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Consumer information -> Warranty for the paintwork and body for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

Warranty for the paintwork and body  
Volkswagen Commercial Vehicles dealerships provide a warranty for the paintwork and bodies of all vehicles  
purchased from them.  
In addition to the warranty conditions for Volkswagen Commercial Vehicles straight from the factory(as detailed in  
the purchase contract), Volkswagen Commercial Vehicle dealerships guarantee that the body of vehicles they sell will  
not be affected by paint defects or corrosion perforation for a specified period:  
a three-year warranty on paint defects and  
a twelve-year corrosion perforation warranty. Here, corrosion perforation refers to rust forming on the inside  
(cavity) of the body and causing holes in the sheet metal.  
However, if damage of this kind should occur, every Volkswagen Commercial Vehicles dealership must rectify it  
through repair work without charging labour and material costs.  
The warranty does not cover the following:  
Damage caused by external influence or insufficient care.  
Faults on the body or paintwork which are not repaired quickly enough according to manufacturer regulations.  
Corrosion perforation that is directly related to body repairs not being carried out according to manufacturer  
specifications.  
If the body is repaired or painted, your Volkswagen Commercial Vehicles dealership will confirm your warranty  
against corrosion perforation for the repaired area.  
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LongLife mobility guarantee (Volkswagen Commercial Vehicles)  
In many European markets, Volkswagen Commercial Vehicles dealerships offer a comprehensive LongLife mobility  
guarantee for new vehicles. It applies from vehicle delivery until the first scheduled inspection.  
If you purchase your new vehicle directly from Volkswagen Commercial Vehicles, they will issue the LongLife mobility  
guarantee from delivery until the first due inspection.  
Your Volkswagen Commercial Vehicles service partner will extend the LongLife mobility guarantee until the next due  
inspection if the due inspection is carried out there. The cost of the service covers the entire guarantee package.  
Please ask your Volkswagen Commercial Vehicles dealership for details of services, conditions and time limits  
relating to the LongLife mobility guarantee.  
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