Get Connectivity Guide for Volkswagen Transporter Van Seventh Generation (2021-2025)

Introduction

Some external devices can be connected to the Infotainment system by cable and wireless connections present in the

vehicle (if installed).

The type and number of cable and wireless connections differ by equipment package and country. The connections

may also be different within a model series or in special-edition models.

In the case of cable connections, use only the original device connecting cables or, if available, the factory-supplied

connecting cables for your vehicle.

If the adapter or plug on the connecting cable cannot be inserted, check the angle of insertion and the connections.

NOTICE

Use only suitable and undamaged connecting cables for wired connections.

● When inserting the adapter and plug of the connecting cable into the appropriate port, ensure that they are

correctly positioned and apply only light pressure. Applying too much pressure may damage both the unit

connection and the adapter or plug of the connecting cable.

● Make sure that the connection cable is not pinched or kinked.

● Do not use unsuitable or damaged connection cables. This could result in malfunctions and damage to the unit.

If a connected device is not recognised, disconnect all devices and connect the device again. If necessary,

check that the connecting cable you are using is working properly.

If a connected device malfunctions, restart the device. In some cases this will remedy the

fault.

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USB port

Each USB

port is a cable connection which can be operated only using a suitable connecting cable.

The USB

port supplies the voltage of 5 volts customary forUSB.

The USB

types and also the number and installation locations of the USB ports depend on the equipment and country.

Only supported audio files are displayed. Other files are ignored.

The Infotainment system only supports mass storage and audio sources in mass storage mode. Please refer to the

description of your audio source on how to activate this mode.

Audio files on an external data medium connected to theUSB

port can be played and controlled via the Infotainment system.

Types of USB connection

Fig. 1 Possible USB ports in the vehicle(illustration).

1

2

USB

port , type A.

USB

port, type C.

The following types of USB

port may be fitted in the vehicle:

—Type A : suitable for data transfer and charging.

—Type A : Suitable for charging function only.

—Type C : suitable for data transfer and charging.

—Type C

or

: Suitable for charging function only.

The “Type A” and “Type C”

USB

ports have different connector shapes → Fig. 1.

Check which type of USB

port is installed in your vehicle before connecting an audio source. Use only a suitable USB connecting cable which is

appropriate for the respective USB type.

Possible fitting locations of USB ports

—On the front of the Infotainment system.

—In the stowage compartment in the front centre armrest.

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—In the centre console.

Connecting the external data media to the USB port

1. Reduce the volume on the Infotainment system.

2. Connect external data medium to theUSB

port.

3. Start playback on the external audio source.

4. Open the Media main menu.

5. Select USB

as the media source.

Or: Tap Source and select My media as the media source.

You can display specific list views on an iPod, e.g.Playlists.

Playback can start automatically if the data storage device contains playable files.

Notes and restrictions

The number of USB

ports

and compatibility with Apple devices as well as other media players depend on the equipment level.

Due to the large variety of data storage devices and the various iPod, iPad and iPhone generations available, it is not

possible to guarantee fault-free operation of all functions described here.

Depending on the Infotainment system used, external hard drives with a capacity greater than 32 GB sometimes have

to be reformatted for the FAT32 file system. You can find the necessary software and information online, for

example.

Check which type of USB

port is installed in your vehicle before connecting an audio source.

Do not connect or use

USB

extension cables or USB hubs.

Bluetooth interface

The Bluetooth interface is a wireless connection.

In Bluetooth audio mode, audio files from a Bluetooth audio source(e.g. mobile telephone) that is connected via

Bluetooth can be played over the vehicle loudspeakers.

Bluetooth audio mode is available only if the vehicle is equipped with a factory-fitted mobile phone interface that

supports this function.

Bluetooth profiles

The Infotainment system is factory-fitted with a Bluetooth interface.

A maximum of three Bluetooth devices can be connected at the same time.

The following Bluetooth profiles may be available in the specified or a newer version:

—HFP

1.7.

—Telephony and speakerphone.

—A2DP

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1.3.

—Music playback.

—AVRCP

1.6.

—Display and operation of music playback.

—Transmission of Cover Arts.

—PBAP

1.2.

—Access to phone book and call lists.

—MAP

1.4.

—Access to SMS

and email.

—SPP

1.2.

—Serial data transfer via Bluetooth.

Starting Bluetooth audio transmission

Prerequisites

✓ The Bluetooth audio source is paired with and connected to the Infotainment system.

✓ The Bluetooth audio source must support theA2DP

Bluetooth profile.

1. Reduce the volume on the Infotainment system.

2. Switch on Bluetooth visibility on the external Bluetooth audio source, e.g. mobile telephone.

3. Open the Media main menu.

4. Tap Source

BT audio.

5. If necessary, start playback on the Bluetooth audio source manually.

When playback on the Bluetooth audio source is stopped, the Infotainment system remains in Bluetooth audio mode.

Controlling playback

The extent to which the Bluetooth audio source can be controlled via the Infotainment system varies depending on

what Bluetooth audio source is connected.

With media players that support theAVRCP

Bluetooth profile, playback on the Bluetooth audio source can be automatically started or stopped when the unit is

switched to Bluetooth audio mode or to a different audio source. Depending on the Bluetooth audio source, it may

also be possible to display the track and change the track using the Infotainment system.

Due to the large number of possible Bluetooth audio sources, it is not possible to guarantee fault-free

operation of all described functions for all sources.

Always switch off the warning and service tones on a connected Bluetooth audio source, e.g. key tones on a

mobile telephone, to prevent interference noise and malfunctions.

With some units, the Bluetooth audio connection will be disconnected automatically if an external media

player is connected to the Infotainment system with Bluetooth and the USB

port simultaneously.

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Connecting an external audio source via Wi-Fi

The Wi-Fi

connection is a wireless connection.

In Wi-Fi

audio mode, sources connected via Wi-Fi. e.g. mobile telephones, can be used for audio transmission.

The availability of the Wi-Fi

function varies depending on the Infotainment system and the country.

Prerequisites

✓ The connected audio source has a suitable application(app) or supports UPnP

media sharing.

✓ The audio source is connected viaWi-Fi

.

Starting Wi-Fi audio transmission

1. Reduce the volume on the Infotainment system.

2. Open the Media main menu.

3. Start the UPnP

server application or suitable app for audio playback on the Wi-Fi audio source.

4. Tap and select Wi-Fi.

5. Observe the information on the further procedure on the Infotainment system screen and on theWi-Fi

audio source screen.

The function button for selecting the audio source ( ) in the Media main menu may vary if another audio source is

already connected to the Infotainment system, e.g. via USB

, and selected.

Controlling playback

The extent to which theWi-Fi

audio source can be controlled via the Infotainment system varies depending on whatWi-Fi audio source is

connected.

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Introduction

Depending on equipment, some Infotainment systems can be used as aWi-Fi

hotspot to provide Internet access for up to eight Wi-Fi devices.

Some Infotainment systems can use theWi-Fi

hotspot of an external Wi-Fi device (Wi-Fi client) .

You need a data connection in order to connect to the Internet and use services such asWe Connect.

The Wi-Fi

hotspot function is not available in all countries or vehicles.

As default, theWi-

Fi

connection is encrypted using WPA2 encryption for security reasons. Volkswagen Commercial Vehicles recommends

always using WPA2 encryption. Observe country-specific regulations.

The necessary data transfer may be subject to charge. Due to the potentially high data usage, Volkswagen

Commercial Vehicles recommends using a mobile telephone tariff which includes a flat rate for data. For

more information contact your mobile telephone provider.

Depending on your mobile telephone tariff, additional costs(such as roaming charges) may be charged for the

transfer of online data packages, especially if you use these services abroad.

When you cross the border into countries that have different permitted radio frequencies than in your own

country, operation of the wireless function/Wi-Fi

must be deactivated due to legal requirements. The Wi-Fi hotspot must be deactivated .

Operation of functions with a cable connection is not affected by this restriction, and these functions can still be

used.

Adjusting settings

Accessing Wi-Fi settings

1. Tap HOME

Or: Tap MENU

Wi-Fi.

Adjusting Wi-Fi settings

1. Tap the appropriate function button to adjust the settings for a certain function.

2. Make corresponding entries or tap function buttons.

Changes are automatically stored when a menu is closed.

Setting options

The following settings are possible:

—Set up the Infotainment system as a hotspot.

—Connect to the Infotainment system via a fast connection.

—Connect to the Wi-Fi

.

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Setting up a data connection

Wi-Fi

—Wi-Fi

accordance with IEEE 802.11 a/b/g/n/ac.

—Transfer in 2.4 GHz and 5 GHz.

—Three Wi-Fi

modes simultaneously:

—Tethering (2.4 GHz or 5 GHz).

—2.4 GHz access point.

—5 GHz access point.

—Wi-Fi

aerial.

—One multiband aerial each for 2.4 GHz and 5 GHz.

—Up to eight Wi-Fi

devices can be connected simultaneously.

—Internet connection via Wi-Fi

:

—Tethering via mobile telephone.

—Hotspot for clients in the vehicle.

—Apple CarPlay via Wi-Fi

.

—Android Auto via Wi-Fi

.

—Audio and video streaming via Wi-Fi

.

—Simplified pairing process via WPS

or QR Code.

Possible types of data connections

The potential types of data connection depend on the equipment level and are not available in all countries.

eSIM (embedded SIM)

The vehicle has a control unit with an embeddedeSIM

card. In order to use the Wi-Fi hotspot, you must purchase data plans from theIn-Car Shop or from our mobile

telephone partner’s web shop.

External Wi-Fi device

Wi-Fi

Use the hotspot of an external mobile telephone (→ Wi-Fi hotspot – Wi-Fi client).

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Setting up and deactivating a Wi-Fi hotspot

Some Infotainment systems can be used as aWi-Fi

hotspot to provide Internet access for up to eight Wi-Fi Devices.

In order to establish a connection to the Internet and be able to useWe Connect, for example, a data connection is

additionally required, for example by using an internal eSIM

card or an external Wi-Fi device.

The potential types of data connection depend on the equipment level and are not available in all countries.

Configuring a Wi-Fi hotspot

Setting up a Wi-Fi connection

1. Tap HOME

Or: Tap MENU

Wi-Fi Infotainment system as hotspot.

2. Activate the Use as mobile hotspot checkbox.

Or: Activate the Mobile hotspot checkbox.

3. Search for the name of theWi-Fi

hotspot on the Wi-Fi device.

Or: Search for the displayed name of theWi-Fi

device.

4. Enter the displayed network key on theWi-Fi

device and confirm.

The Wi-Fi

connection is set up. Further inputs may be required on the Wi-Fi device to complete the connection.

5. Optional: Repeat the procedure to connect furtherWi-Fi

devices.

The name of the hotspot and the network key are automatically generated. You can specify the name of the

hotspot and network key yourself afterwards.

Deactivating the Wi-Fi hotspot

1. Tap HOME

Or: Tap MENU

Wi-Fi Infotainment system as hotspot.

2. Deactivate the Mobile hotspot checkbox.

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Quick connection

The quick connection function makes it possible to easily and quickly establish a wireless local network with

encryption. Alternatively, the function can be carried out by scanning a QR Code

in some countries.

WPS with Infotainment system as a Wi-Fi hotspot

Prerequisites

✓ The Wi-Fi

hotspot of the Infotainment system is activated.

✓ The Wi-Fi

device supports WPS.

1. Tap HOME

Or: Tap MENU

Wi-Fi.

2. Tap Quick connection with Infotainment system.

3. Activate WPS

on the Wi-Fi device that is to be connected.

The Wi-Fi

connection is set up. Further inputs may be required on the Wi-Fi device to complete the connection.

4. Optional: Repeat the procedure to connect furtherWi-Fi

devices.

Only oneWPS

connection can be established at any time. If several connection attempts are started simultaneously, all connection

attempts will fail.

WPS with Infotainment system as client

Prerequisites

✓ The Wi-Fi

hotspot of the Infotainment system is deactivated.

✓ The Wi-Fi

device supports WPS.

1. Tap HOME

Or: Tap MENU

Wi-Fi.

2. Tap WPS quick connection (WPS button).

3. Activate WPS

on the external Wi-Fi device.

The Wi-Fi

connection is set up. Further inputs may be required on the Wi-Fi device to complete the connection.

WPS

is not supported by all Wi-Fi devices. Establish the connection manually in this case:

—Set up the Infotainment system as aWi-

Fi

hotspot (→ Wi-Fi hotspot – Wi-Fi client).

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—Connect the Infotainment system as a client to the hotspot of an externalWi-

Fi

device (→ Wi-Fi hotspot – Wi-Fi client).

Wi-Fi pairing via QR code

The Wi-Fi

connection can also be established by scanning the corresponding QR Code.

Prerequisites

✓ The Wi-Fi

hotspot of the Infotainment system is activated.

✓ A suitable application for scanning aQR Code

is installed on the Wi-Fi device.

1. Tap HOME

Or: Tap MENU

Wi-Fi.

2. Tap Quick connection with Infotainment system.

3. Scan the QR Code

on the Infotainment system screen with the Wi-Fi device.

The Wi-Fi

device is connected as a client to the Wi-Fi hotspot of the Infotainment system.

While the Infotainment system is in theWi-

Fi

settings menu, the wireless charging function is deactivated. Wireless charging is activated again once you leave the

Settings menu.

For older Wi-Fi

devices, it may be the case that the function is restricted or it does not work. Make sure you are using the

latest software version for your Wi-Fi device.

Configuring a Wi-Fi client

To establish an Internet connection, e.g. to use country-specific online services, the Infotainment system can use the

Wi-Fi

hotspot of an external Wi-Fi device such as a mobile telephone.

Setting up a Wi-Fi connection

1. Activate the Wi-Fi

hotspot on the Wi-Fi device. Observe the operating instructions provided by the manufacturer of theWi-Fi

device.

2. Tap HOME

Wi-Fi Wi-Fi:.

Or: Tap MENU

3. Tap Wi-Fi search

Or: Activate Wi-Fi.

The Infotainment system searches forWi-Fi

hotspots nearby. The search operation may take a few seconds.

4. Select the Wi-Fi

network of the desired Wi-Fi device.

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Connectivity for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

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