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Opening and closing for Your Volkswagen Tayron SUV First Generation (2018-2025)

Vehicle key.  
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Unlock the vehicle. Press once: the vehicle is unlocked according to the settings in the Infotainment system. Press twice: the  
complete vehicle is unlocked.  
Unlock only the boot lid. All turn signals flash twice. To do this, press and hold the button briefly. The boot lid will open if the  
button is pressed and held.  
Lock the vehicle. All turn signals flash once. Pressing once locks the vehicle and activates SAFELOCK. Pressing twice locks the  
vehicle without SAFELOCK.  
Indicator lamp.  
Depending on the vehicle equipment level, the vehicle may have a SAFELOCK mechanism. This prevents the doors from being  
opened both from inside and outside.  
If a vehicle is equipped with SAFELOCK, this is activated automatically when the vehicle is locked with the vehicle key or the sensor in  
the door handle. If it is wished to intentionally cancel the SAFELOCK function, the vehicle key or door handle sensor must be operated  
again. The vehicle is then only locked. In this case, opening from outside is prevented and opening from inside is possible.  
WARNING  
If the vehicle key is left unattended in the vehicle, children or unauthorised persons could lock the doors and the boot lid, start the  
engine or switch on the ignition and thus operate electrical equipment, such as the electric windows. This can result in accidents and  
serious or even fatal injuries.  
Take all vehicle keys with you every time you leave the vehicle.  
WARNING  
If children, people requiring assistance or animals are left unattended in the vehicle, they could accidentally set the vehicle in motion  
or be exposed to very high or low temperatures. There is a risk of accidents and serious or fatal injuries.  
Never leave children, people requiring assistance or animals unattended in the vehicle.  
NOTICE  
External influences can restrict the vehicle key functions and damage the key.  
Protect the key from moisture and excessive vibration.  
The service life of the button cell in the vehicle key will be shortened by regular use of convenience systems and other use  
behaviour.  
Vehicle key: releasing the manual key (illustration).  
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Press the release button briefly. The keyring folds open.  
Press the release button and pull the manual key out in the direction of the arrow.  
Manual key.  
A manual key is located in the vehicle key which can be used to lock and unlock the vehicle manually → Fig. 1.  
If the vehicle or vehicle key battery is flat, it may be necessary to lock or unlock the vehicle manually (→ Doors).  
Volkswagen recommends having the button cell replaced by a suitably qualified workshop. Volkswagen recommends using an  
authorised Volkswagen repairer →  
.
Vehicle key: opening the battery compartment cover.  
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Manual key.  
Lever out the cover.  
Vehicle key: replacing the button cell.  
1. Remove the manual key → Fig. 1 1 (→ Vehicle key).  
2. Insert the manual key in the slot, press in the direction of the arrow and lever off the cover → Fig. 1 2 .  
3. Lever the button cell out of the battery compartment → Fig. 2 , →  
.
4. Press the new button cell into the battery compartment.  
5. Press the cover onto the housing → Fig. 2 , →  
6. Put the manual key back (→ Vehicle key).  
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7. Dispose of discharged batteries in an environmentally responsible way.  
DANGER  
If button cell batteries are swallowed or get into the wind pipe, this will lead to serious or even fatal injuries due to suffocation or  
internal burns within a very short space of time.  
Call for medical help immediately if you suspect that someone has swallowed a button cell battery.  
Always keep the vehicle key and key fob with button cells out of the reach of children.  
NOTICE  
The vehicle key can be damaged if the button cell is not changed properly or if an unsuitable battery is used.  
Replace a discharged battery only with a new battery of the same voltage rating, size and specification.  
Pay attention to the correct polarity when inserting the battery.  
If the battery compartment cover cannot be closed, do not use the remote control.  
The type of batteries used in the remote control of your vehicle key may contain perchlorate. This may require special  
handling. Please observe all the legal requirements regarding the handling and disposal of these batteries (→ Product  
recycling). Volkswagen recommends having this service carried out by a suitably qualified workshop. Volkswagen  
recommends using an authorised Volkswagen repairer.  
If you cannot lock or unlock the vehicle with the vehicle key, synchronise the vehicle key or replace the button cell (→ Vehicle key).  
Synchronising the vehicle key  
1. Unfold key bit or remove spare key.  
2. If necessary, remove the cover of the driver door handle (→ Doors).  
3. Press the  
button on the vehicle key.  
4. Unlock the vehicle using the key bit.  
5. Open the driver door.  
If the vehicle has an anti-theft alarm, this will be triggered immediately (→ Anti-theft alarm).  
6. Switch on the ignition.  
The synchronisation process is complete.  
Vehicle cannot be locked or unlocked  
The vehicle key is subject to interference caused by obstacles, adverse weather conditions or other transmitters operating in the same  
frequency range in the vicinity of the vehicle, e.g. mobile telephones, or due to a weak or flat button cell.  
1. Close the driver door.  
synchronise the vehicle key (→ Vehicle key).  
change the button cell in the vehicle key (→ Vehicle key).  
The central locking system switches off temporarily to protect itself from overloading.  
1. Wait for about 10 seconds.  
2. Try to activate the central locking system again.  
Indicator lamp does not flash  
If the indicator lamp in the vehicle key does not flash when a button is pressed, the button cell in the vehicle key must be replaced.  
Vehicle does not flash when locked  
All doors, the bonnet and the boot lid must be fully closed. The turn signals flash only if the vehicle is fully closed.  
Check whether the vehicle key is close enough to the vehicle.  
Check the charge level of the key battery.  
The indicator lamp in the vehicle key must light up each time the buttons are pressed.  
The central locking button lights up white.  
The vehicle is unlocked.  
Close all doors and operate the central locking button in the door.  
The central locking button lights up yellow when all doors have been locked from inside.  
If the central locking button still lights up white, the doors are not locked and there is a fault. Go to a qualified workshop.  
Volkswagen recommends using an authorised Volkswagen repairer.  
Vehicle cannot be unlocked due to a flat key battery  
1. Remove the manual key from the vehicle key (→ Vehicle key).  
2. Insert the manual key in the door lock cylinder and turn anticlockwise.  
On right-hand-drive vehicles, turn the manual key clockwise.  
3. The driver door is unlocked mechanically.  
4. Open the driver door.  
5. Switch on the ignition. The alarm is ended.  
6. To unlock the other doors, operate the central locking button in the door.  
Depending on equipment, an alarm is triggered when the door is opened.  
Vehicle cannot be unlocked due to a flat vehicle battery  
1. Remove the manual key from the vehicle key (→ Vehicle key).  
2. Insert the manual key in the door lock cylinder and turn anticlockwise.  
On right-hand-drive vehicles, turn the manual key clockwise.  
3. The driver door is unlocked mechanically.  
4. Open the driver door.  
5. If the SAFELOCK function was not activated previously, all doors can now be opened and unlocked individually by pulling the  
respective interior door handle.  
6. It is not possible to open the other doors if the SAFELOCK is activated.  
The central locking functions will be available again after the convenience battery has been charged.  
Additional or replacement vehicle keys can be obtained from an authorised Volkswagen repairer.  
Depending on equipment, the vehicle may be equipped with the Keyless Access function.  
Keyless Access enables the vehicle to be locked and unlocked without active use of the key. For this purpose, a valid vehicle key must  
be within close range of the vehicle.  
Keyless Access: operating ranges (illustration).  
In the door handle: sensors.  
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Sensor surface on the inside of the driver or passenger door handle.  
Sensor surface on the outside of the driver or passenger door handle.  
Configuring Keyless Access  
The behaviour of Keyless Access can be set in the Opening and closing menu in the Infotainment system.  
It is recommended to always leave Keyless Access activated.  
Unlock the vehicle  
1. Touch the sensor on the inside of the door handle → Fig. 2.  
All turn signals flash twice.  
The driver door is unlocked. All doors can also be opened simultaneously by the central locking button in the driver door or by reaching  
into the door handle twice in quick succession. If single door unlocking is activated, only the driver door can be unlocked when the  
vehicle is approached on the driver side. Other doors are not unlocked. All doors or one side of the vehicle can be selected in the  
settings of the Infotainment system.  
To access the settings in the Infotainment system, select Vehicle and swipe to the left until Central locking is shown. After selecting  
this option, the selection options for door unlocking will be displayed. All doors: all doors and the boot lid are unlocked. Single door:  
only the driver door is unlocked with the first unlocking operation. The complete vehicle is unlocked with the second unlocking  
operation. Vehicle side: only the doors on the driver side are unlocked in the first unlocking operation. The complete vehicle is unlocked  
with the second unlocking operation.  
Unlocking the vehicle when approaching  
Depending on equipment, the vehicle can be unlocked automatically when you approach it. The following conditions need to be met  
simultaneously:  
The function is activated in the Infotainment system.  
The vehicle key is in the vehicle’s unlocking range.  
All turn signals flash twice when automatic unlocking has been performed successfully.  
If the vehicle has not been unlocked for an extended period, the function will be available again only after the next engine start.  
If single door unlocking is activated, the driver door will be unlocked only if the vehicle is approached on the driver side. Other doors  
are not unlocked.  
Unlocking the vehicle with the vehicle key  
1. With active single door unlocking: the driver door is unlocked when the button is pressed once. All doors and the boot lid are  
unlocked if the button on the vehicle key is pressed twice.  
Lock the vehicle  
1. Park the vehicle.  
2. Touch the sensor on the outside of the door handle → Fig. 2.  
All turn signals flash once.  
The vehicle unlocking procedure is confirmed by all the turn signals flashing twice and the locking procedure by all the turn signals  
flashing once.  
Locking the vehicle when walking away  
Depending on equipment, the vehicle can be locked automatically when you walk away from it. The following conditions need to be  
met simultaneously:  
The function is activated in the Infotainment system.  
The last key belonging to the vehicle leaves the locking range.  
All turn signals flash once when automatic locking has been performed successfully.  
One-off deactivation of automatic locking:  
1. Press the  
button in the driver door for longer than 2 seconds while the door is open.  
Automatic locking will then not be available until the next time the vehicle is locked intentionally.  
The vehicle will be locked only if all doors and the boot lid are closed. A double acoustic warning may be output to indicate that there  
are open doors or an open boot lid if this function has been activated in the settings.  
Locking takes place without SAFELOCK in the case of locking when walking away from the vehicle. This is signalled to the user by single  
acoustic feedback. SAFELOCK locking of the vehicle takes place only after intentional locking at the door handle or with the vehicle key.  
If the key is located in the detection range around the vehicle for an extended period, this can lead to restrictions in the locking  
function when walking away or the unlocking function when approaching.  
Certain devices can prevent locking. The vehicle will then remain unlocked without an acoustic warning. Always make sure that  
the vehicle is locked.  
If the vehicle was parked and not used for an extended period, the vehicle can be unlocked only by means of the sensor on the  
inside of the driver door handle or using the vehicle key.  
Locking and unlocking the boot lid  
When the vehicle is locked, the boot lid will be unlocked automatically if it is opened when a vehicle key is located within the unlocking  
range of the boot lid. The boot lid will be locked again after closing.  
When Central locking, all doors and Keyless Access unlocking when approaching are activated in the Infotainment system, the vehicle  
remains unlocked after the boot lid has been opened and closed. The vehicle must be actively locked.  
If Keyless Access locking when walking away is activated, the vehicle is also locked automatically when you walk away from it.  
Temporarily deactivating the keyless locking and starting system Keyless Access  
The Keyless Access unlocking function can be deactivated temporarily.  
1. Lock the vehicle with the  
button on the vehicle key.  
2. Then touch the sensor on the outside of the door handle once within 5 seconds → Fig. 2. Do not put your hand around the door  
handle when doing this.  
Keyless Access is now temporarily deactivated.  
3. To check deactivation, wait for at least 10 seconds and then pull the door handle again.  
It should not be possible to open the door.  
When the vehicle is next unlocked, it can be unlocked only using the vehicle key. The keyless locking and starting system Keyless  
Access is reactivated the next time the vehicle is unlocked.  
Permanently deactivating Keyless Access  
Keyless Access can be permanently deactivated in the Infotainment system.  
When Keyless Access is deactivated, depending on the vehicle equipment, the sensor-controlled opening and closing of the  
boot lid (→ Boot lid, automatic (Easy Open)) is also deactivated even if the function is activated in the vehicle menu.  
Operating the convenience functions  
The electric windows can be closed automatically.  
1. Place a finger on the sensor of the driver or front passenger door handle for a few seconds → Fig. 2.  
The sensor functions can be set in the Vehicle settings menu in the Infotainment system.  
The unlocking function is deactivated for a few seconds so that you can check that the vehicle has been locked successfully.  
A vehicle with DSG® dual clutch gearbox can be locked only when the parking lock is engaged.  
The entire vehicle will be unlocked if the sensor is touched twice, even if a single door has already been unlocked.  
Keyless Access does not work  
The function of the door handle sensors may be restricted if they become very dirty.  
1. Clean the sensors.  
All turn signals flash four times  
The vehicle key used last is still in the vehicle.  
1. Remove the key and lock the vehicle.  
The vehicle will lock itself automatically after 45 seconds even if the vehicle key is still in the vehicle.  
Automatic deactivation of the sensors  
The sensors will be deactivated in the following circumstances:  
The vehicle is not unlocked or locked for an extended period.  
A sensor has been triggered an excessive number of times.  
Activating sensors again:  
1. Unlock the vehicle with the  
button on the vehicle key.  
No valid vehicle key recognised  
The indicator lamp lights up yellow. A text message is additionally shown on the instrument cluster display.  
The vehicle key is no longer in the vehicle.  
1. Do not switch off the engine.  
2. Bring the vehicle key back into the vehicle.  
depending on the equipment, remove the vehicle key from the immediate vicinity of the wireless charging function. Then  
place the vehicle key in the stowage area of the centre console.  
If the problem persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
Automatic unlocking or locking does not work  
The vehicle does not unlock when approached.  
The function must be set in the Infotainment system.  
The vehicle does not lock upon moving away.  
The function is not selected in the Infotainment system.  
There is still a vehicle key in the vehicle.  
The doors, windows or boot lid are not fully closed  
If at least one window is open and the sensors in a door handle are continuously activated, all windows will close.  
If the message Keyless system faulty appears on the instrument cluster display, malfunctions may occur in the Keyless Access  
system. Go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
The central locking system enables you to centrally lock and unlock all the doors, the boot lid and the tank flap of the vehicle.  
The vehicle can be locked if the ignition has been switched off or the driver has switched off the engine before leaving the vehicle.  
The doors can be locked manually and, in some cases, also unlocked manually, if the vehicle key or central locking fails, for example.  
Display with open doors  
A symbol in the instrument cluster display indicates if one or more doors are not closed properly.  
Do not drive on!  
1. Park the vehicle safely if necessary.  
2. Open the door in question and then close it again.  
This symbol is also visible when the ignition is switched off and will go out a few seconds after the vehicle has been locked when all  
doors are closed.  
WARNING  
Any door that is not properly closed could open suddenly while the vehicle is in motion. This could lead to severe or fatal injuries.  
Stop immediately as soon as traffic permits and close the door.  
Make sure that the door is closed properly and that the lock has engaged. The closed door must be flush with the surrounding body  
panels.  
WARNING  
Any door being held open by the door arrester could close unexpectedly in strong winds or if the vehicle is on an uphill slope. This  
could lead to serious injuries.  
Always hold the door handle firmly when opening and closing doors.  
WARNING  
Opening and closing the doors and boot lid without taking due care is dangerous and can cause serious injuries.  
Open or close the doors and boot lid only when there is no-one in their movement path.  
WARNING  
The central locking system locks all doors. In the event of an emergency or an accident, locked doors can make it more difficult for  
persons providing assistance to gain access to the vehicle interior. If the vehicle is locked from the outside, the doors and electric  
windows cannot be opened from the inside. There is a risk of serious or fatal injuries.  
Never leave children, people requiring assistance or animals unattended in the vehicle.  
WARNING  
All doors can be locked from the inside using the central locking button. This may mean that children, people requiring assistance or  
animals lock themselves in the vehicle. In an emergency, they may not be able to leave the vehicle independently or to help  
themselves. In addition, they could also be exposed to very high or low temperatures. There is a risk of serious or fatal injuries.  
Never leave children, people requiring assistance or animals unattended in the vehicle.  
NOTICE  
Removing the caps without taking due care can damage the vehicle.  
When carrying out manual opening or closing, remove parts carefully and fit them again correctly.  
Locking the vehicle from the inside can prevent accidental opening of the doors and unauthorised persons from entering the  
vehicle.  
You can save some settings in the user account in personalisation.  
The central locking system indicator lamp is located in the driver door.  
The indicator lamp indicates the status of the central locking system for around 30 seconds after the vehicle has been locked.  
A red LED flashes for approximately 2 seconds at short intervals.  
The status of the central locking system is then indicated for 28 seconds:  
Vehicle with SAFELOCK  
The vehicle is locked with SAFELOCK if the red LED flashes at long intervals.  
If the red LED is not lit up, the vehicle is locked but without SAFELOCK.  
Vehicle without SAFELOCK  
The vehicle is locked if the red LED flashes at long intervals.  
The LED flashes at slow intervals after around 30 seconds.  
Points to note  
If the red LED is lit up continuously, there is a fault in the central locking system or the anti-theft alarm system.  
Depending on the vehicle equipment, the settings for central locking can be made in the Vehicle settings menu in the Infotainment  
system.  
Automatic locking (Auto Lock)  
The vehicle locks itself automatically at speeds above approximately 15 km/h (around 9 mph). The  
indicator lamp in the central  
locking button will light up yellow when the vehicle is locked.  
Automatic unlocking (Auto Unlock)  
All vehicle doors and the boot lid are automatically unlocked if one of the following conditions applies:  
In an accident, when airbags have triggered.  
on vehicles with automatic gearbox: the parking lock is engaged and the ignition is switched off.  
the door release lever has been operated. This applies at speeds up to around 15 km/h (around 9 mph).  
Automatic unlocking gives emergency responders access to the vehicle.  
In the driver door: central locking button (illustration).  
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Central locking button.  
In the driver door: button for opening or closing the boot lid  
electrically (illustration).  
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Button for opening and closing the boot lid electrically.  
- unlock the vehicle.  
- lock the vehicle.  
- open or close the boot lid.  
The central locking button functions with the ignition switched on or off only when all doors are closed.  
If the  
button in the driver door is pulled, only the boot lid opens. All doors remain locked.  
If the vehicle has been locked from outside with the vehicle key, the central locking buttons do not work.  
Please note the following when using the central locking button to lock the vehicle from inside:  
The indicator lamp  
in the button lights up yellow when all doors are closed and locked.  
The anti-theft alarm will not be activated (→ Anti-theft alarm).  
The doors can be opened from the inside by pulling the door release handle. The indicator lamp  
unopened doors and boot lid remain locked and cannot be opened from the outside.  
in the button goes out. The  
In the front edge of the rear right-hand door: manually  
locking the vehicle with the manual key (illustration).  
The front passenger door and the rear doors can be locked manually.  
The anti-theft alarm is not activated.  
1. Open the door.  
2. Insert the key bit or manual key into the slot and turn or press → Fig. 1.  
3. Check that the door is locked. To do this, pull the door handle forcefully.  
4. Have the vehicle checked immediately by a suitably qualified workshop. Volkswagen recommends using an authorised  
Volkswagen repairer.  
The manually locked door is unlocked again when the vehicle is unlocked or the door is opened from the inside.  
The doors can be unlocked and opened from the inside by pulling the door release handle.  
The childproof lock is located in the inner door panel of the rear doors.  
The childproof lock prevents the rear doors being opened from the inside →  
.
When the childproof lock is activated, the door can only be opened from the outside.  
Childproof lock: rear left door, rear right door.  
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Childproof lock is switched off.  
Childproof lock is switched on.  
Switching the childproof lock on and off  
1. Unlock the vehicle and open the appropriate rear door.  
2. Move the slot to the corresponding position → Fig. 1.  
WARNING  
The door cannot be opened from the inside when the childproof lock is activated. This may mean that people lock themselves in the  
vehicle. In an emergency, they may not be able to leave the vehicle independently or to help themselves.  
Never leave children or people requiring assistance alone in the vehicle when the doors are locked.  
WARNING  
If children, people requiring assistance or animals are left unattended in the vehicle, they could be exposed to very high or low  
temperatures. There is a risk of serious or fatal injuries.  
Never leave children, people requiring assistance or animals unattended in the vehicle.  
Depending on the equipment, the vehicle may have an electric childproof lock.  
In the driver door: buttons for the electric childproof lock.  
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Left button for the electric childproof lock.  
Right button for the electrical childproof lock.  
The electric childproof lock stops the doors from being opened and the electric windows in the doors from being operated . The  
electric window and door lock controls can be switched separately for the left or right side.  
Switching on the electric childproof lock  
1. Press the left button → Fig. 1 1 or the right button → Fig. 1 2 .  
The yellow indicator lamp lights up in the respective button when the function is switched on.  
Switching off the electrical childproof lock  
1. Press the respective button again → Fig. 1.  
WARNING  
When the electric childproof lock is activated, the door cannot be opened from the inside. This may mean that people lock  
themselves in the vehicle. In an emergency, they may not be able to leave the vehicle independently or to help themselves.  
Never leave children or people requiring assistance alone in the vehicle when the doors are locked.  
WARNING  
If children, people requiring assistance or animals are left unattended in the vehicle, they could be exposed to very high or low  
temperatures. There is a risk of serious or fatal injuries.  
Never leave children, people requiring assistance or animals unattended in the vehicle.  
Depending on the vehicle equipment level, the vehicle may have a SAFELOCK mechanism.  
The SAFELOCK deactivates the door release levers if the vehicle has been locked. This makes it more difficult to break into the vehicle.  
The doors can no longer be opened from the inside →  
.
Deactivating SAFELOCK  
The SAFELOCK can be deactivated in one of the following ways:  
Press the button on the vehicle key again within 2 seconds.  
On vehicles with the keyless locking and starting system Keyless Access: Touch the sensor on the outside of the door handle again  
within 2 seconds .  
Switch on the ignition.  
deactivate the interior monitoring system and the anti-tow alarm (→ Interior monitoring system and anti-tow alarm).  
Depending on the equipment level, temporarily deactivate the interior monitoring and the anti-tow alarm in the Vehicle Settings menu  
in the Infotainment system before locking the vehicle (→ Interior monitoring system and anti-tow alarm).  
There may be an indication of the activated SAFELOCK in the display of the instrument cluster.  
The following applies when SAFELOCK is deactivated:  
The vehicle can be unlocked and opened from the inside using the door release lever.  
The anti-theft alarm is active (→ Anti-theft alarm).  
The interior monitoring and anti-tow alarm are deactivated (→ Interior monitoring system and anti-tow alarm).  
WARNING  
The doors can no longer be opened from the inside once the SAFELOCK is activated. Careless or unsupervised use of SAFELOCK can  
lock people in the vehicle interior and cause serious injuries in the event of an emergency.  
Never leave anybody in the vehicle if the vehicle has been locked using the vehicle key.  
If you unlock the driver door mechanically using the vehicle key, only the driver door is unlocked, and not the whole vehicle.  
The doors are released (but not unlocked) and the central locking button is activated only when you switch on the ignition.  
Indicator lamp lights up continuously  
The red LED in the vehicle door flashes at short intervals and then lights up continuously.  
There is a fault in the locking system.  
1. Go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
Turn signals do not flash  
The turn signals do not flash as confirmation when the vehicle is locked.  
1. Check to make sure that all the doors, the boot lid and the bonnet are closed.  
Vehicle locks itself automatically  
The vehicle will lock itself again automatically after around 45 seconds if all the following conditions apply:  
The vehicle was unlocked using the vehicle key or Keyless Access.  
The boot lid was not opened.  
No door was opened.  
The ignition was not switched on.  
Manual locking and unlocking on vehicles with open door lock cylinder  
1. To unlock manually, insert the vehicle key into the lock cylinder and turn it anticlockwise.  
On right-hand drive vehicles, turn the vehicle key clockwise.  
Only the driver door is opened.  
The anti-theft alarm sounds.  
2. Switch on the ignition to turn off the anti-theft alarm.  
3. The other doors can now be opened using the central locking button.  
1. To lock manually, insert the vehicle key into the lock and turn it clockwise.  
On right-hand drive vehicles, turn the vehicle key anticlockwise.  
All doors are locked.  
The anti-theft alarm is activated.  
2. Check that all doors are locked.  
Response when locking the vehicle with a second vehicle key  
On vehicles with the keyless locking and starting system Keyless Access: the vehicle key inside the vehicle is disabled for starting the  
engine as soon as the vehicle is locked from outside with a second vehicle key. However, an emergency start is possible.  
1. To enable the vehicle key inside the vehicle for a normal engine start, press the  
button on the vehicle key inside the vehicle.  
Unlocking and locking the vehicle after airbags have been triggered  
The entire vehicle is unlocked if the airbags are activated during an accident. The doors can be opened without a key by forcefully  
pulling the door handles.  
Depending on the extent of the damage, the vehicle can be locked after an accident as follows:  
1. Switch off the ignition.  
2. Open the driver’s door and close it again.  
3. Lock the vehicle.  
It may not be possible to lock or unlock the vehicle using Keyless Access if the 12-volt vehicle battery or button cell in the  
vehicle key is weak or discharged. The vehicle can be unlocked or locked manually.  
If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding display will be shown on the instrument  
cluster display. This may occur if the vehicle key is disrupted by another radio signal or is covered by another item such as an  
aluminium suitcase.  
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm.  
The anti-theft alarm monitors the doors, bonnet and the boot lid.  
The anti-theft alarm is automatically activated when the vehicle is locked.  
If the vehicle is not opened electronically with a valid vehicle key, the anti-theft alarm is triggered and emits acoustic and visual  
warning signals for up to 5 minutes.  
When does the system trigger an alarm?  
When a door that was unlocked mechanically with the vehicle key is opened.  
When the bonnet is opened.  
When the boot lid is opened.  
If the ignition is switched on using an invalid key.  
If the 12-volt vehicle battery is disconnected.  
If a bicycle carrier that is connected to the anti-theft alarm system is removed.  
If a trailer that is connected to the anti-theft alarm system is removed.  
If there is movement inside a vehicle with interior monitoring (→ Interior monitoring system and anti-tow alarm).  
If vehicles with anti-tow alarm are lifted or towed (→ Interior monitoring system and anti-tow alarm).  
If vehicles with anti-tow alarm or interior monitoring are transported on a car ferry or by rail (→ Interior monitoring system and anti-  
tow alarm).  
If a device is connected to the diagnostic connection when the anti-theft alarm system is active.  
Switching off the alarm  
1. Unlock the vehicle using the unlocking button  
on the vehicle key.  
switch on the ignition using a valid vehicle key.  
2. On vehicles with Keyless Access locking and starting system: when the vehicle key is within range for unlocking, grip the door  
handle .  
The anti-theft alarm will not function correctly if the 12-volt vehicle battery is weak or discharged.  
If the connection to a trailer connected to the anti-theft alarm system is interrupted, the anti-theft alarm system may be  
triggered .  
In the roof console: sensors for the interior monitoring  
system (arrows).  
In some markets, the vehicle is equipped with interior monitoring and an anti-tow alarm, depending on the vehicle specification.  
If movements are detected in the vehicle interior when the vehicle is locked, the interior monitoring triggers an alarm.  
The anti-tow alarm will be triggered if the vehicle is lifted.  
Switching on the interior monitoring system and anti-tow alarm  
Close the stowage compartments in the roof console so that the sensors can function.  
1. Close the doors and boot lid.  
2. Press the locking button once.  
The interior monitoring system and anti-tow alarm are activated.  
Depending on the equipment, the function of interior monitoring may be impaired if a load guard is used.  
Temporarily switching off the interior monitoring system and anti-tow alarm  
With some equipment levels, the interior monitoring system and the tow-away protection can be switched off temporarily in the  
Vehicle settings menu in the Infotainment system.  
1. Switch on the ignition.  
2. Deactivate the interior monitoring and the anti-tow alarm in the Vehicle settings menu in the Infotainment system.  
3. Close all doors and the boot lid.  
4. Lock the vehicle using the vehicle key.  
The interior monitoring and anti-tow alarm are deactivated until the next time the vehicle is locked.  
If any people or animals are to remain in the vehicle interior for a short period.  
If the vehicle is to be loaded onto another vehicle.  
If the vehicle is being transported.  
If the vehicle is going to be towed with one axle off the ground.  
If the vehicle is to be parked in a two-storey garage.  
If the vehicle is to be parked in a car wash.  
Risk of false alarms for the interior monitoring system  
Interior monitoring can only work properly if the vehicle is completely closed. Observe the legal requirements. A false alarm can be  
triggered in the following situations:  
If one or more windows or the glass roof are fully or partially open.  
If lightweight items such as loose pieces of paper or items hung from the interior mirror are left in the vehicle.  
If the vibration alarm of a mobile telephone is switched on.  
Permanent deactivation of interior monitoring and the anti-tow alarm is not possible.  
If doors or the boot lid are still open when the vehicle is locked, only the anti-theft alarm without interior monitoring and anti-  
tow alarm is activated. Interior monitoring and the anti-tow alarm are not activated until all doors and the boot lid are closed.  
SAFELOCK is also deactivated when the interior monitoring system and anti-tow alarm are switched off, depending on  
equipment (→ SAFELOCK).  
On vehicles with Keyless Access, the boot lid is automatically unlocked upon opening .  
If single door or vehicle side unlocking is activated in the opening and closing settings in the Infotainment system, press the  
on the vehicle key twice to unlock the boot lid.  
button  
On vehicles with Keyless Access, operate the sensor on the inside of the driver or front passenger door handle twice, depending on  
setting.  
WARNING  
Incorrect and unsupervised unlocking, opening or closing of the boot lid can cause accidents and serious injuries.  
Open or close the boot lid only when there is no-one in the movement path of the boot lid.  
Always keep the boot lid closed while the vehicle is in motion.  
Close and lock the boot lid and all doors when the vehicle is not in use.  
Check that the closed boot lid is flush with the surrounding body parts.  
WARNING  
Temperatures inside a locked vehicle may be extremely hot or cold depending on the season. This can cause serious injuries and  
illness or fatalities, especially among small children.  
Ensure that no one remains in the vehicle.  
Never leave children playing unattended in or around the vehicle, especially when the boot lid is open. Children could climb into  
the luggage compartment and shut the boot lid, thereby trapping themselves inside.  
WARNING  
It may not always be apparent that the boot lid is unlocked when a loaded luggage carrier is attached to it. If unlocked, the boot lid  
may open suddenly while the vehicle is in motion. This can cause serious injuries.  
Check that the closed boot lid is flush with the surrounding body parts.  
WARNING  
If there is a large amount of snow or a heavy load on the boot lid, the boot lid may lower by itself and cause serious injuries due to the  
additional weight.  
Never open the boot lid if it is covered by a large amount of snow or a load is attached to it, e.g. a luggage carrier.  
Remove the snow or load before opening the boot lid.  
Support the boot lid if necessary or remove the load or snow before opening the boot lid.  
WARNING  
If the boot lid is not closed correctly, this can cause the rear window to shatter and lead to serious injuries.  
Never close the boot lid by pressing with your hand on the rear window.  
NOTICE  
Incorrect use of the opening mechanism can damage the component and make it impossible to close the boot lid.  
Never use the opening mechanism to hold or fix a load.  
NOTICE  
Incorrect use of the rear window wiper can damage the component and lead to the component being torn off.  
Never use the rear window wiper to hold or fix a load.  
NOTICE  
Incorrect use of the boot lid or rear spoiler can damage the component and lead to the component being torn off.  
Never use the boot lid or roof spoiler to hold or fix a load.  
In the boot lid: button for opening the boot lid.  
In the open boot lid: handle for closing the boot lid  
(illustration).  
Opening the boot lid  
1. To unlock the boot lid, press the  
or  
button on the vehicle key.  
2. Lift the boot lid with the button → Fig. 1.  
Closing the boot lid  
1. Pull the boot lid down carefully using the handle in the interior trim so that it engages in the lock → Fig. 2.  
If the boot lid is open or not correctly closed, this is indicated on the instrument cluster display.  
The boot lid is locked automatically when the vehicle is moving.  
WARNING  
Serious injuries can occur if the boot lid is closed incorrectly or without due care and attention.  
When opening the boot lid, make sure the boot lid is moved fully up.  
When closing the boot lid, make sure that no-one has their hands in the direct path of the boot lid as it moves.  
If the boot lid is not opened within a few minutes after unlocking, it automatically locks again.  
In the open boot lid: button for closing boot lid electrically.  
Electrically opening the boot lid  
1. To unlock the boot lid, briefly press and hold the  
button on the vehicle key.  
pull the button in the driver door upwards (→ Central locking button).  
The parking lock must be inserted.  
press the button on the boot lid.  
The boot lid will then open.  
Electrically closing the boot lid  
1. Press the button in the open boot lid → Fig. 1.  
with the ignition on, pull the  
button in the driver door upwards until the boot lid is closed.  
in vehicles with keyless locking and starting system Keyless Access: briefly press and hold the  
The vehicle key must be in the operating range of the boot lid.  
button on the vehicle key.  
close the boot lid by moving it manually until the boot lid closes by itself.  
The boot lid is closed.  
Interrupting the opening or closing procedure  
1. Press the  
button during the opening or closing procedure.  
press the button on the boot lid during the opening or closing procedure → Fig. 1.  
release the button in the driver door during the closing procedure.  
The boot lid can now be moved by hand. You will need to use more force than usual.  
Pressing the button again will move the boot lid back to its starting position.  
Acoustic signals  
If the boot lid is opened or closed from the vehicle interior or with the vehicle key, acoustic signals will sound.  
Changing and storing the opening angle  
The opening angle of the boot lid can be changed. This may be necessary if the boot lid cannot be opened fully.  
1. Stop the opening procedure at the desired open position.  
The boot lid must be at least half open.  
2. Press and hold the  
button in the boot lid until the hazard warning lights flash → Fig. 1.  
The changed opening angle will be stored.  
The hazard warning lights flash and an acoustic signal sounds to confirm that the changed opening angle has been stored.  
Resetting and storing the opening angle  
The opening angle will have to be reset and stored again in order to fully open the boot lid again.  
1. Press the open boot lid up by hand to the stop. You will need to use more force than usual.  
2. Press and hold the  
→ Fig. 1 button in the boot lid until the hazard warning lights flash.  
The opening angle will be reset.  
The hazard warning lights flash and an acoustic signal sounds to confirm that the opening angle has been reset.  
WARNING  
Serious injuries can occur if the boot lid is closed incorrectly or without due care and attention.  
When closing the boot lid, make sure that no-one has their hands in the direct path of the boot lid as it moves.  
NOTICE  
If the boot lid is opened or closed where there is insufficient clearance, this may result in damage.  
Check whether there is enough clearance before opening or closing the boot lid, for example in garages.  
Illustration of the boot lid with sensor-controlled opening  
(Easy Open).  
Depending on country, the boot lid can be unlocked and opened with a foot movement if there is a valid vehicle key within the  
operating range of the boot lid.  
1. Stand centrally behind the bumper.  
2. Move your foot and shin quickly towards the bumper → Fig. 1.  
3. Then quickly move your foot and shin away from the bumper again.  
Visual feedback is provided via the turn signals. The boot lid opens.  
Activating or deactivating Easy Open  
Easy Open can be activated and deactivated in the Infotainment system:  
1. Select the Vehicle menu.  
2. Select the Exterior submenu.  
3. Swipe sideways and activate or deactivate Easy Open.  
1. Swipe sideways and select the Central locking menu option.  
2. Scroll down the list and activate or deactivate Easy Open.  
If Easy Open is activated, Easy Close is also active, depending on the vehicle equipment (→ Boot lid, automatic (Easy Close)).  
The Easy Open function is available only when Keyless Access is activated .  
The Easy Open function can be triggered unintentionally in the following situations:  
If a fuel hose is routed around the lower rear area of the vehicle when refuelling.  
When sweeping below the rear bumper.  
By a strong water or steam jet.  
If maintenance and repair work is performed in the area of the rear bumper.  
By moving gates in the close range of the bumper.  
CAUTION  
If there is a valid vehicle key in the operating range of the boot lid, the Easy Open function may be activated unintentionally in some  
cases and the boot lid will then open. If the boot lid is opened by mistake it can cause damage to anyone in the path of the boot lid  
and material damage.  
After parking the vehicle, switch off the Easy Open function via the Infotainment system if you park close to obstacles, e.g. street  
lamps, posts or garage doors, or in an underground car park with a low ceiling height.  
Always make sure that there are no valid vehicle keys left unattended in the operating range of the boot lid.  
Always switch off the Easy Open function via the Infotainment system before carrying out any maintenance or repair work on the  
vehicle.  
Always switch off the Easy Open function via the Infotainment system before washing the vehicle.  
Always switch off the Easy Open function via the Infotainment system before fitting a bicycle carrier or attaching a trailer  
(→ Trailer towing).  
Illustration of the boot lid with sensor-controlled closing  
(Easy Close).  
The Easy Close function is country-dependent and can be activated only if there is a valid vehicle key in the operating range of the boot  
lid.  
1. Stand centrally behind the bumper.  
2. Move your foot and shin quickly towards the bumper → Fig. 1.  
3. Then quickly move your foot and shin away from the bumper again.  
Easy Close is activated for around 20 seconds. An acoustic signal confirms activation.  
The boot lid will be closed as soon as all valid vehicle keys have been removed from the operating range of the boot lid.  
The boot lid will lock again automatically, provided that the vehicle had been locked beforehand and as long as there is no valid vehicle  
key inside the vehicle.  
Easy Close allows a maximum of one vehicle key to be locked into the boot.  
The closing operation will be interrupted as soon as a vehicle key comes within the operating range again. The boot lid will then open  
again.  
Activating or deactivating Easy Close  
The Easy Close function can be activated and deactivated together with the Easy Open function in the Vehicle menu in the  
Infotainment system (→ Boot lid, automatic (Easy Open)).  
The Easy Close function is available only when Keyless Access is activated .  
The Easy Close function can be triggered unintentionally in the following situations:  
If a fuel hose is routed around the lower rear area of the vehicle when refuelling.  
When sweeping below the rear bumper.  
By a strong water or steam jet.  
If maintenance and repair work is performed in the area of the rear bumper.  
By moving gates in the close range of the bumper.  
CAUTION  
If there is a valid vehicle key in the operating range of the boot lid, the Easy Close function may be activated unintentionally in some  
cases and the boot lid will then close. If the boot lid is closed by mistake, this can cause injuries to persons in the path of the boot lid  
and material damage.  
After parking the vehicle, switch off the Easy Close function via the Infotainment system if you park close to obstacles, e.g. street  
lamps, posts or garage doors, or in an underground car park with a low ceiling height.  
Always make sure that there are no valid vehicle keys left unattended in the operating range of the boot lid.  
Always make sure that no one is in the movement path of the boot lid.  
Do not hold on in the movement path of the boot lid.  
Always switch off the Easy Close function via the Infotainment system before carrying out any maintenance or repair work on the  
vehicle.  
Always switch off the Easy Close function via the Infotainment system before washing the vehicle.  
Always switch off the Easy Close function via the Infotainment system before fitting a bicycle carrier or attaching a trailer  
(→ Trailer towing).  
The closing operation will be automatically interrupted if another boot lid function is activated during closing or if objects are  
detected in the area of the boot lid.  
The boot lid locks automatically after closing if the vehicle is locked and the Easy Close function is started.  
Automatic boot lid cannot be opened or closed  
1. Check whether the boot lid is blocked by an obstacle.  
The boot lid can be moved by hand. You will need to use more force than usual.  
The drive switches off automatically in order to prevent overheating if the boot lid is opened or closed too frequently within a short  
space of time. The boot lid can be opened and closed by hand with increased force until the drive has cooled down.  
The boot lid must be closed by hand if the 12-volt vehicle battery is disconnected or the fuse is faulty.  
Boot lid cannot be opened automatically (trailer towing)  
When towing a trailer, the boot lid cannot be opened or closed automatically.  
1. Open or close the boot lid by hand.  
Manual boot lid is stiff  
At outside temperatures around freezing point, the opening mechanism cannot always lift the partially opened boot lid automatically.  
1. Guide the boot lid further upwards by hand.  
Easy Open sensor-controlled luggage compartment opener is not working  
Easy Open works only when the ignition is switched off.  
The sensors in the rear bumper are covered, dirty, displaced or damaged.  
The towing bracket is swivelled out.  
A towing bracket has been retrofitted to the vehicle.  
In order to prevent incorrect triggering, Easy Open may be deactivated in conditions with heavy precipitation.  
Easy Close automatic closing is not working  
Switch off the ignition and close the driver door.  
The boot lid must be at least half open.  
Unhitch the trailer .  
There is more than one vehicle key in the luggage compartment.  
Press the Easy Close button again.  
In the driver door: window regulator switches.  
1
2
Open windows: press the button.  
Close windows: pull the button.  
Deactivate the electric window buttons in the rear doors: press button.  
The button is located only in the driver door.  
The windows can still be operated using the buttons several minutes after the ignition has been switched off, provided that the driver  
door and front passenger door are not opened.  
One-touch opening and closing  
One-touch opening and closing makes it possible to fully open and close the windows. The individual buttons do not have to be held  
down to do this.  
To start one-touch closing, pull the button for the appropriate window up briefly into the second position.  
To start one-touch opening, press the button for the appropriate window down briefly into the second position.  
To stop the one-touch function, press or pull the button for the appropriate window again.  
Convenience opening and closing  
The windows can be opened and closed from outside the vehicle using the vehicle key when the ignition is switched off.  
Depending on country, it may be possible to only open the windows from outside with the vehicle key.  
1. Press and hold the locking or unlocking button on the vehicle key.  
operate the electric window switch in the driver door for a few seconds.  
in vehicles with the keyless locking and starting system Keyless Access: place your finger on the locking sensor in the door  
handle for a few seconds until the windows are closed (→ Keyless Access). The vehicle key must also be within the operating  
range.  
All turn signals will flash once as confirmation that all the windows have been closed.  
If the vehicle is equipped with a glass roof, this must also be closed.  
2. To interrupt this function, let go of the locking or unlocking button.  
release the electric window button.  
to interrupt the function, take your finger off the sensor.  
Settings for convenience opening can be adjusted in the Vehicle settings menu in the Infotainment system.  
WARNING  
Careless or unsupervised use of the electric windows can cause serious injuries.  
Open or close electric windows only when there is no-one in the operating path of the windows.  
Always take all vehicle keys with you every time you leave the vehicle.  
Please note that the windows can still be opened or closed using the buttons in the doors for a short time after the ignition has  
been switched off.  
When transporting children on the rear bench seat, the rear electric windows should always be deactivated so that they cannot be  
opened or closed.  
WARNING  
When the vehicle is locked, the windows can no longer be opened and this makes it impossible to exit the vehicle interior. In an  
emergency situation, this can result in serious or fatal injuries.  
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked.  
NOTICE  
If it starts to rain or snow when the windows are open, this can soak the interior equipment of the vehicle and restrict the functions  
of the controls or damage them.  
Close all windows if it starts to rain or snow.  
One-touch opening and closing and the roll-back function will not work if there is a fault in the electric windows. Go to a  
suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
Convenience opening and closing works only when one-touch opening and closing is activated for all electric windows.  
Some settings can be saved in the personalisation user accounts and thus change automatically when a user account is  
changed.  
The roll-back function for the electric windows can reduce the risk of injuries when the windows are closing.  
If the window is not able to close because it is stiff or because of an obstruction, the window will immediately open again →  
.
1. Check to see why the window has not closed.  
2. Try to close the window again.  
If the window closing process is interrupted again, the roll-back function will be disabled for a few seconds.  
If the window still cannot be closed, the window stops where it is. The window will close without roll-back function if the window  
regulator switch is pulled again within a few seconds →  
.
Closing windows without roll-back function  
1. Attempt to close the window again within a few seconds by holding the window regulator switch. The roll-back function is  
deactivated in the process.  
If the closing procedure takes longer than several seconds, the roll-back function will be reactivated. If it is still stiff or  
obstructed, the window will stop and open again automatically.  
2. Go to a suitably qualified workshop if the window still cannot be closed. Volkswagen recommends using an authorised  
Volkswagen repairer.  
WARNING  
Closing the electric windows without the roll-back function can lead to severe injuries.  
Always take care when closing the windows.  
Close windows only when there is no-one in the operating path.  
Please note that the roll-back function does not prevent fingers and parts of the body being trapped against the window frame.  
The roll-back function also takes place with convenience closing.  
One-touch opening and closing does not work  
One-touch opening and closing is deactivated if the 12-volt vehicle battery has been disconnected or discharged while the windows  
were not fully closed. The function will have to be reset.  
1. Switch on the ignition.  
2. Close all windows and doors.  
3. Pull up the button for the window and hold it in this position for a few seconds.  
4. Let go of the button, then pull it up again and hold it in this position.  
One-touch opening and closing is now ready for operation.  
The one-touch function can be restored for individual windows or for several windows at the same time.  
Touch panels react differently than expected  
Moisture, dirt and grease can impede the functioning of the touch panels.  
1. Always keep touch panels clean and dry.