2024-2026 Audi Q5 SUV Infotainment -> Smartphone interface (carplay) User Manual
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Infotainment -> Smartphone interface (carplay) for Your Audi Q5 SUV Third Generation (2024-2026)

Smartphone interface  
Your mobile network/service provider  
Smartphone interface  
Introduction  
The individual settings on your smartphone  
Connecting a smartphone by cable  
Depending on the country and vehicle equip-  
ment, you can connect your smartphone wire-  
lessly to the MMI or also via cable and the smart-  
phone interface. You can operate certain content  
and functions of your smartphone in an opti-  
mised format via the MMI.  
Important: The vehicle must be stationary and  
switched on. Your iPhone 6s or later must have  
the latest operating system, or your smartphone  
with Android Auto app must have operating sys-  
tem Android 8.0 or higher.  
If the smartphone you have connected has a voice  
control feature, you can control your smartphone  
using the external voice control system.  
Connect your smartphone to the smartphone  
interface using the USB interface in the cen-  
tre console. Use a certified USB-C cable or certi-  
fied adapter.  
WARNING  
Follow the instructions given by the system and  
Driving on the road always requires your full  
attention. As the driver, you have full respon-  
sibility for the safety of the vehicle and other  
road users. Never operate mobile devices  
while the vehicle is moving – risk of accident!  
observe any other notifications on your smart-  
phone.  
Connecting a smartphone wirelessly  
Important: The vehicle must be stationary and  
switched on. Your iPhone 6s or later must have  
the latest operating system, or your smartphone  
with Android Auto app must have operating sys-  
tem Android 11 or higher.  
CAUTION  
Please observe the information on Audi con-  
nect, particularly with regard to connection  
costs ð in Information on Audi connect on  
page 198.  
To connect your smartphone wirelessly, switch  
on the Bluetooth and Wi-Fi functions on your  
smartphone.  
Connect your smartphone to the MMI in the  
Connecting a  
smartphone  
Connection manager menu ðpage 222.  
Make sure that Apple CarPlay or Android Auto  
System limits of the smartphone interface  
(depending on your smartphone) is set to use  
the device after connecting.  
The smartphone interface is subject to system  
limits. We regret that it is not possible to guar-  
antee compatibility for all types of smartphone.  
The availability or the functions you can use de-  
pend on a number of factors including:  
Using Apple CarPlay/Android Auto  
Important: Your smartphone must be connected  
to the MMI wirelessly or with a cable.  
The brand of your smartphone  
The operating system version of your smart-  
phone  
To use Apple CarPlay or Android Auto, open the  
app in the app overview.  
The software version of the app in use  
The USB adapter/cable and the correct connec-  
tion  
Troubleshooting for the smartphone interface  
Troubleshooting options are given below. They  
depend on the vehicle’s equipment.  
220  
Smartphone interface  
Subject  
Advice  
Smartphone inter- Check the charge level of your smartphone.  
face cannot be  
called up.  
Check whether Android Auto or Apple CarPlay is available in your country.  
Apple CarPlay: Check that Apple CarPlay is activated on your iPhone.  
Android Auto: Check that the Android Auto app is installed on your smartphone  
and is active.  
Check in the Android Auto app whether Android Auto allows new cars.  
Wired connection  
between smart-  
phone and MMI  
fails.  
Check that the USB-C cable/USB adapter is not damaged and is correctly connec-  
ted to your smartphone and the USB interface in the front centre console.  
Check that Apple CarPlay/Android Auto is set in the Connection manager menu  
ðpage 222.  
Wireless connec-  
tion between  
smartphone and  
MMI fails.  
Apple CarPlay: Call up the settings for Bluetooth and Apple CarPlay on your  
iPhone. Delete your vehicle.  
Android Auto: Call up the Android Auto app and Bluetooth settings on your  
smartphone. Delete your vehicle.  
Open the Connection manager menu ðpage 222. Delete your smartphone from  
the list of known devices. Repeat the connection procedure. Restart the MMI.  
Restart your smartphone.  
Call up the Wi-Fi settings on your smartphone. Check whether your smartphone  
has connected to the vehicle hotspot.  
221  

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