Get In an emergency Guide for Volkswagen Up 4 Door Second Generation (2019-2023)

Practical tips

Frequently asked questions

If you suspect that there is a fault in the vehicle or if your vehicle has been damaged, read and

observe the following information before contacting a Volkswagen dealership or qualified

workshop. You may also find useful information in the index under the headings Things to note or

Checklist.

Irregularity

Some possible causes Possible solution

– Jump start the engine ⇒ Starting the

engine with jump leads.

– Recharge the vehicle battery

⇒ Vehicle battery.

Vehicle battery is discharged.

Engine does not start.

An incorrect vehicle key is

being used.

Use a valid vehicle key ⇒ Vehicle key

set.

The fuel level is too low.

Fill the tank ⇒ Filling the tank.

– Replace battery ⇒ Vehicle key set.

– Move closer to the vehicle.

– Synchronise vehicle key ⇒ Vehicle

key set.

– Unlock or lock vehicle manually

⇒ Manual opening and closing.

– The battery in the vehicle

key is discharged.

– The vehicle key is too far

away from the vehicle.

Vehicle cannot be locked

or unlocked with the

vehicle key.

Cold engine, brake assist

systems, electronic steering

column lock, auxiliary heater, Noises.

filling up with natural gas.

Refer to the index under entries for

Unusual noises.

Refer to the index under entries for

Assist systems.

Assist systems are active.

An incorrect tyre pressure is

being used.

Check tyre pressure ⇒ Wheels and

tyres.

Unusual handling.

Check the rims and tyres regularly for

damage ⇒ Wheels and tyres and

replace as necessary ⇒ Changing a

wheel.

Damage to the tyre or wheel.

No direct solutions possible as it

depends on the equipment level.

Contact a Volkswagen dealership if

necessary ⇒ Vehicle toolkit.

The vehicle has no

vehicle jack, spare wheel

or breakdown set.

Equipment depends on type

of vehicle.

– Headlight has been masked

for driving on the left or on the – Mask the headlights accordingly for

right.

The road ahead is not lit – Headlight not adjusted

driving on the left or right ⇒ Lights.

– Adjust headlight range ⇒ Lights.

– Change bulbs ⇒ Changing bulbs.

– Switch dipped headlights on

⇒ Lights.

up properly.

correctly.

– Bulbs have failed.

– Dipped beam headlight not

switched on.

Recharge vehicle battery ⇒ Vehicle

battery.

Low vehicle battery charge.

Low fuel level.

Electrical consumers not

working.

Fill the tank ⇒ Filling the tank.

Check fuse and replace as necessary

⇒ Fuses.

Fuse blown.

– Avoid driving short distances.

– Think ahead when driving.

– Accelerate evenly.

– Short distances driven.

– Uneven acceleration.

An electrical consumer is

switched on.

Switch off all consumers that are not

needed.

Have the fault rectified ⇒ Engine

management system and exhaust

purification system.

Fault in engine management

system.

Fuel consumption is

higher than indicated.

Adjust the tyre pressure ⇒ Wheels

and tyres.

Tyre pressure too low.

Driving in hilly regions.

No direct solutions possible.

Driving with a heavy load.

Driving at high engine speed. Select a high gear.

In an emergency

Introduction

This chapter contains information on the followingsubjects:

⇒ Making you and your vehicle safe

⇒ First aid kit, warning triangle and fire extinguisher

Additional information and warnings:

•

Braking, stopping and parking ⇒ Braking, stopping and parking

Manual opening and closing ⇒ Manual opening and closing

Vehicle toolkit ⇒ Vehicle toolkit

Changing a wheel ⇒ Changing a wheel

WARNING

Broken-down vehicles increase the risk of accidents in road traffic – both for you and other

road users.

•

Stop the vehicle as soon as possible and when safe to do so. Park the vehicle at a safe

distance from moving traffic in order to lock all doors securely in an emergency. Switch on

the hazard warning lights to warn other road users.

•

Never leave children or people requiring assistance alone in the vehicle when the doors

are locked. This may mean that they are locked in the vehicle in an emergency. People

locked in the vehicle may be subjected to very high or very low temperatures.

Making you and your vehicle safe

Fig. 140 In the upper part of the centre console: button for switching the hazard warning lights on

and off

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Observe any legislation concerning the safety of broken-down vehicles. For example, many

countries stipulate that you have to switch on the hazard warning lights and wear a high-visibility

waistcoat ⇒ First aid kit, warning triangle and fire extinguisher.

Checklist

To ensure your own safety and that of your passengers, observe the following actions in the

specified order ⇒

:

Stop the vehicle at a safe distance away from moving traffic and on a suitable surface .

Switch on the hazard warning lights using the button .

Apply the handbrake firmly Braking, stopping and parking.

Select the neutral position or move the selector lever to N Changing gear.

Stop the engine and remove the vehicle key from the ignition .

Ensure that all occupants exit the vehicle away from moving traffic and proceed to a safe

position, e.g. behind the safety barrier.

Take all vehicle keys with you when you leave the vehicle.

Place the warning triangle in position to draw the attention of other road users to your

vehicle.

Allow the engine to cool down and, if necessary, seek expert assistance.

When the hazard warning lights are switched on, for example if you are being towed, you can still

indicate a change in direction or lane change by operating the turn signal. The warning lights will be

interrupted temporarily.

Switch on the hazard warning lights:

•

When traffic ahead suddenly starts moving more slowly or you reach the tail end of a traffic jam,

to will warn vehicles behind you.

•

When there is an emergency.

When the vehicle breaks down.

When tow-starting or towing.

Always follow local regulations for the use of the hazard warning lights.

If the hazard warning lights are not working, use an alternative method of drawing attention to the

broken-down vehicle. This method must comply with traffic legislation.

WARNING

Ignoring any of the items on this important safety checklist can lead to accidents and severe

injuries.

•

Always follow the instructions in the checklist and observe the general safety procedures.

WARNING

The components of the exhaust system become very hot. This can cause fires and serious

injuries.

•

Park the vehicle so that no part of the exhaust system can come into contact with any

inflammable material underneath the vehicle, e.g. dry grass, fuel.

The vehicle battery will discharge if the hazard warning lights are left on over a long period of

time – even when the ignition is switched off.

If you brake hard at speeds over approximately 80 km/h (50 mph), the brake lights will flash

to warn the traffic behind. If you then continue to brake, the hazard warning lights will be switched

on automatically at speeds under approximately 10 km/h (6 mph). The brake light will light up

continuously. Once the vehicle starts to accelerate, the hazard warning lights will switch off again.

First aid kit, warning triangle and fire extinguisher

Fig. 141 In the luggage compartment: warning triangle stowage compartment under the floor

covering

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Warning triangle

In some vehicle models, a warning triangle like the one shown may be stowed in a compartment in

the luggage compartment under the floor covering ⇒ Fig. 141.

First aid kit

The first aid kit must comply with legal requirements. Comply with the expiry dates of the contents.

Fire extinguisher

A fire extinguisher may be located in a holder in the footwell in front of the front passenger seat.

The fire extinguisher must comply with the valid legal requirements. It must be fully functional and

checked regularly. See the test certificate on the fire extinguisher.

WARNING

In the event of a sudden driving or braking manoeuvre or accident, loose objects can be flung

though the vehicle and cause severe injuries.

•

Always secure or stow the fire extinguisher, high-visibility waistcoat, first aid kit and

warning triangle safely in the vehicle.

Manual opening and closing

Introduction

This chapter contains information on the followingsubjects:

⇒ Locking or unlocking the driver door and front passenger door manually

⇒ Locking the front passenger door and rear doors manually

⇒ Unlocking the tailgate manually

If the vehicle key or central locking system fails, the doors and tailgate can be locked and, to a

certain extent, unlocked manually.

Additional information and warnings:

•

Vehicle key set ⇒ Vehicle key set

Central locking system ⇒ Central locking system

Doors ⇒ Doors

Tailgate ⇒ Tailgate

In an emergency ⇒ In an emergency

WARNING

Careless manual opening and closing can cause serious injury.

•

When the car has been locked from the outside, the doors and electric windows cannot be

opened from the inside.

•

Never leave children or people requiring assistance alone in the vehicle. They could

become trapped in the vehicle in an emergency and may not be able to get themselves to

safety.

•

Temperatures inside a locked vehicle may reach extremes of heat or cold, according to

season. This can cause serious injuries and illness or fatalities, especially for small

children.

WARNING

The opening/closing paths of the doors and tailgate are potential danger areas where injury

can occur.

•

Doors and tailgate should therefore only be opened or closed when you are sure that

nobody is in their path.

NOTICE

When carrying out manual opening or closing remove and install parts carefully in order to

avoid damage to the vehicle.

Locking or unlocking the driver door and front passenger door

manually

Fig. 142 Door handle on driver door with lock cylinder

First read and observe the introductoryinformation and safety warnings⇒

Introduction

If locked manually, all doors are locked. If unlocked manually, only the driver door or the passenger

door is unlocked.

•

Fold the key bit out of the vehicle key if necessary ⇒ Vehicle key set.

Insert the key bit into the lock cylinder and lock or unlock the vehicle ⇒ Fig. 142.

Locking the front passenger door and rear doors manually

Fig. 143 In end face of the front passenger door: manual lock covered by a rubber seal

Fig. 144 Manually locking the vehicle with the vehicle key

First read and observe the introductoryinformation and safety warnings⇒

Introduction

The front passenger door and the rear doors can be locked manually.

•

Open the door.

If necessary, remove the rubber seal from the end face of the door. The seal is marked with a

lock symbol ⇒ Fig. 143.

•

Fold the key bit out of the vehicle key if necessary ⇒ Vehicle key set.

Insert the key bit into the slit in the opening and turn it clockwise as far as it will go ⇒ Fig. 144.

If necessary, put the rubber seal back in place and close the door fully.

Ensure that the door is locked.

If required, repeat the process for the other doors.

The vehicle should be checked by a qualified workshop as soon as possible.

The doors can be unlocked and opened from the inside by pulling the door release handle.

You may have to pull the door release lever twice ⇒ Central locking system.

Unlocking the tailgate manually

Fig. 145 Inside the luggage compartment: unlocking the tailgate manually

First read and observe the introductoryinformation and safety warnings⇒

Introduction

•

If necessary, fold the backrest of the rear bench seat forwards ⇒ Seat functions.

Remove items of luggage so that you can reach the tailgate from the inside.

Fold the key bit out of the vehicle key ⇒ Vehicle key set.

Insert the key bit into the opening in the tailgate ⇒ Fig. 145 and push the release lever in the

direction of the arrow to unlock the tailgate.

Vehicle toolkit

Introduction

This chapter contains information on the followingsubjects:

⇒ Stowage

⇒ Contents

Observe any country-specific legislation when securing your vehicle in the event of a breakdown.

Vehicle tools in the vehicle

In vehicles factory-fitted with a spare wheel, emergency spare wheel or winter wheels, additional

vehicle tools may be located in the luggage compartment ⇒ Stowage.

Additional information and warnings:

•

Preparation for working in the engine compartment ⇒ Preparation for working in the engine

compartment

•

In an emergency ⇒ In an emergency

Changing a wheel ⇒ Changing a wheel

Breakdown set ⇒ Breakdown set

WARNING

In the event of a sudden driving or braking manoeuvre or accident, a loose vehicle toolkit,

breakdown set and spare wheel could be flung though the vehicle and cause severe injuries.

•

Always ensure that the vehicle toolkit, breakdown set and spare wheel or temporary spare

wheel are secured in the luggage compartment.

WARNING

Unsuitable or damaged tools in the vehicle toolkit can lead to accidents and injuries.

Never work with unsuitable or damaged tools from the vehicle toolkit.

•

Stowage

Fig. 146 In the luggage compartment: floor covering held in upright position

First read and observe the introductoryinformation and safety warnings⇒

Introduction

The vehicle tools, spare wheel, emergency spare wheel or breakdown set are located in the

luggage compartment under the floor covering ⇒ Fig. 146.

•

If necessary, remove the variable luggage compartment floor ⇒ Luggage compartment.

Lift the floor covering at the recess (arrow) ⇒ Fig. 146.

After using the vehicle jack, crank it back to its original position so that it can be stored

safely.

Contents

Fig. 147 Contents of the vehicle toolkit

First read and observe the introductoryinformation and safety warnings⇒

Introduction

The content of the vehicle toolkit depends on the vehicle equipment level. The following describes

the maximum scope.

The vehicle toolkit contains the following⇒ Fig. 147

Screwdriver with hexagon socket in the handle for slackened wheel bolts. The screwdriver

blade is reversible. The screwdriver may be located under the box spanner.

Adapter for the anti-theft wheel bolts. Volkswagen recommends that you carry the wheel

bolt adapter in the vehicle toolkit at all times. The code number of the anti-theft wheel bolt is

engraved on the front of the adapter. You will need this number to replace the adapter if lost.

Make a note of the code number for the anti-theft wheel bolt and keep it in a safe place – but

not inside the vehicle.

Removable towing eye.

Wire hook for pulling off the centre cover, wheel covers and the wheel bolt caps.

Vehicle jack. Before you return the vehicle jack to the toolbox, fully wind in the claw. To

stow the vehicle jack securely the crank lever must be braced against the side of the jack.

Box spanner for wheel bolts.

Vehicles with a natural gas engine

In vehicles with natural gas engines delivered with a second wheel set, the toolkit is kept in a

seperate bag. Volkswagen recommends not keeping the bag in the vehicle all the time but only

when it is necessary for changing to winter or summer tyres.

Hubcaps

Introduction

This chapter contains information on the followingsubjects:

⇒ Centre cover

⇒ Wheel cover

⇒ Wheel bolt caps

Additional information and warnings:

•

Cleaning and caring for the vehicle exterior ⇒ Caring for and cleaning the vehicle exterior

Vehicle toolkit ⇒ Vehicle toolkit

Changing a wheel ⇒ Changing a wheel

Breakdown set ⇒ Breakdown set

WARNING

Using unsuitable hubcaps, or fitting them incorrectly, can cause accidents and serious

injuries.

•

Incorrectly fitted hubcaps can become loose while the vehicle is in motion and endanger

other road users.

•

Do not use damaged hubcaps.

Always ensure that the airflow to cool the brakes is not restricted or reduced. This also

applies if hubcaps are retrofitted. If the airflow is not sufficient, the braking distance could

increase significantly.

NOTICE

Remove the hubcaps carefully and fit them again properly so as to avoid damage to the

vehicle.

Centre cover

Fig. 148 Pulling off the centre cover on an alloy wheel

Fig. 149 Pulling off the centre cover on a steel wheel

First read and observe the introductoryinformation and safety warnings⇒

Introduction

The centre cover has to be pulled off to gain access to the wheel bolts.

Removing and installing the centre cover

•

To remove: take the wire hook from the toolkit and insert it in a hole (alloy wheel) or into an

edge on the cover (steel wheel) ⇒ Fig. 148 or ⇒ Fig. 149.

•

Remove the cover in the direction of the arrow.

To replace: press the centre cover against the rim until you feel it engage.

The centre cover protects the wheel bolts and must be replaced after changing the tyre.

Wheel cover

Fig. 150 Removing the wheel covers

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Removing the wheel covers

•

Take the box spanner and wire hook from the vehicle toolkit ⇒ Vehicle toolkit.

Insert the wire hook into one of the holes in the wheel cover.

Push the box spanner through the wire hook ⇒ Fig. 150 and remove the wheel cover in the

direction of the arrow.

Fitting the wheel covers

The wheel covers must be pushed on to the rims with the hole for the valve aligned with the valve.

When fitting the wheel cover, ensure that it engages securely on the entire circumference. If using

an anti-theft wheel bolt, insert the bolt in the position opposite the valve.

Wheel bolt caps

Fig. 151 Removing the wheel bolt caps

First read and observe the introductoryinformation and safety warnings⇒

Introduction

•

Take the wire hook from the vehicle toolkit ⇒ Vehicle toolkit.

Insert the hook through the opening in the cap ⇒ Fig. 151 and pull off in the direction of the

arrow.

The caps protect the wheel bolts and must be replaced after changing the tyre.

The anti-theft wheel bolt has a separate cap. It only fits onto the anti-theft wheel bolts and not onto

conventional wheel bolts.

Changing a wheel

Introduction

This chapter contains information on the followingsubjects:

⇒ Preparation for changing a wheel

⇒ Wheel bolts

⇒ Lifting the vehicle with the jack

⇒ Changing a wheel

⇒ After changing a wheel

Some models are delivered without a factory-fitted jack or box spanner. If this is the case, the wheel

should be changed by a qualified workshop.

The vehicle jack supplied with the vehicle is only designed for changing a wheel when one vehicle

tyre is damaged and has to be replaced. Seek expert assistance if both tyres on one side of the

vehicle, both tyres on one axle, or all tyres are damaged.

Only change the wheel yourself when the car is parked in a safe place, you are familiar with the

necessary steps and safety procedures and you have access to all the correct tools. Seek expert

assistance if this is not the case.

Additional information and warnings:

•

Exterior views ⇒ Exterior views

Vehicle key set ⇒ Vehicle key set

Wheels and tyres ⇒ Wheels and tyres

In an emergency ⇒ In an emergency

Vehicle toolkit ⇒ Vehicle toolkit

Hubcaps ⇒ Hubcaps

WARNING

Changing a wheel can be dangerous, especially when carried out at the side of a road. Please

note the following steps in order to reduce the risk of serious injuries:

•

Stop the vehicle as soon as possible and when safe to do so. Park the vehicle at a safe

distance from moving traffic in order to carry out the wheel change.

•

All passengers and children in particular must be at a safe distance and away from your

area of work during the wheel change.

•

Switch on the hazard warning lights to warn other road users.

The ground should be firm and level. If necessary use a large, strong board or similar

support for the vehicle jack.

•

Only change the wheel yourself if you feel confident carrying out the procedure. If not,

seek expert assistance.

•

Always use suitable and undamaged tools to change the wheel.

Always switch off the engine, firmly apply the handbrake and move the selector lever to D

or R with the ignition switched on, or select a gear on a manual gearbox in order to reduce

the risk of unintended vehicle movement.

•

The wheel bolt tightening torque should be checked with a torque wrench immediately

after changing a wheel.

Preparation for changing a wheel

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Checklist

The following actions must always be carried out in the given order in preparation for changing

the wheel ⇒

:

In the event of a flat tyre, park your vehicle on a firm and level surface at a safe distance

from the flow of traffic.

Apply the handbrake firmly Braking, stopping and parking.

With an automated manual gearbox, move the selector lever to D or R with the ignition on

Changing gear.

Stop the engine and remove the vehicle key from the ignition Starting and stopping the

engine.

Manual gearbox: select a gear Changing gear.

Ensure that all vehicle occupants exit the vehicle and proceed to a safe position, e.g.

behind the safety barrier.

Chock the wheel opposite the wheel being worked on with a stone or a similar object.

Remove any items of luggage in the luggage compartment.

Remove the spare wheel or temporary spare wheel and vehicle toolkit from the luggage

compartment.

Remove the hubcaps Hubcaps.

WARNING

Ignoring any of the items on this important safety checklist can lead to accidents and severe

injuries.

•

Always follow the instructions in the checklist and observe the general safety procedures.

Wheel bolts

Fig. 152 Changing a wheel: loosening the wheel bolts

Fig. 153 Changing wheel: tyre valve ① and location of the anti-theft wheel bolt ②

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Only the spanner delivered with the vehicle should be used to loosen the wheel bolts.

Only loosen the wheel bolts by approximately one turn before raising the vehicle with the vehicle

jack.

If the wheel bolt is very tight, you may be able to loosen it by pushing down the end of the spanner

carefully with your foot. Hold on to the car for support and take care not to slip.

Loosening the wheel bolts

•

Fit the box spanner over the wheel bolt as far as it will go ⇒ Fig. 152.

•

Hold the end of the box spanner and turn the wheel bolt one turn anticlockwise ⇒

.

Loosening the anti-theft wheel bolt

The anti-theft wheel bolt must be bolted into position ⇒ Fig. 153② on wheels with a wheel cover.

Otherwise, it will not be possible to fit the wheel cover.

•

Take the adapter for anti-theft wheel bolts out of the vehicle toolkit.

Insert the adapter into the anti-theft wheel bolt ⇒ Fig. 153. Push it in as far as it will go.

Insert the box spanner into the adapter as far as it will go.

Hold the end of the box spanner and turn the wheel bolt one turn anticlockwise ⇒

.

Important information about the wheel bolts

The design of the wheel rims and wheel bolts is matched to the factory-fitted wheels. If different

rims are fitted, the correct wheel bolts with the right length and correctly shaped bolt heads must be

used. This ensures that wheels are fitted securely and that the brake system works properly.

In certain circumstances, wheel bolts from a vehicle of the same model series may not be used.

Tightening torque for the wheel bolts

The tightening torque for wheel bolts for steel and alloy wheels is 110 Nm. The tightening torque

should be checked with a torque wrench immediately after changing a wheel.

If the wheel bolts are corroded and difficult to turn, they must be replaced and the wheel hub

threads cleaned before the tightening torque is checked.

Never grease or lubricate the wheel bolts or the threads of the wheel hub. This could cause them to

loosen while the vehicle is in motion, even if the required torque setting is used.

WARNING

Incorrectly tightened wheel bolts can loosen while the vehicle is in motion and cause

accidents, serious injury, and loss of control of the vehicle.

•

Only use wheel bolts that belong to the wheel.

Never use different wheel bolts.

The wheel bolts and threads of the wheel hubs must be clean, free from oil and grease,

and turn easily.

•

Always use the box spanner placed in the vehicle at the factory to loosen and tighten the

wheel bolts.

Only loosen the wheel bolts by approximately one turn before raising the vehicle with the

vehicle jack.

Never grease or lubricate the wheel bolts or the threads of the wheel hub. This could

cause them to loosen while the vehicle is in motion, even if the required torque setting is

used.

•

Never remove the bolts on rims with bolted-on rings.

If the tightening torque of the wheel bolts is too low, the wheel bolts and rims can loosen

while the vehicle is in motion. The wheel bolts and threads can be damaged if the

tightening torque is too high.

Lifting the vehicle with the jack

Fig. 154 Jacking points for the vehicle jack (mirrored on the right-hand side of the vehicle)

Fig. 155 Vehicle jack at the rear left-hand side of the vehicle

First read and observe the introductoryinformation and safety warnings⇒

Introduction

The jack may be applied only at the jacking points shown (markings on the body) ⇒ Fig. 154.

Always use the jacking point closest to the wheel you are working on ⇒

Raise the vehicle using only the designated jacking points.

Checklist

.

To ensure your own safety and that of your passengers, observe the following actions in the

specified order ⇒

:

Find a firm and level surface suitable for lifting the vehicle.

Stop the engine, select a gear on a manual gearbox or with an automated manual

gearbox, move the selector lever to D or R with the ignition switched onChanging gear

then apply the handbrake firmly Braking, stopping and parking.

Chock the wheel diagonally opposite using the collapsible chocks or other suitable objects.

Loosen the wheel bolts on the wheel that is being changed Wheel bolts.

Find the jacking point under the vehicle which is closest to the wheel that is being

changed.

Raise the vehicle jack until it just fits under the jacking point of the vehicle.

Ensure that the foot of the jack is resting securely on the ground with its whole surface and

that the foot of the jack is positioned precisely, i.e. vertically beneath the point of

application .

Position the vehicle jack. At the same time, continue to crank the claw up until it is in

position around the vertical rib underneath the vehicle .

Crank the vehicle jack further until the wheel is just clear of the ground.

WARNING

Incorrect use of the vehicle jack can cause the vehicle to slip off the jack, which can lead to

severe injuries. Please note the following to help reduce the risk of injuries:

•

Only use vehicle jacks that have been approved by Volkswagen for your vehicle type.

Other vehicle jacks could slip out of position – this includes vehicle jacks supplied with

other Volkswagen models.

•

The ground must be firm and level. Soft ground or surfaces at an incline under the vehicle

jack may cause the vehicle to slip off the jack. If necessary use a large, strong board or

similar support for the vehicle jack.

•

On a hard, slippery surface (such as tiles) use a rubber mat or similar to prevent the

vehicle jack from slipping.

Fit the vehicle jack only at the points described. The vehicle jack claw must grip the

vertical rib under the door sill securely ⇒ Fig. 155.

Never place any part of your body (e.g. an arm or leg) underneath the vehicle if the latter

is only supported by the vehicle jack.

If you have to work underneath the vehicle, use suitable stands to provide extra support

for the vehicle.

Never lift the vehicle when the engine is running, or if the vehicle is tilted to the side or on

a gradient.

Never start the engine when the vehicle is raised on a vehicle jack. Engine vibrations can

cause the vehicle to fall off the vehicle jack.

WARNING

Ignoring any of the items on this important safety checklist can lead to accidents and severe

injuries.

•

Always follow the instructions in the checklist and observe the general safety procedures.

Changing a wheel

Fig. 156 Changing a wheel: removing the wheel bolts with the screwdriver handle

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Removing the wheel

•

Read the checklist ⇒ Preparation for changing a wheel.

Loosen the wheel bolts ⇒ Wheel bolts.

Jack up the vehicle ⇒ Lifting the vehicle with the jack.

Using the hexagonal socket in the screwdriver handle ⇒ Fig. 156, unscrew the loosened wheel

bolts, remove and place on a clean surface.

•

Remove the wheel.

Fitting the spare wheel or temporary spare wheel

Note any specific tyre running direction ⇒ Wheels and tyres.

•

Position the spare wheel / temporary spare wheel.

Screw in the wheel bolts in a clockwise direction and use the hexagonal socket in the

screwdriver handle to tighten them gently.

•

Use the adapter for anti-theft wheel bolts where appropriate.

Lower the vehicle with the jack.

Use the box spanner to tighten all the wheel bolts securely in a clockwise direction ⇒

. Do not

tighten the bolts in clockwise or anticlockwise sequence. Tighten them in diagonal sequence.

•

Fit the cover caps, centre covers or wheel covers ⇒ Hubcaps.

WARNING

Incorrect torque or incorrect use of wheel bolts can lead to a loss of control of the vehicle,

cause accidents and serious injuries.

•

Always keep all wheel bolts and threads in the wheel hubs clean and free from oil and

grease. The wheel bolts must be easy to turn and be tightened to the specified torque.

•

The hexagonal socket in the screwdriver handle should only be used for turning wheel

bolts, not use for loosening or tightening them.

After changing a wheel

First read and observe the introductoryinformation and safety warnings⇒

Introduction

•

Clean the tools as necessary and place them back in the foam rubber holder in the luggage

compartment ⇒ Vehicle toolkit.

Stow the spare wheel, temporary spare wheel or the removed wheel safely in the luggage

compartment.

The tightening torque of the wheel bolts should be checked immediately with a torque wrench

⇒ Tightening torque for the wheel bolts.

The damaged wheel should be replaced as soon as possible.

Breakdown set

Introduction

This chapter contains information on the followingsubjects:

⇒ Contents of the breakdown set

⇒ Preparation

⇒ Sealing and inflating tyres

⇒ Test after driving for 10 minutes

You can use the breakdown set (tyre mobility set) to safely seal any tyre damage caused by foreign

bodies or punctures (up to 4 mm in diameter). Do not remove foreign objects (e.g. screws or

nails) from the tyre!

Once the sealant has been added to the tyre, the tyre pressure must be checked again after

approximately 10 minutes of driving.

Seek expert assistance if more than one vehicle tyre is damaged. The breakdown set is only

designed for filling one tyre.

Only use the breakdown set if the car is parked in a safe place, you are familiar with the required

actions and safety procedures, and you have access to the correct breakdown set. Seek expert

assistance if this is not the case.

The tyre sealant must not be used:

•

If the rim is damaged.

If the outside temperature is below -20°C (-4°F).

If there are cuts or punctures in the tyre that are larger than 4 mm.

If the tyre pressure is very low or the tyres are flat.

If the use-by date on the tyre filler bottle has expired.

If a foreign object has been removed from the tyre.

Additional information and warnings:

•

Vehicle key set ⇒ Vehicle key set

Braking, stopping and parking ⇒ Braking, stopping and parking

Wheels and tyres ⇒ Wheels and tyres

In an emergency ⇒ In an emergency

Hubcaps ⇒ Hubcaps

WARNING

Using the breakdown set can be dangerous, especially if the tyres are inflated at the roadside.

Please note the following steps in order to reduce the risk of serious injuries:

•

Stop the vehicle as soon as possible and when safe to do so. Park the vehicle at a safe

distance from moving traffic in order to fill the tyre.

•

Ensure that the ground is firm and level.

All passengers, and children in particular, must be at a safe distance and away from your

area of work.

•

Switch on the hazard warning lights to warn other road users.

The breakdown set should only be used if you feel confident with carrying out the

procedure. If not, seek expert assistance.

•

Tyres repaired with the breakdown set are intended for temporary, emergency use only.

They should only be used until you can reach the nearest qualified workshop.

Tyres that have been repaired using the breakdown set should be replaced as soon as

possible.

•

Sealant is hazardous to health and must be washed off immediately if it gets onto the skin.

The breakdown set must be stored out of the reach of children.

Never use a vehicle jack, even if it is approved for the vehicle.

Always switch off the engine, firmly apply the handbrake and move the selector lever to D

or R with the ignition switched on, or select a gear on a manual gearbox in order to reduce

the risk of unintended vehicle movement.

WARNING

Tyres that have been filled with sealant will not handle in the same way as a standard tyre.

•

Never drive faster than 80 km/h (50 mph).

Avoid full acceleration, sudden braking and fast driving through bends in the road.

Drive for just 10 minutes at no more than 80 km/h (50 mph) and then check the tyre.

Dispose of used or out-of-date sealant in accordance with legal requirements.

You can get a new tyre filler bottle from a Volkswagen dealership.

Observe the separate instructions from the manufacturer of the breakdown set.

Contents of the breakdown set

Fig. 157 The breakdown set

First read and observe the introductoryinformation and safety warnings⇒

Introduction

The breakdown set may be located underneath the floor covering in the luggage compartment. It

includes the following components ⇒ Fig. 157:

Valve core extractor

Sticker with the maximum permitted speed max. 80 km/h or max. 50 mph

Filler hose with plug

Air compressor

Tyre filler hose

Tyre pressure display¹⁾

Air bleed screw²⁾

ON and OFF switch

12-volt plug

Tyre filler bottle with sealant¹⁾

Spare valve core

There is a slot on the lower end of the valve core extractor ① for the valve core. This is required

for extracting and fitting the tyre valve. This also applies to the spare valve core ⑪.

¹⁾Could also be integrated in the compressor.

²⁾This function may be carried out by a button in the compressor instead.

Preparation

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Checklist

The following actions must always be carried out in the given order in preparation for filling a

tyre ⇒

:

If you get a flat tyre, park your vehicle on a firm and level surface at a safe distance from

the flow of traffic.

Apply the handbrake firmly Braking, stopping and parking.

With an automated manual gearbox, move the selector lever to D or R with the ignition on

Changing gear.

Stop the engine and remove the vehicle key from the ignition Starting and stopping the

engine.

Manual gearbox: select a gear Changing gear.

Ensure that all vehicle occupants exit the vehicle and proceed to a safe position, e.g.

behind the safety barrier.

Switch on the hazard warning lights and position the warning triangle In an emergency.

Observe any legal requirements.

Check whether the puncture can be repaired with the breakdown set The tyre sealant must

not be used:.

Remove any items of luggage in the luggage compartment.

Take the breakdown set out of the luggage compartment.

Take the sticker ② from the breakdown set and stick it on the dash panel within the

driver's field of vision.

Do not remove foreign objects (e.g. screws or nails) from the tyre.

WARNING

Ignoring any of the items on this important safety checklist can lead to accidents and severe

injuries.

•

Always follow the instructions in the checklist and observe the general safety procedures.

Sealing and inflating tyres

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Sealing a tyre

•

Unscrew the cap from the tyre valve.

•

Use the valve core extractor ⇒ Fig. 157① to screw the valve core out of the tyre valve. Place

the core on a clean surface.

•

Shake the tyre filler bottle ⇒ Fig. 157⑩ vigorously up and down several times.

Screw the filler hose ⇒ Fig. 157③ tightly onto the tyre filler bottle in a clockwise direction. The

plastic foil on the plug is pierced automatically.

•

Remove the plug from the filler hose ⇒ Fig. 157③ and place the open end fully on the tyre

valve.

•

Hold the bottle upside down and inject the entire contents of the tyre filler bottle into the tyre.

Remove the empty tyre filler bottle from the valve.

Use the valve core extractor ⇒ Fig. 157① to screw the valve core back onto the tyre valve.

Inflating the tyre

•

Screw the tyre filler hose ⇒ Fig. 157⑤ of the air compressor tightly onto the tyre valve.

Check that the bleed screw ⇒ Fig. 157⑦ is closed.

Start the engine and let it run.

•

Insert the plug ⇒ Fig. 157⑨ into one of the vehicle's 12-volt sockets ⇒ Socket.

Use the on/off switch ⇒ Fig. 157⑧ to switch on the air compressor.

Run the compressor until the tyre pressure has reached 2.0 – 2.5 bar (29 – 36 psi / 200 –

250 kPa) ⇒

. The maximum running time is 8 minutes⇒

.

•

Switch off the air compressor.

If a pressure level of 2.0 – 2.5 bar (29 – 36 psi / 200 – 250 kPa) cannot be achieved unscrew

the tyre filler hose from the tyre valve.

•

Drive (or reverse) the vehicle approximately 10 metres so that the sealing compound is more

evenly distributed in the tyre.

Screw the tyre filler hose for the air compressor firmly back onto the tyre valve and inflate the

tyre again.

If the required pressure still cannot be reached, the tyre is too badly damaged. The tyre cannot

be sealed with the breakdown set. Do not drive on. Seek expert assistance ⇒

.

•

Disconnect the air compressor and unscrew the tyre filler hose from the tyre valve.

Drive the vehicle no faster than 80 km/h (50 mph) once a tyre pressure of 2.0 – 2.5 bar

(29 – 36 psi / 200 – 250 kPa) has been reached.

•

Check the tyre pressure after driving for 10 minutes⇒ Test after driving for 10 minutes.

WARNING

The tyre filler hose and the air compressor can get hot during inflation.

•

Protect your hands and skin from the hot components.

Do not place the hot tyre filler hose or the hot air compressor on any inflammable

materials.

•

Allow the device to cool down fully before stowing.

If the tyre will not inflate to at least 2.0 bar (29 psi / 200 kPa), the tyre is too damaged. The

sealant is unable to seal the tyre. Do not drive on. Seek expert assistance.

NOTICE

Switch the air compressor off after a maximum of 8 minutes to avoid overheating. Let the air

compressor cool down for a few minutes before switching it back on.

Test after driving for 10 minutes

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Reconnect the tyre filler hose ⇒ Fig. 157⑤ and check the tyre pressure on the tyre pressure

display ⑥.

1.3 bar (19 psi / 130 kPa) and lower:

•

Do not drive on! The tyre cannot be sealed adequately with the breakdown set.

•

Seek expert assistance ⇒

.

1.4 bar (20 psi / 140 kPa) and higher:

•

Set the tyre pressure back to the correct value ⇒ Wheels and tyres.

•

Resume your journey to the nearest qualified workshop. Do not exceed a maximum speed of

80 km/h (50 mph).

•

Have the damaged tyre replaced at the workshop.

WARNING

Driving with an unsealed tyre is dangerous as it can cause accidents and serious injuries.

•

Do not carry on driving if the tyre pressure is 1.3 bar (19 psi / 130 kPa) or lower.

Seek expert assistance.

Fuses

Introduction

This chapter contains information on the followingsubjects:

⇒ Fuses in the vehicle

⇒ Changing a blown fuse

At the time of print we are unable to provide an up-to-date overview of the locations of the fuses for

the electrical consumers. This is because the vehicle is under constant development, because

fuses are assigned differently depending on the vehicle equipment level and because several

consumers may use a single fuse. You can get more information about the fuse layout from a

Volkswagen dealership.

Several electrical consumers could share a single fuse. Conversely, a single consumer could have

more than one fuse.

Therefore fuses should only be replaced when the cause of the fault has been rectified. If a new

fuse blows shortly after insertion, have the electrical system checked by a qualified workshop as

soon as possible.

Additional information and warnings:

•

Preparation for working in the engine compartment ⇒ Preparation for working in the engine

compartment

WARNING

High voltages in the electrical system can cause electric shocks, serious burns and death.

•

Never touch the electrical wiring of the ignition system.

Avoid causing short circuits in the electrical system.

WARNING

Using unsuitable or repaired fuses and bridging an electrical circuit without fuses can cause a

fire and serious injuries.

•

Never fit fuses that have a higher fuse protection limit. Fuses must always be replaced by

a new fuse with the same amp rating (same colour and markings) and size.

•

Never repair a fuse.

Never use a metal strip, paper clip or similar objects to replace a fuse.

NOTICE

•

To avoid damage to the electrical system in the vehicle, switch the ignition, the lights and

all electrical consumers off and remove the vehicle key from the ignition before changing a

fuse.

•

You can damage another position in the electrical system by using a fuse with a higher

amp rating.

Fuse boxes must be protected from dirt and moisture when opened. Dirt and moisture in

the fuse boxes can damage the electrical system.

Fuses in the vehicle

Fig. 158 Under the dash panel on the driver side: open the fuse box cover

Fig. 159 In the engine compartment: remove the fuse box cover

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Fuses must always be replaced by a new fuse with the same amp rating (same colour and

markings) and size.

Colour coding of fuses under the dash panel

Colour

Purple

Amp rating

3

5

Light brown

Brown

7.5

10

15

20

25

30

40

Red

Blue

Yellow

White or clear

Green

Orange

Opening and closing the fuse box under the dash panel

•

Opening: push the locking lever ⇒ Fig. 158① until the cover can be opened.

Fold the cover down.

Closing: push the cover up in the opposite direction to the arrow until it perceptibly engages in

the locking lever ①.

Opening the fuse box in the engine compartment

•

Open the bonnet

⇒ Preparation for working in the engine compartment.

•

Press the release buttons in the direction of the arrow (thin arrow) ⇒ Fig. 159 to release the

fuse box cover.

•

Lift off the cover.

To fit, place the cover over the fuse box. Press the release buttons down in the opposite

direction to the arrow until the release buttons click into place.

NOTICE

•

Remove the covers for the fuse boxes carefully and install them again properly so as to

avoid damage to the vehicle.

Fuse boxes must be protected from dirt and moisture when opened. Dirt and moisture in

the fuse boxes can damage the electrical system.

This chapter does not refer to all the fuses located in the vehicle. These should be changed

only by a qualified workshop.

Changing a blown fuse

Fig. 160 A blown fuse

Fig. 161 Removing or fitting a fuse using the plastic pliers ①

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Preparation

•

Switch off the ignition, the lights and all electrical consumers.

•

Open the appropriate fuse box ⇒ Fuses in the vehicle.

Detecting a blown fuse

A melted metal strip indicates that the fuse has blown ⇒ Fig. 160.

Shine a torch onto the fuse. This will help you to spot the blown fuse more easily.

Changing a fuse

•

Take the plastic pliers ⇒ Fig. 161① out of the holder if needed. The holder is on the rear side of

the fuse box near the diagnosis connection.

•

For small fuses, push on the catch ⇒ Fig. 161① from above ⇒ Fig. 161A.

For bigger fuses, push the catch ⇒ Fig. 161① onto the fuse from the side ⇒ Fig. 161B.

Remove the fuse

If the fuse has blown, replace it with a new fuse of the same amp rating (same colour and same

markings) and same size ⇒

.

•

Insert the cover again or close the fuse box cover.

If used, replace the pliers in the holder behind the fuse box.

NOTICE

You can damage another position in the electrical system by using a fuse with a higher amp

rating.

Changing bulbs

Introduction

This chapter contains information on the followingsubjects:

⇒ Information on changing bulbs

⇒ Changing bulbs in the front headlights

⇒ Changing bulbs in the front bumper

⇒ Changing bulbs in the tail light cluster

⇒ Changing the bulb in the number plate light

⇒ Changing bulbs in the side turn signals

Changing the vehicle bulbs requires considerable technical skill. If you do not feel confident with the

procedure, Volkswagen recommends that you have the bulbs changed by a Volkswagen

dealership, or that you seek other expert assistance. Contact a qualified workshop if other vehicle

parts around the lights need to be removed.

You should keep a box with spare light bulbs for the lights that ensure the vehicle is roadworthy in

the vehicle at all times. Spare bulbs are available from Volkswagen dealerships. In some countries

it is a legal requirement to have these spare bulbs in the vehicle.

It may be illegal to drive with a defective bulb in the exterior lighting.

Additional bulb specifications

Some bulbs in headlights or in tail light clusters might have factory specifications that are different

to standard bulbs. The designation is inscribed on the bulb, either on the glass part or on the base.

Additional information and warnings:

•

Exterior views ⇒ Exterior views

Lights and vision ⇒ Lights and vision

Preparation for working in the engine compartment ⇒ Preparation for working in the engine

compartment

•

Vehicle toolkit ⇒ Vehicle toolkit

Fuses ⇒ Fuses

WARNING

Accidents can occur if roads are not sufficiently illuminated and other road users have

difficulty seeing the vehicle, or cannot see it at all.

WARNING

Changing the bulb incorrectly can cause accidents and serious injuries.

•

When working in the engine compartment, always read and observe the safety warnings

⇒ Preparation for working in the engine compartment. The engine compartment of any

motor vehicle is a dangerous area. Serious injuries can be sustained here.

•

H4, HB4 and H7 bulbs are pressurised and could explode when they are being changed.

Only change the defective bulb once it has had time to cool down completely.

Never change a bulb unless you are familiar with the procedure. If you are uncertain of

what to do, the work should be carried out by a qualified workshop.

•

Do not touch the glass part of the bulb with unprotected fingers. When the light is switched

on, heat will cause fingerprints to evaporate on the bulb, which in turn will cause the

reflector to dim.

There are sharp-edged parts in the headlight housing in the engine compartment and on

the tail light cluster housing. Protect your hands when changing bulbs.

NOTICE

Damage to the electrical system could be caused by water entering the system if the rubber

cover on the headlight housing is not properly mounted.

Information on changing bulbs

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Checklist

Always carry out the following actions for changing a bulb in the given order ⇒

:

Park the vehicle on a firm and level surface at a safe distance from the flow of traffic.

Apply the handbrake firmly Braking, stopping and parking.

Turn the light switch to position 0 Lights.

Shift the turn signal lever to neutral Lights.

Automated manual gearbox: move the selector lever to D or R Changing gear.

Stop the engine and remove the vehicle key from the ignition Starting and stopping the

engine.

Manual gearbox: select a gear Changing gear.

Leave the defective bulbs to cool down.

Check to see if a fuse has blown Fuses.

Follow the instructions to change the affected bulb . Always use identical bulbs with the

same designation. The designation is inscribed on the bulb, either on the glass part or on

the base.

Do not touch the glass part of the bulb with unprotected fingers. The heat of the bulb would

cause the fingerprint to evaporate and condense on the reflector. This will impair the

brightness of the headlight.

After changing the bulb, check to ensure that the bulb is working properly. If the bulb is not

working properly, the bulb may not have been inserted properly or may have failed again,

or the connector may have been inserted incorrectly.

Any time you change a bulb in the front of the vehicle, the headlight settings should be

checked by a qualified workshop.

WARNING

Ignoring any of the items on this important safety checklist can lead to accidents and severe

injuries.

•

Always follow the instructions in the checklist and observe the general safety procedures.

NOTICE

Always take care when removing or fitting lights to prevent damage to the paintwork or to

other vehicle parts.

Changing bulbs in the front headlights

Fig. 162 In the engine compartment: rear view of the left-hand front headlight with rubber cover: ①

dipped beam and main beam, ② side lights and daytime running lights, ③ turn signal and

retaining clip ④

First read and observe the introductoryinformation and safety warnings⇒

Introduction

The front headlight does not need to be removed when changing bulbs.

The actions should only be carried out in the specified order:

①

②

③

⇒ Fig. 162

Dipped beam and

main beam

Side lights and

daytime running

lights

Front turn signal

headlights

Observe and follow the instructions on the checklist ⇒ Information on changing

bulbs.

1.

2.

Open the bonnet

⇒ Preparation for working in the engine compartment.

Remove the connector

from the H4 bulb. Pull off

rubber cover using the

tabs.

Turn the bulb holder anticlockwise as far as it will go

and pull it out to the rear along with the bulb.

3.

Push retaining clip ④ in

the direction of the arrow

to the front, unhook at

side and fold away.

4.

5.

Remove bulb from bulb holder. If necessary, press the catch on the bulb holder.

Replace the defective bulb with a new bulb of the same type.

Insert the bulb holder into Insert the bulb holder into

Fit the new bulb, fold back

the headlight and turn it

clockwise as far as it will

go.

the headlight and turn it

clockwise as far as it will

go.

6.

7.

the retaining clips ④ and

hook in.

Put the rubber cover on

and check if it is fitted

securely. Attach

connector to the H4 bulb.

The illustrations show the left-hand headlight from the rear. The right-hand headlight is a

mirror image of the one shown.

Changing bulbs in the front bumper

Fig. 163 In the wheeI housing front right: removing the securing bolts (arrows) and the spreader

rivet Ⓐ

Fig. 164 Changing the bulbs in the headlights

First read and observe the introductoryinformation and safety warnings⇒

Introduction

The actions should only be carried out in the specified order:

1.

Observe and follow the instructions on the checklist ⇒ Information on changing bulbs.

Use the screwdriver from the toolkit to unscrew the two securing bolts in the wheel

housing trim ⇒ Fig. 163 (arrows) ⇒ Vehicle toolkit.

2.

Unscrew the front spreader rivet at the bottom of the wheel housing trim ⇒ Fig. 163Ⓐ

and remove it completely.

3.

4.

Grip the edge of the wheel housing trim in between the holes for the securing bolts and

push it gently towards the vehicle interior to release the clip located behind the trim.

5.

6.

Carefully push the wheel housing trim to one side.

Release the connector ⇒ Fig. 164① and pull it off.

Turn the bulb holder ⇒ Fig. 164anticlockwise in the direction of the arrow as far as it will

go and pull it out to the rear along with the bulb.

7.

8.

9.

Replace the defective bulb with a new bulb of the same type.

Insert the bulb holder into the headlight and turn it clockwise as far as it will go.

Connect the connector ⇒ Fig. 164① to the bulb holder. The connector should click into

place.

10.

11.

12.

13.

Return the wheel housing trim to its original position, ensuring that the clip engages.

Insert the spreader river in the wheel housing trim and the bumper and push in fully

⇒ Fig. 163Ⓐ.

Use the screwdriver to screw in the two securing bolts ⇒ Fig. 163 (arrows).

Changing bulbs in the tail light cluster

Fig. 165 In the side of the luggage compartment: A: removing the cover, B: removing the tail light

cluster

Fig. 166 Tail light cluster: C: removing the bulb holder, B: removing the bulbs

First read and observe the introductoryinformation and safety warnings⇒

Introduction

The steps should only be carried out in the specified order.

Removing the tail light cluster

1.

2.

3.

Observe and follow the instructions on the checklist ⇒ Information on changing bulbs.

Open the tailgate ⇒ Tailgate.

Carefully lever off the cover ① ⇒ Fig. 165 A.

Pull the lock ③ on the connector ② in the direction of the arrow ⇒ Fig. 165 B. Use the

screwdriver from the vehicle tools for this purpose.

4.

5.

Press the catch ④ and pull off the connector ② ⇒ Fig. 165 B.

6.

7.

8.

Remove the wing nut ⑤ ⇒ Fig. 165 B.

Carefully pull the tail light cluster out and remove it from the body.

Remove the tail light cluster and place it on a clean, flat surface.

Changing the bulb

Release the bulb holder at the tabs (arrows) ⇒ Fig. 166 C and remove the bulb holder

from the rear light cluster.

9.

10.

11.

Replace the defective bulb with a new bulb of the same type ⇒ Fig. 166 D.

Insert the bulb holder into the tail light cluster. The release tabs (arrows) ⇒ Fig. 166 C

must click into place.

Fitting the tail light cluster

12.

13.

14.

15.

Carefully put the tail light cluster into the opening in the body.

Use one hand to hold the tail light cluster in the fitting position while using the other hand

to tighten the wing nut ⑤ ⇒ Fig. 165 B.

Check that the tail light cluster is positioned correctly and securely.

Fit the connector ② to the bulb holder and push in the catch ③ against the direction

shown by the arrow ⇒ Fig. 165 B.

16.

17.

Replace the cover. The cover must engage fully and securely.

Close the tailgate ⇒ Tailgate.

Changing the bulb in the number plate light

Fig. 167 In the rear bumper: removing the number plate light

Fig. 168 Number plate light: removing the bulb holder

First read and observe the introductoryinformation and safety warnings⇒

Introduction

A normal flat screwdriver can be used to remove the number plate light ⇒

.

The actions should only be carried out in the specified order:

Observe and follow the instructions on the checklist ⇒ Information on changing

bulbs.

1.

With one hand, push the number plate light from the left to the right and take out of

the bumper ⇒ Fig. 167.

2.

3.

4.

5.

6.

Carefully lift the number plate light slightly out of the bumper.

Turn the bulb holder with the bulb anticlockwise and remove in direction of arrow

⇒ Fig. 168.

Replace the defective bulb with a new bulb of the same type.

Insert the bulb holder into the number plate light and turn it as far as it will go in the

opposite direction to the arrow ⇒ Fig. 168.

Carefully insert the number plate light with the left edge in the opening in the

bumper. When doing this, ensure that the number plate light is inserted in the right

direction, i.e. the spring must be on the right-hand side.

7.

8.

Push the number plate light into the bumper until it clicks into place.

NOTICE

Before inserting the screwdriver, slide a piece of paper (or similar) in between the screwdriver

and the bumper in order to prevent any damage to the paintwork on the bumper.

Changing bulbs in the side turn signals

Fig. 169 Removing the side turn signal bulb

Fig. 170 Side turn signal: changing the bulb

First read and observe the introductoryinformation and safety warnings⇒

Introduction

The actions should only be carried out in the specified order:

1.

2.

3.

4.

5.

6.

7.

Observe and follow the instructions on the checklist ⇒ Information on changing bulbs.

With one hand, push the side turn signal to the front ⇒ Fig. 169①.

Manually lever the side turn signal out of the vehicle body ②.

Pull the bulb and bulb holder out in the direction of the arrow ⇒ Fig. 170①.

Pull the bulb straight out of the bulb holder.

Replace the defective bulb with a new bulb of the same type.

Replace the bulb holder.

Insert the side turn signal into the body, with the side facing the rear of the vehicle first.

Push it in until the spring on the other side of the side turn signal engages.

8.

Starting the engine with jump leads

Introduction

This chapter contains information on the followingsubjects:

⇒ How to start the engine using jump leads

If the engine fails to start because the vehicle battery is flat, the flat battery can be connected to the

battery of another vehicle to start the engine. Before using jump leads, check the window on the

vehicle battery ⇒ Vehicle battery.

Jump leads must comply with DIN 72553 (see manufacturer's documentation). On petrol engine

vehicles, the conductor must have a cross-section of at least 25 mm².

Additional information and warnings:

•

Pull-away assist systems ⇒ Pull-away assist systems

•

Preparation for working in the engine compartment ⇒ Preparation for working in the engine

compartment

•

Battery ⇒ Vehicle battery

WARNING

Using the jump leads incorrectly or completing the jump start procedure incorrectly can cause

the battery to explode, which can lead to severe injuries. Please note the following in order to

reduce the risk of the battery exploding:

•

All work on the vehicle battery and the electrical system can cause serious chemical

burns, fire and electric shocks. Always read the warnings and safety information before

carrying out any kind of work on the vehicle battery ⇒ Vehicle battery.

•

The vehicle battery providing assistance must have the same voltage as the discharged

vehicle battery (12 volt) and approximately the same capacity (see markings on battery).

Never charge a vehicle battery once it has been frozen. Discharged vehicle batteries can

even freeze at temperatures of around 0°C (+32°F).

•

The battery should be replaced if it is or has ever been frozen.

A highly explosive mixture of gases is given off when the vehicle battery is jump started.

Always keep fire, sparks, naked flames and lit cigarettes away from the vehicle battery.

Never use a mobile telephone when the jump leads are being connected or disconnected.

•

Only charge the battery in a well-ventilated space as the battery emits a highly explosive

mixture of gases when the vehicle is being jump started.

Position the jump leads so that they never come into contact with any moving parts in the

engine compartment.

•

Never confuse the negative and positive terminals or connect the jump leads incorrectly.

Observe the jump lead manufacturer's instructions.

NOTICE

Please note the following in order to avoid considerable damage to the vehicle electrical

system:

•

A short circuit can be caused if the jump leads are wrongly connected.

The vehicles must not touch each other, otherwise electricity could flow as soon as the

positive terminals are connected.

How to start the engine using jump leads

Fig. 171 How to connect the jump leads when starting vehicles without start/stop system:

discharged battery Ⓐ and battery providing assistance Ⓑ

Fig. 172 How to connect the jump leads when starting vehicles with start/stop system: discharged

battery Ⓐ and battery providing assistance Ⓑ

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Vehicle with discharged battery that is being jump-started.

Vehicle with vehicle battery that is supplying power and jump-starting the other vehicle.

Suitable earth connection. A solid metal part that is firmly bolted to the engine block, the

engine block itself or, where fitted, the screwed-in towing eye at the front ⇒ Tow-starting and

towing.

The discharged vehicle battery must be properly connected to the vehicle's electrical system.

The vehicles must not touch. Otherwise electricity could flow as soon as the positive terminals are

connected.

Ensure that the battery clamps have good metal-to-metal contact with the battery terminals.

If the engine does not start immediately, switch off the starter after about 10 seconds and try again

after about half a minute.

The steps should only be carried out in the specified order.

Attaching the jump leads

•

Switch off the ignition in both vehicles ⇒ Starting and stopping the engine.

If necessary, open the battery cover in the engine compartment ⇒ Vehicle battery.

Connect one end of the red jump lead to the positive terminal ⇒ Fig. 171⊕ or ⇒ Fig. 172⊕ in

the vehicle with the discharged battery Ⓐ ⇒

.

•

Connect the other end of the red jump lead to the positive terminal ⊕ in the vehicle providing

assistance Ⓑ.

In vehicles without start/stop system: connect one end of the black jump lead to the negative

terminal ㊀ in the vehicle providing assistance Ⓑ ⇒ Fig. 171.

In vehicles with start/stop system: connect one end of the black jump lead Ⓧ to a suitable

earth connection, to a solid metal part that is securely bolted onto the cylinder or to the cylinder

block itself ⇒ Fig. 172.

•

Connect the other end of the black jump lead Ⓧ to a solid metal component bolted on to the

engine block, or onto the engine block in the vehicle with the discharged battery. Do not

connect it to a point near the battery Ⓐ ⇒

.

Position the leads in such a way that they cannot come into contact with any moving parts in the

engine compartment.

Starting the engine

•

Start the engine of the vehicle providing assistance and let it run at idle.

•

Start the engine of the car with the discharged vehicle battery and wait two or three minutes

until the engine is running smoothly.

Removing the jump leads

•

Before disconnecting the jump leads, switch off the dipped beam headlights if they are switched

on.

Turn on the heater blower and rear window heater in the vehicle battery with the discharged

battery. This helps minimise the voltage peaks generated when the leads are disconnected.

With the engines running, disconnect the jump leads in the exact reverse order to the

instructions given above.

Close the battery cover.

WARNING

Jump starting the vehicle incorrectly can cause the battery to explode, which can lead to

serious injuries. Please note the following in order to reduce the risk of the battery exploding:

•

All work on the vehicle battery and the electrical system can cause serious chemical

burns, fire and electric shocks. Always read the warnings and safety information before

carrying out any kind of work on the vehicle battery ⇒ Vehicle battery.

•

Always wear suitable eye protection and never lean over the vehicle battery.

Attach the connector cables in the correct order – the positive cable first, followed by the

negative.

•

Never connect the negative cable to parts of the fuel system or to the brake lines.

The non-insulated parts of the battery clamps must not be allowed to touch. The jump lead

attached to the positive vehicle battery terminal must not touch metal parts of the vehicle.

•

Check the window on the vehicle battery using a torch if necessary. If the display is light

yellow or colourless, do not jump start the vehicle. Seek expert assistance.

Avoid electrostatic discharge in the vicinity of the vehicle battery. The gas emitted from the

vehicle battery could be ignited by sparks.

Do not use jump leads to start the engine if the vehicle battery is damaged or if it is or has

ever been frozen.

Tow-starting and towing

Introduction

This chapter contains information on the followingsubjects:

⇒

Notes on tow-starting

⇒ Notes on towing

⇒ Fitting the front towing eye

⇒ Driving tips when towing

Observe any legal requirements when towing or tow-starting.

For technical reasons, vehicles with a discharged battery must not be tow-started.

For technical reasons, vehicles with an automated manual gearbox must not be tow started

unless it has been ascertained that the gearbox is in position N⇒ When a vehicle with an

automated manual gearbox has to be towed:.

Towing a vehicle when the engine is switched off and the ignition is switched on discharges the

vehicle battery. In some vehicles battery charge level, the drop in voltage can be large enough after

just a few minutes that electrical consumers in the vehicle will no longer function, e.g. the hazard

warning lights.

Additional information and warnings:

•

Exterior views ⇒ Exterior views

Changing gear ⇒ Changing gear

Engine management system and exhaust purification system ⇒ Engine management system

and exhaust purification system

•

Starting the engine with jump leads ⇒ Starting the engine with jump leads

WARNING

Never tow a vehicle that has no power supply.

•

Never remove the key from the ignition. This could cause the steering lock to engage

suddenly. You will no longer be able to steer the vehicle. This can lead to a loss of control

of the vehicle, accidents and serious injuries.

•

If the power supply to the towed vehicle is disconnected, stop towing immediately and

seek expert assistance.

WARNING

If a vehicle is being towed, the vehicle handling and braking effect will change significantly.

Please note the following in order to reduce the risk of an accident or serious injuries:

•

Notes for the driver of the towed vehicle:

- You will need to depress the brake pedal more vigorously than normal as the brake

servo is not working. Always be careful not to drive into the vehicle that is pulling your

vehicle.

- You will need to turn the steering wheel more vigorously as the power-assisted

steering function is not working.

•

Notes for the driver of the towing vehicle

- Accelerate carefully and gently.

- Avoid sudden braking and driving manoeuvres.

- Brake earlier than normal by pressing lightly on the brake pedal.

NOTICE

•

Remove and install the cover and the towing eye carefully so as to avoid damage to the

vehicle, e.g. the paintwork.

•

Unburnt fuel can enter the catalytic converter and damage it while the vehicle is being

towed.

You will not be able to fit a towing eye onto the rear bumper. The vehicle is not suited for

towing other vehicles.

Notes on tow-starting

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Vehicles should not be tow-started wherever possible. Use jump leads to start the engine

instead⇒ Starting the engine with jump leads.

For technical reasons, the following vehicles cannot be tow-started:

•

If the vehicle battery has discharged, the engine control unit will not function properly.

However, if the vehicle still has to be tow-started (manual gearbox):

•

Engage 2nd or 3rd gear.

•

Keep the clutch pressed down.

•

Switch on the ignition and the hazard warning lights.

Once both vehicles are in motion, release the clutch.

As soon as the engine starts, press the clutch and put the gear into neutral. This helps to

prevent driving into the towing vehicle.

However, if the vehicle still has to be tow-started (automated manual

gearbox):

•

Switch on the ignition and the hazard warning lights.

Place the selector lever in position N.

When both vehicles are in motion and the brake pedal indicator lamp

selector lever to position D.

goes out, move the

•

As soon as the engine starts, press the brake pedal and move the selector lever to position N.

This helps to prevent driving into the towing vehicle.

NOTICE

When tow-starting, unburnt fuel can enter the catalytic converter and damage it.

Notes on towing

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Tow rope or tow bar

It is easier and safer to tow a vehicle with a tow bar. Only use a tow rope if you do not have a tow

bar.

The tow rope should be slightly elastic to reduce the strain on both vehicles. It is advisable to use a

tow rope made of synthetic fibre or similarly elastic material.

Only attach the tow rope or tow bar to the specially provided towing eyes or to the towing bracket.

When a vehicle with a manual gearbox has to be towed:

Check whether the vehicle can be towed ⇒ When should your vehicle not be towed?.

•

Move the gear stick to neutral ⇒ Changing gear.

Do not allow the vehicle to be towed at speeds faster than 50 km/h (30 mph).

Do not have the vehicle towed further than 50 km (30 miles).

When a vehicle with an automated manual gearbox has to be towed:

Check whether the vehicle can be towed ⇒ When should your vehicle not be towed?

•

Switch on the ignition.

Move the selector lever to N⇒ Changing gear.

Check whether the automated manual gearbox is really in neutral. To do this drive the car a few

metres as a test. The automated manual gearbox is in neutral if the vehicle can be easily

moved.

•

Seek expert assistance if the automated manual gearbox cannot be put into neutral ⇒

Do not allow the vehicle to be towed at speeds faster than 50 km/h (30 mph).

Do not have the vehicle towed further than 50 km (30 miles).

.

If a breakdown truck is used, the vehicle must be towed with the front wheels raised.

When should your vehicle not be towed?

•

If, due to damage, the vehicle gearbox no longer contains any lubricant.

If the automated manual gearbox cannot be put into neutral ⇒

.

If the distance to be towed is further than 50 km - applies to vehicles with an automated manual

gearbox only.

•

If the steering function or the operating clearance of the wheels cannot be ensured, e.g. after an

accident.

NOTICE

Never tow a vehicle with automated manual gearbox if the automated manual gearbox cannot

be put into neutral. Otherwise, the gearbox and engine can suffer considerable damage.

The vehicle can only be towed when the handbrake and steering lock are not engaged.

Fitting the front towing eye

Fig. 173 On the right-hand side of the front bumper: releasing and removing the cover

Fig. 174 Front bumper, right-hand side: screwing in the towing eye

First read and observe the introductoryinformation and safety warnings⇒

Introduction

The towing eye is screwed into a threaded hole behind a cover on the right of the front bumper

⇒ Fig. 173.

The towing eye must always be kept in the vehicle.

Comply with the notes on towing ⇒ Notes on towing.

Fitting the towing eye at front

•

Remove the towing eye from the vehicle toolkit in the luggage compartment ⇒ Vehicle toolkit.

Press at the bottom of the cover ⇒ Fig. 173① to release the cover.

Pull the cover forwards to remove it ② and leave it to hang on the vehicle.

Turn the towing eye anticlockwise into the threaded hole and tighten as far as possible

⇒ Fig. 174⇒

mounting.

. Use a suitable object to screw the towing eye fully and securely into the

•

After you have finished towing, remove the towing eye by unscrewing it clockwise.

Insert the lower locking lug in the opening in the bumper and guide the upper locking lug

carefully over the edge of the opening. If necessary, press the upper locking lug from above.

•

Push on the upper area of the cover until the lower locking lug engages in the bumper.

NOTICE

The towing eye must always be screwed firmly into the mounting. Otherwise, the towing eye

can be ripped out of the mounting when the vehicle is being tow-started or towed.

Driving tips when towing

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Towing requires some experience, especially when using a tow rope. Both drivers should be

familiar with the technique required for towing. Inexperienced drivers should not attempt to tow.

When driving, ensure that you do not pull too hard on the towing vehicle and take care to avoid

jerking movements. When towing on an unpaved road, there is always a risk of overloading and

damaging the anchorage points.

You can still use the turn signals if your vehicle is towed with the hazard warning lights and ignition

switched on. Move the turn signal lever to signal the required direction. The hazard warning lights

will not flash while the turn signal is being used. The hazard warning lights will start flashing

automatically as soon as the turn signal lever is moved back to the neutral position.

Notes for the driver of the towed vehicle:

•

Leave the ignition switched on to prevent the steering wheel from locking, and so that the turn

signals, horn, windscreen wipers and washers can be used.

•

As the power assisted steering does not work if the engine is not running, you will need more

strength to steer than you normally would.

•

You will need to depress the brake pedal more vigorously than normal as the brake servo is not

working. Do not drive too close to the towing vehicle.

Read and comply with the information and notes in the owner's manual of the towing vehicle.

Notes for the driver of the towing vehicle

•

Accelerate carefully and gently. Avoid any sudden driving manoeuvres.

Brake earlier than normal by pressing lightly on the brake pedal.

Read and comply with any information and notes in the owner's manual of the towed vehicle.

Abbreviations

Abbreviation Definition

rpm

ABS

AG5

TCS

BAS

ccm

CNG

CO₂

DIN

DRL

EBD

EDL

EU

Revolutions per minute – engine speed.

Anti-lock brake system.

5-speed automated manual gearbox.

Traction control system.

Brake Assist system.

Cubic centimetres. Unit of displacement.

Compressed Natural Gas.

Carbon dioxide.

German Standards Authority (Deutsches Institut für Normung).

Daytime running lights.

Electronic brake pressure distribution system.

Electronic differential lock.

European Union.

EN

European standard.

EPC

ESC

EEC

VIN

g/km

CCS

kN

Engine management system (electronic power control).

Electronic stabilisation programme.

European Economic Community.

Vehicle identification number

Carbon dioxide emissions in grams per kilometre.

Cruise control system.

Kilonewton, pulling power.

kp

Kilopond, pulling power.

kPa

kW

Kilopascal, value for tyre inflation pressure.

Kilowatt, engine power.

LED

MFD

EC

Light-emitting diode.

Multifunction display.

Engine code.

Nm

Newton metres, unit of engine torque.

Research octane number, indication of the knock resistance of petrol.

5-speed manual gearbox.

RON

MG5

TC

Traction control.

TINT

trip

Tyre identification number (TIN).

Trip recorder.

TWI

Tread wear indicator.

Volkswagen AG works continuously to develop and improve its vehicles. Please understand that we

must therefore reserve the right to alter any part of the vehicle and its equipment or technical

specifications at any time. The data provided concerning scope of delivery, appearance,

performance, dimensions, weights, fuel consumption, standards and vehicle functions are all

correct at the time of going to print. Some of the equipment described might not yet be available in

a particular vehicle (information can be provided by your local Volkswagen dealership), and some

equipment may not be available in certain countries. No legal commitment may be inferred from the

information, illustrations or descriptions in this manual.

No part of this manual may be reprinted, reproduced or translated without the written permission of

Volkswagen AG.

All rights under the laws of copyright are expressly reserved by Volkswagen AG. Subject to

alteration and amendment.

Printed in Germany.

This paper was bleached without the use of chlorine.

In an emergency for Your Volkswagen Up 4 Door Second Generation (2019-2023)

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