Vehicle cannot be locked or unlocked
The vehicle key is subject to interference caused by obstacles, adverse weather conditions or other transmitters operating in the same
frequency range in the vicinity of the vehicle, e.g. mobile telephones, or due to a weak or flat button cell.
1. Close the driver door.
synchronise the vehicle key (→ Vehicle key).
change the button cell in the vehicle key (→ Vehicle key).
The central locking system switches off temporarily to protect itself from overloading.
1. Wait for about 10 seconds.
2. Try to activate the central locking system again.
Indicator lamp does not flash
If the indicator lamp in the vehicle key does not flash when a button is pressed, the button cell in the vehicle key must be replaced.
Vehicle does not flash when locked
—All doors, the bonnet and the boot lid must be fully closed. The turn signals flash only if the vehicle is fully closed.
—Check whether the vehicle key is close enough to the vehicle.
—Check the charge level of the key battery.
The indicator lamp in the vehicle key must light up each time the buttons are pressed.
The central locking button lights up white.
—The vehicle is unlocked.
—Close all doors and operate the central locking button in the door.
—The central locking button lights up yellow when all doors have been locked from inside.
—If the central locking button still lights up white, the doors are not locked and there is a fault. Go to a qualified workshop.
Volkswagen recommends using an authorised Volkswagen repairer.
Vehicle cannot be unlocked due to a flat key battery
1. Remove the manual key from the vehicle key (→ Vehicle key).
2. Insert the manual key in the door lock cylinder and turn anticlockwise.
On right-hand-drive vehicles, turn the manual key clockwise.
3. The driver door is unlocked mechanically.
4. Open the driver door.
5. Switch on the ignition. The alarm is ended.
6. To unlock the other doors, operate the central locking button in the door.
Depending on equipment, an alarm is triggered when the door is opened.
Vehicle cannot be unlocked due to a flat vehicle battery
1. Remove the manual key from the vehicle key (→ Vehicle key).
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