACC) has brought the vehicle to a standstill with an active braking  
intervention.  
In the following instances, the engine will restart when ACC is active:  
If the accelerator is pressed.  
When ACC has resumed speed and distance control.  
The start/stop system is automatically activated when the Eco driving profile is selected in vehicles featuring driving profile  
selection.  
WARNING  
The engine can start suddenly if the start/stop system is activated when working in the bonnet space. This can lead to accidents and  
serious injuries.  
Always deactivate the start/stop system when working in the bonnet space.  
WARNING  
When the ignition is switched off, certain vehicle systems do not function or function only to a restricted extent (e.g. brake servo or  
power steering). As a result, more force has to be used for steering and more pressure has to be applied to the brake pedal to stop the  
vehicle. If the vehicle is in motion, this can cause loss of control over the vehicle, accidents and serious or fatal injuries.  
Never switch off the ignition while the vehicle is in motion.  
WARNING  
The airbags and belt tensioners do not function when the ignition is switched off. This can result in accidents and serious or fatal  
injuries.  
Never switch off the ignition while the vehicle is in motion.  
WARNING  
When the ignition is switched off, the steering lock may activate and you will no longer be able to steer the vehicle. If the vehicle is in  
motion, this can cause loss of control over the vehicle, accidents and serious or fatal injuries.  
Never switch off the ignition while the vehicle is in motion.  
NOTICE  
If the start/stop system is used in very high outside temperatures over a long period, the 12-volt vehicle battery can be damaged.  
Avoid using the start/stop system at very high outside temperatures.  
Engine no longer starts automatically  
1. Start the engine manually (→ Starting the engine).  
2. Deactivating the start/stop system manually (→ Start/stop system).  
3. In this case, go to a suitably qualified workshop and have the system checked. Volkswagen recommends using an authorised  
Volkswagen repairer.  
The selected position is shown in the instrument cluster display and on the driving mode selector when the ignition is switched on.  
Selecting a position  
On the right of the steering column: driving mode selector of  
the automatic gearbox.  
1
2
Button for the parking lock.  
Driving mode selector.  
To change from neutral position to a gear position, carry out the following:  
1. Start the engine.  
2. Depress the brake pedal.  
3. Turn the driving mode selector in the desired direction → Fig. 1 2 .  
Changing position  
The gear shift pattern is shown on the instrument cluster display when the brake is pressed or a gear selector position is selected.  
To select the next position, turn the driving mode selector forward or back to the first pressure point. The driving mode selector returns  
to its initial position.  
To skip a position, turn the driving mode selector beyond the pressure point in the desired direction. The driving mode selector returns  
to its initial position. In this way, it is possible to shift directly from position to position , for example. The position is skipped in this  
case.  
Description of positions  
The drive wheels are blocked. Select only when the vehicle is stationary.  
To engage the parking lock, press the button → Fig. 1 1 .  
If the engine is switched off in the position  
or , or if incorrect exiting of the vehicle is detected, the gearbox automatically  
engages the position and the vehicle is secured to prevent it from rolling away.  
Reverse gear is selected. Select only when the vehicle is stationary.  
The gearbox is in the neutral position. No force is transmitted to the wheels and the braking effect of the engine is not available.  
The roll-away protection and the parking lock are activated if the engine is switched off in gear selector position or if incorrect  
exiting of the vehicle is detected. The roll-away protection must be deactivated if the vehicle should remain capable of rolling .  
Position : Normal mode.  
All forward gears are shifted up and down automatically. The timing of the gear shift is determined by the engine load, your  
individual driving style and the speed of the vehicle.  
Position : Sport mode  
The forward gears are automatically shifted up later and down earlier than in selector lever position . This exploits the engine’s  
full power reserves. The timing of the gear shift is determined by the engine load, your individual driving style and the speed of  
the vehicle.  
To change between positions and , turn the driving mode selector forwards.  
The driving mode selector will always move back to the centre position.  
WARNING  
The vehicle will start moving if the brake pedal is released when the engine is running and position  
to unintentional vehicle movements and cause accidents and serious injuries.  
or is engaged. This can lead  
Hold the vehicle by the foot brake if the engine is running and the position  
or is engaged.  
The driver must never leave the driver seat when the engine is running and a position has been selected.  
Always engage the electronic parking brake and engage the parking lock on the driving mode selector if you have to leave the  
vehicle with the engine running.  
WARNING  
Selecting the wrong position can cause you to lose control of the vehicle and lead to accidents and serious or fatal injuries.  
Never press the accelerator when engaging a gear selector position.  
Never select reverse gear or engage the parking lock when the vehicle is in motion.  
WARNING  
If you leave the vehicle on uphill gradients in neutral position , the vehicle will roll downhill even if the engine is switched on. This  
can result in accidents and severe injuries.  
Never leave the vehicle in the neutral position .  
NOTICE  
If the electronic parking brake is not switched on when the vehicle is stationary and the brake pedal is released when the parking lock  
is engaged, the vehicle may move a few centimetres forwards or backwards. This can result in damage to the vehicle.  
Always switch on the electronic parking brake first before releasing the brake pedal.  
If you accidentally shift to when driving, take your foot off the accelerator and wait for the engine to reach idling speed in  
neutral position. Select a position only after this.  
Using Tiptronic, the gears can be shifted up and down manually in an automatic gearbox.  
It is possible to change to Tiptronic mode from positions and by pulling a paddle → Fig. 1.  
Tiptronic mode is activated temporarily from position .  
Tiptronic mode is activated continuously from position .  
The gear that is currently selected will be maintained when the Tiptronic mode is selected. This applies until the system automatically  
performs a gear change when the limit engine speed is reached.  
As soon as the gearbox has switched to Tiptronic mode, this will be shown on the instrument cluster display with .  
If the engine is switched off while the gearbox is in Tiptronic mode, the gearbox will activate the parking lock . The vehicle is then  
secured against rolling away.  
Operating Tiptronic with the paddles  
Behind the steering wheel: paddles for Tiptronic.  
To shift up, pull the right paddle towards the steering wheel → Fig. 1.  
To shift down, pull the left paddle towards the steering wheel → Fig. 1.  
To select the lowest gear, pull the left paddle towards the steering wheel and hold.  
When accelerating, the gearbox automatically shifts up to the next gear shortly before the maximum permitted engine speed  
is reached.  
When shifting down a gear manually, the gearbox will not change gear until the engine can no longer be overrevved.  
Leaving Tiptronic mode  
1. Automatically after around 8 seconds if Tiptronic mode was activated from gear selector position.  
: pull the right paddle towards the steering wheel for around 3 seconds and then release again.  
: engage the position.  
The gearbox changes the forward gears up and down automatically.  
Driving down hills  
The steeper the downhill gradient, the lower the gear that must be selected. Lower gears increase the braking effect of the engine.  
Never allow the vehicle to roll down mountains or hills in the neutral position .  
1. Reduce your speed.  
2. Shift the gearbox to Tiptronic mode.  
3. Shift down using the paddles on the steering wheel.  
Stopping and pulling away on uphill gradients  
The steeper the incline, the lower the gear that is required.  
If you wish to stop the vehicle or pull away when driving uphill you should use the Auto Hold function.  
Coasting  
In order to save fuel by adopting an anticipatory driving style, the momentum of the vehicle is used when coasting. The engine no  
longer brakes the vehicle and the vehicle can roll for a longer distance.  
Vehicles with combustion engine: The function is available only in the driving profile Eco when the accelerator is not pressed and at  
speeds of about 7 to 130 km/h (about 4 to 80 mph).  
If you depress the brake when the vehicle is coasting to a stop below a speed of about 22 km/h (about 14 mph), the engine can switch  
off and remain switched off until the vehicle is stationary. An automatic engine start may take place in order to ensure reliable engine  
restarting and to guarantee the power supply of the vehicle electrical system.  
Vehicles with mild hybrid system: The function is available only in the driving profiles Eco and Comfort when the accelerator is not  
pressed and at speeds of about 7 to 160 km/h (about 4 to 99 mph).  
If you depress the brake when the vehicle is coasting to a stop below a speed of about 40 km/h (about 25 mph), the engine remains  
switched off until the vehicle is stationary. An automatic engine start may take place in order to ensure reliable engine restarting and  
to guarantee the power supply of the vehicle electrical system.  
If you depress the brake when the vehicle is coasting to a stop above a speed of around 40 km/h (around 25 mph), coasting will be  
interrupted and the engine started.  
When coming to a stop without braking, the engine restarts automatically at “creeping speed.  
Initiating and cancelling coasting  
Initiating coasting:  
1. Select Eco driving profile.  
On vehicles with mild hybrid system: Select Comfort driving profile.  
2. Remove foot from accelerator. The engine will be disengaged and run at idling speed. The vehicle rolls without the braking effect  
of the engine.  
The engine may additionally switch off on vehicles with mild hybrid system.  
Cancelling coasting:  
1. Press the accelerator.  
pull paddle towards the steering wheel.  
Setting the energy recovery level on vehicles with a mild hybrid system  
On vehicles with a mild hybrid system, the brake energy recuperation of the eco-coasting function can be set in two stages in the  
Infotainment system.  
The following settings can be selected:  
Automatic: use of brake energy recuperation to decelerate the vehicle depending on the driving situation and environmental  
conditions.  
Low: maximum utilisation of coasting within system limits.  
1. Open the vehicle settings in the Infotainment system (→ Vehicle settings menu).  
2. Open the Vehicle menu.  
3. Open the Interior menu.  
4. Open the Hybrid system submenu.  
5. Select setting.  
Kickdown function  
The kickdown function enables maximum acceleration in the and positions or in Tiptronic mode.  
If the accelerator pedal is depressed fully, the gearbox will automatically shift to a lower gear, depending on the speed and engine  
speed. This will make use of the full vehicle acceleration →  
.
With the kickdown function, the gearbox does not shift up to the next gear until the engine reaches the maximum engine speed for the  
current gear.  
When Eco driving profile is selected and the accelerator is depressed beyond the pressure point, the engine output is automatically  
regulated to ensure maximum vehicle acceleration.  
Launch Control Program  
The Launch Control Program gives the vehicle maximum acceleration from a standing start.  
1. To start the Launch Control Program, tap ASR Off on the Infotainment system.  
tap ESC Off.  
activate ESC Sport by tapping this mode.  
2. Depress and hold the brake pedal with your left foot.  
3. Select position.  
activate Tiptronic mode.  
4. Press the accelerator with your right foot until an engine speed of approximately 2,000 to 4,000 rpm is held automatically.  
Depending on the vehicle model, a text message on the instrument cluster display indicates that the Launch Control Program has  
been activated.  
5. To start the vehicle with maximum acceleration, take your left foot off the brake →  
.
6. After acceleration, switch TCS, ESC back on again or switch off ESC Sport.  
The Launch Control Program is available only if the gearbox has been “driven warm” and the steering wheel is in “straight-  
ahead position.  
WARNING  
Fast acceleration or switching off TCS or ESC or activation of ESC Sport can lead to a loss of traction and skidding. On slippery roads  
in particular, e.g. in wet or icy conditions or on dirty road surfaces, this can lead to loss of control over the vehicle, accidents and  
serious or fatal injuries.  
Always adapt your driving style to the traffic.  
Use the kickdown function, the Launch Control Program or fast acceleration only if visibility, weather, road and traffic conditions  
permit, and other road users are not put at risk due to the vehicle acceleration and the driving style.  
After acceleration, switch TCS or ESC back on again, or switch ESC Sport off again.  
WARNING  
Constant braking will cause the brakes to overheat. This can considerably reduce the braking effect, increase the braking distance  
and, in certain circumstances, cause the brake system to fail completely. This can result in accidents and serious or fatal injuries.  
Never “ride” the brake pedal or press the brake pedal too often and for too long.  
NOTICE  
The gearbox is not lubricated if the vehicle rolls with the engine switched off. The automatic gearbox could overheat and be  
damaged.  
If the vehicle is stopped on an uphill gradient with an engaged position, do not hold it by pressing the accelerator but by braking.  
Never allow the vehicle to roll in gear selector position , particularly if the engine is switched off.  
NOTICE  
Vehicles with Launch Control Program: accelerating with the Launch Control Program places heavy strain on all vehicle components.  
This can lead to higher wear.  
Use the function only when the vehicle is at operating temperature.  
NOTICE  
If the brake pads “rub” due to light pressure on the brake pedal, this will increase wear.  
If you do not really need to brake, never allow the brakes to “rub” with light pedal pressure.  
Engine does not start  
The indicator lamp lights up green.  
Brake pedal was not depressed, e.g. when trying to engage another position with the driving mode selector.