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While driving -> Changing gear for Your Volkswagen Up 4 Door First Generation (2011-2019)

WARNING  
Never switch off the engine while the vehicle is in motion. This can lead to a loss of vehicle  
control, accidents and serious injuries.  
The airbags and belt tensioners will not work if the ignition is switched off.  
The brake servo will not work when the engine is switched off. More force is required on  
the brake pedal to stop the vehicle.  
The power steering will not function if the engine is switched off, and more force will be  
required to steer the vehicle.  
If the vehicle key is removed from the ignition, the steering lock can activate and you will  
no longer be able to steer the vehicle.  
NOTICE  
If the vehicle has been driven at high load for a long period, the engine could overheat when it  
is switched off. In order to avoid damage to the engine, allow the engine to run in neutral for  
approximately 2 minutes before switching it off.  
After the engine is switched off, the radiator fan in the engine compartment may run on for  
some minutes, even if the ignition is switched off or the vehicle key has been removed. The radiator  
fan will switch itself off automatically.  
Electronic immobilizer  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The immobilizer helps to prevent the engine from being started and driven with an unauthorised  
vehicle key.  
There is a chip in the key. It automatically deactivates the immobilizer when the vehicle key is  
inserted into the ignition lock.  
The electronic immobilizer is automatically activated when the vehicle key is removed from the  
ignition lock.  
The engine can only be started using a genuine Volkswagen vehicle key with the correct code.  
Coded vehicle keys are available from a Volkswagen dealership ⇒ Vehicle key set.  
If a non-authorised vehicle key has been used, the display in the instrument cluster will show  
. The vehicle cannot be used if this occurs. Remove the non-authorised vehicle key from  
the ignition lock and used an authorised vehicle key.  
The vehicle cannot be operated properly if you do not have a genuine Volkswagen key.  
Changing gear  
Introduction  
This chapter contains information on the followingsubjects:  
⇒ Warning and indicator lamp  
⇒ Pedals  
⇒ Manual gearbox: selecting a gear  
⇒ Automated manual gearbox: selecting a gear  
⇒ Changing gear with Tiptronic  
⇒ Driving with an automated manual gearbox  
⇒ Fault in the automated manual gearbox  
⇒ Gear-change indicator (manual gearbox)  
The following will occur if reverse gear is selected and the ignition is  
switched on:  
The reverse light comes on.  
The rear window wiper will move once when the windscreen wipers are switched on.  
The ParkPilot may switch on.  
Additional information and warnings:  
Overview of the centre console ⇒ Overview of the centre console  
Instruments ⇒ Instruments  
Braking, stopping and parking ⇒ Braking, stopping and parking  
Pull-away assist systems ⇒ Pull-away assist systems  
ParkPilot ⇒ ParkPilot  
Engine management system and exhaust purification system ⇒ Engine management system  
and exhaust purification system  
Tow-starting and towing ⇒ Tow-starting and towing  
WARNING  
Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This  
can cause you to lose control of the vehicle, which can lead to accidents and serious injuries.  
The kickdown function or fast acceleration should only be used if the visibility, weather,  
road and traffic conditions permit.  
WARNING  
Never ride the brake pedal. Do not overuse the brake pedal. Constant braking will cause the  
brakes to overheat. This can considerably reduce the brake effect, increase the braking  
distance and, in certain circumstances, cause the brake system to fail completely.  
NOTICE  
Never let the brakes rub by applying light pressure to the brake when it is not necessary to  
brake. This will increase levels of wear.  
Before driving down a long, steep gradient, reduce speed and change to a lower gear or in  
vehicles with an automated manual gearbox in Tiptronic mode, move the selector lever to a  
lower position. This will make use of the engine braking effect and relieve the load on the  
brakes. The brakes could otherwise overheat and possibly fail. The brakes should only be  
used to slow or stop the vehicle.  
Warning and indicator lamp  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Lit up Possible cause  
Solution  
Do not drive on!  
Seek expert assistance. Failure to do so can  
cause considerable damage to the gearbox  
⇒ Fault in the automated manual gearbox.  
Fault in the automated manual gearbox.  
Switch the ignition on and off. If the indicator  
Gears in the automated manual gearbox lamp remains lit up, the automated manual  
cannot be selected correctly.  
gearbox should be checked by a qualified  
workshop .  
Allow the gearbox to cool down in selector  
lever position . If the indicator lamp  
remains lit up, the automated manual  
gearbox should be checked by a qualified  
workshop .  
Automated manual gearbox temporarily  
overheated.  
Selector lever for the automated manual  
gearbox in position and the brake  
pedal not depressed.  
To select a position, press the brake pedal  
⇒ Braking, stopping and parking.  
Depress the break pedal ⇒ Braking, stopping  
and parking and allow the gearbox to cool  
down. Do not perform pulling-away  
manoeuvres in the meantime. If the indicator  
lamp remains lit up, the automated manual  
gearbox should be checked by a qualified  
workshop .  
In conjunction with the yellow indicator  
lamp for gearbox temperature  
:
automated manual gearbox overheated.  
In conjunction with the flashing display  
on the instrument cluster: the selector  
lever for the automated manual gearbox  
is not in position , prompt to start the  
engine.  
Move the selector lever to and start the  
engine ⇒ Starting and stopping the engine.  
Flashes Possible cause  
Solution  
Flashing: vehicle with an automated  
manual gearbox is not secured from  
rolling away.  
Apply the handbrake ⇒ Braking, stopping  
and parking.  
You are prompted in conjunction with  
the indicator lamp to depress the brake  
Move the selector lever to and start the  
engine ⇒ Starting and stopping the engine.  
pedal  
: prompt to start the engine.  
Stop the car and move the selector lever to  
position so that it can then be moved to  
During forward travel: attempt to place  
automated manual gearbox selector  
lever into position  
.
position  
.
Depress the brake pedal ⇒ Braking,  
stopping and parking, move the selector  
lever to position and then back to the  
The selector lever for the automated  
manual gearbox has been moved to  
position or but the brake pedal  
was not depressed.  
required position or  
.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is  
switched on. They will switch off after a few seconds.  
WARNING  
Failure to observe illuminated warning lamps and text messages can lead to your vehicle  
breaking down in traffic, and can cause accident and serious injury.  
Never ignore any illuminated warning lamps or text messages.  
Stop the vehicle as soon as possible and when safe to do so.  
If the vehicle is stationary or has to be parked for repairs, always park the vehicle at a safe  
distance from the road, switch on the hazard warning lights, switch off the engine and take  
other precautionary measures in order to warn traffic behind you.  
NOTICE  
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle  
being damaged.  
Pedals  
Fig. 94 Pedals in vehicles with a manual gearbox: accelerator, brake pedal, clutch pedal  
Fig. 95 Pedals in vehicles with an automated manual gearbox: accelerator, brake pedal  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The operation and freedom of movement of all pedals must never be impaired by objects or floor  
mats.  
Only use floor mats that leave the pedal area free and can be securely fastened in the footwell.  
If a brake circuit fails, you will have to depress the brake pedal further than normal in order to bring  
the vehicle to a stop.  
WARNING  
Objects in the driver footwell can hinder pedal operation. This can lead to loss of control of the  
vehicle and increase the risk of serious injury.  
Please ensure that all pedals can always be operated without any hindrance.  
The foot mats must always be properly secured in the footwell.  
No additional foot mats or other floor coverings should be placed over the fitted foot mat.  
Ensure that no objects can enter the driver footwell while the vehicle is in motion.  
NOTICE  
The pedals must be freely operable at all times. For example, the braking distance to fully stop  
the vehicle will be longer if a braking circuit is faulty. The brake pedal will have to be  
depressed further and harder than normal.  
Manual gearbox: selecting a gear  
Fig. 96 Gear shift pattern of a 5-speed manual gearbox  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The positions of the individual driving gears are shown on the gearshift lever ⇒ Fig. 96.  
Fully depress and hold the clutch pedal.  
Move the gear lever to the required position ⇒  
Release the clutch to engage.  
.
In models for certain countries the clutch pedal will have to be depressed fully in order to start the  
engine.  
Selecting reverse gear  
Reverse gear should only be selected when the vehicle is stationary.  
Fully depress and hold the clutch pedal ⇒  
Shift the gear lever to the neutral position.  
.
Push the gearshift lever fully to the right and then back into the reverse gear position  
⇒ Fig. 96.  
Release the clutch to engage.  
Shifting down  
You should always select the next immediate gear when shifting down a gear whilst the vehicle is in  
motion. The engine revs should not be too high when doing this ⇒  
. Damage to the clutch and  
the gearbox could occur if at high speeds or high engine revs one or more gears are skipped when  
shifting down gear, even if the clutch is not released when doing this ⇒  
.
WARNING  
When the engine is running, the vehicle will start to move as soon as a gear is engaged and  
the clutch released. This also applies when the handbrake is on.  
Never engage reverse gear while the vehicle is in motion.  
WARNING  
Shifting gears incorrectly to a lower gear can lead to a loss of control of the vehicle, which can  
cause accidents and serious injuries.  
NOTICE  
Serious damage to the clutch and gearbox can occur if the gear stick on the manual gearbox  
is shifted to too low a gear when travelling at high speeds or at high revs. This also applies if  
the clutch remains depressed and the gears do not engage.  
NOTICE  
Please note the following to help avoid damage and premature wear:  
Do not rest your hand on the gear lever when driving. The pressure from your hand is  
passed onto the selector forks in the gearbox.  
Ensure that the vehicle has come to a full stop before engaging reverse gear.  
Always fully depress the clutch pedal when changing gear.  
Do not hold the vehicle by riding the clutch on a slope with the engine running.  
Automated manual gearbox: selecting a gear  
Fig. 97 Selector lever for the automated manual gearbox  
Fig. 98 Gear shift pattern for the automated manual gearbox  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
To move the selector lever out of position N to position D or R, first depress and hold the brake  
pedal.  
The current gearbox position or the selected gear will be shown in the instrument cluster display if  
the ignition is switched on.  
Selector  
lever  
position  
Designation  
Meaning ⇒  
Reverse gear is selected.  
May only be selected when the vehicle is stationary.  
Reverse gear  
Neutral  
The gearbox is in the neutral position. No force is transmitted  
to the wheels and the braking effect of the engine is not  
available.  
All forward gears are shifted up and down automatically. The  
timing of the gear shift is determined by the engine load, your  
individual driving style and the speed of the vehicle.  
Standard forward  
driving position  
Tiptronic position All forward gears can be shifted up and down manually  
for forward travel ⇒ Changing gear with Tiptronic. This remains the case until  
(manual shift  
programme)  
the system does not perform or prevents a gear change due to  
the current driving situation.  
WARNING  
Engaging an incorrect selector lever position can cause you to lose control of the vehicle,  
which can lead to accidents and serious injuries.  
Never depress the accelerator pedal when selecting a position.  
When the engine is running and a position has been selected, the vehicle starts moving as  
soon as the accelerator is depressed.  
Never select the reverse gear while the vehicle is in motion.  
WARNING  
Unintentional vehicle movements can cause serious injury.  
The driver must never leave the driver seat when the engine is running and a position has  
been selected. If you have to leave the vehicle while the engine is running, always firmly  
apply the handbrake and move the selector lever to position N.  
Never select position R when the vehicle is in motion.  
Never leave the vehicle if the handbrake is not on. While the is engine running the vehicle  
will roll downhill, irrespective of the position selected.  
If the lever is moved accidentally to N when driving, take your foot off the accelerator. Wait  
for the engine revs in the neutral position before selecting a position again.  
Changing gear with Tiptronic  
Fig. 99 Selector lever in Tiptronic position  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
With Tiptronic the gears in an automated manual gearbox can be shifted up and down manually.  
The gear that is currently selected will be maintained when the Tiptronic programme is selected.  
This remains the case until the system does not perform a gear change due to the current driving  
situation.  
Operating Tiptronic  
From position D push the selector lever left into the Tiptronic gate M⇒  
.
Gently push the selector lever forwards ⊕ or back ㊀ to shift gear up or down ⇒ Fig. 99.  
Push the selector lever to the left again in the Tiptronic gate M to exit Tiptronic mode ⇒  
.
In selector lever position D, push the lever towards the ⊕ or the ㊀ to switch briefly into the Tiptronic  
programme M.  
NOTICE  
When accelerating, the gearbox automatically shifts up to the next gear shortly before the  
maximum permitted engine speed is reached.  
When shifting down a gear manually, the gearbox will not change gear until the engine can  
no longer be overrevved.  
Driving with an automated manual gearbox  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The gearbox changes the forward gears up and down automatically.  
Driving down hills  
The steeper the gradient, the lower the gear you will need. Lower gears increase the braking effect  
of the engine. Never allow the vehicle to roll down mountains or hills in the neutral position N.  
Reduce your speed.  
Push the selector lever in position D to the left into the Tiptronic gate M⇒ Changing gear with  
Tiptronic.  
Gently push the selector lever back ㊀ to change down gear.  
Stopping the vehicle and pulling away when driving uphill  
The steeper the incline, the lower the gear that is required.  
If you wish to stop the vehicle or pull away when driving uphill, you should use the Hill Hold Assist  
function ⇒ Pull-away assist systems. Pulling the handbrake switches the Hill Hold Assist off.  
Vehicles without Hill Hold Assist: When you stop the vehicle on an incline and a position is still  
selected, the vehicle must always be prevented from rolling by depressing the brake pedal or by  
applying the handbrake. The brake pedal or the handbrake should not be released until you start to  
pull away ⇒  
.
Kick-down  
The kickdown function enables maximum acceleration in the selector lever position D or in the  
Tiptronic position M.  
If the accelerator pedal is depressed fully, the gearbox will automatically shift to a lower gear,  
depending on the speed and engine revs. This will make use of the full vehicle acceleration ⇒  
.
The gearbox does not shift up to the next gear until the engine reaches the maximum engine speed  
for the gear.  
WARNING  
Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This  
can cause you to lose control of the vehicle, which can lead to accidents and serious injuries.  
Always adjust your driving style in accordance with the flow of traffic.  
The kickdown function or fast acceleration should only be used if the visibility, weather,  
road and traffic conditions permit.  
You should never endanger other road users through the acceleration of your vehicle or  
through your driving style.  
NOTICE  
If you stop the vehicle on an incline, do not attempt to stop it from rolling back by depressing  
the accelerator while a position is still selected. The automated manual gearbox could  
overheat and be damaged.  
Fault in the automated manual gearbox  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Emergency programme  
There may be a fault in the system if warning and indicator lamps for the automated manual  
gearbox light up in the vehicle cluster ⇒ Warning and indicator lamp. When certain faults occur, the  
automated manual gearbox runs in an emergency programme. The vehicle can still be driven in the  
emergency programme, but only at reduced speed and not in all gears.  
With an automated manual gearbox it may then be the case that the vehicle can no longer be  
driven in all gears.  
In all cases the automated manual gearbox should be checked by a qualified workshop  
immediately.  
Overheating in the automated manual gearbox  
The automated manual gearbox can overheat, for example if the vehicle regularly pulls off from the  
starting position or in stop-and-go traffic. Overheating is indicated by a warning lamp  
in the instrument cluster. An acoustic warning may also be heard. Stop the vehicle and allow the  
gearbox to cool down ⇒  
displayed  
.
The vehicle does not move forwards or backwards even though a position  
has been selected  
If the vehicle will not move in the required direction, the system may have selected the position  
incorrectly. Depress the brake pedal and reselect the position.  
If the vehicle still does not move in the required direction, there is a system fault. Seek expert  
assistance and have the system checked.  
NOTICE  
If the display indicates that the gearbox is overheating for the first time, the vehicle will  
have to be parked safely or driven faster than 20 km/h (12 mph).  
If the lamp signal and acoustic warning are repeated approximately every 10 seconds, the  
vehicle must immediately be parked safely and the engine switched off. Allow the gearbox  
to cool down.  
In order to prevent damage to the gearbox, you should not drive on until the lamp goes out.  
You should not pull away or drive the vehicle at very low speeds while the gearbox is  
overheated.  
Gear-change indicator (manual gearbox)  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
In some vehicles, the instrument cluster will show which gear should be selected while the vehicle  
is in motion to reduce fuel consumption.  
Display Meaning  
The current gear is optimal.  
A higher gear is recommended.  
A lower gear is recommended.  
CAUTION  
The gear-change indicator is only designed to assist the driver and cannot replace the driver's  
own judgement.  
The driver has full responsibility for selecting the correct gear in all situations, e.g. when  
overtaking or when driving up and down hills.  
Driving in the correct gear can reduce fuel consumption.  
The display on the gear-change indicator will disappear when the clutch pedal is depressed.  
In some vehicles the gear recommendation may be displayed on the screen of the portable  
navigation device (delivered by Volkswagen) ⇒ Accessories, modifications, repairs and renewal of  
parts.  
Braking, stopping and parking  
Introduction  
This chapter contains information on the followingsubjects:  
⇒ Warning and indicator lamps  
⇒ Handbrake  
⇒ Parking  
⇒ Information on the brakes  
⇒ Brake assist systems  
⇒ Brake fluid  
The brake assist systems are the electronic brake pressure distribution system (EBV), anti-lock  
brake system (ABS), the brake assist system (BAS), the electronic differential lock (EDS), traction  
control (TC), the traction control system (TCS) and the electronic stabilisation programme (ESC).  
Additional information and warnings:  
Pull-away assist systems ⇒ Pull-away assist systems  
Wheels and tyres ⇒ Wheels and tyres  
Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs  
and renewal of parts