Get Driver assistance systems -> Adaptive Cruise Control (ACC) Guide for Volkswagen Tiguan 4 Door Third Generation (2024-2025)

Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized

Volkswagen Service Facility.

The regulation function is canceled automatically

The vehicle has exceeded the stored speed for an extended period.

No gear is engaged for driving forward.

Brake assistance systems, for example ASR or ESC, are active.

The vehicle has been braked by Autonomous Emergency Braking (Front Assist).

If the problem persists, switch off the cruise control system and seek assistance from an authorized Volkswagen dealer

or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or

authorized Volkswagen Service Facility.

Adaptive Cruise Control (ACC)

Introduction

Adaptive Cruise Control (ACC)

maintains your selected speed. When

the vehicle approaches a vehicle

driving ahead, the ACC adjusts the

speed automatically and maintains

your set distance to the vehicle driving

ahead.

Does this vehicle have ACC?

The vehicle has ACC if you can adjust ACC settings in the Assistance systems menu in the Infotainment system.

Speed range

You can set a speed of between 30 km/h (20 mph) and 210 km/h (130 mph). The maximum speed that you can set may be

lower, depending on the vehicle equipment and country.

Driving with ACC

You can override the ACC system at any time. The regulation function is canceled when you apply the brakes. When you

accelerate, the regulation function is paused while accelerating and then resumed with the speed set.

If a trailer is hitched, ACC is less dynamic.

Driver intervention request

If automatic deceleration by the ACC is not sufficient or the system limits are reached, the ACC will prompt you – with a

message in the instrument cluster – to also apply the brakes. The red warning light will also turn on and a warning tone will

sound. Take over steering and be ready to brake.

WARNING

ACC is not a replacement for the driver's attention and works only within the system limitations. ACC cannot detect all

driving situations and may not react, or may react with a delay, or may react in a way that is not desired. If you are

careless, there is a risk of accidents, serious injuries and death.

Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the

vehicle.

Observe the system limitations ⇒ ACC system limitations.

Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and trafﬁc

conditions.

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Take over steering immediately if a driver intervention prompt appears in the instrument cluster display or the

deceleration by ACC is not sufﬁcient.

Apply the brakes if the vehicle continues to roll unintentionally, e.g. after a driver intervention prompt.

Special driving situations

Please read the introductory information and heed the Warnings and Notice ⇒

The functions described below depend on the vehicle equipment and are not available in all countries.

Introduction.

Stop-and-go traﬃc

ACC can brake vehicles with automatic transmissions to a stop and hold them stationary. ACC remains active, and the

instrument cluster display shows ACC is ready for a few seconds. In this time, the vehicle will automatically move again once

the vehicle driving ahead starts and if no obstacle has been detected.

Extend drive-readiness or reactivate:

1. Press the

Driving off when drive-readiness has ended and the vehicle driving ahead has already started moving:

1. Press the button.

button.

Or: Brieﬂy press the accelerator pedal.

The ACC does not stay active in the following scenarios:

The stationary phase lasts several minutes.

A vehicle door is opened.

The ignition is switched off.

WARNING

If ACC is ready appears in the instrument cluster display and the vehicle driving ahead starts to move, your vehicle will

start driving automatically. The vehicle may not be able to detect obstacles in the vehicle's path when this happens. This

may cause accidents and serious injuries.

Check the vehicle's path every time before you start driving and brake the vehicle if necessary.

ACC system limitations

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Limits of the sensor system

ACC detects driving situations using the radar and ultrasonic sensors in the front of the vehicle. The radar sensor has a range

of up to approx. 120 m (approx. 400 ft).

WARNING

If you use the ACC in driving situations that are outside of the system limitations, accidents and serious injuries may result

and legal regulations may be violated.

Be aware of the limits of the sensor system ⇒ Limits of the sensor system and stop the regulation function in the

speciﬁed situations.

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Unrecognizable objects

ACC only detects vehicles that are moving in the same direction. The following will not be detected:

Pedestrians

Animals

Stationary vehicles

Vehicles crossing the street or oncoming vehicles

Other stationary obstacles

Fig. 139 Turning and stationary vehicles.

If, for example, a vehicle detected by the ACC turns or changes lanes and there is a stationary vehicle in front of this vehicle,

the ACC will not react to the stationary vehicle ﬁg. 139.

Switching ACC on and off

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Fig. 140 Left side of the multi-function steering wheel (variant 1).

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Fig. 141 Left side of the multi-function steering wheel (variant 2).

Switching on

1. Press the

button.

ACC is not yet functioning.

Starting the regulation function

1. Press the

button while driving forward.

ACC saves the current speed and maintains the set distance. If the current speed is outside the speciﬁed speed range,

the ACC adjusts the minimum speed when driving too slowly or the maximum speed when driving too quickly.

In addition, the anti-slip regulation (ASR) is activated and ESC Sport is deactivated.

The following indicator lights may turn on depending on the driving situation and the instrument cluster version:

ACC is regulating.

ACC is regulating – no vehicle ahead detected.

ACC is regulating – no vehicle ahead

detected. ACC is regulating – vehicle ahead detected.

ACC is regulating – vehicle ahead detected.

If the ACC is not functioning, the gray indicator lights will light up or no indicator lights will light up at all.

Canceling the regulation function

1. Press the

button brieﬂy.

Or: Press the brake pedal.

The relevant indicator light for the driving situation comes on and the speed and distance are saved.

If the anti-slip regulation (ASR) is deactivated, then the Adaptive Cruise Control is automatically stopped.

Resuming the regulation function

1. Press the

button.

ACC assumes the last set speed and the last set distance. The instrument cluster display shows the set speed, and

indicator lights turn on corresponding to the driving situation.

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Switching off

1. Press and hold the

button.

The set speed is deleted.

Adjusting the ACC settings

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Setting the distance

Fig. 142 In the instrument cluster display: set distance during control (general example).

You can set the distance at ﬁve levels from very short to very long:

1. Press the

2. Press the

button.

or button.

Steering wheel version 2: Alternatively, swipe vertically over the button area from

Or: Press the button repeatedly until the preferred distance is set.

to

or

.

The instrument cluster display shows the selected level ﬁg. 142

. Heed the country-speciﬁc regulations for minimum

distance.

In the Assistance systems menu of the Infotainment system, you can choose whether you want the regulation to start at the

distance that was set at the end of the journey or start at a preselected distance.

If ACC is not regulating, the set distance and the vehicle will not be highlighted on the instrument cluster display.

Setting the speed

You can adjust the stored speed within the speciﬁed speed range using the buttons on the multi-function steering wheel as

follows:

+ 1 km/h (1 mph):

Press the

button.

Steering wheel version 2: Alternatively, swipe the button from the bottom to the top.

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Press the button.

- 1 km/h (1 mph):

Steering wheel version 2: Alternatively, swipe the button from the top to the bottom.

+ 10 km/h (5 mph):

Press and hold the

button. Pressing for the first time changes to the next-largest tens digit (km/h) or

fives digit (mph).

- 10 km/h (5 mph):

Press and hold the

button. Pressing for the first time changes to the next-smallest tens digit (km/h) or

fives digit (mph).

WARNING

ACC cannot detect all driving situations correctly. If the vehicle is less than the minimum distance from the vehicle ahead

and the difference in speed between the vehicle ahead and your own vehicle is so great that the speed deceleration from

the ACC is not sufﬁcient, there is a risk of a rear end collision. This may result in serious injury or even death.

Always be ready to apply the brakes yourself.

To override the speed and distance control, press the accelerator pedal. In this case, ACC will not brake

automatically.

Heed the country-speciﬁc regulations regarding minimum distance.

Always set a longer distance when there is rain, snow, or poor visibility.

Adjusting the regulation function system settings

You can inﬂuence how dynamically ACC takes control:

Vehicles with Driving Mode Selection:

Select the desired driving mode.

Vehicles without Driving Mode Selection:

Select the desired driving mode in the Assistance systems menu in the Infotainment system.

Deactivating distance control

1. Press the

button.

2. Select Control system in the instrument cluster display.

Distance control is deactivated. The vehicle only maintains the set speed.

Troubleshooting

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

ACC is not available

The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.

The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.

The visibility of the radar sensor is limited due to weather conditions, such as snow, or from soap residue or coatings.

Clean the radar sensor ⇒ Vehicle care.

Radar sensor visibility is limited by attachments, decorative frames on license plate holders, or stickers. Clear the area

around the radar sensor ⇒ Sensors and Cameras.

The radar sensor is misaligned or damaged, for example as a result of damage to the front of the vehicle. Check if there

is noticeable damage ⇒ Sensors and Cameras.

Malfunction or fault. Stop the engine and restart.

262

Painting work was carried out on or structural modiﬁcations were made to the front of the vehicle ⇒ Repairs and

technical modiﬁcations.

The original Volkswagen emblem is not used. Volkswagen recommends the use of Volkswagen original parts or

Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer or authorized

Volkswagen Service Facility.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

ACC is not functioning as expected

The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.

The ultrasonic sensors are dirty, obscured or damaged. Clean the ultrasonic sensors ⇒ Vehicle care.

Clear the area around the ultrasonic sensors and check if there is noticeable damage ⇒ Sensors and Cameras.

The system limitations are not adhered to ⇒ ACC system limitations.

The brakes are overheating, and the regulation function has been automatically canceled. Let the brakes cool down and

check the function again.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Additional information may be displayed in the vehicle status, depending on the malfunction ⇒ Vehicle settings menu.

The Adaptive Cruise Control cannot start

Make sure the following requirements are met:

Vehicles with an automatic transmission: A gear is engaged for driving forward.

The brake lights on the vehicle are functioning.

The brake lights on the electronically connected trailer are functioning.

ESC is not regulating.

The brake pedal is not being pressed.

Unusual noises during automatic braking

This is normal and not a cause for concern.

Autonomous Emergency Braking (Front Assist)

Introduction

Front Assist can recognize impending

forward collisions and warn the driver.

In addition, the system can provide

support when braking and initiate an

automatic braking maneuver.

The Front Assist system can help to avoid accidents but cannot replace the driver's attention.

Front Assist works solely within the system limitations. Warning times vary depending on the Trafﬁc Situation and the driving

behavior.

Range of functions

Front Assist includes the following additional functions, depending on the vehicle equipment and the country:

Pedestrian Monitoring.

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Driver assistance systems -> Adaptive Cruise Control (ACC) for Your Volkswagen Tiguan 4 Door Third Generation (2024-2025)

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