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Fuel and Emission control -> Diesel for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

Diesel  
Always refuel diesel with a low sulphur content or with sulphur-free diesel in order to avoid damage to the engine  
and particulate filter.  
Fill vehicles with a diesel engine only with diesel or diesel with a maximum RME fuel content of 7 %  
.
If you use diesel with a high sulphur content, the service intervals are shorter. Suitably qualified workshops can  
provide information on countries that use diesel with a high sulphur content.  
The fuel quality affects the running properties, performance and service life of the engine. Refuel with fuel that  
already contains suitable additives →  
.
Winter-grade diesel fuel and filter preheater system  
During the winter season, you have to use diesel with improved flow characteristics under cold conditions(winter  
diesel). You can avoid operational faults by refuelling winter diesel. Winter diesel is offered at filling stations during  
the winter season.  
There may be different classes of cold depending on the climate and time in the national fuel standards.  
Diesel vehicles are equipped with a filter preheater system. The cold flow characteristic of the diesel is ensured while  
driving by the filter pre-heating function. Information on the cold properties of diesel is provided by the filling  
stations of the respective country, Volkswagen Commercial Vehicles dealerships or qualified workshops.  
Volkswagen Commercial Vehicles recommends leaving the vehicle somewhere where it is sheltered from the  
weather, e.g. in a garage, to ensure that it can still be started even at very low ambient temperatures.  
Misfuelling prevention device  
The tank filler neck in diesel vehicles may be fitted with a misfuelling prevention device. This is intended to help  
ensure that the vehicle is refuelled only using diesel filler nozzles.  
If you are unable to insert the fuel nozzle into the tank filler neck properly, first check whether you are using a diesel  
pump nozzle. Once you have ascertained that you are using the correct filler nozzle, turn the diesel filler nozzle back  
and forth while applying light pressure. This can open the misfuelling prevention device and make it possible to refuel  
the vehicle. If the misfuelling prevention device is still closed, contact an authorised workshop and have the system  
checked.  
The misfuelling prevention device may not open if you have to refuel the vehicle using a spare fuel canister in an  
emergency.  
In order to still fill the tank with fuel, pour thediesel into the tank extremely slowly in very small quantities. Use a  
suitable adapter for the spare fuel canister to make refuelling easier. The relevant adapters are available from a  
suitably qualified workshop.  
WARNING  
Incorrect refuelling can lead to fire, serious injuries and vehicle damage.  
Before refuelling, check whether the fuel standard specified on the pump meets the vehicle's requirements.  
Do not refuel with pure RME fuel, petrol, fuel oil or other unsuitable fuels.  
Use only service additives that have been approved by Volkswagen Commercial Vehicles in the approved quantity.  
At cold temperatures, louder noises may occur in the diesel engine and the exhaust gas may be tinged  
blue.  
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Refuelling  
Fig. 1 On the left-hand side of the vehicle: tank flap with  
open tank cap.  
Refuelling process  
You must refuel the vehicle only with the fuel grades specified on the fuel information label in the tank flap  
(→ Identification of fuels).  
1. Close the left sliding door.  
2. Open the tank flap.  
Vehicles with tank flap collision protection:You will hear a clicking sound when the tank flap is opened. This is  
normal and does not indicate a technical problem. The left sliding door is blocked and cannot be opened when  
the fuel filler flap is open. You can open the sliding door again only when the tank flap has been closed.  
Vehicles without tank flap collision protection:Keep the left sliding door closed during refuelling→  
3. Turn the tank cap to remove it and place it in the holder in the tank flap→ Fig. 1.  
4. Hold the filler nozzle so that the handle is facing down in order to ensure optimum filling.  
The fuel tank is full when the properly operated automatic filler nozzle clicks off for the first time→  
5. Turn the tank cap onto the tank filler neck until it clicks into place.  
.
.
6. Close the tank flap.  
WARNING  
Overfilling the fuel tank may cause the fuel to splash out and overflow. This can cause fires, explosions and serious  
injuries.  
Do not continue refuelling after the filler nozzle switches off for the first time.  
CAUTION  
Opening the sliding door on the left-hand side can cause injuries and damage the vehicle.  
Make sure that the tank flap is closed before opening the sliding door.  
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