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Mobile phone interface -> Pairing, connecting and managing for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

Pairing, connecting and managing  
Pair and connect a mobile telephone with the Infotainment system in order to use the functions of the mobile phone  
interface. The mobile telephone must be paired with the Infotainment system before the first connection is  
established. During this process, a user profile is automatically saved in the Infotainment system.  
This pairing procedure can take a few minutes. Available functions depend on the mobile telephone used and its  
operating system.  
Pairing a mobile telephone  
Prerequisites for pairing:  
Bluetooth is activated on the mobile telephone.  
Bluetooth is activated on the Infotainment system.  
1. Touch MENU  
Select mobile telephone.  
Select mobile telephone.  
Or: Press PHONE and touch  
The system starts scanning for available Bluetooth devices. The system shows a list of available Bluetooth  
devices when the search has been completed.  
2. Open the list of available Bluetooth devices on the mobile telephone and select the device name of the  
Infotainment system.  
3. Observe the messages on the mobile telephone and Infotainment system and confirm as necessary.  
If pairing was successful, the data of the mobile telephone will be stored in the user profile.  
4. Optional: confirm the message for the data transfer on the mobile telephone.  
WARNING  
Carrying out the pairing while driving may cause accidents or injuries.  
Only ever pair devices when the vehicle is stationary.  
When some mobile telephones are paired, a  
PIN  
is shown on the display of the mobile telephone. To finish the pairing procedure, enter this PIN on the Infotainment  
system.  
Paired mobile telephones are stored in the Infotainment system even if they are not currently  
connected.  
Managing connections  
Prerequisites:  
The mobile telephone is paired and connected.  
Bluetooth is activated on the mobile telephone.  
1. Tap HOME  
Or: Tap MENU  
Mobile devices.  
Mobile devices.  
Or: Press PHONE and tap  
Select mobile telephone.  
2. Touch to select the technology you wish to use for the connection.  
Active and passive connection  
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At least one mobile telephone must be connected to the Infotainment system in order to use the functions of the  
mobile phone interface. If several mobile telephones are connected to the Infotainment system, you can switch  
between active and passive connections. Establish an active connection to the Infotainment system in order to  
operate the mobile phone interface with the desired mobile telephone.  
Difference between the connection types  
Active  
Mobile telephone is paired and connected. The functions of the mobile phone interface are performed with the  
data of this mobile telephone.  
Passive  
Mobile telephone is paired and connected. Only incoming calls can be accepted via the mobile phone interface.  
Other functions are not available.  
Switching connection type (passive to active)  
Prerequisite:  
several mobile telephones are connected to the Infotainment system simultaneously.  
1. . The mobile telephone with an active connection is highlighted.  
2. Tap the name of the desired mobile telephone.  
Other mobile telephones then automatically have a passive connection.  
User profiles  
An individual user profile is automatically created for every paired mobile telephone. Data from the mobile telephone  
is stored in the user profile, e.g. contact details or settings. A maximum of 10 user profiles can be stored in the  
Infotainment system simultaneously.  
Deleting a user profile  
You can delete user profiles individually under Settings. Reset the Infotainment system to factory settings to delete  
the stored data completely.  
1. Tap  
Setup  
.
Or: Press PHONE and tap  
.
The user profiles are located underSelect mobile telephone or Mobile devices.  
2. Tap the desired user profile and tap to delete.  
Making phone calls and sending messages  
The symbols may have a different appearance in some Infotainment systems.  
Opening the mobile phone interface  
1. Touch HOME  
Or: Touch MENU  
.
.
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