Get Driver assistance systems -> Lane Change System (Side Assist) Guide for Volkswagen Tiguan 4 Door Third Generation (2024-2025)

Troubleshooting

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

The system is triggered unwantedly or is functioning differently than expected

Malfunction or fault.

Switch off the Lane Keeping System (Lane Assist).

Do not use semi-automated driving assistance (Travel Assist).

Contact suitably qualiﬁed professionals to have the system checked. Volkswagen recommends contacting an authorized

Volkswagen dealer or authorized Volkswagen Service Facility.

Lane Change System (Side Assist)

Introduction

The Lane Change System (Side Assist)

helps the driver to discern the traffic

situation behind the vehicle.

Radar sensors behind the rear bumper cover monitor the area behind the vehicle. The system measures the distance and

difference in speed to other vehicles and informs the driver through visual signals in the housing of the outside mirrors.

Only use Side Assist on secure roads.

Speed range

If Side Assist is switched on, this function is available from approx. 15 km/h (approx. 9 mph). Side Assist is deactivated at

speeds below approx. 10 km/h (approx. 6 mph).

WARNING

Side Assist is not a replacement for the driver's attention and works only within the system limitations. Side Assist cannot

detect all driving situations and all objects in the surrounding environment, and may not provide warnings, may provide

warnings with a delay, or may provide warnings in a way that is not desired. If you are careless, there is a risk of accidents,

serious injuries and death.

Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the

vehicle and changing lanes.

Observe the system limitations ⇒ Side Assist system limitations .

Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and trafﬁc

conditions.

Always keep your hands on the steering wheel so that you are prepared to steer at any time.

Pay attention to the displays in the outside mirror housings and in the instrument cluster display, and act

accordingly.

Side Assist system limitations

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Limits of the sensor system

Side Assist detects driving situations via the radar sensors in the rear area.

Note the limits of the radar sensors ⇒ Limits of the sensor system and always pay attention!

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Functional limitations

In addition to the situations speciﬁed in the sensor system limitations, Side Assist may not correctly interpret the trafﬁc situatio

in the following situations, among others:

When driving in the center of two lanes.

When lanes have different widths.

When certain types of equipment are on the side of the road, such as high or offset guard rails.

Restricted visibility

Sunlight may reduce the visibility of the visual display in the outside mirror.

Calibration

The radar sensors calibrate once, on the ﬁrst kilometer of a journey after the vehicle is delivered, and then again if the sensor

technology has been repaired. The range of the sensors may be limited during the calibration phase.

Driving with Side Assist

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Switching on and off

You can view the switched on condition of Side Assist in the instrument cluster display and in the Infotainment system. You ca

also switch Side Assist on and off there.

In the instrument cluster display:

1. Press the

button.

2. Switch Side Assist on or off.

Depending on the vehicle equipment, the

and high beam lever.

button is located either on the multi-function steering wheel or the turn signa

In the Infotainment system, depending on the vehicle equipment:

1. Open the Assistance systems menu.

2. Switch Side Assist on or off in the corresponding submenu.

When it is switched on, the yellow indicator light

in the housing of the outside mirror comes on once brieﬂy.

If there is a system malfunction, Side Assist may switch off automatically.

Deactivation due to trailer mode

If you use the trailer hitch installed at the factory and have made the required electrical connection, Side Assist will switch off

automatically. Once a trailer is connected to the vehicle electrical system and the driver starts to drive, a message will appear

in the instrument cluster display stating that Side Assist is deactivated. Once you have disconnected the electrical connection,

Side Assist will be switched on again.

For trailer hitches that were not installed at the factory, you must switch Side Assist off and on again manually.

Displays in the outside mirror

278

Fig. 147 In the housing of the outside mirrors: Side Assist indicators.

Blinking: a vehicle in the blind spot has been detected and the turn signal is also activated towards the detected vehicle.

Lights up: the vehicle you are driving is being overtaken or you are overtaking another vehicle with a difference in speed

of up to approx. 15 km/h (approx. 9 mph).

There is no indicator if the passing speed is clearly faster.

The faster another vehicle approaches, the sooner the display in the outside mirror housing will turn on.

Lane change system “Side Assist Plus”

In vehicle with a Lane Keeping System (Lane Assist), a corrective steering intervention warns you when a possible critical

situation is detected when changing lanes (information level, warning level), if Lane Assist is switched on. The steering

intervention also occurs if you activate the turn signal for the respective side. If you oversteer the steering intervention, an

additional warning is provided by a steering wheel vibration. Steering wheel vibration must also be activated in the Assistance

systems menu in the Infotainment system.

Brightness

The brightness of the visual display adapts it self automatically to the ambient brightness.

You can set the default brightness of the display in the Assistance systems menu of the Infotainment system. Side Assist is no

active while adjusting the settings.

Troubleshooting

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Side Assist malfunctioning

Malfunction or fault. The yellow indicator light in the instrument cluster display lights up. In addition, the yellow central warning

light comes on.

1. Stop the engine and restart.

2. If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Malfunctioning sensor view, malfunction message, system switches off automatically

279

Clean the radar sensors and remove stickers or attachments from the radar sensors or the bumper ⇒ Exterior care and

cleaning, ⇒ Sensors and Cameras.

Check if there is any noticeable damage ⇒ Sensors and Cameras.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

The system only becomes available again once you have switched the ignition off and back on and switched on Side

Assist.

The system is functioning differently than expected

The radar sensors could be dirty. Clean the radar sensors ⇒ Exterior care and cleaning.

The radar sensors could be covered by water.

The view of the radar sensors is limited due to weather conditions, such as snow, or due to dirt, soap residue or coatings

Clean the radar sensors ⇒ Exterior care and cleaning.

The system limitations are not adhered to ⇒ Side Assist system limitations .

The vehicle could be damaged in the radar sensor area, for example from parking barriers. Check if there is any

noticeable damage ⇒ Sensors and Cameras.

The view of the radar sensors is limited by attachments, bicycle rack systems or stickers. Clear the area around the ﬁeld

of view of the radar sensor ⇒ Sensors and Cameras.

Painting work was carried out on or structural modiﬁcations were made to the area around the radar sensors, to the rear

of the vehicle or to the suspension ⇒ Repairs and technical modiﬁcations.

The side mirrors have been covered with after-market tinting ﬁlms ⇒ Repairs and technical modiﬁcations.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

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Driver assistance systems -> Lane Change System (Side Assist) for Your Volkswagen Tiguan 4 Door Third Generation (2024-2025)

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