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Accessories, modifications, repairs and renewal of parts -> Repairs and technical modifications for Your Volkswagen Up 4 Door First Generation (2011-2019)

WARNING  
Incorrectly performed repairs or modifications to your vehicle can impair the effectiveness of  
the airbags, cause faults, accidents and fatal injury.  
Never secure or mount objects such as drink holders or telephone holders either on or  
next to the airbag covers or within the deployment zones of the airbag modules.  
Objects either on or next to the airbag module covers or are in the deployment zone of the  
airbags can cause serious or even fatal injuries should the airbags be activated.  
Service fluids and consumables  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
All service fluids and consumables, e.g. toothed belts, tyres, coolant, engine oil, spark plugs and  
vehicle batteries, are being constantly developed. For this reason, service fluids and consumables  
should be replaced at a qualified workshop. A Volkswagen dealership is always kept up to date on  
innovations.  
WARNING  
Unsuitable service fluids and consumables, and the incorrect use of these fluids and  
consumables, can cause accidents, serious injuries, burns or poisoning.  
Service fluids must be kept in their original sealed container.  
Never store service fluids in empty food containers, bottles or any other non-original  
containers as people finding these containers could drink them.  
Keep children away from all service fluids and consumables.  
Always read and follow the information and warnings on the service fluid packaging.  
When using products that give off harmful fumes, always work outdoors or in a well-  
ventilated area.  
Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids for  
vehicle care. They are toxic and highly flammable. They could cause fires and explosions.  
NOTICE  
Only use suitable service fluids for refilling. Never use the wrong service fluid. Failure to  
observe this warning can result in serious malfunctions and engine damage.  
Optional equipment and other accessories in front of the air inlet reduce the cooling effect  
of the coolant. The engine may overheat at high ambient temperatures and high engine  
loads.  
Leaking service fluids can pollute the environment. Spilt service fluids must be collected in  
suitable containers and disposed of properly and with respect for the environment.  
Repairs and technical modifications  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Repairs and modifications must always be carried out according to Volkswagen specifications⇒  
.
Unauthorised modifications to the electronic components or software in the vehicle may cause  
faults. As the electronic components are linked together in networks, these faults may indirectly  
affect the working of other systems. This can seriously impair safety, lead to excessive wear of  
components, and also invalidate the type approval for the vehicle.  
The Volkswagen dealership cannot be held liable for any damage caused by technical  
modifications and/or work performed incorrectly.  
The Volkswagen dealership cannot be held liable for any damage caused by technical  
modifications and/or work performed incorrectly, nor are these covered by the Volkswagen  
guarantee.  
Volkswagen recommends that all repairs and technical modifications are performed by an  
authorised Volkswagen dealership using Volkswagen Genuine Parts®.  
Vehicles with special auxiliary equipment or body parts  
The manufacturer of these components must ensure that these parts (fittings) adhere to the  
stipulated environmental laws and regulations, particularly the EU directive 2000/53/EC concerning  
end-of-life vehicles and EU directive 2003/11/EC concerning the restriction on the marketing and  
use of certain dangerous substances and preparations.  
The vehicle owner should keep all assembly documentation for these auxiliary fittings, and pass it  
on to any scrapping company later engaged. In this way, environmentally compatible disposal  
should be guaranteed for all vehicles, including refitted vehicles.  
Windscreen repairs  
To function properly, some items of equipment require a camera or sensor, which is located on the  
inside of the windscreen near the interior mirror. If the windscreen in the viewing field of the camera  
or sensors has been damaged, e.g. by stone impact, the windscreen must be replaced. Repairing  
the crack can lead to malfunction or functional faults in the equipment.  
After changing the windscreen, the camera and sensors must be set up and calibrated by a  
qualified workshop.  
WARNING  
Incorrect repairs and modifications can cause functional problems and damage to the vehicle  
and impair the effectiveness of the driver assist systems. This can result in accidents and  
severe injuries.  
Repairs and modifications to your vehicle should only be carried out by a qualified  
workshop.  
Repairs and faults in the airbag system  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Repairs and modifications must always be carried out according to Volkswagen specifications⇒  
.
Modifications and repairs to the front bumper, the doors, the front seats, the roof, or the bodywork  
should be carried out by a qualified workshop. System components and airbag system sensors can  
be located on these vehicle components.  
If you work on the airbag system or remove and install parts of the system when performing other  
repair work, parts of the airbag system may be damaged. The consequence may be that, in the  
event of an accident, the airbag inflates incorrectly or does not inflate at all.  
Regulations must be observed to ensure that the effectiveness of the airbags is not reduced and  
that removed parts do not cause any injuries or environmental pollution. Qualified workshops are  
familiar with these requirements.  
Any modifications to the vehicle's suspension could prevent the airbag system from working  
properly during a collision. For example, using tyre/rim combinations that have not been approved  
by Volkswagen, lowering the vehicle, making modifications to the suspension rate including work on  
the springs, struts and shock absorbers could change the forces that are measured by the airbag  
sensors and sent to the electronic control unit. Some changes to the suspension could cause the  
forces measured by the sensors to increase. This can lead to the airbag system being triggered in  
collision scenarios where it normally would not be triggered if modifications to the suspension had  
not been made. Other modifications can cause the forces measured by the sensors to decrease,  
therefore preventing the airbag system from being triggered when it should have been.  
WARNING  
Incorrect repairs and modifications can cause function problems and damage to the vehicle  
and impair the effectiveness of the airbag system. This can result in accidents and serious or  
even fatal injuries.  
Repairs and modifications to your vehicle should only be carried out by a qualified  
workshop.  
Airbag modules cannot be repaired. They must be replaced.  
Never use recycled airbag components or components that have been taken from end-of-  
life vehicles in your vehicle.  
WARNING  
Modifications to the vehicle's suspension, including the use of unsuitable tyre/rim  
combinations, can cause the airbag system to work differently and increase the risk of serious  
or fatal injuries in the event of an accident.  
Never install any components in the suspension system that do not have the same  
characteristics as the original factory-fitted components.  
Never use tyre/rim combinations that have not been approved by Volkswagen.  
Retrofitting two-way radios  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction