1. Remove the key and lock the vehicle.
The vehicle will lock itself automatically after 45 seconds even if the vehicle key is still in the vehicle.
Automatic deactivation of the sensors
The sensors will be deactivated in the following circumstances:
—The vehicle is not unlocked or locked for an extended period.
—A sensor has been triggered an excessive number of times.
Activating sensors again:
1. Unlock the vehicle with the
button on the vehicle key.
No valid vehicle key recognised
The indicator lamp lights up yellow. A text message is additionally shown on the instrument cluster display.
The vehicle key is no longer in the vehicle.
1. Do not switch off the engine.
2. Bring the vehicle key back into the vehicle.
depending on the equipment, remove the vehicle key from the immediate vicinity of the wireless charging function. Then
place the vehicle key in the stowage area of the centre console.
If the problem persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.
Automatic unlocking or locking does not work
The vehicle does not unlock when approached.
—The function must be set in the Infotainment system.
The vehicle does not lock upon moving away.
—The function is not selected in the Infotainment system.
—There is still a vehicle key in the vehicle.
—The doors, windows or boot lid are not fully closed
If at least one window is open and the sensors in a door handle are continuously activated, all windows will close.
If the message Keyless system faulty appears on the instrument cluster display, malfunctions may occur in the Keyless Access
system. Go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.
The central locking system enables you to centrally lock and unlock all the doors, the boot lid and the tank flap of the vehicle.
The vehicle can be locked if the ignition has been switched off or the driver has switched off the engine before leaving the vehicle.
The doors can be locked manually and, in some cases, also unlocked manually, if the vehicle key or central locking fails, for example.
Display with open doors
A symbol in the instrument cluster display indicates if one or more doors are not closed properly.
Do not drive on!
1. Park the vehicle safely if necessary.
2. Open the door in question and then close it again.