data are exchanged over a secure connection, e.g. using the designated IT systems of the manufacturer. Any
collection, processing and use of personal data that goes beyond the provision of the service takes place exclusively
according to legal regulations, contractual agreements or the necessary permission.
You can activate and deactivate the services and functions, some of which charge a fee, and, in some cases, also
disable the vehicle's entire data connection. This does not apply to any functions and services required by law, e.g.
emergency call systems.
Third-party services
If you are able to use online services provided by a party other than the manufacturer, these services are the sole
responsibility of the provider in question and are subject to this provider's privacy policy and terms and conditions of
use. Volkswagen Commercial Vehicles has no influence over the content exchanged in these services.
Please refer to the provider in question for information about the type, scope and purpose of the collection and use of
personal data related to third-party services.
WARNING
Incorrect use of the diagnostic interface can cause faults, which can result in accidents and serious injuries.
● Never read out the event memory using the diagnostic interface yourself.
● The event memory should be read only by a correspondingly qualified workshop using the diagnostic interface.
Event data recorder
This vehicle is equipped with an event data recorder. The event data recorder’s main task is to record data in
accidents or situations similar to an accident, e.g. when an airbag is triggered or when the vehicle collides with an
obstacle on the road. These data help in analysis of how a vehicle system behaved in these situations. The event data
recorder records data relating to the driving dynamics and the restraint system for a short period of 10 seconds or
less, e.g.
—How various systems in your vehicle responded to the situation.
—Whether the driver and front passenger had their seat belts fastened.
—The extent to which the driver depressed the brake and accelerator.
—How fast the vehicle was travelling.
These data help to obtain a better understanding of the circumstances in the situations where accidents and injuries
have occurred.
Data from driver assist systems are also recorded. In addition to information about whether the systems were
switched on or off, available only to a restricted extent or inactive, it is also possible to determine whether these
functions steered, accelerated or braked the vehicle in the above-described situations. Depending on the vehicle
equipment, these systems include the following:
—Automatic adaptive cruise control.
—Lane keeping system.
—Park Assist.
—Emergency braking function.
The data of the event data recorder are recorded only if a particular accident-like situation occurs. No recordings
occur under normal driving conditions. Audio or video data from the vehicle interior or vehicle surroundings are not
stored. Personal data, e.g. name, gender, age or location of the accident, are not recorded at any time. However, third
parties such as law enforcement agencies can use corresponding means to link the content of the event data recorder
with other sources of data and thus establish a reference to persons as part of an accident investigation.
Special equipment, access to the legally prescribed diagnosis interface(on-board diagnosis) and switched-on ignition
are required in order to read data out of the event data recorder.
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