Get Technical data and specifications -> Personal data Guide for Volkswagen Virtus 4 Door First Generation (2018-2023)

The data relating to assist systems in the vehicle is

also recorded. For example, whether the affected

systems were switched on or off at the time, wheth-

er they were only partially available or inactive. It is

also possible to track whether these vehicle func-

tions controlled, accelerated or decelerated the ve-

hicle during the accident. Depending on the equip-

ment, these functions include:

Therefore the data generated and processed by the

control units can be personal or become personal

under certain circumstances. Depending on what

data about the car exists, there may be possible ref-

erences, for example to your driving behaviour, your

location or your driving route or on behaviour during

use.

Your personal data protection rights

— Adaptive Cruise Control (ACC)

According to the applicable personal data protection

laws you have certain rights against the Volkswagen

corporation if your personal data is processed.

— Assistant for keeping your lane (Lane Assist)

— Park steering assistant

— Emergency braking function (Front Assist)

You are entitled to free and extensive information

from Volkswagen as well as from third parties if they

store your personal data, such as contractual assis-

tance services, specialist service or an in-car online

service provider. You can ask for information on

what data about you was used for what purpose and

where this data came from. You are also entitled to

information about transferring data to another

place.

Under normal driving conditions, no data is recor-

ded. There is no audio or video recording from the

vehicle interior or surroundings. Personal data such

as name, gender, age and location of the accident is

not stored in the EDR. However, third parties such as

law enforcement authorities may use certain resour-

ces to connect the EDR content to other data sour-

ces to help identify the people involved in the acci-

dent when investigating the causes.

Further information on your legal rights, such as

your right to delete or correct data, can be found in

the applicable data protection instructions on the

Volkswagen website, including contact details and

a link to the Data Protection Officer.

The ignition must be on and special equipment used

to read the EDR data.

Volkswagen will not read or otherwise process any

accident data from the EDR without the approval of

the vehicle owner or other person authorised to use

the vehicle. Exceptions are specified in the contrac-

tual arrangements, or these are subject to generally

binding regulations.

Data stored only locally in the car can be professio-

nally retrieved, e.g. in a specialist service or for a fee.

Data provision legal requirements

If there are legal regulations, Volkswagen is in prin-

ciple obliged to provide, at the request of the state

authorities, the data stored with Volkswagen to the

required extent in individual cases, e.g. when clarify-

ing a crime.

Personal data

Data memory and data services

According to the applicable law the state authorities

are entitled to retrieve the data from a car them-

selves in individual cases. For example if there is an

accident, the airbag control unit can provide infor-

mation that can help clarify the accident.

This is valid in the EU countries where the General

Data Protection Regulation applies.

In-car data processing

Your car has electronic control units. Electronic con-

trol units process data received from the car sen-

sors, data they generate themselves or data that

they exchange. Some control units are needed to

safely operate your car, others provide support when

driving (driver assist systems), and some allow com-

fort features or additional features of the Infotain-

ment system.

In-car operating data

Control units process various data needed to operate

the car.

This includes:

— Car condition information

E.g. speed, deceleration, longitudinal accelera-

tion, wheel revolutions, fasten seat belts display

Personal relationship

Each car is marked with a unique number. Using this

identification number you can, for example, find out

the current and former car owners by inquiring at

the Kraftfahrt‑Bundesamt (Federal Motor Transport

Authority) in Germany. A car owner can also be iden-

tified by different methods, e.g. a licence plate.

— Ambient conditions

Such as temperature, rain/light sensor, distance

control sensors

This data is usually temporary; it is not stored after

the operating time and remains only in the car. Con-

trol units often have data memories. These are used

130

Technical data and specifications

to temporarily or permanently log information on

the car’s condition, the load on components, main-

tenance due or technical events and errors.

thorised specialist garage certified in the Digital

Service Plan.

Information about reprogramming options can be

found in an authorised specialist garage.

Depending on the technical condition the following

information is stored:

Volkswagen recommends using services of a Volks-

wagen Partner.

— Operating conditions of system components

Such as filling levels, tyre pressure, 12V battery

condition

Convenience functions

Convenience settings (personalisation) can be stored

in the vehicle and changed or restored at any time.

— Faults and malfunctions of the system’s key com-

ponents

Depending on the vehicle's equipment, this can be

done for:

E.g. lights, brakes

— System reactions under special driving conditions

E.g. activating an airbag, stability control systems

— Information about car damage

— Seat and steering wheel position adjustment

— Chassis and air conditioning settings

— Individual settings of e.g. mirrors or ambient

lighting

In special circumstances when the car identifies

a malfunction data that would otherwise be only

temporary can be stored.

Infotainment system

As part of the selected equipment you can enter da-

ta in the Infotainment system yourself.

During garage services such as repair or mainte-

nance work, if necessary the stored operating data

can be retrieved and used together with the car

identification number. Car data can be loaded by

a service network employee, e.g. in a professional

service or a third person, e.g. an emergency service.

This also applies to warranty cases and quality as-

surance measures.

Depending on the equipment you can use the fol-

lowing to do this:

— Media data for music reproduction, projecting

films or photos

— Directory data to use to connect to a speaker

phone or navigation system

Loading is carried out using the legally required OBD

(“On-Board-Diagnose”) equipment in the car. The

loaded operating data document technical condi-

tions of the car or its individual components, helps

in diagnosing faults, complying with the warranty

obligations, and improving quality. The data, espe-

cially information about components loads, techni-

cal events, malfunctions and other defects may be

sent to Volkswagen together with the car identifica-

tion number. In addition the manufacturer is liable

for the product. This is one of the reasons why

Volkswagen uses car operating data, e.g. for recalls.

This data can also be used to check the customer's

warranty and guarantee claims.

— Entered navigation destinations

— Data to make online services available

This data can be stored locally in the car or on a de-

vice that you connected to the car, such as a mobile

phone, USB memory or MP3 player. If the data is

stored in the car it can be deleted at any time.

This data is transferred to a third party exclusively at

your request, especially as part of using online serv-

ices according to the settings defined by you.

Using mobile phones

If your car is appropriately equipped you can con-

nect your mobile phone or another mobile terminal

to the car so that you can control this equipment us-

ing integrated controls in the car if fitted. This al-

lows the image and sound of the mobile phone to be

reproduced via the Infotainment system. At the

same certain information is transferred to your mo-

bile telephone. This includes – depending on the

type of integration – position data and other general

information about the car. To do this, find out about

the display of applications in the Infotainment sys-

tem.

The car’s fault memory can be reset as part of re-

pairs and service work carried out by a garage, or at

your request.

Reprogramming control units

All the data to control individual systems is always

stored in the control units. Some comfort features,

such as comfort indicator light flashing, separate

door unlocking and the display indicators can be re-

programmed with special devices. When comfort

features are reprogrammed, the data and descrip-

tions in this Owner’s Manual no longer correspond

to the original functions. Reprogramming by an au-

This allows you to use selected mobile phone appli-

cations, such as navigation or music reproduction.

No other interaction between the mobile phone and

Personal data

131

the car, in particular active access to the car data,

takes place. The type of subsequent data processing

is determined by the provider of the used applica-

tion. Whether and what settings you can make for

this depends on the respective application and your

mobile phone operating system.

The full text of the EU Declaration of Conformity can

be found on the following website: www.volkswa-

gen.com/generalinfo.

Ukraine: Your vehicle has various radio systems. The

manufacturers of these devices declare that their ra-

dio equipment complies with Regulation TR-355

where required by law. The full text of the Declara-

tion of Conformity can be found on the following

website: www.volkswagen.com/generalinfo.

Online services

If your car has a wireless network connection, this

network allows data to be exchanged between your

car and other systems. The car's built-in transmitter

and receiver unit or mobile terminals brought into

your car, such as mobile phones can be used to con-

nect to a wireless network. This wireless connec-

tions allows online services to be used. This includes

also online services and applications provided to you

by Volkswagen or other providers.

Addresses of manufacturers

For components that cannot be labelled because of

their size or type, the following text gives the rele-

vant addresses of the manufacturers, where re-

quired by law.

Door handle with NFC technology

HELLA GmbH & Co. KGaA

Services provided by the manufacturer

Rixbecker Straße 75

59552 Lippstadt

For online services provided by Volkswagen, the re-

spective Volkswagen functions are described in

a suitable place, e.g. in the service description itself

or on the website, including the associated informa-

tion on proper data protection. Personal data can be

used to provide online services. For this purpose the

data is exchanged via a secured connection, e.g.

with the manufacturer’s IT system designated for

this. The personal data is identified, processed, and

used through the availability of services on the basis

of legal approval, a contractual agreement or con-

sent.

GERMANY

WITTE VELBERT GmbH & Co. KG

Höferstraße 3-15

42551 Velbert

GERMANY

Independent heating (radio remote control, trans-

mitter and receiver unit)

Digades GmbH

Partially paid services and features, and in many ca-

ses also the car’s data connection itself can be acti-

vated or deactivated. This does not apply especially

to statutory prescribed functions and services, such

as emergency call systems.

Äußere Weberstraße 20

02763 Zittau

GERMANY

Webasto Thermo & Comfort SE

Services provided by a third party

Friedrichshafener Straße 9

82205 Gilching

Where the online services from a provider other

then the manufacturer can be used, the respective

provider is responsible for these services as well as

data protection and the conditions of use. Volkswa-

gen has no influence on the content provided.

GERMANY

Tyre pressure sensors

HUF Baolong Electronics Bretten GmbH

Therefore find out the type, extent and purpose of

collecting and using personal data within third party

services from the respective service provider.

Gewerbestraße 40

75015 Bretten

GERMANY

Declaration of conformity for

radio equipment

Simplified declaration of conformity

Your vehicle has various radio systems. The manu-

facturers of these devices declare that their radio

equipment complies with Regulation 2014/53/EU.

132

Technical data and specifications

Technical data and specifications -> Personal data for Your Volkswagen Virtus 4 Door First Generation (2018-2023)

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