Get Mobility -> Breakdown assistance Guide for BMW M3 4 Door Fifth Generation (2014-2019)

Mobility

Breakdown assistance

Overview

Vehicle features and options

This chapter describes all standard, country-

specific and optional features offered with the

series. It also describes features that are not

necessarily available in your vehicle, e. g., due

to the selected options or country versions.

This also applies to safety-related functions

and systems. When using these functions and

systems, the applicable laws and regulations

must be observed.

SOS button in the roofliner

Hazard warning flashers

Functional requirements

▷

The SIM card integrated in the vehicle has

been activated.

▷

The radio-ready state is switched on.

The Assist system is functional.

Initiating an Emergency Request

automatically

Under certain conditions, such as if the airbags

trigger, an Emergency Request is automati‐

cally initiated immediately after a severe acci‐

dent. Automatic Collision Notification is not af‐

fected by pressing the SOS button.

The button is located in the center console.

The red light in the button flashes when the

hazard warning flashers are activated.

Initiating an Emergency Request

manually

1. Press the cover briefly to open it.

Intelligent emergency call

Concept

2. Press the SOS button until the LED at the

button lights up green.

In case of an emergency, an Emergency Re‐

quest can be made through the system.

▷

The LED flashes green when a connection

to the BMW Response Center has been

established.

General information

Only press the SOS button in an emergency.

If the LED is flashing green, but the BMW

Response Center cannot be heard on the

hands-free system, the hands-free system

may possibly be malfunctioning. However,

the BMW Response Center may still be

able to hear you.

For technical reasons, the Emergency Request

cannot be guaranteed under unfavorable con‐

ditions.

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Breakdown assistance

Mobility

When the Emergency Request is received

at the BMW Response Center, the BMW

Response Center contacts you and takes

further steps to help you.

First-aid kit

General information

Some of the articles have a limited service life.

Even if you are unable to respond, the

BMW Response Center can take further

steps to help you under certain circum‐

stances.

Check the expiration dates of the contents

regularly and replace any expired items

promptly.

For this, data is transmitted to the BMW

Response Center which serves to deter‐

mine the necessary rescue measures. E.g.,

the current position of the vehicle, if it can

be established.

Storage

Roadside Assistance

Service availability

Roadside Assistance can be reached around

the clock in many countries. You can obtain as‐

sistance there in the event of a vehicle break‐

down.

The first-aid kit is located in the cargo area in a

storage compartment.

Roadside Assistance

Jump-starting

The Roadside Assistance phone number can

be viewed via iDrive or a connection to Road‐

side Assistance can be established directly.

General information

If the battery is discharged, the engine can be

started using the battery of another vehicle

and two jumper cables. Only use jumper ca‐

bles with fully insulated clamp handles.

Warning triangle

Safety information

DANGER

Contact with live components can lead to

an electric shock. There is a risk of injuries or

danger to life. Do not touch any components

that are under voltage.◀

To prevent personal injury or damage to both

vehicles, adhere strictly to the following proce‐

dure.

The warning triangle is located on the inside of

the tailgate.

To remove, loosen the bracket.

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Mobility

Breakdown assistance

Preparation

NOTE

In the case of body contact between the

two vehicles, a short circuit can occur during

jump-starting. There is a risk of property dam‐

age. Make sure that no body contact occurs.◀

1. Check whether the battery of the other ve‐

hicle has a voltage of 12 volts. The voltage

information can be found on the battery.

The body ground or a special nut acts as the

battery negative terminal.

2. Switch off the engine of the assisting vehi‐

cle.

Connecting the cables

1. Open the cover of the BMW starting aid

terminal.

3. Switch off any electronic systems/power

consumers in both vehicles.

Starting aid terminals

2. Attach one terminal clamp of the positive

jumper cable to the positive terminal of the

battery, or to the corresponding starting

aid terminal of the vehicle providing assis‐

tance.

WARNING

If the jumper cables are connected in the

incorrect order, sparking may occur. There is a

risk of injury. Pay attention to the correct order

during connection.◀

3. Attach the terminal clamp on the other end

of the cable to the positive terminal of the

battery, or to the corresponding starting

aid terminal of the vehicle to be started.

4. Attach one terminal clamp of the negative

jumper cable to the negative terminal of

the battery, or to the corresponding engine

or body ground of assisting vehicle.

5. Attach the second terminal clamp to the

negative terminal of the battery, or to the

corresponding engine or body ground of

the vehicle to be started.

The starting aid terminal in the engine com‐

partment acts as the battery's positive termi‐

nal.

Starting the engine

Never use spray fluids to start the engine.

Open the cover of the starting aid terminal.

1. Start the engine of the assisting vehicle

and let it run for several minutes at an in‐

creased idle speed.

2. Start the engine of the vehicle that is to be

started in the usual way.

If the first starting attempt is not success‐

ful, wait a few minutes before making an‐

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Breakdown assistance

Mobility

other attempt in order to allow the dis‐

charged battery to recharge.

▷

Do not exceed a towing distance of

30 miles/50 km.

3. Let both engines run for several minutes.

Tow truck

4. Disconnect the jumper cables in the re‐

verse order.

With rear-wheel drive

Check the battery and recharge, if needed.

Tow-starting and towing

Safety information

WARNING

Due to system limits, individual functions

can malfunction during tow-starting/towing

with the Intelligent Safety systems activated,

e.g., approach control warning with light brak‐

ing function. There is a risk of an accident.

Switch all Intelligent Safety systems off prior to

tow-starting/towing.◀

Your vehicle should be transported with a tow

truck with a so-called lift bar or on a flat bed.

NOTE

When lifting the vehicle by the tow fitting

or body and chassis parts; damage can occur

on vehicle parts. There is a risk of property

damage. Lift vehicle using suitable means.◀

Manual transmission

Gearshift lever in neutral position.

Towing

M double-clutch transmission:

transporting the vehicle

Information the following instructions:

▷

Make sure that the ignition is switched on;

otherwise, the low beams, tail lamps, turn

signals, and wipers may be unavailable.

General information

The vehicle is not permitted to be towed.

▷

Do not tow the vehicle with the rear axle

tilted, as the front wheels could turn.

Safety information

NOTE

When the engine is stopped, there is no

power assist. Consequently, more force

needs to be applied when braking and

steering.

The vehicle can be damaged when tow‐

ing the vehicle with a single lifted axle. There is

a risk of property damage. The vehicle should

only be transported on a loading platform.◀

▷

Larger steering wheel movements are re‐

quired.

The towing vehicle must not be lighter

than the vehicle being towed; otherwise,

it will not be possible to control the vehi‐

cle's response.

▷

Do not exceed a towing speed of

30 mph/50 km/h.

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Mobility

Breakdown assistance

rectly attach the tow bar or tow rope to the tow

fitting.◀

Tow truck

Tow bar

The tow fittings used should be on the same

side on both vehicles.

Should it prove impossible to avoid mounting

the tow bar at an offset angle, please observe

the following:

▷

Maneuvering capability is limited going

around corners.

The vehicle should only be transported on a

loading platform.

▷

The tow bar will generate lateral forces if it

is secured with an offset.

NOTE

When lifting the vehicle by the tow fitting

or body and chassis parts; damage can occur

on vehicle parts. There is a risk of property

damage. Lift vehicle using suitable means.◀

Tow rope

When starting to tow the vehicle, make sure

that the tow rope is taut.

To avoid jerking and the associated stresses

on the vehicle components when towing, al‐

ways use nylon ropes or nylon straps.

Towing other vehicles

General information

Switch on the hazard warning system, depend‐

ing on local regulations.

Tow fitting

General information

If the electrical system has failed, clearly iden‐

tify the vehicle being towed by placing a sign

or a warning triangle in the rear window.

Safety information

WARNING

If the approved gross vehicle weight of

the towing vehicle is lighter than the vehicle to

be towed, the tow fitting can tear off or it will

not be possible to control the vehicle's re‐

sponse. There is a risk of an accident! Make

sure that the gross vehicle weight of the tow‐

ing vehicle is heavier than the vehicle to be

towed.◀

The screw-in tow fitting should always be car‐

ried in the vehicle.

The tow fitting can be screwed in at the front

or rear of the vehicle.

The tow fitting and the onboard vehicle tool kit,

refer to page 203, are together in the cargo

area.

NOTE

If the tow bar or tow rope is attached in‐

correctly, damage to other vehicle parts can

occur. There is a risk of property damage. Cor‐

Use of the tow fitting:

214

Breakdown assistance

Manual transmission

Mobility

▷

Use only the tow fitting provided with the

vehicle and screw it all the way in.

If possible, do not tow-start the vehicle but

start the engine by jump-starting, refer to

page 211. If the vehicle is equipped with a cat‐

alytic converter, only tow-start while the en‐

gine is cold.

Use the tow fitting for towing on paved

roads only.

Avoid lateral loading of the tow fitting, for

instance do not lift the vehicle by the tow

fitting.

1. Switch on the hazard warning system and

comply with local regulations.

Safety information

2. Switch on the ignition, refer to page 64.

3. Engage third gear.

NOTE

If the tow fitting is not used as intended,

4. Have the vehicle tow-started with the

clutch pedal pressed and slowly release

the pedal. After the engine starts, immedi‐

ately press on the clutch pedal again.

there can be damage to the vehicle or to the

tow fitting. There is a risk of property damage.

Observe the notes on using the tow fitting.◀

5. Stop at a suitable location, remove the tow

bar or rope, and switch off the hazard

warning system.

Screw thread for tow fitting

6. Have the vehicle checked by a dealer’s

service center or another qualified service

center or repair shop.

Press on the mark of the front cover to push it

out.

Press out the rear cover at the recess using

the screw driver from the onboard vehicle tool

kit.

Tow-starting

M double-clutch transmission

Do not tow-start the vehicle.

Tow-starting the engine is not possible due to

the M double-clutch transmission.

Have the reasons for the starting difficulties

corrected by a dealer’s service center or an‐

other qualified service center or repair shop.

215

Mobility -> Breakdown assistance for Your BMW M3 4 Door Fifth Generation (2014-2019)

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