Get Driver assistance systems Guide for Volkswagen Tiguan 4 Door Third Generation (2024-2025)

Driver assistance systems

Sensor system information

Introduction

Depending on the vehicle equipment,

the vehicle has driver assistance

systems that increase driving

convenience. These driver assistance

systems use some sensors and

cameras (hereafter referred to as the

“sensor system”) that are only partially

visible to you.

The sensors and cameras visually detect the vehicle's surroundings ultrasonically or by using radar waves.

Installed sensor systems

Depending on the vehicle equipment, the following sensor systems may be installed:

Radar sensor in the front of the vehicle.

Radar sensors in the rear of the vehicle.

Camera behind the windshield.

Ultrasonic sensors in the front of the vehicle.

Ultrasonic sensors in the rear of the vehicle.

You can find information on the relevant installation location in the vehicle overviews ⇒ Vehicle overviews.

WARNING

The driver assistance systems are not a replacement for the driver's attention and work only within their system

limitations. The driver assistance systems cannot detect all driving situations and may not provide warnings or react, or

may provide warnings or react with a delay, or may provide warnings or react in a way that is not desired. If you are

careless, there is a risk of accidents, serious injuries and death.

Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the

vehicle.

Be aware of the limits of the sensor system and the system limitations of the individual systems.

Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and trafﬁc

conditions.

Be prepared to override or interrupt automatic interventions at all times.

Pay attention to indicators in the instrument cluster display and respond to the displays accordingly when the trafﬁc

situation allows.

Do not use driver assistance systems if you suspect a problem or damage.

Limits of the sensor system

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Limits of the radar sensor

Driver assistance systems that use radar sensors may not respond, may offer a delayed response or may respond in an

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unexpected way in the following situations:

When driving in poor weather conditions, such as heavy rain, snow or heavy spray.

When driving through construction zones, tunnels or toll stations.

When driving on winding roads, for example, mountain roads

In front of bumps or dips in the road

When driving off-road

When driving in parking ramps

When driving on roads with embedded metal objects, such as railroad tracks

When driving on gravel roads

In complex driving situations, such as trafﬁc islands.

Following a violent impact affecting components within the range of the radar sensors, e.g. following a rear-end collision.

If the radar sensors are obscured, dirty, misaligned or damaged.

Limits of the camera behind the windshield

Driver assistance systems that use the camera behind the windshield may not respond, may offer a delayed response or may

respond in an unexpected way in the following situations:

In front of bumps or dips in the road

When driving in construction zones

When driving off-road

When driving in poor weather conditions, such as heavy rain, snow, fog or heavy spray and poor road conditions.

In low-lying sun, darkness or if there is glare from oncoming vehicles.

If the camera is not available due to long exposure to direct sunlight or high ambient temperatures.

If the camera ﬁeld of view is covered, dirty or damaged.

If the camera is misaligned.

Delayed reaction

If the sensor system is exposed to environmental conditions that limit its function, the driver assistance systems may only be

able to detect this with a delay. Therefore, the display that indicates that functions are impaired may be delayed when you ﬁrs

start driving or while driving.

Limits in certain driving situations

Fig. 134 Driving around curves.

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The sensor system always measures straight ahead. Therefore, on tight curves, vehicles may be detected by mistake or

vehicles driving ahead may not be detected.

Fig. 135 Narrow vehicle.

Vehicles that are driving close to your vehicle but outside the sensor range, such as motorcycles, cannot be detected.

Fig. 136 Changing lanes.

Vehicles that change to your lane close in front of your vehicle cannot be detected. This also applies to vehicles with

attachments exceeding the vehicle dimensions.

Speciﬁc system limitations

In addition to the limits of the sensor system, every driver assistance system has additional system limitations linked to their

function. Please also note these:

Adaptive Cruise Control (ACC) ⇒ ACC system limitations.

Autonomous Emergency Braking (Front Assist) ⇒ Front Assist system limitations.

Lane Assist ⇒ Lane Assist system limitations .

Comfort drive Travel Assist ⇒

Introduction.

Emergency Assist ⇒ Introduction.

Lane Change System (Side Assist) ⇒ Side Assist system limitations .

Cruise control system

Introduction

The cruise control system helps to

maintain a set speed.

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Speed range

The cruise control system is available at speeds above approximately 20 km/h (approximately 15 mph) when driving forward.

Driving with the Cruise Control System

You can override the stored speed at any time, for example, to pass another vehicle. The regulation function is paused while

the vehicle accelerates and then resumes the stored speed.

Displays

If the cruise control system is switched on, the instrument cluster display indicates the saved speed and the status of the

cruise control system.

The following indicator lights may turn on depending on the driving situation and the instrument cluster version:

Cruise control system is switched on.

Cruise control system is switched on, speed regulation active.

Cruise contro

system is switched on, speed regulation active.

If the cruise control system is not regulating the speed, the indicator lights are small or grey.

If no speed is stored, the instrument cluster display shows

instead of the speed.

Driving downhill

The vehicle cannot maintain the saved speed in all driving situations. Always be ready to apply the brakes.

1. Downshift before traveling downhill for extended periods.

This will enable you to utilize the engine braking effect and reduce the load on the brakes.

WARNING

If it is not possible to drive safely with enough distance and a constant speed, using the cruise control system may cause

accidents and serious or fatal injuries.

Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and trafﬁc

conditions. The driver is always responsible for the speed.

Never use the cruise control system when visibility is poor, when there is not enough distance, or when roads are

steep, winding, ﬂooded, or slippery, for example from snow, ice, moisture, or gravel.

Never use the cruise control system when driving off-road or on unpaved roads.

Operating the cruise control system

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

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Fig. 137 Left side of the multi-function steering wheel (variant 1).

Fig. 138 Left side of the multi-function steering wheel (variant 2).

Switching on

1. Press the

button.

No speed is saved. At this stage, the limiter will not yet start regulating your speed.

Starting the regulation function

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1. Press the

button while driving.

The cruise control system saves and controls the current speed.

Setting the speed

You can adjust the saved speed as follows:

+ 1 km/h (1 mph):

Press the

button.

Steering wheel version 2: Alternatively, swipe the button from the bottom to the top.

- 1 km/h (1 mph):

Press the

button.

Steering wheel version 2: Alternatively, swipe the button from the top to the bottom.

To change the stored speed continuously, press and hold the respective button.

The vehicle adjusts to the current speed by accelerating or decelerating. The vehicle does not brake actively.

Canceling the regulation function

1. Press the

or

button brieﬂy.

Or: Press the brake pedal.

The vehicle speed remains stored in the system.

Resuming the regulation function

1. Press the

button.

The cruise control system resumes and maintains the saved speed.

WARNING

There is the risk of an accident if you inadvertently resume at the saved speed or if the saved speed is too fast for the

current road, trafﬁc, or weather conditions. This may result in serious injury or even death.

Check whether the saved speed is suitable for the current road, trafﬁc, or weather conditions before you resume

the cruise control system.

Switch off the cruise control system if you do not require it.

Switching off

1. Press and hold the

button.

The cruise control system is switched off and the saved speed is deleted.

Troubleshooting

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Cruise control system malfunction

Malfunction. The yellow indicator light turns on.

1. Switch off the cruise control system and seek assistance from an authorized Volkswagen dealer or authorized

Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized

Volkswagen Service Facility.

Cruise control system malfunction

Malfunction. The white indicator light comes on. In addition, the yellow central warning light

lights up.

1. Switch off the cruise control system and seek assistance from an authorized Volkswagen dealer or authorized

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Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized

Volkswagen Service Facility.

The regulation function is canceled automatically

The vehicle has exceeded the stored speed for an extended period.

No gear is engaged for driving forward.

Brake assistance systems, for example ASR or ESC, are active.

The vehicle has been braked by Autonomous Emergency Braking (Front Assist).

If the problem persists, switch off the cruise control system and seek assistance from an authorized Volkswagen dealer

or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or

authorized Volkswagen Service Facility.

Adaptive Cruise Control (ACC)

Introduction

Adaptive Cruise Control (ACC)

maintains your selected speed. When

the vehicle approaches a vehicle

driving ahead, the ACC adjusts the

speed automatically and maintains

your set distance to the vehicle driving

ahead.

Does this vehicle have ACC?

The vehicle has ACC if you can adjust ACC settings in the Assistance systems menu in the Infotainment system.

Speed range

You can set a speed of between 30 km/h (20 mph) and 210 km/h (130 mph). The maximum speed that you can set may be

lower, depending on the vehicle equipment and country.

Driving with ACC

You can override the ACC system at any time. The regulation function is canceled when you apply the brakes. When you

accelerate, the regulation function is paused while accelerating and then resumed with the speed set.

If a trailer is hitched, ACC is less dynamic.

Driver intervention request

If automatic deceleration by the ACC is not sufficient or the system limits are reached, the ACC will prompt you – with a

message in the instrument cluster – to also apply the brakes. The red warning light will also turn on and a warning tone will

sound. Take over steering and be ready to brake.

WARNING

ACC is not a replacement for the driver's attention and works only within the system limitations. ACC cannot detect all

driving situations and may not react, or may react with a delay, or may react in a way that is not desired. If you are

careless, there is a risk of accidents, serious injuries and death.

Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the

vehicle.

Observe the system limitations ⇒ ACC system limitations.

Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and trafﬁc

conditions.

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Take over steering immediately if a driver intervention prompt appears in the instrument cluster display or the

deceleration by ACC is not sufﬁcient.

Apply the brakes if the vehicle continues to roll unintentionally, e.g. after a driver intervention prompt.

Special driving situations

Please read the introductory information and heed the Warnings and Notice ⇒

The functions described below depend on the vehicle equipment and are not available in all countries.

Introduction.

Stop-and-go traﬃc

ACC can brake vehicles with automatic transmissions to a stop and hold them stationary. ACC remains active, and the

instrument cluster display shows ACC is ready for a few seconds. In this time, the vehicle will automatically move again once

the vehicle driving ahead starts and if no obstacle has been detected.

Extend drive-readiness or reactivate:

1. Press the

Driving off when drive-readiness has ended and the vehicle driving ahead has already started moving:

1. Press the button.

button.

Or: Brieﬂy press the accelerator pedal.

The ACC does not stay active in the following scenarios:

The stationary phase lasts several minutes.

A vehicle door is opened.

The ignition is switched off.

WARNING

If ACC is ready appears in the instrument cluster display and the vehicle driving ahead starts to move, your vehicle will

start driving automatically. The vehicle may not be able to detect obstacles in the vehicle's path when this happens. This

may cause accidents and serious injuries.

Check the vehicle's path every time before you start driving and brake the vehicle if necessary.

ACC system limitations

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Limits of the sensor system

ACC detects driving situations using the radar and ultrasonic sensors in the front of the vehicle. The radar sensor has a range

of up to approx. 120 m (approx. 400 ft).

WARNING

If you use the ACC in driving situations that are outside of the system limitations, accidents and serious injuries may result

and legal regulations may be violated.

Be aware of the limits of the sensor system ⇒ Limits of the sensor system and stop the regulation function in the

speciﬁed situations.

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Unrecognizable objects

ACC only detects vehicles that are moving in the same direction. The following will not be detected:

Pedestrians

Animals

Stationary vehicles

Vehicles crossing the street or oncoming vehicles

Other stationary obstacles

Fig. 139 Turning and stationary vehicles.

If, for example, a vehicle detected by the ACC turns or changes lanes and there is a stationary vehicle in front of this vehicle,

the ACC will not react to the stationary vehicle ﬁg. 139.

Switching ACC on and off

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Fig. 140 Left side of the multi-function steering wheel (variant 1).

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Fig. 141 Left side of the multi-function steering wheel (variant 2).

Switching on

1. Press the

button.

ACC is not yet functioning.

Starting the regulation function

1. Press the

button while driving forward.

ACC saves the current speed and maintains the set distance. If the current speed is outside the speciﬁed speed range,

the ACC adjusts the minimum speed when driving too slowly or the maximum speed when driving too quickly.

In addition, the anti-slip regulation (ASR) is activated and ESC Sport is deactivated.

The following indicator lights may turn on depending on the driving situation and the instrument cluster version:

ACC is regulating.

ACC is regulating – no vehicle ahead detected.

ACC is regulating – no vehicle ahead

detected. ACC is regulating – vehicle ahead detected.

ACC is regulating – vehicle ahead detected.

If the ACC is not functioning, the gray indicator lights will light up or no indicator lights will light up at all.

Canceling the regulation function

1. Press the

button brieﬂy.

Or: Press the brake pedal.

The relevant indicator light for the driving situation comes on and the speed and distance are saved.

If the anti-slip regulation (ASR) is deactivated, then the Adaptive Cruise Control is automatically stopped.

Resuming the regulation function

1. Press the

button.

ACC assumes the last set speed and the last set distance. The instrument cluster display shows the set speed, and

indicator lights turn on corresponding to the driving situation.

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Switching off

1. Press and hold the

button.

The set speed is deleted.

Adjusting the ACC settings

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Setting the distance

Fig. 142 In the instrument cluster display: set distance during control (general example).

You can set the distance at ﬁve levels from very short to very long:

1. Press the

2. Press the

button.

or button.

Steering wheel version 2: Alternatively, swipe vertically over the button area from

Or: Press the button repeatedly until the preferred distance is set.

to

or

.

The instrument cluster display shows the selected level ﬁg. 142

. Heed the country-speciﬁc regulations for minimum

distance.

In the Assistance systems menu of the Infotainment system, you can choose whether you want the regulation to start at the

distance that was set at the end of the journey or start at a preselected distance.

If ACC is not regulating, the set distance and the vehicle will not be highlighted on the instrument cluster display.

Setting the speed

You can adjust the stored speed within the speciﬁed speed range using the buttons on the multi-function steering wheel as

follows:

+ 1 km/h (1 mph):

Press the

button.

Steering wheel version 2: Alternatively, swipe the button from the bottom to the top.

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Press the button.

- 1 km/h (1 mph):

Steering wheel version 2: Alternatively, swipe the button from the top to the bottom.

+ 10 km/h (5 mph):

Press and hold the

button. Pressing for the first time changes to the next-largest tens digit (km/h) or

fives digit (mph).

- 10 km/h (5 mph):

Press and hold the

button. Pressing for the first time changes to the next-smallest tens digit (km/h) or

fives digit (mph).

WARNING

ACC cannot detect all driving situations correctly. If the vehicle is less than the minimum distance from the vehicle ahead

and the difference in speed between the vehicle ahead and your own vehicle is so great that the speed deceleration from

the ACC is not sufﬁcient, there is a risk of a rear end collision. This may result in serious injury or even death.

Always be ready to apply the brakes yourself.

To override the speed and distance control, press the accelerator pedal. In this case, ACC will not brake

automatically.

Heed the country-speciﬁc regulations regarding minimum distance.

Always set a longer distance when there is rain, snow, or poor visibility.

Adjusting the regulation function system settings

You can inﬂuence how dynamically ACC takes control:

Vehicles with Driving Mode Selection:

Select the desired driving mode.

Vehicles without Driving Mode Selection:

Select the desired driving mode in the Assistance systems menu in the Infotainment system.

Deactivating distance control

1. Press the

button.

2. Select Control system in the instrument cluster display.

Distance control is deactivated. The vehicle only maintains the set speed.

Troubleshooting

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

ACC is not available

The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.

The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.

The visibility of the radar sensor is limited due to weather conditions, such as snow, or from soap residue or coatings.

Clean the radar sensor ⇒ Vehicle care.

Radar sensor visibility is limited by attachments, decorative frames on license plate holders, or stickers. Clear the area

around the radar sensor ⇒ Sensors and Cameras.

The radar sensor is misaligned or damaged, for example as a result of damage to the front of the vehicle. Check if there

is noticeable damage ⇒ Sensors and Cameras.

Malfunction or fault. Stop the engine and restart.

262

Painting work was carried out on or structural modiﬁcations were made to the front of the vehicle ⇒ Repairs and

technical modiﬁcations.

The original Volkswagen emblem is not used. Volkswagen recommends the use of Volkswagen original parts or

Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer or authorized

Volkswagen Service Facility.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

ACC is not functioning as expected

The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.

The ultrasonic sensors are dirty, obscured or damaged. Clean the ultrasonic sensors ⇒ Vehicle care.

Clear the area around the ultrasonic sensors and check if there is noticeable damage ⇒ Sensors and Cameras.

The system limitations are not adhered to ⇒ ACC system limitations.

The brakes are overheating, and the regulation function has been automatically canceled. Let the brakes cool down and

check the function again.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Additional information may be displayed in the vehicle status, depending on the malfunction ⇒ Vehicle settings menu.

The Adaptive Cruise Control cannot start

Make sure the following requirements are met:

Vehicles with an automatic transmission: A gear is engaged for driving forward.

The brake lights on the vehicle are functioning.

The brake lights on the electronically connected trailer are functioning.

ESC is not regulating.

The brake pedal is not being pressed.

Unusual noises during automatic braking

This is normal and not a cause for concern.

Autonomous Emergency Braking (Front Assist)

Introduction

Front Assist can recognize impending

forward collisions and warn the driver.

In addition, the system can provide

support when braking and initiate an

automatic braking maneuver.

The Front Assist system can help to avoid accidents but cannot replace the driver's attention.

Front Assist works solely within the system limitations. Warning times vary depending on the Trafﬁc Situation and the driving

behavior.

Range of functions

Front Assist includes the following additional functions, depending on the vehicle equipment and the country:

Pedestrian Monitoring.

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The functions named are automatically active if Front Assist is switched on.

Recognizable objects

Autonomous Emergency Braking (Front Assist) can recognize the following objects, depending on the vehicle equipment and

the country:

Vehicles.

Bikes.

Pedestrians.

Driving with Front Assist

You can cancel automatic braking interventions by moving the steering wheel or pressing the accelerator pedal.

Automatic braking

Front Assist can brake the vehicle to a stop. The vehicle will not be held at a stop after that. Press the brake pedal.

The brake pedal feels more ﬁrm during an automatic braking maneuver.

WARNING

Front Assist is not a replacement for the driver's attention and works only within the system limitations. Front Assist cannot

detect all driving situations and may not react, may react with a delay, or may react in a way that is not desired. If you are

careless, there is a risk of accidents, serious injuries and death.

Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the

vehicle.

Observe the system limitations ⇒ Front Assist system limitations.

Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and trafﬁc

conditions.

Consider interrupting automatic Autonomous Emergency Braking (Front Assist) interventions if necessary.

When Front Assist warns you, brake the vehicle immediately or maneuver around the obstacle, depending on the

driving situation.

If you are unsure which functions are included with your vehicle depending on the vehicle equipment and country,

consult suitably qualiﬁed professionals before starting your journey. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Warning levels and braking support

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Speed ranges

Autonomous Emergency Braking (Front Assist) provides maximum support within these speed ranges:

Response to vehicles: Approx. 5 km/h (approx. 3 mph) to approx. 250 km/h (approx. 155 mph).

Response to bikes: Approx. 5 km/h (approx. 3 mph) to approx. 250 km/h (approx. 155 mph).

Response to pedestrians: Approx. 5 km/h (approx. 3 mph) to approx. 65 km/h (approx. 40 mph).

The support system can involve an advance warning, an immediate warning, automatic braking or braking support. A distance

warning may also be displayed.

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Inﬂuencing factors

Whether and in which speed range Autonomous Emergency Braking (Front Assist) reacts to the named objects is dependent

on the following factors:

Type of object.

Movement direction of the object.

Speed of the object.

Speed of the vehicle.

The work area can therefore be limited if the vehicle approaches an object very quickly and thus has little time to react.

Furthermore, not all warning levels are passed through in all situations. Depending on the speed, there may not be, for

example, an advance warning or immediate warning, but rather an automatic braking maneuver that occurs straight away, so

as to best protect the detected object.

Distance warning

Front Assist detects if there is a safety hazard from following the vehicle ahead too closely.

The indicator light turns on. Increase the distance.

Advance warning

Front Assist detects a possible collision and prepares the vehicle for possible emergency braking.

A warning tone sounds and the warning light turns on. Apply the brakes or maneuver to avoid the collision.

Immediate warning

If you do not respond to the advance warning, the brakes may be applied brieﬂy to indicate the increasing risk of a collision.

Apply the brakes or maneuver to avoid the collision.

Automatic braking

Autonomous Emergency Braking (Front Assist) can brake the vehicle automatically in several stages of increasing braking

force. Reducing the vehicle speed may help to reduce the damage resulting from a collision.

Braking support

If the system detects that you are not braking enough before an impending collision, Front Assist can increase the braking

force and thus help to reduce the risk of a collision. The braking support is only active as long as you are ﬁrmly pressing the

brake pedal.

Front Assist system limitations

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Limits of the sensor system

Front Assist detects driving situations using a radar sensor in the front of the vehicle. The radar sensor has a range of up to

approx. 120 m (approx. 400 ft).

Observe the limits of the radar sensor ⇒ Limits of the sensor system . Always be attentive and intervene yourself if

necessary!

After starting the vehicle

Autonomous Emergency Braking is not available or availability is limited directly after starting the vehicle or after

restarting the system. During this time, the white indicator light in the instrument cluster display comes on.

Unrecognizable objects

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Autonomous Emergency Braking (Front Assist) may not react or may react with a delay to the following objects:

If there are oncoming vehicles or vehicles crossing the street

Stationary or oncoming pedestrians; generally no reaction to people without Pedestrian Monitoring.

Stationary cyclists, oncoming cyclists or cyclists crossing the street.

Pedestrians and cyclists who are not detected as such, for example because they are fully or partially hidden.

Functional limitations

In addition to the situations speciﬁed in the sensor system limitations, Front Assist may not react, may react with a delay, or

may react in a way that is not desired in the following situations, among others:

When driving in reverse

If ESC is regulating.

If the Offroad driving mode is switched on (depending on the vehicle equipment).

When ESC Sport (depending on the vehicle equipment) is switched on ⇒ Switching the braking support system on and

off.

If multiple brake lights on the vehicle are malfunctioning.

If multiple brake lights are malfunctioning on a trailer that is connected to the vehicle electrical system

If the vehicle is accelerating very quickly or the accelerator pedal is pressed all the way down

In unclear trafﬁc situations, for example if vehicles driving ahead are braking quickly or are turning

If Front Assist is malfunctioning

Switching off Front Assist

Depending on the system, Front Assist may not be suitable in the following situations and must be switched off if they occur

⇒

:

If the vehicle is not being driven on public roads, for example during off-road driving or on a racetrack.

If the vehicle is being towed or transported

If add-ons such as auxiliary headlights cover the radar sensor.

If the radar sensor is malfunctioning

Following a violent impact affecting components within the range of the radar sensor, e.g. following a rear-end collision.

If there are multiple unwanted activations

WARNING

Using Front Assist in these situations may result in accidents and serious or fatal injuries.

Switch off Front Assist in the speciﬁed situations.

Using Front Assist

Please read the introductory information and heed the Warnings and Notice ⇒

When you switch on the ignition, Front Assist and the advance warning (depending on the country) are automatically switched

Introduction.

on.

However, Front Assist is not available or its availability is restricted while the white indicator light is turned on.

Volkswagen recommends always leaving Front Assist, distance warning, and advance warning switched on. For exceptions to

this, see ⇒ Front Assist system limitations.

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Switching on and off

You can switch Autonomous Emergency Braking on and off manually and view the switched on condition.

In the instrument cluster display:

1. Press the

button.

2. Switch Autonomous Emergency Braking on or off.

Depending on the vehicle equipment, the

and high beam lever.

button is located either on the multi-function steering wheel or the turn signa

In the Infotainment system:

1. Open the Assistance systems menu.

2. Switch Autonomous Emergency Braking on or off in the corresponding submenu.

If you switch off Front Assist, the advance warning and distance warning will also be switched off. The yellow indicator

light turns on in the instrument cluster display.

Adjusting the distance and advance warning setting

If Front Assist is switched on, you can set the following settings in the assistance systems menu of the Infotainment system

depending on the equipment and country:

Switch on and off distance warning.

Switch on and off advance warning.

Set the warning period for the advance warning.

Troubleshooting

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Autonomous Emergency Braking starts

The white indicator light comes on.

Autonomous Emergency Braking (Front Assist) is temporarily not available or has limited availability. After driving straight

for a short distance, Autonomous Emergency Braking is available again and the indicator light goes out. If the vehicle

does not drive, the indicator light stays on.

Front Assist is not available, and the radar sensor does not have suﬃcient visibility

The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.

The visibility of the radar sensor is limited due to weather conditions, such as snow, or from soap residue or coatings.

Clean the radar sensor ⇒ Vehicle care.

Radar sensor visibility is limited by attachments, decorative frames on license plate holders, or stickers. Clear the area

around the radar sensor ⇒ Sensors and Cameras.

The radar sensor is misaligned or damaged, for example as a result of damage to the front of the vehicle. Check if there

is noticeable damage ⇒ Sensors and Cameras.

Painting work was carried out on or structural modiﬁcations were made to the front of the vehicle ⇒ Repairs and

technical modiﬁcations.

The original Volkswagen emblem is not used. Volkswagen recommends the use of Volkswagen original parts or

Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer or authorized

Volkswagen Service Facility.

If the problem persists, turn off Autonomous Emergency Braking and contact suitably qualiﬁed professionals. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

267

Front Assist is not functioning as expected or has been triggered multiple times unnecessarily

The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.

The system limitations are not adhered to ⇒ Front Assist system limitations.

If the problem persists, turn off Autonomous Emergency Braking and contact suitably qualiﬁed professionals. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Lane Keeping System (Lane Assist)

Introduction

Lane Assist helps the driver to stay in a

lane, within the system limitations. This

function is not suitable for, and not

designed for, autonomously keeping

your vehicle in a lane.

If the system detects that the vehicle is coming too close to a lane marker, Lane Assist warns the driver with corrective

steering. The driver can override the corrective steering at any time.

Speed range

Lane Assist is ready to take control (active system status) when a lane marking is detected within the system limits above

approximately 60 km/h (approximately 35 mph).

WARNING

Lane Assist is not a replacement for the driver's attention and works only within the system limitations. Lane Assist cannot

detect all driving situations and may not react, may react with a delay, or may react in a way that is not desired. If you are

careless, there is a risk of accidents, serious injuries and death.

Always stay attentive and do not rely solely on the system. The driver is always responsible for keeping the vehicle

within the lane.

Observe the system limitations ⇒ Lane Assist system limitations .

Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and trafﬁc

conditions.

Always keep your hands on the steering wheel so that you are prepared to steer at any time.

Override immediately by steering if the system intervenes when it should not.

Pay attention to indicators in the instrument cluster display and respond to the prompts accordingly when the trafﬁc

situation allows.

Lane Assist system limitations

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Limits of the sensor system

Lane Assist detects lane markings with the camera behind the windshield.

Observe the limits of the camera ⇒ Limits of the sensor system . Always be attentive and intervene yourself if necessary!

Lane markings not detected or not correctly recognized

Lane Assist does not correctly detect all lane markings. If lane markings are not detected or if markings are incorrectly

detected as lane markings, Lane Assist may fail to intervene when it should or may intervene when not desired. In addition to

268

the situations speciﬁed in the camera limitations, this may also occur in the following situations, among others:

If lane markings are not present.

When the driving style is very dynamic.

When not on highways or well-developed roads.

On poor road surfaces, road structures or objects.

In the event of reﬂections or dazzling effects.

Always be attentive and intervene yourself if necessary by overriding unwanted interventions by the system immediately.

Temporarily switch off Lane Assist if required.

Lane Assist not ready to take control

Lane Assist is not ready to take control (system status inactive) under the following conditions:

The vehicle speed is less than around 55 km/h (around 30 mph).

Lane Assist has not detected a lane marking.

If lanes and curves are too narrow.

Temporarily, when the driving style is very dynamic.

When the turn signals are switched on before a manual lane change.

When the driver oversteers during a system intervention.

When there is no reaction from the driver to a driver intervention prompt.

Driving with Lane Assist

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Switching on and off

You can view the switched on condition of Lane Assist in the instrument cluster display and in the Infotainment system. You

can also switch Lane Assist on and off there.

In the instrument cluster display:

1. Press the

button.

2. Switch Lane Assist on or off.

Depending on the vehicle equipment, the

and high beam lever.

button is located either on the multi-function steering wheel or the turn signa

In the Infotainment system:

1. Open the Assistance systems menu.

2. Switch Lane Assist on or off in the corresponding submenu.

If there is a system malfunction, Lane Assist may switch off automatically.

Displays

269

Fig. 143 In the instrument cluster display: displays of Lane Assist

Lane marking detected. The system is ready to monitor on the indicated side.

Lane marking detected. The system is monitoring on the indicated side.

The system is not ready to monitor on the indicated side (equipment-dependent).

One of the following indicator lights may come on, depending on the driving situation and the instrument cluster version:

System active and ready to control.

System in operation (corrective

steering intervention). System in operation (corrective steering intervention).

If the indicator light does not light up, Lane Assist is not ready for operation on both sides (inactive system status) or is

switched off.

If Travel Assist is actively controlling, there will not be any steering intervention and no Lane Assist display.

Driver intervention request

If there is no steering activity, Lane Assist prompts you to drive in the center of your lane with an indicator in the instrument

cluster display and warning chimes.

If you do not respond accordingly, Lane Assist becomes inactive.

Depending on the vehicle equipment, semi-automatic vehicle control in a medical emergency (Emergency Assist) is activated

Independently of steering activity, you are also prompted by an indicator on the instrument cluster display and by a warning

chime to drive in the middle of the lane if the corrective steering intervention takes a long time.

Steering wheel vibration

The following situation may cause the steering wheel to vibrate:

A lane is no longer detected during a sharp corrective steering intervention by the system.

In addition, you can select the Vibration or Steering wheel vibration option in the Assistance systems menu in the Infotainmen

system. If you select this option, the steering wheel will vibrate if Lane Assist is active and you drift onto a road lane marking

270

that the system has detected.

Troubleshooting

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Fault message, Lane Assist not available

An indicator light comes on in the instrument cluster. In addition, a message is shown in the instrument cluster display.

The camera ﬁeld of view is dirty. Clean the windshield ⇒ Vehicle care.

The camera's view is limited due to weather conditions, such as snow, or from soap residue or coatings. Clean the

windshield ⇒ Vehicle care.

The camera's view is limited by attachments or stickers. Clear the area around the ﬁeld of view of the camera ⇒ Senso

and Cameras.

The camera is misaligned or damaged, for example as a result of damage to the windshield. Check if there is noticeable

damage ⇒ Sensors and Cameras.

The camera was automatically deactivated due to a high ambient temperature or long exposure to direct sunlight. Lane

Assist will be available once the camera is available again. Stop the engine and restart.

Malfunction or fault. Stop the engine and restart.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

It can take a few seconds once the ignition has been switched on for a system fault to be recognized.

If Lane Assist is not available, Emergency Assist is not available either.

If Lane Assist is not available, Travel Assist is not available either.

The system is functioning differently than expected

1. Do not mount any objects on the steering wheel.

Comfort drive Travel Assist

Introduction

Thanks to the comfort drive Travel

Assist, within the system limitations,

the vehicle can maintain a distance,

which has been preselected by the

driver, to the vehicle in front and hold

the preferred position within the lane

(adaptive lane guidance).

Does this vehicle have Travel Assist?

The vehicle has Travel Assist, if the

button on the multi-function steering wheel is available.

Speed range

You can set a speed of between 30 km/h (20 mph) and 210 km/h (130 mph). This speed range may vary depending on the

country.

Travel Assist system limitations

Travel Assist detects driving situations using the same sensor technology as the Adaptive Cruise Control (ACC) and Lane

271

Keeping System (Lane Assist).

Note the system limitations and information regarding ACC and Lane Assist. Always pay attention and intervene yourself

if necessary!

Driving with Travel Assist

Travel Assist automatically regulates the speed and steers the vehicle. Within the system limitations, Travel Assist can also

bring the vehicle to a halt behind a stopping vehicle and drive on again.

You can override the Travel Assist regulation function at any time.

Displays

Fig. 144 In the instrument cluster display: Display during active control.

Adaptive lane guidance is active.

Set distance, no vehicle recognized in front.

Indicator lights on the instrument cluster display show the Travel Assist status, depending on the vehicle equipment:

Travel Assist active, Adaptive Cruise Control and adaptive lane guidance active.

Cruise Control active and adaptive lane guidance passive.

Travel Assist active, Adaptive

Driver intervention request

If you remove your hands from the steering wheel, the system will ask you to take over the steering wheel after a few seconds

with a message in the instrument cluster display and with audible warnings.

If you do not respond, the system warns you with a brief braking maneuver.

Travel Assist is then deactivated.

Alternatively, Emergency Assist is activated, depending on the vehicle equipment. If Emergency Assist is unavailable, Travel

Assist will be deactivated.

WARNING

Travel Assist is not a replacement for the driver's attention and works only within the system limitations. Travel Assist

272

cannot detect all driving situations and may not react, may react with a delay, or may react in a way that is not desired. If

you are careless, there is a risk of accidents, serious injuries and death.

Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the

vehicle.

Note the system limitations of ACC ⇒ ACC system limitations and Lane Assist ⇒ Lane Assist system limitations .

Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and trafﬁc

conditions.

Always keep your hands on the steering wheel so that you are prepared to steer at any time.

Take over steering immediately if a driver intervention prompt appears in the instrument cluster display or the

deceleration by Travel Assist is not sufﬁcient.

Apply the brakes if the vehicle continues to roll unintentionally, e.g. after a driver intervention prompt.

Operating Travel Assist

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Fig. 145 Left side of the multi-function steering wheel (variant 1).

273

Fig. 146 Left side of the multi-function steering wheel (variant 2).

Switching on and starting the regulation function

1. During forward travel with ACC switched on, press the

button on the multi-function steering wheel.

The vehicle switches from ACC to Travel Assist.

Depending on the driving situation, the vehicle switches to the following system status in Travel Assist:

If ACC is regulating, Travel Assist maintains the current speed and the preset distance from the vehicle driving ahead

(system status inactive).

At the same time, the vehicle is kept in its lane by steering movements when road markings are detected (system status

active).

If ACC is not regulating, Travel Assist is switched on, but stays deactivated.

1. Press the

button.

Travel Assist switches the driving situation accordingly to an active or inactive system status.

The indicator/warning light corresponding to the driving situation comes on in the instrument cluster display. A notiﬁcation is

also displayed.

Canceling the regulation function

1. Press the

button brieﬂy.

Or: Press the brake pedal.

The set distance remains saved.

Changing to ACC

1. Press the

button on the multi-function steering wheel.

The vehicle switches from Travel Assist to the system status of ACC corresponding to the driving situation.

Adjusting further settings

274

The further operation of Travel Assist corresponds to the operation of the ACC ⇒ Adjusting the ACC settings.

Troubleshooting

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Travel Assist is not available or is not functioning as expected

The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.

There is a malfunction in the sensor system. Check the causes and troubleshooting measures described in the

information on ACC and Lane Assist.

Malfunction or fault. Stop the engine and restart.

The system limitations are not adhered to.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Take over the steering

The white warning light will come on and a message will be shown in the instrument cluster display.

You have let go of the steering wheel for a few seconds.

1. Take hold of the steering wheel and take over steering the vehicle.

Take over the steering immediately

The red warning light will come on and a message will be shown in the instrument cluster display. An audible warning will

sound or the steering wheel will vibrate, depending on the driving situation.

You have let go of the steering wheel for a long period of time or the system limits have been reached.

1. Immediately take hold of the steering wheel and take over steering the vehicle.

Comfort drive Travel Assist switches off automatically

Vehicles without Emergency Assist:

You have let go of the steering wheel for a long period of time.

Malfunction or fault. Stop the engine and restart.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

The regulation function is canceled unexpectedly

You have operated the turn signal.

Semi-automatic vehicle control in a medical emergency (Emergency

Assist)

Introduction

Emergency Assist can recognize driver

inactivity and can automatically keep

the vehicle in its lane and, if necessary,

slow it down to a stop. The system can

hereby actively help to avoid an

accident or reduce the consequences of

an accident.

275

Emergency Assist system limitations

Emergency Assist detects driving situations using the same sensor technology as the Adaptive Cruise Control (ACC) and Lan

Keeping System (Lane Assist).

WARNING

Emergency Assist is not a replacement for the driver's attention and works only within the system limitations. Emergency

Assist cannot detect all driving situations and may not react, may react with a delay, or may react in a way that is not

desired. Emergency Assist also cannot always avoid accidents and serious injury by itself. If you are careless, there is a

risk of accidents, serious injuries and death.

Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the

vehicle.

Observe the system limitations of ACC ⇒ ACC system limitations and Lane Assist ⇒ Lane Assist system

limitations.

Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and trafﬁc

conditions.

If the vehicle behaves unexpectedly, stop the intervention by Emergency Assist.

Driving with Emergency Assist

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Switching on and off

When the ignition is switched on, Emergency Assist is active under the following conditions:

The Lane Assist system and Adaptive Cruise Control (ACC) are switched on.

A gear is engaged for driving forward.

The system must detect lane markers on the left and right side of the vehicle.

If Lane Assist is not available, Emergency Assist is not available either.

Driver intervention request

Using warning chimes and brief braking maneuver, Emergency Assist prompts an inactive driver to take over control of driving

In addition, a message is shown in the instrument cluster display.

System intervention

If you do not respond, the system can brake the vehicle and keep it in its lane. In the instrument cluster display, one of the

following indicator lights comes on:

System is regulating.

You can stop the regulation function at any time by accelerating, braking or steering as appropriate for the trafﬁc situation.

Whenever Emergency Assist is actively controlling the vehicle, the emergency ﬂashers will switch on after a short delay to

warn other road users.

If the remaining stopping distance is sufﬁcient, the vehicle slows down, if necessary, to a stop.

As soon as the vehicle comes to a standstill, the following happens:

The electronic parking brake is switched on.

Depending on the vehicle equipment, an emergency call is made.

276

Troubleshooting

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

The system is triggered unwantedly or is functioning differently than expected

Malfunction or fault.

Switch off the Lane Keeping System (Lane Assist).

Do not use semi-automated driving assistance (Travel Assist).

Contact suitably qualiﬁed professionals to have the system checked. Volkswagen recommends contacting an authorized

Volkswagen dealer or authorized Volkswagen Service Facility.

Lane Change System (Side Assist)

Introduction

The Lane Change System (Side Assist)

helps the driver to discern the traffic

situation behind the vehicle.

Radar sensors behind the rear bumper cover monitor the area behind the vehicle. The system measures the distance and

difference in speed to other vehicles and informs the driver through visual signals in the housing of the outside mirrors.

Only use Side Assist on secure roads.

Speed range

If Side Assist is switched on, this function is available from approx. 15 km/h (approx. 9 mph). Side Assist is deactivated at

speeds below approx. 10 km/h (approx. 6 mph).

WARNING

Side Assist is not a replacement for the driver's attention and works only within the system limitations. Side Assist cannot

detect all driving situations and all objects in the surrounding environment, and may not provide warnings, may provide

warnings with a delay, or may provide warnings in a way that is not desired. If you are careless, there is a risk of accidents,

serious injuries and death.

Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the

vehicle and changing lanes.

Observe the system limitations ⇒ Side Assist system limitations .

Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and trafﬁc

conditions.

Always keep your hands on the steering wheel so that you are prepared to steer at any time.

Pay attention to the displays in the outside mirror housings and in the instrument cluster display, and act

accordingly.

Side Assist system limitations

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Limits of the sensor system

Side Assist detects driving situations via the radar sensors in the rear area.

Note the limits of the radar sensors ⇒ Limits of the sensor system and always pay attention!

277

Functional limitations

In addition to the situations speciﬁed in the sensor system limitations, Side Assist may not correctly interpret the trafﬁc situatio

in the following situations, among others:

When driving in the center of two lanes.

When lanes have different widths.

When certain types of equipment are on the side of the road, such as high or offset guard rails.

Restricted visibility

Sunlight may reduce the visibility of the visual display in the outside mirror.

Calibration

The radar sensors calibrate once, on the ﬁrst kilometer of a journey after the vehicle is delivered, and then again if the sensor

technology has been repaired. The range of the sensors may be limited during the calibration phase.

Driving with Side Assist

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Switching on and off

You can view the switched on condition of Side Assist in the instrument cluster display and in the Infotainment system. You ca

also switch Side Assist on and off there.

In the instrument cluster display:

1. Press the

button.

2. Switch Side Assist on or off.

Depending on the vehicle equipment, the

and high beam lever.

button is located either on the multi-function steering wheel or the turn signa

In the Infotainment system, depending on the vehicle equipment:

1. Open the Assistance systems menu.

2. Switch Side Assist on or off in the corresponding submenu.

When it is switched on, the yellow indicator light

in the housing of the outside mirror comes on once brieﬂy.

If there is a system malfunction, Side Assist may switch off automatically.

Deactivation due to trailer mode

If you use the trailer hitch installed at the factory and have made the required electrical connection, Side Assist will switch off

automatically. Once a trailer is connected to the vehicle electrical system and the driver starts to drive, a message will appear

in the instrument cluster display stating that Side Assist is deactivated. Once you have disconnected the electrical connection,

Side Assist will be switched on again.

For trailer hitches that were not installed at the factory, you must switch Side Assist off and on again manually.

Displays in the outside mirror

278

Fig. 147 In the housing of the outside mirrors: Side Assist indicators.

Blinking: a vehicle in the blind spot has been detected and the turn signal is also activated towards the detected vehicle.

Lights up: the vehicle you are driving is being overtaken or you are overtaking another vehicle with a difference in speed

of up to approx. 15 km/h (approx. 9 mph).

There is no indicator if the passing speed is clearly faster.

The faster another vehicle approaches, the sooner the display in the outside mirror housing will turn on.

Lane change system “Side Assist Plus”

In vehicle with a Lane Keeping System (Lane Assist), a corrective steering intervention warns you when a possible critical

situation is detected when changing lanes (information level, warning level), if Lane Assist is switched on. The steering

intervention also occurs if you activate the turn signal for the respective side. If you oversteer the steering intervention, an

additional warning is provided by a steering wheel vibration. Steering wheel vibration must also be activated in the Assistance

systems menu in the Infotainment system.

Brightness

The brightness of the visual display adapts it self automatically to the ambient brightness.

You can set the default brightness of the display in the Assistance systems menu of the Infotainment system. Side Assist is no

active while adjusting the settings.

Troubleshooting

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Side Assist malfunctioning

Malfunction or fault. The yellow indicator light in the instrument cluster display lights up. In addition, the yellow central warning

light comes on.

1. Stop the engine and restart.

2. If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Malfunctioning sensor view, malfunction message, system switches off automatically

279

Clean the radar sensors and remove stickers or attachments from the radar sensors or the bumper ⇒ Exterior care and

cleaning, ⇒ Sensors and Cameras.

Check if there is any noticeable damage ⇒ Sensors and Cameras.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

The system only becomes available again once you have switched the ignition off and back on and switched on Side

Assist.

The system is functioning differently than expected

The radar sensors could be dirty. Clean the radar sensors ⇒ Exterior care and cleaning.

The radar sensors could be covered by water.

The view of the radar sensors is limited due to weather conditions, such as snow, or due to dirt, soap residue or coatings

Clean the radar sensors ⇒ Exterior care and cleaning.

The system limitations are not adhered to ⇒ Side Assist system limitations .

The vehicle could be damaged in the radar sensor area, for example from parking barriers. Check if there is any

noticeable damage ⇒ Sensors and Cameras.

The view of the radar sensors is limited by attachments, bicycle rack systems or stickers. Clear the area around the ﬁeld

of view of the radar sensor ⇒ Sensors and Cameras.

Painting work was carried out on or structural modiﬁcations were made to the area around the radar sensors, to the rear

of the vehicle or to the suspension ⇒ Repairs and technical modiﬁcations.

The side mirrors have been covered with after-market tinting ﬁlms ⇒ Repairs and technical modiﬁcations.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

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Driver assistance systems for Your Volkswagen Tiguan 4 Door Third Generation (2024-2025)

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