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Accessories, modifications, repairs and renewal of parts -> Repairs and faults in the airbag system for Your Volkswagen Up 4 Door First Generation (2011-2019)

The vehicle owner should keep all assembly documentation for these auxiliary fittings, and pass it  
on to any scrapping company later engaged. In this way, environmentally compatible disposal  
should be guaranteed for all vehicles, including refitted vehicles.  
Windscreen repairs  
To function properly, some items of equipment require a camera or sensor, which is located on the  
inside of the windscreen near the interior mirror. If the windscreen in the viewing field of the camera  
or sensors has been damaged, e.g. by stone impact, the windscreen must be replaced. Repairing  
the crack can lead to malfunction or functional faults in the equipment.  
After changing the windscreen, the camera and sensors must be set up and calibrated by a  
qualified workshop.  
WARNING  
Incorrect repairs and modifications can cause functional problems and damage to the vehicle  
and impair the effectiveness of the driver assist systems. This can result in accidents and  
severe injuries.  
Repairs and modifications to your vehicle should only be carried out by a qualified  
workshop.  
Repairs and faults in the airbag system  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Repairs and modifications must always be carried out according to Volkswagen specifications⇒  
.
Modifications and repairs to the front bumper, the doors, the front seats, the roof, or the bodywork  
should be carried out by a qualified workshop. System components and airbag system sensors can  
be located on these vehicle components.  
If you work on the airbag system or remove and install parts of the system when performing other  
repair work, parts of the airbag system may be damaged. The consequence may be that, in the  
event of an accident, the airbag inflates incorrectly or does not inflate at all.  
Regulations must be observed to ensure that the effectiveness of the airbags is not reduced and  
that removed parts do not cause any injuries or environmental pollution. Qualified workshops are  
familiar with these requirements.  
Any modifications to the vehicle's suspension could prevent the airbag system from working  
properly during a collision. For example, using tyre/rim combinations that have not been approved  
by Volkswagen, lowering the vehicle, making modifications to the suspension rate including work on  
the springs, struts and shock absorbers could change the forces that are measured by the airbag  
sensors and sent to the electronic control unit. Some changes to the suspension could cause the  
forces measured by the sensors to increase. This can lead to the airbag system being triggered in  
collision scenarios where it normally would not be triggered if modifications to the suspension had  
not been made. Other modifications can cause the forces measured by the sensors to decrease,  
therefore preventing the airbag system from being triggered when it should have been.  
WARNING  
Incorrect repairs and modifications can cause function problems and damage to the vehicle  
and impair the effectiveness of the airbag system. This can result in accidents and serious or  
even fatal injuries.  
Repairs and modifications to your vehicle should only be carried out by a qualified  
workshop.  
Airbag modules cannot be repaired. They must be replaced.  
Never use recycled airbag components or components that have been taken from end-of-  
life vehicles in your vehicle.  
WARNING  
Modifications to the vehicle's suspension, including the use of unsuitable tyre/rim  
combinations, can cause the airbag system to work differently and increase the risk of serious  
or fatal injuries in the event of an accident.  
Never install any components in the suspension system that do not have the same  
characteristics as the original factory-fitted components.  
Never use tyre/rim combinations that have not been approved by Volkswagen.  
Retrofitting two-way radios  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction