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Fuel and Emission control -> Particulate filter for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

Do not fill with more than the maximum refill quantity indicated on the instrument cluster display.  
Remove any spilled AdBlue® as quickly as possible with a damp cloth and plenty of water.  
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Remove any crystallised AdBlue with water and a sponge.  
Dispose of the refill bottle in an environmentally friendly  
way.  
When filling with an AdBlue® filler nozzle, you may notice an  
odour.  
Suitable AdBlue® refill bottles are available from a correspondingly qualified  
workshop.  
Particulate filter  
Regeneration function  
During regeneration of the particulate filter, the accumulated soot inside the particulate filter is burnt to ash so that it  
does not become clogged. Regeneration takes place at periodic intervals at high temperatures. To achieve the high  
temperatures in the particulate filter, additional diesel is injected into the engine where it is burnt in the diesel  
oxidation catalytic converter to enable regeneration.  
Depending on the driver’s driving profile and the load placed on the engine, the amount of diesel fuel injected is  
continuously adjusted to maintain a high temperature in the particulate filter during regeneration. During post-  
injection of diesel fuel, small amounts of fuel may enter the oil circuit of the engine. During regular driving, this fuel  
evaporates again from the engine oil. If the engine oil temperatures are not high enough due to the driving profile or  
if a lot of short distances are driven, the fuel cannot evaporate from the engine oil and oil dilution can occur.  
An indicator light may light up in the instrument cluster display (→ Engine oil).  
Automatic regeneration  
The soot in the particulate filter is burnt off at high temperatures on a periodic basis.  
Volkswagen Commercial Vehicles recommends that you avoid making only short journeys to assist the regeneration  
of the particulate filter.  
The radiator fan may run on while the vehicle is moving or when the engine has been switched off.  
Regeneration is interrupted automatically when the vehicle is driven in the reserve range and the yellow indicator  
lamp lights up.  
NOTICE  
Aborted regeneration and the associated oil dilution may damage the engine.  
Do not switch off the engine unnecessarily while the indicator lamp is active.  
Avoid frequent short-distance driving and driving cycles at permanently low engine speeds or stationary  
operation.  
Noises, slight smells and increased engine speeds may occur during  
regeneration.  
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Troubleshooting  
Fault in the selective catalytic reduction system  
The red warning lamps  
light up.  
A text message may also be displayed.  
There is a fault in the selective catalytic reduction system or the system is not filled with standard-compliant AdBlu®e.  
It is therefore no longer possible to restart the engine.  
1. Drive immediately to a suitably qualified workshop without switching off the engine.  
2. Have the system checked.  
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AdBlue level too low  
The red warning lamp lights up.  
A text message may also be displayed.  
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It is not possible to start the engine because the AdBlue level is too low.  
1. Park the vehicle.  
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2. Refill the minimum quantity of AdBlue (→ AdBlue).  
or  
Fault in the selective catalytic reduction system  
The yellow or white indicator lamps  
A text message may also be displayed.  
light up.  
There is a fault in the selective catalytic reduction system or the system is not filled with standard-compliant AdBlu®e.  
1. Drive immediately to a suitably qualified workshop.  
2. Have the system checked.  
Or:  
During prolonged spells of cold weather with temperatures below -11°C(+13°F), and in extremely adverse conditions,  
it is possible that the AdBlue® cannot be defrosted and is not available for the emission control system.  
1. Drive the vehicle to a warmer environment with an ambient temperature higher than -11°C(+13°F) within the  
stated range, e.g. a garage.  
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The error message disappears if there is sufficient AdBlue and it has defrosted.  
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AdBlue level low  
or  
The yellow or white indicator lamp lights up.  
A text message may also be displayed.  
1. Refill AdBlue® before the displayed remaining range drops to zero (→ AdBlue).  
Particulate filter clogged with soot  
The yellow  
indicator lamp lights up.  
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The particulate filter is saturated with soot and must be regenerated.  
1. Driving at speeds between 50 – 120 km/h(31 – 75 mph) will help with regeneration.  
2. Observe the relevant speed limits and the vehicle’s gear-change indicator.  
The indicator lamp goes out automatically when the particulate filter has been regenerated.  
1. If the indicator lamp is still lit up after driving for longer than 30 minutes, find a correspondingly qualified  
workshop as soon as possible.  
The particulate filter may become completely clogged if you ignore the indicator lamp . If the particulate filter is  
clogged, a service regeneration must be carried out by a correspondingly qualified workshop.  
Particulate filter clogged  
The yellow indicator lamps  
light up together.  
Self-regeneration of the particulate filter is no longer possible.  
1. Contact a suitably qualified workshop immediately to have a service regeneration carried out.  
The particulate filter will become damaged and will have to be replaced by a suitably qualified workshop if the  
indicator lamps  
are ignored.  
Emissions-relevant fault  
The yellow indicator lamp lights up.  
Fault in an emissions-relevant component that can damage the vehicle.  
1. Drive to the nearest suitably qualified workshop.  
2. Have the engine and exhaust system checked.  
Misfiring  
The yellow indicator lamp flashes.  
Misfiring that can damage the vehicle.  
1. Drive to the nearest suitably qualified workshop.  
2. Have the engine and exhaust system checked.  
There may be engine faults and fuel consumption may be higher if the indicator lamps are lit up or  
flashing.  
Introduction  
Observe any country-specific legislation when securing your vehicle in the event of a breakdown.  
WARNING  
In the event of a sudden driving or braking manoeuvre or accident, a loose vehicle tools container, breakdown set  
and spare wheel could be flung though the vehicle and cause severe injuries.  
Always ensure that the vehicle toolkit, breakdown set and spare wheel are always properly secured in the vehicle.  
WARNING  
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