Get Communication Guide for BMW Z4 2 Door Second Generation (2009-2016)

Communication

All of the possibilities available for mobile

communication with your family, friends,

business partners or service providers are

summarised in this chapter.

Communication

Telephone

system. The vehicle occupants and other road

users could otherwise be endangered.◀

Vehicle equipment

This chapter describes all the standard equip‐

ment, national-market-specific equipment and

optional extras offered in the model series.

Consequently, you will find that it contains de‐

scriptions of items not available in a particular

vehicle on account of a combination of options,

for example, or the constraints applying to cer‐

tain national-market versions. This also applies

to safety-relevant functions and systems.

Snap-in adapter

The snap-in adapter enables:

▷

Storage of the mobile phone.

Charging of the battery.

Connection to the external aerial of the ve‐

hicle.

This ensures better network reception and

uniform reproduction quality.

Country-specific regulations must be observed

when using the corresponding functions and

systems.

Avoid using the keypad of a mobile phone that

has been detected by the vehicle, because this

can result in malfunctions.

Overview

Compatible mobile phones

Visit for detailed in‐

formation about the mobile telephones and ex‐

ternal devices with Bluetooth interface that are

supported by the mobile telephone prepara‐

tion option.

Note

Vehicle equipped with Business preparation

for mobile phone or handsfree facility.

Principle

Mobile phones can be connected to the vehi‐

cle via Bluetooth.

Notes

High temperatures can restrict the mobile

phone charging function and affect the ability

of the mobile phone to function correctly.

After being paired, these devices are automati‐

cally detected when the ignition is switched

on, as soon as they are in the vehicle and can

then be operated using the radio, the buttons

on the steering wheel, and by voice control.

Playing music from a mobile phone

Depending on the mobile phone and the in-car

equipment, you can play music data from your

mobile phone via the in-car system.

Once you have paired a compatible mobile

phone with the vehicle you can use the radio,

the buttons on the steering wheel and the

voice control system to operate the mobile

phone.

Using the telephone while the vehicle is

in motion

Only make inputs when traffic activity permits.

As the driver, do not make telephone calls with

the mobile phone in your hand while the vehi‐

cle is in motion; use the hands-free speaking

138

Telephone

Communication

▷

To select the menu item: press the right

knob.

Control functions

With the function buttons

Press the left or right side of the function

button underneath the menu item.

If only one menu item appears above a func‐

tion button, press the middle of the button.

Presentation in the Owner's

Handbook

"…" Identifies texts on the radio display for se‐

lecting functions.

1

2

3

On/off, volume control.

Display.

▷

Turn: highlight menu item on the dis‐

play or set value.

▷

Press: select highlighted menu item or

save setting.

Symbols on the display

Symbol Meaning

4

5

Calls up the main menu.

Redial, accept call, start dialling, end call

and change to the phone menu.

Function is selected.

Exit menu, go back one menu.

Show more menu items.

6

Function buttons for selecting the menu

items shown directly above them on the

display.

Scroll indicator. List contains more

than two entries.

Reception of the mobile phone net‐

work: indicator depends on signal

strength.

Menu guidance

Selecting a menu item

Telephoning with handsfree sys‐

tem.

There are two ways to select a menu item on

the display.

Roaming active.

Message not read.

Message read.

With the right knob

Connecting/disconnecting

the mobile phone

Requirements

▷

To highlight the menu item: turn the right

knob.

▷

Suitable mobile phone, see page 138.

139

Communication

Telephone

▷

Mobile phone operational.

Turn the right knob to view the Bluetooth

name of your vehicle on the display.

Bluetooth in the vehicle and mobile phone

activated.

6. Perform other operations on the mobile

phone, see the Owner's Handbook of the

mobile phone: for example finding/

connecting Bluetooth device or new de‐

vice.

▷

Bluetooth presettings must be made on

the mobile phone, for example connect

without confirmation or visibility; see Own‐

er's Handbook of the device.

The Bluetooth name of the vehicle is

shown on the display of the mobile phone.

A number with a minimum of 4 and a maxi‐

mum 16 positions has been specified as

the Bluetooth passkey. Only required for

non-recurring registration.

7. Select the Bluetooth name of the vehicle

on the display of the mobile phone.

Ignition switched on.

Request using the radio or mobile phone to

enter the same Bluetooth passkey.

Activating/deactivating Bluetooth

connection

8. Key the passkey into the mobile phone and

confirm.

Bluetooth use is not permitted everywhere.

To activate a connection:

9. "ADD"

10. Use the function buttons to key the same

passkey into the radio and confirm.

1. Radio-ready state or switch on the ignition.

To delete last digit entered: "DELETE"

11. "OK"

2.

Press the button.

3. "TEL"

Press twice if applicable.

4. "BT-ON"

If pairing was successful the mobile phone ap‐

pears on the display of the radio.

To deactivate the connection:

Four mobile phones can be connected in the

vehicle at the same time.

1. "BT"

2. "BT-OFF"

3. "YES"

If connection was unsuccessful: What to do

if..., see page 141.

Pairing and connecting

Retrying pairing/Help

Connecting the mobile phone

If pairing fails:

Only connect the mobile phone when the

vehicle is stationary. Otherwise, you may be‐

come distracted and endanger the vehicle oc‐

cupants and other road users.◀

1. "REPEAT"

2. Repeat steps 6. to 10.

To view the BMW Hotline number: "CALLS"

Turn the right knob to view the BMW Hotline

number and the information necessary for pair‐

ing.

1. Radio-ready state or switch on the ignition.

2.

Press the button.

3. "TEL"

4. "BT"

After connecting for the first time

▷

Mobile phone is detected/paired in the ve‐

hicle after a short delay when the engine is

running or the ignition switched on.

5. "SEARCH"

140

Telephone

Communication

▷

Phonebook entries on the telephone's SIM

card or the mobile phone itself are transfer‐

red to the vehicle after it has been detec‐

ted, depending on the mobile phone.

▷

Is Bluetooth activated in the vehicle and

the mobile phone? Activate Bluetooth in

the vehicle and the mobile phone.

Do the Bluetooth passkeys for the mobile

phone and vehicle match? Key the same

passkey into the mobile phone and the

radio.

▷

Four mobile phones can be connected.

For a few mobile phones, certain settings

are needed, for example, authorisation or

secure connection, see instruction manual

of the mobile phone.

▷

Duration for passkey input longer than

30 seconds? Repeat the connection at‐

tempt.

Connecting a certain mobile phone

1. Radio-ready state or switch on the ignition.

Too many Bluetooth devices paired to the

mobile phone or the vehicle? If necessary

delete the pairing information for some

other device.

2.

Press the button.

▷

Is the mobile phone in power-save mode or

is the battery low? Charge the mobile

phone using the snap-in adapter or the

charging cable.

3. "TEL"

4. "BT"

5. Turn the right knob until the mobile phone

you want to connect to the vehicle is dis‐

played.

You may find that only one mobile phone

can be connected to the vehicle, depend‐

ing on the mobile phone. De-register the

mobile phone from the vehicle and register

and connect only one mobile phone.

6. "PRIO"

Repeatedly press the button to obtain the

position you want.

Mobile phone no longer responds?

Disconnecting a mobile phone

1. Radio-ready state or switch on the ignition.

▷

Switch the mobile phone off and on again.

Ambient temperatures too high or too low?

Do not expose the mobile phone to ex‐

treme ambient conditions.

2.

Press the button.

3. "TEL"

4. "BT"

Not all, no or incomplete phonebook entries

are displayed.

5. Turn the right knob until the mobile phone

you want to unpair from the vehicle is dis‐

played.

▷

Transfer of the phonebook entries has not

completed.

▷

Under certain circumstances only the pho‐

nebook entries saved in the mobile phone

or on the SIM card are transferred.

6. "DELETE"

7. "YES"

▷

It might be that phonebook entries with

special characters cannot be displayed.

What to do if...

Information about suitable mobile phones, see

page 138.

Number of phonebook entries to be stored

is too high.

Mobile phone not registered or paired.

Data volume of the contact too large, e.g.

due to stored information such as notes?

Reduce data volume of the contact.

141

Communication

Telephone

Quality of the phone connection is poor.

The vehicle automatically adjusts the volume

of the telephone microphone and the volume

of the call party. Depending on the mobile

phone, the volumes must be adapted if neces‐

sary. Settings are possible only during a call

and must be adjusted separately for each tele‐

phone. The settings are deleted as soon as the

telephone is de-registered.

▷

Bluetooth signal strength can be adjusted

on mobile phone, depends on the model.

Place the mobile phone in the snap-in

adapter or close to the centre console.

Adjust volume of microphone and speak‐

ers.

If you have worked through all the points in the

list and the desired function is still unavailable,

contact hotline support or your Service centre.

The audio sources are muted as soon as a

phone call is conducted through the handsfree

system.

Setting the microphone to mute

The microphone can be muted during active

calls.

Controls

You can use the controls of the radio for the

following functions:

"MUTE"

▷

Accept/reject call.

A muted microphone is automatically reactiva‐

ted when a new call is made.

Dial phone number.

Select number from phonebook.

Incoming call

Dial saved number, for example from list of

accepted calls.

Receiving a call

▷

In conjunction with Business mobile phone

preparation: ConnectedDrive, see

page 149.

If the number of the caller is saved in the pho‐

nebook and is transferred from the network,

the name of the contact is displayed. Other‐

wise only the phone number is displayed.

With ignition and radio readiness off, for exam‐

ple after the remote control has been removed,

an ongoing call can be continued via the

handsfree system for a maximum of 25 mi‐

nutes.

Accepting a call

Press the button on the steering

wheel or the radio.

Adjusting volume

or

"YES"

Rejecting a call

"NO"

Ending a call

Press the button on the steering

wheel or the radio.

Turn the knob until the desired volume is

reached. The setting is saved for the remote

control currently in use.

or

"END"

142

Telephone

Communication

This applies only if the caller's number is

transmitted.

Entering phone numbers

Dialling a number

1. Radio-ready state or switch on the ignition.

Selecting number from phonebook

The A-Z list of phonebook entries is available.

If entries with more than one name but the

same number are transferred from the mobile

phone, only one entry is shown.

2.

Press the button.

3. "TEL"

4. "NR"

The way in which phonebook entries are

shown on the radio display might not be the

same as on the display of the mobile phone, for

example the sequence of first name and sur‐

name.

5. Use the 0-9 buttons to enter the number.

To delete last digit entered: "DEL"

6.

Press the button on the steering

wheel or the radio.

1. Radio-ready state or switch on the ignition.

or

Press the right button to dial the number.

2.

Press the button.

3. "TEL"

4. "A-Z"

5.

Phonebook

Dialled numbers, received calls and the entries

in the phonebook are saved in lists when the

mobile phone is connected to the vehicle via

Bluetooth.

The arrows indicate that more let‐

ters can be viewed.

If applicable, turn the right knob to view

more letters.

Five lists are available:

6. Turn the right knob to select the first letter

of the entry.

▷

"A-Z"

Entries in the phonebook on the SIM card

or the mobile phone, consisting of name

and phone number, sorted in alphabetical

order.

7. Select the entry by pressing the function

button.

The number is dialled.

To view all entries:

▷

"TOP8"

The Top 8 list contains the eight most fre‐

quently dialled numbers.

1. Turn the right knob to select the first letter

of the entry and press the knob.

"LAST8"

2. Turn the right knob to select the entry you

want and press the knob.

The last eight numbers dialled are saved.

The most recently dialled number is at the

top of the list.

or

▷

"CALLS"

Press the button on the steering

wheel or radio to dial the number.

The originating numbers of the last eight

accepted calls are saved. This applies only

if the caller's number is transmitted.

The number is dialled.

"MISSED"

The originating numbers of the last eight

calls that were not accepted are saved.

143

Communication

Telephone

This function is available when a connection

has been set up and the call is being conduc‐

ted by means of the handsfree system.

Editing and dialling a number from the

phonebook

You can edit the number before placing a call.

This change is not saved in the phonebook.

1. "KEYPAD"

1. Select an entry.

2. Use the 0-9 buttons to enter the DTMF

code.

2. "EDIT"

3. As applicable, long-press the left or right

side of the function button to enter special

characters.

3. To delete a digit: "DEL"

4. Use the 0-9 buttons to enter other digits.

5. Press the right button to dial the number.

Viewing call duration

Call in progress:

"DURAT"

Using buttons on steering wheel to

dial a number from the phonebook

1.

Long-press the button to view the

phone menu.

Handsfree system

General

Calls taken via the handsfree system can be

continued via the mobile phone and vice versa.

2. Press the arrow buttons on the steering

wheel to browse the phonebook.

3.

Press the button to dial the num‐

ber.

From mobile phone to the handsfree

system

Dialling a number saved in a list

Calls that were started outside the Bluetooth

range of the vehicle can be continued via the

handsfree system when the ignition is

switched on.

To select an entry and establish a connection:

1. Radio-ready state or switch on the ignition.

2.

Press the button.

Depending in the mobile phone, there is an au‐

tomatic switch to the handsfree mode.

3. "TEL"

4. Select the list, for example "TOP8"

If it is not automatically toggled, follow what is

displayed on the mobile phone screen, and

also see the operating instructions for the mo‐

bile phone.

5. Turn the right knob to select the entry and

press the button to dial the number.

Deleting a single entry

1. Select the entry from the list.

2. "DEL"

From the handsfree system to the

mobile phone

Calls taken via the handsfree system can also

be continued via the mobile phone, depending

on the mobile phone.

DTMF overlap dialling

Using DTMF overlap dialling to access net‐

work services or to control devices, e.g. re‐

mote answer phone access. This requires the

DTMF code.

Then follow what is displayed on the mobile

phone, and also see the operating instructions

for the mobile phone.

144

Telephone

Communication

Using alternative commands

Voice control operation

In many instances the system can accept any

of several different spoken commands for a

given function, for example:

General

Depending on the functions supported, you

can voice-operate the mobile phone as descri‐

bed below.

›Dial name‹ or ›Name‹

Example: dialling a phone number

Principle

1.

Press the button on the steering

▷

The mobile phone can be operated without

taking your hand from the steering wheel.

wheel.

2. ›Dial number‹

The inputs are supported in many cases by

announcements or questions.

The system says: »Please say the number

«.

›...‹ Identifies commands for the voice oper‐

ation system.

3. For example ›123 456 790‹

››...‹‹ Identifies replies by the voice opera‐

tion system.

The system says: »123 456 790. Con‐

tinue?«.

4. ›Dial‹

Issuing voice commands

The system says: »Dialling number«.

Activating the voice control system

Making a call

1.

Press the button on the steering

Dial a phone number

1. ›Dial number‹

wheel.

2. Issue the command.

2. Say the phone number.

3. ›Dial‹

Switching off the voice control system

Briefly press the button on the steer‐

ing wheel or ›Cancel‹.

Correcting phone numbers

It is possible to delete a sequence of digits

once the system has repeated the digits.

Possible commands

›Correct number‹

Having possible commands read aloud

The command can be repeated any number of

times.

Press the button on the steering

wheel.

Deleting phone numbers

›Delete‹

›Help‹.

Possible commands are announced.

All digits entered up to that point are deleted.

Digits from zero to nine are understood. Each

digit can be spoken individually or grouped in a

sequence to accelerate input.

Redialling

›Redial‹

145

Communication

Telephone

Voice phonebook

Adjusting volume

Depending on the equipment available in your

vehicle, it may be necessary to create a sepa‐

rate voice phonebook.

The entries must be made using voice control

and are independent of the memory of the mo‐

bile phone. Up to 50 entries can be set up.

Saving an entry

1. ›Save name‹

Turn the left knob during the announcement.

2. Say the names. Keep to a speaking dura‐

tion of approximately 2 seconds.

▷

The volume is retained even if you change

the volume of other audio sources.

3. When asked to do so by the system, say

the phone number.

The volume is saved for the remote control

currently in use.

4. ›Save‹

Deleting an entry

Notes

1. ›Delete name‹

Do not use the voice control system for emer‐

gency calls. Under stress, the spoken lan‐

guage and voice pitch can change, which

could unnecessarily delay the connection of

your call.

2. When asked to do so, say the name.

3. Acknowledge prompt: ›Yes‹

Deleting all entries

1. ›Delete phonebook‹

Use the SOS button, see page 174, near the

interior mirror instead.

2. Acknowledge prompt: ›Yes‹

3. Acknowledge second prompt: ›Yes‹

Operating conditions

▷

Commands, digits and letters should be

pronounced fluently, with the usual em‐

phasis, and at a normal volume and speed.

Reading out and selecting entries

1. ›Read phonebook‹

2. When the desired entry is read out: ›Dial

number‹

Doors, windows and the retractable hard‐

top should be kept closed to avoid noise

interference.

Selecting an entry

1. ›Dial name‹

Avoid background noises in the car while

you are speaking.

2. When asked to do so, say the name.

3. Acknowledge prompt: ›Yes‹

BMW numbers

You can also view several Service centre num‐

bers without being enabled for Connected‐

Drive. As soon as you have enabled Connec‐

tedDrive, the services of ConnectedDrive are

at your disposal, see page 149.

146

Telephone

Communication

▷

"MoblSr call": BMW Group's Mobile Serv‐

ice, in case you need roadside assistance.

Snap-in adapter inserting/removing

1. Press button 1 and take out the cover.

"Dealer": BMW Service, for example when

you want to schedule a Service appoint‐

ment.

▷

"BMW Cust Sr": BMW Hotline, for informa‐

tion about every aspect of your vehicle.

Viewing numbers

1. Radio-ready state or switch on the ignition.

2.

Press the button.

2. Insert snap-in adapter at the front, arrow 1,

and press to the bottom, arrow 2, until the

adapter engages.

3. "BMW"

4. Turn the right knob until the number you

want is displayed.

Snap-in adapter

General

More information on snap-in adapters with the

compatibility to support the functions of the

mobile phone is available from your Service

centre.

3. To remove the snap-in adapter: press but‐

ton 1.

Notes

High temperatures can restrict the mobile

phone charging function and affect the ability

of the mobile phone to function correctly.

Always comply with the instructions for use

supplied with the mobile phone when using it

via the in-car systems.

Installed position

In the centre armrest.

Inserting the mobile phone

1. Depending on the mobile phone, remove

the protective cap from the aerial connec‐

tor and from the USB port of the mobile

phone if necessary.

2. With the keys upwards, push the mobile

phone towards the electrical connections

147

Communication

Telephone

and press downwards until it snaps into

place.

The battery is charged in all vehicle states from

radio-ready onward.

Removing the mobile phone

Press the button and pick up the mobile

phone.

148

ConnectedDrive

Communication

ConnectedDrive

▷

There is mobile radio communications re‐

ception.

Vehicle equipment

This chapter describes all the standard equip‐

ment, national-market-specific equipment and

optional extras offered in the model series.

Consequently, you will find that it contains de‐

scriptions of items not available in a particular

vehicle on account of a combination of options,

for example, or the constraints applying to cer‐

tain national-market versions. This also applies

to safety-relevant functions and systems.

▷

The ignition is switched on.

Active ConnectedDrive contract or equip‐

ment with intelligent emergency calling.

The following prerequisites may also have to

be met:

▷

The SIM card is enabled for free service

numbers.

Country-specific regulations must be observed

when using the corresponding functions and

systems.

Enabling or updating

TeleServices or

ConnectedDrive

BMW TeleServices

You cannot use TeleServices or Connected‐

Drive unless these services have been ena‐

bled.

General

TeleServices supports communication with

the Service centre.

1. Radio-ready state or switch on the ignition.

▷

Data on the servicing needs of the vehicle

can be transferred directly to the Service

centre. In so doing, the Service centre can

initiate the work needed earlier. The work‐

shop stay is shortened.

2.

Press the button.

3. "ASSIST"

4. "SET"

5. "SETUP"

6. "YES"

▷

In case of accident, data on the vehicle

condition can be transferred to the Mobile

Service centre. It might be that malfunc‐

tions can be remedied directly.

TeleServices and, if applicable, Connec‐

tedDrive are enabled and data interchange

with the Service begins. The enabling

process takes a few minutes to complete.

Status is shown on the display.

▷

The offering is country-specific.

Connection charges can be incurred.

Services can be limited abroad.

Information service

Requirements

Vehicle is equipped with Business preparation

for mobile phone.

General

The information service provides information

on, for example, hotels, 24-hour pharmacies

etc. and transmits their telephone numbers

and addresses to the vehicle. You can place

calls directly to the telephone numbers.

Different TeleServices versions are possible in

the vehicle. The following prerequisites must

always be met:

149

Communication

ConnectedDrive

Starting the information service

1. Radio-ready state or switch on the ignition.

Automatic Service

notification

The data on the service status or on statutory

inspections for your vehicle are transmitted au‐

tomatically before a service or inspection is

due.

2.

Press the button.

3. "ASSIST"

4. "INFO"

5. Press the right knob to place a call to the

information service.

Hotline

Contact the BMW Hotline for information cov‐

ering every aspect of the vehicle.

Reading message

Message not read.

1. Radio-ready state or switch on the ignition.

Dialling a received number

1. Select the message and press the knob.

2.

Press the button.

2. Select the phone number and press the

knob.

3. "ASSIST"

4. "HOTLIN"

Deleting message

1. Select the message and press the knob.

2. "DEL"

5. Select the service you want and press the

button to establish contact with the BMW

hotline.

Service Partners

Breakdown recovery

You can also contact your Service centre for

example if you want to arrange a date and time

to have your vehicle serviced. The requisite ve‐

hicle data are transmitted to the Service cen‐

tre.

It is possible to contact the Mobile Service of‐

fered by the BMW Group if you require help in

the event of a breakdown.

1. Radio-ready state or switch on the ignition.

2.

Press the button.

3. "ASSIST"

2.

Press the button.

4. "MOBLSR"

3. "ASSIST"

Contact with Mobile Service is established.

Mobile Service performs remote, in-depth

diagnosis of the vehicle.

4. Select one of the following functions:

▷

"CALLS"

Select a service and press the button

to establish contact with the Service

centre.

5. "ACCEPT"

Press buttons in accordance with the

prompts as the Mobile Service routine pro‐

ceeds.

▷

"Dealer"

The data of relevance for Service are

transmitted. Your Service centre will

150

ConnectedDrive

Communication

respond by contacting you to arrange a

date and time for servicing your vehi‐

cle.

Service status

Viewing services

You will be notified accordingly whenever the

BMW TeleServices or ConnectedDrive offer‐

ings change. Under these circumstances you

should update the services.

My Info

You can use this service to transmit text mes‐

sages in combination with phone numbers via

ConnectedDrive to the vehicle for viewing.

1. Radio-ready state or switch on the ignition.

2.

Press the button.

1. Radio-ready state or switch on the ignition.

3. "ASSIST"

4. "SET"

2.

Press the button.

3. "ASSIST"

4. "MYINF"

5. "STATUS"

6. Turn the right knob to view the list of ena‐

bled services.

The messages are automatically displayed.

5. To view an existing message: select the

message and press the knob.

Viewing vehicle data

With BMW TeleServices or ConnectedDrive

enabled you van view your vehicle's VIN, in

other words the Vehicle Identification Number.

You can view a maximum of ten messages. If

more than that number of messages are re‐

ceived existing messages are automatically

deleted.

1. Radio-ready state or switch on the ignition.

Reading message

Message not read.

2.

Press the button.

3. "ASSIST"

4. "SET"

Dialling a received number

If you have received a message with a phone

number you can forward the number to your

phone and dial the number.

5. "PROFIL"

The vehicle's ConnectedDrive profile appears

on the screen.

1. Select the message and press the knob.

2. "CALL"

Answering a message

1. Select the message and press the knob.

2. "REPLY"

3. Select a predefined answer and press the

button.

Deleting message

1. Select the message and press the knob.

2. "DEL"

151

Communication for Your BMW Z4 2 Door Second Generation (2009-2016)

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