Media for Your Audi Rs Q8 SUV First Generation (2020-2026)

Media  
Media  
CAUTION  
Please observe the information on Audi con-  
nect, particularly with regard to connection  
costs ð in General information on  
page 254.  
General information  
Various media sources and various options for  
connecting devices may be available depending  
on the equipment installed in your vehicle. For  
example, you can play media files from a USB  
stick or connect mobile devices to the USB port  
with charging function and operate them via the  
MMI.  
DVD drive  
General information  
Applies to: vehicles with DVD drive  
Media and format limitations: The MMI system  
(including the connection for the USB mass stor-  
age device) has been tested for use with many of  
the products and media currently available on  
the market. However, there may be some devi-  
ces/media and media files that are not supported  
or cannot be played, or the functionality may be  
limited under certain circumstances.  
In view of the variety of CDs/DVDs and the differ-  
ence in memory capacities, the functionality may  
be restricted in the case of some storage devices.  
Under certain circumstances, audio CDs/video  
DVDs that are copy-protected or CDs/DVDs that  
do not comply with the standard audio format,  
and multisession CDs cannot be played at all, or  
the functionality may be limited. Audi recom-  
mends always finalising the burning process  
when creating multisession CDs. Multisession is  
not supported for DVDs.  
Restricted performance: If you experience re-  
stricted performance, reset the MMI to the facto-  
ry settings ðpage 307.  
Digital rights management: Please note that  
CAUTION  
copyright law applies to media files.  
To prevent damage to the drives and storage  
media:  
DRM-protected files will not be played; these  
Always store the storage media in a suitable  
case and do not expose them to direct sun-  
light.  
files are marked with the symbol .  
Data storage: Never store important data on  
CDs/DVDs or mobile devices. Audi shall not ac-  
cept any liability whatsoever for the loss of files  
and media.  
Do not use storage media which are dam-  
aged, dirty or covered by stickers.  
Do not use 8 cm diameter single CDs/DVDs,  
shape CDs/DVDs (i.e. not round), cleaning  
CDs or protective rings.  
Loading time: The more files/folders/playlists  
are stored on a device, the longer it will take to  
load the files. If you want to reduce the time it  
takes to load the media files, use a storage medi-  
um which contains only media files, and create  
subfolders (e.g. for an artist or album).  
Never use force to push a CD/DVD into the  
drive. The CD/DVD will be drawn into the  
slot automatically.  
Note  
Metadata: Metadata stored on audio files (e.g.  
artists, tracks, album covers) will be displayed  
automatically when the files are played. If this in-  
formation is not stored on the relevant medium,  
the MMI system will use the database of metada-  
ta from Gracenote stored locally or online  
ðpage 293, Additional online data. Neverthe-  
less, some additional information may still not  
be displayed in some cases.  
The thermal cut-out switches off the playback  
temporarily if the outside temperature is un-  
usually high.  
286  
Media  
Connecting a mobile device  
DVD drive  
Applies to: vehicles with DVD drive  
Applies to MMI: On the home screen, select ME-  
DIA > Source > Connect external device > New  
connection. The available Bluetooth devices  
will be shown after a few seconds.  
Press on the desired mobile device in the list of  
Bluetooth devices shown.  
A PIN for a secure Bluetooth connection will be  
created.  
Confirm the PIN on your mobile device.  
After the mobile device has been connected suc-  
cessfully, it will be shown as a Bluetooth audio  
player in the Connected devices menu.  
Fig. 183 Glove box: DVD drive  
Loading a CD/DVD  
Playing media ðpage 289  
Insert the CD/DVD (text facing upwards) into  
the DVD slot 1 , holding it straight. The  
Note  
CD/DVD will be drawn in automatically.  
Pay attention to any connection queries on  
your Bluetooth device.  
Ejecting a CD/DVD  
Press button 2 .  
You can pair several Bluetooth audio players  
with the MMI; however only one external de-  
vice at a time can be actively connected to  
the MMI as a Bluetooth audio player  
ðpage 307.  
After it has been ejected, the CD/DVD will be  
pulled back into the DVD drive automatically af-  
ter about ten seconds if it is not removed from  
the DVD slot.  
Which media functions (e.g. random play-  
back, list view, categories, search function,  
options) are supported depends on the  
Bluetooth device you are using.  
The DVD drive is called up and operated via the  
MMI ðpage 289.  
Note  
Please note the volume control on your  
Bluetooth device. Audi recommends setting  
the volume of mobile devices to maximum  
when they are being used as Bluetooth au-  
dio players.  
Playback cannot be guaranteed if the media  
files have a high data rate.  
Please always note the information in the  
chapter ðpage 286, General information.  
You can find a selection of supported Blue-  
tooth devices in the database for tested mo-  
Bluetooth audio player  
Applies to: vehicles with Bluetooth audio player  
You can use the Bluetooth audio player to play  
music from your Bluetooth-enabled mobile de-  
vice (e.g. smartphone) wirelessly via the MMI.  
Online media  
Applies to: vehicles with Audi connect infotainment and on-  
line media  
Important: The vehicle must be stationary, and  
the ignition must be switched on. The Bluetooth  
settings must be open on your mobile device dur-  
ing the connection procedure. The Bluetooth  
function and the discoverability option of the  
MMI system ðpage 307 and the mobile device  
must be activated.  
You can start and operate various online media  
services (such as music streaming services) via  
the MMI.  
Important: One of the supported online media  
services must be available in your country. You  
must be logged in to your myAudi account in the  
287  
Media  
vehicle. The MMI must be connected to the inter-  
net ðpage 254, Audi connect. In addition, a data  
plan is required in some countries ðpage 258.  
Multimedia connections  
USB adapters  
Connecting online media  
Applies to MMI: On the home screen, select ME-  
DIA > Source > Streaming services. All the on-  
line media services supported in your country  
will be displayed for the user who is logged in.  
Press the desired online media service and fol-  
low the instructions given by the system.  
Once you have registered, the online media serv-  
ice will be available as a media source.  
Fig. 184 Audi Genuine Accessories: USB adapters  
Starting online media  
You can connect your mobile devices to the MMI  
and simultaneously charge the battery using USB  
adapters connected to the USB ports with charg-  
ing function.  
Applies to MMI: On the home screen, select ME-  
DIA > Source > an online media source.  
WARNING  
The USB adapters are available from Audi dealers  
or specialist retailers:  
Please always observe the information ð in  
General information on page 254.  
1
2
3
USB adapter for devices with micro  
USB connector  
CAUTION  
USB adapter for Apple devices with  
Lightning connector  
Please observe the information on Audi con-  
nect, particularly with regard to connection  
costs ð in General information on  
page 254.  
USB adapter for devices with USB-C  
connector  
In order to use online media, you generally  
have to set up an account with an online  
media service, which may lead to additional  
costs, especially if you are using the service  
abroad.  
CAUTION  
Please handle the USB adapters with care.  
Make sure the cable does not become pinched  
or trapped.  
Note  
Note  
Apple devices with dock connector can only be  
charged using a suitable USB adapter but can-  
not transfer data.  
Depending on the internet connection and  
network load, playback of the online media  
services may be interrupted.  
USB ports with charging function  
You can connect your mobile devices via the USB  
ports in order to charge the battery and operate  
the devices via the MMI.  
The USB ports are located in the storage com-  
partment under the front centre armrest and are  
marked with the symbol . If several USB devi-  
ces are connected to the USB ports (e.g. a  
288  
Media  
which must be connected via a USB adapter  
ðpage 288, Fig. 184 to the USB ports; this  
could cause performance issues.  
smartphone and a USB stick), all of the devices  
can be used as a playback source.  
Connecting/charging a mobile device via USB  
adapter  
It cannot be guaranteed that mobile devices  
which do not conform to the USB 2.0 speci-  
fication will function properly.  
Connect the corresponding USB adapter to the  
USB port and then connect it to the mobile de-  
vice (e.g. smartphone).  
USB hubs are not supported.  
Video playback via the USB ports is not sup-  
ported by Apple devices or by MTP devices  
(e.g. smartphones).  
The battery will be charged automatically.  
Mobile devices connected to the USB ports are  
started and operated via the MMI ðpage 289.  
iPod touch/iPhone malfunctions also affect  
operation of the device via the MMI. In this  
case, please reset your mobile device.  
Audi recommends that you use the most up-  
to-date iPod touch/iPhone software possi-  
ble. Please refer to the operating instruc-  
tions of your mobile device for important in-  
formation.  
Disconnecting a mobile device from the USB  
port  
Unplug the USB adapter from the USB port.  
WARNING  
Driving on the road always requires your full  
attention. As the driver, you have full respon-  
sibility for the safety of the vehicle and other  
road users. Never operate mobile devices  
while the vehicle is moving – risk of accident!  
iPod touch/iPhone 5 and later with Light-  
ning connector are supported provided USB  
adapters are used on the USB ports.  
You can find a selection of supported devi-  
ces in the database of tested mobile devices  
CAUTION  
To avoid damage, please take care when un-  
plugging the connector from the USB port.  
Use a USB extension cable to connect devi-  
ces with an integrated USB connector (e.g.  
USB sticks). This will help to avoid damage  
to your USB device and the USB port.  
Playing media  
Media sources  
The following media sources can be selected, de-  
pending on the vehicle’s equipment:  
USB device ðpage 288.  
Very high or very low temperatures (a com-  
mon occurrence in a car's interior) can cause  
damage to mobile devices and/or impair  
their performance. Please do not leave your  
mobile devices in the vehicle when the tem-  
perature is very high or very low.  
DVD ðpage 287.  
Connect external device: You can connect ex-  
ternal devices via Bluetooth and use the Blue-  
tooth audio player ðpage 287. Alternatively,  
you can connect an external device directly to  
the USB port with charging function  
ðpage 288.  
Note  
Streaming services ðpage 287.  
TV ðpage 297.  
Please always observe the information  
ðpage 90.  
When you switch off the ignition, the USB  
ports will continue to be supplied with pow-  
er as long as the energy management sys-  
tem does not intervene.  
Calling up media  
Playing media files via the MMI  
Applies to MMI: On the home screen, select ME-  
Do not use any additional USB extension ca-  
bles or adapters when connecting mobile  
devices which have an integrated cable or  
DIA > Source > a source. The symbol for a  
source may change depending on the device  
289  
Media  
Calling up the media centre  
connected or the online media service* in use.  
The device name may be displayed (e.g. My-  
Phone).  
Select a track from the categories in the media  
centre ðpage 290.  
Applies to MMI: Select the following on the  
home screen: MEDIA > Source > a source > a  
category.  
1 Source symbol  
Playing media files via the multi-function  
steering wheel  
The symbol for the source you are currently using  
will be displayed. The symbol for a source may  
change depending on the device connected or the  
online media service* in use. A USB stick connec-  
ted via the USB port with charging function is  
shown as an example.  
Important: At least one media source must con-  
tain media files ðpage 289.  
On the instrument cluster, select the radio/  
media tab.  
To switch between radio and media or another  
2 Device name of a source  
source, press the button.  
To select a media file/source, scroll and press  
the left thumbwheel.  
The device name of the source you are currently  
using will be displayed.  
3 Categories  
Note  
The categories displayed in the media centre de-  
pend on the vehicle equipment, the device con-  
nected, the contents of the selected source and  
the connection type:  
If the function ðpage 284, Traffic an-  
nouncements or ðpage 284, DAB an-  
nouncements is switched on, playback is in-  
terrupted for announcements. You can can-  
cel an announcement while it is being  
played by briefly pressing the MMI control  
dial ðpage 36, Fig. 20.  
Last tracks played  
Artists  
Compilations  
Composers  
iTunes Radio  
Audiobooks  
Podcasts  
For safety reasons, the video picture is not  
available while the vehicle is moving. While  
you are driving, only the sound is played.  
Applies to multi-function steering wheel: It  
may be necessary to use the MMI to operate  
certain functions.  
Genres  
Videos  
Tracks  
Media centre  
Albums  
Further categories may be available, depending  
on the service.  
Playlists  
All playlists and smart playlists from the source  
will be displayed.  
Smart playlists  
Fig. 185 Upper display: Media centre  
Last tracks played  
Most played tracks  
Several categories are available in the media cen-  
tre. You can search for media files across differ-  
ent sources. Music will still be played from the  
active source while you are searching on the MMI.  
Folders  
The folder structure or the track/title/chapter list  
is displayed.  
290  
Media  
For safety reasons, the video picture is not  
available while the vehicle is moving. While  
you are driving, only the sound is played.  
If you synchronise a mobile device with  
cloud services, the playlists may not be dis-  
played correctly on the MMI. Use the devi-  
ce's local media library.  
CAUTION  
Applies to: vehicles with Audi connect infotainment  
Cloud services and the iTunes Radio catego-  
ry always require an internet connection.  
Please observe the information on Audi con-  
nect, particularly with regard to connection  
costs ð in General information on  
page 254.  
Applies to iPod touch/iPhone: Please also  
observe the notes on the USB ports with  
charging function and supported devices  
ðpage 288.  
Note  
Only the categories supported by the medi-  
um/service used are available.  
Media functions  
Fig. 186 Upper display: Playback view (left-side), playlist (right-side)  
How to use  
17  
To open the playlist 2 , press  
in the play-  
list view.  
Applies to MMI: To open the playback view 1 ,  
select the following on the home screen: ME-  
DIA > Source > a source > a category (e.g. Ar-  
tists > an album) > a track.  
Depending on the vehicle’s equipment and the  
media source selected, the following options may  
be available:  
Symbol/designation  
Description  
3
4
5
To go back one level.  
Source  
To display sources in the media menu.  
Device name of the source currently playing.  
Source/device name  
Important: A media source with album covers must be selected or  
the covers must be available online ðpage 293, Additional online  
data.  
Displays the current album cover.  
To display the playlist: Press the cover.  
Album cover in playback  
6
7
view  
Settings ðpage 293  
291  
Media  
Symbol/designation  
Description  
The media centre categories are displayed (depending on the active  
source) ðpage 290.  
8
Information on the cur- Displays track and artist. The track currently playing is marked in  
9
rent track  
colour.  
10  
List  
To scroll in the list: Swipe your finger upwards/downwards.  
Important: A media source with album covers must be selected or  
Album cover in the play- the covers must be available online ðpage 293, Additional online  
11  
list  
data.  
Displays the current album cover.  
12  
13  
Calling up options ðpage 293.  
13  
Off  
To switch between Off/Playlist/Track: Press  
.
Playlist  
Track  
The tracks in the current playlist will be repeated continuously.  
The current track will be repeated continuously.  
To select the previous/next track (or station/chapter): Press or  
.  
To rewind/fast forward: To rewind/fast forward the current track,  
press and hold or .  
14  
/  
To jump to the beginning of the track: After the track has played  
for 3 seconds, press .  
15  
16  
17  
/  
To start/stop the playback.  
When this function is switched on, all the files in the playlist will be  
played in random order.  
The playlist 2 will be displayed.  
The slider indicates the current playback position in the track.  
To rewind/fast forward: To rewind/fast forward the current track,  
move the slider to the right/left.  
To change the playback position: Press on the desired playback po-  
sition.  
18  
19  
Play position  
Information area  
Displays track, artist and album.  
DVD functions  
Applies to: vehicles with DVD drive  
To set the picture format: Press on the upper  
display. Select Picture format > a picture for-  
mat > OK ðtable on page 293.  
Important: The vehicle must be stationary and a  
DVD must be playing.  
Note  
The following functions are available in the play-  
back view:  
Please note that not all functions are availa-  
ble in all sources and for all touch displays.  
To display the DVD main menu: Press on the  
upper display. Press DVD menu.  
Search function  
Applies to: vehicles with search function  
To operate the DVD main menu: Press on the  
desired function.  
To switch to the media functions: Press the up-  
per display. Select: > a chapter, or start the  
film on the DVD main menu and press the up-  
per display.  
You can search for e.g. tracks and artists across  
all sources.  
292  
Media  
Calling up the search function  
Picture format  
Important: The selected source must support the  
search function.  
Audi recommends using the Auto setting for the  
picture format. You will be shown a preview of  
the setting when you press on one of the picture  
format options. Press OK to use the picture for-  
mat selected.  
Applies to MMI: On the home screen, select ME-  
DIA > Search.  
Entries containing the search terms entered will  
be displayed in the list of results. Every result is  
marked with the symbol of a category from the  
media centre ðpage 290.  
The following table provides an overview of the  
picture formats. The possible picture formats de-  
pend on the source being played or the video file.  
Picture for-  
Description  
mat  
You can search in the following categories:  
Artists  
Albums  
Tracks  
Genres  
Videos  
The MMI detects the picture for-  
mat of the source and displays the  
picture using the best possible  
Auto  
width-to-height ratio.  
The picture is set to the relevant  
4:3,  
16:9,  
Cinema  
format. Select one of these options  
if the picture shown with Auto se-  
lected is distorted, partially cut off  
or not in focus.  
Options and settings  
Options  
Certain functions and settings may be available  
depending on the vehicle equipment, the selec-  
ted source, the mobile device connected and the  
type of connection.  
The picture is enlarged to fill the  
entire display.  
Zoom  
The picture is displayed using the  
picture ratio of the source format.  
Select this option if the picture  
shown with Auto selected is distor-  
ted, partially cut off or not in focus.  
Important: The playback view must be displayed  
1 ðpage 291, Fig. 186.  
Original  
12  
Press   
.
Similar music  
Settings  
The track currently playing is briefly analysed  
(e.g. by artist, genre, mood, time) so that the  
system can display a smart playlist with similar  
tracks.  
Calling up the settings  
Applies to MMI: On the home screen, select ME-  
DIA > .  
1)  
The following settings may be available depend-  
ing on the equipment installed in your vehicle:  
Language  
You can set the language manually. It depends on  
the video DVD whether different languages and  
audio formats are available.  
Additional online data  
Important: The MMI must be connected to the in-  
ternet ðpage 254, Audi connect. In addition, a  
data plan is required in some countries  
ðpage 258.  
1)  
Subtitles  
You can select subtitles manually. It depends on  
the video DVD whether different languages are  
available.  
1)  
May not be possible during playback (depends on the  
DVD).  
293  
Media  
When this function is switched on, additional in-  
formation (e.g. album cover, artist, track) will be  
downloaded, if available.  
with safety levels 1-5 can be played. Playback of  
DVDs with a higher safety level will be blocked.  
Changing PIN  
DVD child lock  
Important: The DVD child lock menu must be dis-  
played.  
You can use the child lock to restrict playback of  
video DVDs with age restrictions.  
Select: Change PIN > a new PIN for the child  
lock > OK.  
Re-enter and press OK.  
Displaying DVD child lock menu  
Applies to MMI: On the home screen, select ME-  
DIA > > DVD child lock.  
Enter the child lock PIN. The PIN set at the fac-  
Note  
Not all video DVDs have a child lock feature.  
The child lock safety levels comply with the  
US standards of the Motion Picture Associa-  
tion of America (MPAA). Please note that  
age ratings for DVDs may vary between dif-  
ferent European countries.  
tory is 1234.  
Press OK.  
Setting/deactivating the safety level  
Important: The DVD child lock menu must be dis-  
played.  
If you enter the wrong child lock PIN three  
times in a row, you will not be able to enter  
a PIN for approximately one minute. The PIN  
can only be reset by an Audi workshop.  
Select: Safety level selected > a safety level  
(e.g. level 5) > , or:  
To lift all restrictions, press Off.  
Eight safety levels are available for the child lock  
function. If you select child lock level 5, all DVDs  
Supported media and file formats  
Overview  
Depending on the vehicle’s equipment, media  
files with the following attributes are supported  
by the DVD drive and the connection for the USB  
mass storage device:  
Audio/video files  
DVD drive: audio CDs (up to 80 min) with CD text (artist, album,  
track)*, CD-ROMs with a capacity of up to 700 MB; DVD±R/RW; video  
DVDs; audio DVDs with soundtrack compatible with DVD-Video;  
USB ports with charging function: mobile devices ðpage 288 (e.g.  
iPhone, MTP players, USB mass storage devices belonging to “USB De-  
vice Subclass 1 and 6” compatible with USB 2.0: USB sticks, USB MP3  
players (plug-and-play capable), external USB flash memories and ex-  
ternal USB hard drives)  
Supported media  
USB mass storage devices: exFAT, FAT, FAT32, NTFS  
USB mass storage partitions (primary/logical*): 2 per USB connec-  
tion  
File system  
Metadata  
CD/DVD file systems: ISO9660, Joliet, UDF  
Album covers: GIF, JPG, PNG up to 800x800 px. Depending on availa-  
bility, the album cover will be displayed using the corresponding me-  
dium or Gracenote*.  
294  
Media  
Audio/video files  
Playlists  
.M3U; .PLS; .WPL; .M3U8; .ASX  
DVD drive: max. 1000 files per medium.  
Number of files  
USB mass storage devices: max. 50000 files per medium; max. 1000  
files per playlist/directory  
Audio files  
Format  
File extension  
MPEG-1/-2 Layer 3  
Windows Media Audio 9/10  
MPEG-2/-4  
Opus  
.mp3  
Up to max. 320 kbit/sec  
48 kHz sampling frequency  
.wma  
.m4a; .m4b; .aac  
.opus; .ogg; .oga  
.flac  
FLAC  
ALAC  
.m4a  
.ape  
48 kHz sampling frequency  
Monkey's Audio  
Video files  
Format  
File extension  
.mpg; .mpeg  
.mp4; .m4v; .mov; .avi  
.wmv; .asf  
MPEG-1/-2  
MPEG4 AVC (H.264)  
Windows Media Video 9  
MPEG-H (H.265/HEVC)  
VP8/VP9  
Up to max. 15 Mbit/sec, 1920x1080 px  
and 30 fps  
.mp4; .mov  
.webm  
Flash Video  
.flv; .f4v  
the language set on the system; it cannot  
be ensured that these characters are always  
displayed correctly.  
Note  
The format Windows Media Audio 9 Voice is  
not supported by the media sources.  
The manufacturer will provide you with in-  
formation on the “USB Device Subclass” of a  
USB memory device.  
Audi recommends a compression rate of at  
least 160 kbit/sec for MP3 files. In the case  
of audio files with variable bit rate, the dis-  
play of the remaining playing time may dif-  
fer from the actual figure.  
Some functions of MTP players such as vid-  
eo playback and the rating of tracks are not  
supported.  
The display of country-specific characters  
(e.g. for ID3 tag information) depends on  
Troubleshooting  
Troubleshooting options are given below. They  
depend on the vehicle’s equipment.  
295  
Media  
Subject  
Advice  
USB ports with charging function/ Please observe the notes in the chapter ðpage 288, Multimedia  
Bluetooth audio player: The mo-  
connections/ðpage 287, Bluetooth audio player.  
bile device is not supported.  
USB ports with charging function: On some mobile phones or mobile devices, playback is not possi-  
The mobile device is not recog-  
nised as a source.  
ble if the battery charge is very low (less than 5 %). After it has  
been plugged in, the mobile device will only be recognised as a  
media source in the MMI again when it has sufficient battery  
charge.  
USB ports with charging function: The Bluetooth audio player function is switched on. Switch the  
Problems during audio playback via function off ðpage 306 when you are not using a Bluetooth au-  
an iPod touch/iPhone.  
dio player.  
USB ports with charging function: Make sure that the USB mode MTP is selected in your mobile de-  
No audio playback possible via a  
connected mobile device.  
vice's settings.  
Bluetooth audio player: Problems Problems can occur if a third party music playback app is open  
with track display and playback.  
when you are playing audio via the Bluetooth audio player. Audi  
recommends that you use the integrated media player on your  
Bluetooth device (e.g. smartphone).  
Online media: No online media  
Check that a data plan has been purchased for the country in  
playback.  
question and that it is available ðpage 258.  
296