The Digital Service Plan is not available on
some markets. In this case your authorised
specialist garage will inform you about documenting
the service work.
Depending on the car equipment, engine type and
operating conditions a fixed service interval or vari-
able service interval is used.
Ask an authorised specialist garage for information
on your car service type. Therefore Volkswagen rec-
ommends using a Volkswagen Partner.
Service work
The following information from an authorised spe-
cialist garage or a Volkswagen Partner is documen-
ted in the Digital Service Plan:
With a variable service interval the required oil
change service is only carried out when your car
needs it. Individual traffic conditions and driving
style are taken into account when determining the
date. Using the LongLife engine oil instead of stand-
ard engine oil is an integral part of the variable serv-
ice interval. Observe the information on the VW en-
gine oil specification » page 99.
— When the service work was carried out.
— If any repair was recommended, e.g. brake lining
replacement.
— If there were any special maintenance require-
ments.
If you prefer not to have the variable service interval
opt for the fixed service interval. However, the fixed
service interval can affect the service costs. Ask for
details at your specialist service.
The specialist garage records these requirements
in the job.
— Which components and operating fluids have
been replaced.
Depending on the vehicle equipment, service inspec-
tion dates for your vehicle can be displayed in the
service interval indicator on the instrument cluster
screen. The service interval indicator provides infor-
mation about the dates of service inspections that
involve engine oil change or service inspection.
When the date of a service arrives any additional
work, such as changing the brake fluid or spark plugs
can be carried out.
— When the next service is due.
The LongLife Mobility Guarantee, which is available
on some markets, only applies until the next service.
Documentation is produced for each inspection.
The type and extent of the service work may differ
for individual vehicles. Ask any authorised specialist
garage about the specific activities for a given car.
WARNING
Information on operating conditions
Risk of an accident or getting stuck in traffic!
The specified service intervals are based on standard
operating conditions. Under adverse operating con-
ditions, some work must be carried out before the
next service date or between the specified service
intervals.
Observe regular service intervals.
·
·
Have the service work carried out by an author-
ised specialist garage.
Adverse operating conditions include:
— Fuel with a high sulphur content
— Frequent short trips
NOTICE
Volkswagen assumes no responsibility for damage
to the vehicle resulting from inadequate service or
defective parts.
— Long idling like a taxi
Regular service work carried on your car not
only keeps its value but also helps to improve
its operating reliability and traffic safety. Therefore
have the service work done according to the Volks-
wagen regulations.
— Driving in areas with high dust
— Frequent driving with a trailer
— Frequent driving in stop-and-go mode, e.g. In city
traffic
— Driving predominantly in winter
Volkswagen recommends using services of
a Volkswagen Partner.
This applies particularly to the following compo-
nents (according to the vehicle equipment)
Fixed or variable service
— Active combined filter
— Air filter
Service events are divided into oil change service
and inspection. The service interval indicator on the
instrument cluster screen is a reminder of the next
service date.
— Timing belt
— Particulate filter
— Engine oil
122
Maintaining and cleaning
English 
