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Driving -> Troubleshooting for Your Volkswagen Tayron SUV First Generation (2018-2025)

Always keep the remote control and key fob with button cells out of the reach of children.  
NOTICE  
Unsuitable button cells can damage the remote control.  
Replace a discharged button cell only with a new button cell of the same voltage rating, size and specification.  
Pay attention to the correct polarity when inserting the button cell.  
Dispose of discharged button cells in an environmentally-friendly way.  
The button cell in the remote control may contain perchlorate. Observe the legal requirements for disposal.  
Cooling mode  
or the heater cannot be switched on or operation is restricted  
Cooling mode  
works only when the engine is running and at ambient temperatures above +3°C (+38°F).  
The heating and defrost function are more effective when the engine is warm.  
The cooling mode  
, heating and defrost function may be restricted when the engine is very hot or at extreme outside temperatures.  
Switch on the blower.  
Check the fuse of the air conditioning system .  
Replace enhanced air filter with activated carbon .  
If the fault persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
NOTICE  
If the air conditioning system is not working and is nevertheless still operated, this can cause secondary damage.  
If the air conditioning system does not cool or heat the air, switch it off immediately.  
Have the air conditioning system checked by a suitably qualified workshop. Volkswagen recommends using an authorised  
Volkswagen repairer.  
Condensation on the windows  
Condensation may form on the windows if they are colder than the ambient temperature and the air is humid. Cold air can absorb less  
moisture than warm air, which is why condensation frequently forms on windows in cold weather.  
1. In order to improve the heating and cooling output, keep the air intake in front of the windscreen free of ice, snow and leaves  
(→ Vehicle care).  
2. Keep the air slots in the rear area of the luggage compartment clear so that air can flow through the vehicle from the front to the  
rear.  
3. Switch on the defrost function (→ Defrost function).  
The wrong unit of temperature has been set  
You can change the unit of measurement for all temperature displays in the vehicle using the Infotainment system.  
1. Open the app overview in the Infotainment system.  
2. Open the Settings menu.  
3. Select the Units menu option.  
Water or water vapour under the vehicle  
If the humidity and temperature outside the vehicle are high, condensation can drip off the evaporator in the cooling system and form  
a pool underneath the vehicle. This is normal and does not indicate a leak.  
If the outside humidity is high and the ambient temperature is low, condensation may evaporate when the auxiliary heater is running.  
If this is the case, steam may appear underneath the vehicle. This is not a sign that the vehicle is damaged.  
The auxiliary heater cannot be switched on  
When the vehicle is at a standstill, the auxiliary heater can be switched on up to three times in succession for the maximum operating  
duration.  
If you park on a downhill slope with very little fuel in the tank, just above reserve level, the fuel gauge may be inaccurate and lead to  
functional restrictions of the auxiliary heater.  
The 12-volt vehicle battery will discharge if the auxiliary heater and auxiliary ventilation are run several times over an extended period.  
1. Drive the vehicle for an appropriate distance in order to recharge the 12-volt vehicle battery.  
Noises when auxiliary heater and auxiliary ventilation are switched on  
Operating noises when the auxiliary heater and auxiliary ventilation are switched on are normal and not a sign of a malfunction.  
Air conditioning block for the rear seats cannot be operated  
If is switched on, the rear air conditioning block cannot be operated (→ Temperature adjustment of the air conditioning system).  
Touch panels react differently than expected  
Moisture, dirt and grease can impede the functioning of the touch panels.  
1. Always keep touch panels clean and dry.  
The steering should be locked every time you leave the vehicle to make it more difficult for the vehicle to be stolen.  
Steering  
The power steering provided by the electromechanical steering system automatically adjusts to the vehicle speed, steering torque and  
steering angle of the wheels. The electromechanical steering only functions when the engine is running. The steering still functions  
when the start/stop system intervenes and switches off the engine.  
You will need considerably more strength than normal to steer the vehicle if the power steering is reduced or has failed completely.  
In vehicles with driving profile selection, the selected driving profile can affect the behaviour of the power steering.  
Electronic steering lock  
1. Stop the vehicle.  
2. Depending on equipment: engage the parking lock .  
3. Switch off the ignition and then open the driver door.  
The steering column is locked.  
If you do not want the steering column to be locked, first open the driver door and then switch off the ignition. The steering column  
will remain unlocked as long as the vehicle is not locked.  
Counter steering assistance