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In an emergency -> Changing a wheel for Your Volkswagen Up 4 Door Second Generation (2019-2023)

The centre cover has to be pulled off to gain access to the wheel bolts.  
Removing and installing the centre cover  
To remove: take the wire hook from the toolkit and insert it in a hole (alloy wheel) or into an  
edge on the cover (steel wheel) ⇒ Fig. 148 or ⇒ Fig. 149.  
Remove the cover in the direction of the arrow.  
To replace: press the centre cover against the rim until you feel it engage.  
The centre cover protects the wheel bolts and must be replaced after changing the tyre.  
Wheel cover  
Fig. 150 Removing the wheel covers  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Removing the wheel covers  
Take the box spanner and wire hook from the vehicle toolkit ⇒ Vehicle toolkit.  
Insert the wire hook into one of the holes in the wheel cover.  
Push the box spanner through the wire hook ⇒ Fig. 150 and remove the wheel cover in the  
direction of the arrow.  
Fitting the wheel covers  
The wheel covers must be pushed on to the rims with the hole for the valve aligned with the valve.  
When fitting the wheel cover, ensure that it engages securely on the entire circumference. If using  
an anti-theft wheel bolt, insert the bolt in the position opposite the valve.  
Wheel bolt caps  
Fig. 151 Removing the wheel bolt caps  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Take the wire hook from the vehicle toolkit ⇒ Vehicle toolkit.  
Insert the hook through the opening in the cap ⇒ Fig. 151 and pull off in the direction of the  
arrow.  
The caps protect the wheel bolts and must be replaced after changing the tyre.  
The anti-theft wheel bolt has a separate cap. It only fits onto the anti-theft wheel bolts and not onto  
conventional wheel bolts.  
Changing a wheel  
Introduction  
This chapter contains information on the followingsubjects:  
⇒ Preparation for changing a wheel  
⇒ Wheel bolts  
⇒ Lifting the vehicle with the jack  
⇒ Changing a wheel  
⇒ After changing a wheel  
Some models are delivered without a factory-fitted jack or box spanner. If this is the case, the wheel  
should be changed by a qualified workshop.  
The vehicle jack supplied with the vehicle is only designed for changing a wheel when one vehicle  
tyre is damaged and has to be replaced. Seek expert assistance if both tyres on one side of the  
vehicle, both tyres on one axle, or all tyres are damaged.  
Only change the wheel yourself when the car is parked in a safe place, you are familiar with the  
necessary steps and safety procedures and you have access to all the correct tools. Seek expert  
assistance if this is not the case.  
Additional information and warnings:  
Exterior views ⇒ Exterior views  
Vehicle key set ⇒ Vehicle key set  
Wheels and tyres ⇒ Wheels and tyres  
In an emergency ⇒ In an emergency  
Vehicle toolkit ⇒ Vehicle toolkit  
Hubcaps ⇒ Hubcaps  
WARNING  
Changing a wheel can be dangerous, especially when carried out at the side of a road. Please  
note the following steps in order to reduce the risk of serious injuries:  
Stop the vehicle as soon as possible and when safe to do so. Park the vehicle at a safe  
distance from moving traffic in order to carry out the wheel change.  
All passengers and children in particular must be at a safe distance and away from your  
area of work during the wheel change.  
Switch on the hazard warning lights to warn other road users.  
The ground should be firm and level. If necessary use a large, strong board or similar  
support for the vehicle jack.  
Only change the wheel yourself if you feel confident carrying out the procedure. If not,  
seek expert assistance.  
Always use suitable and undamaged tools to change the wheel.  
Always switch off the engine, firmly apply the handbrake and move the selector lever to D  
or R with the ignition switched on, or select a gear on a manual gearbox in order to reduce  
the risk of unintended vehicle movement.  
The wheel bolt tightening torque should be checked with a torque wrench immediately  
after changing a wheel.  
Preparation for changing a wheel  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Checklist  
The following actions must always be carried out in the given order in preparation for changing  
the wheel ⇒  
:
In the event of a flat tyre, park your vehicle on a firm and level surface at a safe distance  
from the flow of traffic.  
Apply the handbrake firmly Braking, stopping and parking.  
With an automated manual gearbox, move the selector lever to D or R with the ignition on  
Changing gear.  
Stop the engine and remove the vehicle key from the ignition Starting and stopping the  
engine.  
Manual gearbox: select a gear Changing gear.  
Ensure that all vehicle occupants exit the vehicle and proceed to a safe position, e.g.  
behind the safety barrier.  
Chock the wheel opposite the wheel being worked on with a stone or a similar object.  
Remove any items of luggage in the luggage compartment.  
Remove the spare wheel or temporary spare wheel and vehicle toolkit from the luggage  
compartment.  
Remove the hubcaps Hubcaps.  
WARNING  
Ignoring any of the items on this important safety checklist can lead to accidents and severe  
injuries.  
Always follow the instructions in the checklist and observe the general safety procedures.  
Wheel bolts  
Fig. 152 Changing a wheel: loosening the wheel bolts  
Fig. 153 Changing wheel: tyre valve and location of the anti-theft wheel bolt ②  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Only the spanner delivered with the vehicle should be used to loosen the wheel bolts.  
Only loosen the wheel bolts by approximately one turn before raising the vehicle with the vehicle  
jack.  
If the wheel bolt is very tight, you may be able to loosen it by pushing down the end of the spanner  
carefully with your foot. Hold on to the car for support and take care not to slip.  
Loosening the wheel bolts  
Fit the box spanner over the wheel bolt as far as it will go ⇒ Fig. 152.  
Hold the end of the box spanner and turn the wheel bolt one turn anticlockwise ⇒  
.
Loosening the anti-theft wheel bolt  
The anti-theft wheel bolt must be bolted into position ⇒ Fig. 153② on wheels with a wheel cover.  
Otherwise, it will not be possible to fit the wheel cover.  
Take the adapter for anti-theft wheel bolts out of the vehicle toolkit.  
Insert the adapter into the anti-theft wheel bolt ⇒ Fig. 153. Push it in as far as it will go.  
Insert the box spanner into the adapter as far as it will go.  
Hold the end of the box spanner and turn the wheel bolt one turn anticlockwise ⇒  
.
Important information about the wheel bolts  
The design of the wheel rims and wheel bolts is matched to the factory-fitted wheels. If different  
rims are fitted, the correct wheel bolts with the right length and correctly shaped bolt heads must be  
used. This ensures that wheels are fitted securely and that the brake system works properly.  
In certain circumstances, wheel bolts from a vehicle of the same model series may not be used.  
Tightening torque for the wheel bolts  
The tightening torque for wheel bolts for steel and alloy wheels is 110 Nm. The tightening torque  
should be checked with a torque wrench immediately after changing a wheel.  
If the wheel bolts are corroded and difficult to turn, they must be replaced and the wheel hub  
threads cleaned before the tightening torque is checked.  
Never grease or lubricate the wheel bolts or the threads of the wheel hub. This could cause them to  
loosen while the vehicle is in motion, even if the required torque setting is used.  
WARNING  
Incorrectly tightened wheel bolts can loosen while the vehicle is in motion and cause  
accidents, serious injury, and loss of control of the vehicle.  
Only use wheel bolts that belong to the wheel.  
Never use different wheel bolts.  
The wheel bolts and threads of the wheel hubs must be clean, free from oil and grease,  
and turn easily.  
Always use the box spanner placed in the vehicle at the factory to loosen and tighten the  
wheel bolts.  
Only loosen the wheel bolts by approximately one turn before raising the vehicle with the  
vehicle jack.  
Never grease or lubricate the wheel bolts or the threads of the wheel hub. This could  
cause them to loosen while the vehicle is in motion, even if the required torque setting is  
used.  
Never remove the bolts on rims with bolted-on rings.  
If the tightening torque of the wheel bolts is too low, the wheel bolts and rims can loosen  
while the vehicle is in motion. The wheel bolts and threads can be damaged if the  
tightening torque is too high.  
Lifting the vehicle with the jack  
Fig. 154 Jacking points for the vehicle jack (mirrored on the right-hand side of the vehicle)  
Fig. 155 Vehicle jack at the rear left-hand side of the vehicle  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The jack may be applied only at the jacking points shown (markings on the body) ⇒ Fig. 154.  
Always use the jacking point closest to the wheel you are working on ⇒  
Raise the vehicle using only the designated jacking points.  
Checklist  
.
To ensure your own safety and that of your passengers, observe the following actions in the  
specified order ⇒  
:
Find a firm and level surface suitable for lifting the vehicle.  
Stop the engine, select a gear on a manual gearbox or with an automated manual  
gearbox, move the selector lever to D or R with the ignition switched onChanging gear  
then apply the handbrake firmly Braking, stopping and parking.  
Chock the wheel diagonally opposite using the collapsible chocks or other suitable objects.  
Loosen the wheel bolts on the wheel that is being changed Wheel bolts.  
Find the jacking point under the vehicle which is closest to the wheel that is being  
changed.  
Raise the vehicle jack until it just fits under the jacking point of the vehicle.  
Ensure that the foot of the jack is resting securely on the ground with its whole surface and  
that the foot of the jack is positioned precisely, i.e. vertically beneath the point of  
application .  
Position the vehicle jack. At the same time, continue to crank the claw up until it is in  
position around the vertical rib underneath the vehicle .  
Crank the vehicle jack further until the wheel is just clear of the ground.  
WARNING  
Incorrect use of the vehicle jack can cause the vehicle to slip off the jack, which can lead to  
severe injuries. Please note the following to help reduce the risk of injuries:  
Only use vehicle jacks that have been approved by Volkswagen for your vehicle type.  
Other vehicle jacks could slip out of position – this includes vehicle jacks supplied with  
other Volkswagen models.  
The ground must be firm and level. Soft ground or surfaces at an incline under the vehicle  
jack may cause the vehicle to slip off the jack. If necessary use a large, strong board or  
similar support for the vehicle jack.  
On a hard, slippery surface (such as tiles) use a rubber mat or similar to prevent the  
vehicle jack from slipping.  
Fit the vehicle jack only at the points described. The vehicle jack claw must grip the  
vertical rib under the door sill securely ⇒ Fig. 155.  
Never place any part of your body (e.g. an arm or leg) underneath the vehicle if the latter  
is only supported by the vehicle jack.  
If you have to work underneath the vehicle, use suitable stands to provide extra support  
for the vehicle.  
Never lift the vehicle when the engine is running, or if the vehicle is tilted to the side or on  
a gradient.  
Never start the engine when the vehicle is raised on a vehicle jack. Engine vibrations can  
cause the vehicle to fall off the vehicle jack.  
WARNING  
Ignoring any of the items on this important safety checklist can lead to accidents and severe  
injuries.  
Always follow the instructions in the checklist and observe the general safety procedures.  
Changing a wheel  
Fig. 156 Changing a wheel: removing the wheel bolts with the screwdriver handle  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Removing the wheel  
Read the checklist ⇒ Preparation for changing a wheel.  
Loosen the wheel bolts ⇒ Wheel bolts.  
Jack up the vehicle ⇒ Lifting the vehicle with the jack.  
Using the hexagonal socket in the screwdriver handle ⇒ Fig. 156, unscrew the loosened wheel  
bolts, remove and place on a clean surface.  
Remove the wheel.  
Fitting the spare wheel or temporary spare wheel  
Note any specific tyre running direction ⇒ Wheels and tyres.  
Position the spare wheel / temporary spare wheel.  
Screw in the wheel bolts in a clockwise direction and use the hexagonal socket in the  
screwdriver handle to tighten them gently.  
Use the adapter for anti-theft wheel bolts where appropriate.  
Lower the vehicle with the jack.  
Use the box spanner to tighten all the wheel bolts securely in a clockwise direction ⇒  
. Do not  
tighten the bolts in clockwise or anticlockwise sequence. Tighten them in diagonal sequence.  
Fit the cover caps, centre covers or wheel covers ⇒ Hubcaps.  
WARNING  
Incorrect torque or incorrect use of wheel bolts can lead to a loss of control of the vehicle,  
cause accidents and serious injuries.  
Always keep all wheel bolts and threads in the wheel hubs clean and free from oil and  
grease. The wheel bolts must be easy to turn and be tightened to the specified torque.  
The hexagonal socket in the screwdriver handle should only be used for turning wheel  
bolts, not use for loosening or tightening them.  
After changing a wheel  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Clean the tools as necessary and place them back in the foam rubber holder in the luggage  
compartment ⇒ Vehicle toolkit.  
Stow the spare wheel, temporary spare wheel or the removed wheel safely in the luggage  
compartment.  
The tightening torque of the wheel bolts should be checked immediately with a torque wrench  
⇒ Tightening torque for the wheel bolts.  
The damaged wheel should be replaced as soon as possible.  
Breakdown set  
Introduction  
This chapter contains information on the followingsubjects:  
⇒ Contents of the breakdown set  
⇒ Preparation  
⇒ Sealing and inflating tyres  
⇒ Test after driving for 10 minutes  
You can use the breakdown set (tyre mobility set) to safely seal any tyre damage caused by foreign  
bodies or punctures (up to 4 mm in diameter). Do not remove foreign objects (e.g. screws or  
nails) from the tyre!  
Once the sealant has been added to the tyre, the tyre pressure must be checked again after  
approximately 10 minutes of driving.  
Seek expert assistance if more than one vehicle tyre is damaged. The breakdown set is only  
designed for filling one tyre.  
Only use the breakdown set if the car is parked in a safe place, you are familiar with the required  
actions and safety procedures, and you have access to the correct breakdown set. Seek expert  
assistance if this is not the case.  
The tyre sealant must not be used:  
If the rim is damaged.  
If the outside temperature is below -20°C (-4°F).  
If there are cuts or punctures in the tyre that are larger than 4 mm.  
If the tyre pressure is very low or the tyres are flat.  
If the use-by date on the tyre filler bottle has expired.  
If a foreign object has been removed from the tyre.  
Additional information and warnings:  
Vehicle key set ⇒ Vehicle key set  
Braking, stopping and parking ⇒ Braking, stopping and parking  
Wheels and tyres ⇒ Wheels and tyres  
In an emergency ⇒ In an emergency  
Hubcaps ⇒ Hubcaps