Get Practical information Guide for Citroen Ami SUV First Generation (2020-2024)

Practical information

For safety reasons, the motor will not

start while the charging cable is

connected.

Fully charge the traction battery at least once

a month.

Charging the traction

battery

7

Principle

The traction battery stores the energy needed

to operate the electric motor and the vehicle's

electrical cabin components. It is discharged

during use, and must therefore be regularly

recharged. There is no need to wait for the

traction battery to fall to its reserve level before

recharging.

The traction battery's driving range varies

according to the conditions of use: speed, driving

style, heating, load carried and road surface.

The traction battery's driving range can also

vary depending on whether the age of its

components.

Like any equipment with a lithium-ion battery,

the vehicle incorporates a protection mode to

optimise the durability of its traction battery.

Depending on the charge level and temperature

of its traction battery, power may be limited to

protect the battery cells.

This protection mode aꢀects the maximum

speed of the vehicle at low charge level (< 20%)

and at low or high battery temperature (< +5°C

or > +45°C).

Charging temperature

For vehicles manufactured before

2020/11/23, the charging is possible at

temperatures between 0°C and +50°C.

From this date, the charging is possible at

temperatures between -5°C and +50°C.

The charging cable is permanently attached to

the vehicle. It is stored in its housing located

inside the passenger door frame under the door

latch.

The single-phase AC domestic mains

power socket must be standard type E/F

16 A; load is limited to 8 A.

Parking in cold wheather

When the outside temperature drops

below +5°C:

– Park the vehicle in an enclosed area.

– Maintain a charge level of the traction

battery above 50%.

To charge the battery, unfurl the charging cable

fully before connecting it to the domestic power

supply.

For a full charge, follow the charging procedure

until it stops automatically.

To interrupt the charging process at any time,

disconnect the charging cable, unlock the

passenger door and store the cable in its

housing.

Vehicle immobilised for a long period

(more than 3 weeks)

Park the vehicle in a location that is protected

from the elements and where the temperature

is between 0°C and +40°C (exposure to

extreme temperatures can damage the

traction battery).

Charging progress is permanently displayed on

the instrument panel.

The charging level in the traction battery must

be around 50%.

Disconnect the connector unit.

Remove the F7-50 A fuse.

Charging progress can also be checked

via the MyCitroën App application in

combination with the connector unit (sold

separately).

The relief of the road, such as climbing a steep

slope, also aꢀects the maximum speed that the

vehicle can reach.

Disconnect the 12 V battery.

21

Practical information

Important recommendations

Plugging in/Unplugging

Never plug the cable into the wall socket

(or unplug it) with wet hands.

Immediately stop charging if the charging

cable or wall socket become too hot to touch.

Do not expose it to ꢂammable vapours - Risk

of electrical arcing or sparks!

Power socket

Have a professional check that the

electrical system to be used complies with

applicable standards and is compatible with

the vehicle.

Always use a correctly earthed power socket,

protected by a 30 mA residual current device.

Always use a power socket that is protected

by a circuit-breaker appropriate for the

electrical circuit’s current rating.

After connecting the charging cable, check

that the instrument panel switches on,

otherwise disconnect and reconnect the

charging cable.

Charging will not start if the parking brake is

not applied.

► Open the passenger door.

► Pull the charging cable fully out of its

housing.

► Close the passenger door, passing the

charging cable through the guide hole in the door

frame and then into the handle recess.

► Connect the charging cable to the power

socket. The instrument panel lights up.

► Check that the charging cable is not

stretched tight.

This indicator lamp lights up on the

instrument panel, along with dashes

instead of the charging time.

Charging cable

Connection

Incorrect use of this charging cable may

result in ꢁre, property damage and serious

injury or death by electrocution!

Never use the charging cable if it is defective

or damaged in any way (corrosion, cuts).

Never attempt to repair or open the charging

cable.

► Park the vehicle as close as possible to a

power socket.

If the charging cable is defective, consult

a dealer or qualiꢁed workshop to obtain a

replacement.

Never use the charging cable with an

extension cable, a multi-plug socket, a

conversion adaptor or in a damaged power

socket.

► Apply the parking brake.

► Switch oꢀ the ignition (position 1); the

READY warning lamp goes out.

Never immerse the charging cable in water.

Never attempt to move the vehicle using the

charging cable.

The remaining charging time is displayed after a

few minutes.

22

Practical information

The charge level increases slowly as charging

progresses.

When the charge is completed, the instrument

panel switches oꢀ.

To ꢁnd out how often the brake ꢂuid should be

replaced, refer to the Manufacturer's servicing

schedule.

Checking levels

Check all of the following levels regularly in

accordance with the Manufacturer's service

schedule. Top them up if required, unless

otherwise indicated.

7

Removing front bumper

Disconnection

► Disconnect the charging cable from the

power socket.

► Open the passenger door.

► Store all of the charging cable inside its

housing.

If a particular level has dropped signiꢁcantly,

have the corresponding circuit checked by a

dealer or qualiꢁed workshop.

Fluids must comply with the

Manufacturer's recommendations.

► Close the passenger door.

Used products

Electric motor

Avoid prolonged contact of used ꢂuids

with the skin.

Most of these ꢂuids are harmful to health and

very corrosive.

► Remove the 2 lower ꢁxing screws from the

frame.

Do not discard used ꢂuids into sewers

or onto the ground.

► Remove the 2 upper access ꢂaps from the

wings, pass an arm under the wing and lift it up.

► Remove the 2 upper side ꢁxing screws from

the ꢂaps.

Drain used ꢂuids into the dedicated

containers provided by dealers or qualiꢁed

workshops.

► Remove the 2 lower side ꢁxing screws from

the wheel arches.

► Pull the bumper horizontally for about ten

centimetres until the attachment points come

away.

Brake ꢀuid

1. Screenwash ꢂuid reservoir

2. Fuse box

3. 12 V battery

4. Traction battery/48 V electrical circuit

5. Electric motor

6. Brake ꢂuid reservoir

Before doing any work

Switch oꢀ the ignition, apply the parking

brake, check that the instrument panel is oꢀ

and that the charging cable is not connected.

► Disconnect the indicator wiring looms.

Before topping up, it is necessary to

protect the motor and its connectors in

23

Practical information

order to avoid any risk of brake ꢂuid splashing

onto them.

appropriate for the temperature conditions

must be used in order to protect the system's

components (pump, tank, ducts, jets).

Only use products recommended by the

Manufacturer or products of equivalent

quality and speciꢁcation.

Topping up

In order to optimise the operation of

components as important as those in the

braking system, the Manufacturer selects and

oꢀers very speciꢁc products.

Filling with pure water is prohibited in all

circumstances (risk of freezing,

limescale, etc.).

Use only DOT4 brake ꢂuid from a sealed

container.

► Top up to the required level when

necessary.

Tank capacity: 1 litre.

► Clean the cap before removing it to reꢁll.

The level of this ꢂuid should be close to

the "MAX" mark. If not, check the brake

pads for wear.

12 V battery

The battery does not require any

maintenance.

Reꢁtting front bumper

Check regularly that the terminals are correctly

tightened and that the connections are clean.

► Bring the bumper close to the frame.

► Connect the indicator wiring looms.

For more information on the precautions

to take before any work on the 12 V

battery, refer to the corresponding section.

^{► Place it in position and then push the bumper}

horizontally until the attachment points clip into

place.

► Screw the 2 upper side ꢁxing screws into the

Manual parking brake

ꢂaps.

► Screw the 2 lower side ꢁxing screws into the

wheel arches.

► Screw the 2 lower ꢁxing screws into the

frame.

If you notice excessive brake lever travel

or decreased eꢀectiveness, the parking

brake must be adjusted, even between two

services.

► Turn both ꢁxing screws a quarter turn.

► Unclip the access cover.

► Clip the 2 upper access ꢂaps to the wings.

► Remove the cap from the tank to top up.

This system must be checked by a dealer or

qualiꢁed workshop.

Screenwash ꢀuid

Access/Topping up

Checks

Brake pads/Discs/Drums

Unless otherwise indicated, check these

components in accordance with the

Manufacturer's service schedule.

Otherwise, have them checked by a dealer or

qualiꢁed workshop.

Brake wear depends on the style of

driving, particularly in the case of vehicles

used in town, over short distances. It may be

necessary to have the condition of the brakes

checked, even between vehicle services.

The ꢂuid must be topped up with a pre-mixed

product.

In winter (temperatures below 0°C), a ꢂuid

containing an anti-freeze agent which is

24

Practical information

Unless there is a leak in the circuit, a drop in the

brake ꢂuid level indicates that the brake pads

are worn.

For information on checking brake disc/

drum wear, contact a dealer or a qualiꢁed

workshop.

When the wear indicators no longer appear set

back from the tread, the depth of the grooves is

less than 1.6 mm; it is essential to replace the

tyres.

Using diꢀerent size wheels and tyres from those

speciꢁed can aꢀect the lifetime of tyres, wheel

rotation, ground clearance, the speedometer

reading and have an adverse eꢀect on road

holding.

Advice on care and

maintenance

7

General information - Exterior

Do not wash the vehicle in full sunshine

or in extremely cold conditions.

Do not use a high pressure washer or

automatic carwash to clean the vehicle.

Use a water jet (temperature between +20°C

and +40°C).

After washing the vehicle, moisture, or in

wintry conditions, ice can form on the

brake discs and pads: braking eꢃciency may

be reduced. Gently dab the brakes to dry and

defrost them.

Shock absorbers

It is not easy for drivers to detect when

shock absorbers are worn. Nevertheless,

shock absorbers have a major impact on road

holding and braking performance.

Before starting to clean your vehicle,

remember to lock the windows and

doors.

Wheels and tyres

All tyre pressures must be checked when

the tyres are cold.

For your safety and driving comfort, it is

important to have them regularly checked by a

Use a sponge and soapy water or a pH

_{neutral product.}

The pressures indicated on the tyre pressure

label are valid for "cold" tyres. If you have driven

for more than 10 minutes or more than 6 miles

(10 kilometres), add 0.3 bar (30 kPa) to the

values indicated on the label.

dealer or a qualiꢁed workshop.

Move the water jet perpendicular to the

surface to be cleaned, avoiding the door

seals.

Changing to free-wheeling

In certain situations, you must allow the vehicle

to free-wheel (when being towed, on a rolling

road, transport by rail or sea, etc.).

► Switch the ignition oꢀ.

Rinse the vehicle using demineralised water,

then gently wipe the bodywork with a clean

microꢁbre cloth.

Promptly clean oꢀ any marks containing

corrosive chemical substances liable to

damage the vehicle's paintwork (including

tree resin, bird droppings, insect secretions,

pollen and tar).

Under-inꢂation increases energy

consumption. Non-compliant tyre

pressures cause tyres to wear prematurely

and have an adverse eꢀect on the vehicle's

road holding - risk of accident!

► Release the parking brake.

Driving with worn or damaged tyres reduces the

braking and road holding performance of the

vehicle. We recommended regularly checking

the condition of tyres (tread and sidewalls) and

wheel rims as well as the presence of valves.

If justiꢁed by the environment, clean the

vehicle more frequently to remove salty

deposits (in coastal areas), soot (in industrial

25

Practical information

areas) and mud (in wet or cold areas). These

substances can be highly corrosive.

Contact a dealer or qualiꢁed workshop for

advice on removing stubborn stains requiring

special products (such as tar or insect

removers).

Use a high-ꢂow hose (temperature

between 25°C and 40°C).

Place the jet of water perpendicular to the

surface to be cleaned.

Product/Procedure to use depending

on the type of stain:

– Grease, oil and ink: clean with a pH-neutral

detergent.

– Vomit: clean with sparkling mineral water.

– Blood: spread ꢂour over the stain and allow

to dry; remove with a slightly damp cloth.

– Mud: allow to dry and then remove with a

slightly damp cloth.

– Cake, chocolate, ice cream: clean with

lukewarm water.

– Sugary and/or alcoholic drinks: clean with

lukewarm water, or lemon juice if the stain is

persistent.

– Hair gel, coꢀee, tomato sauce, vinegar:

clean with lukewarm water and lemon juice.

For solid substances, then use a soft brush or

vacuum cleaner.

For liquid substances, then use a damp

microꢁbre cloth and then dry with another

cloth.

Rinse the vehicle with demineralised water.

Textile - Maintenance

General information - Interior

Do not use aggressive cleaning products

(e.g. alcohol, solvent or ammonia).

Do not use steam-cleaning systems - Risk of

aꢀecting the adhesion of the fabrics!

When cleaning your vehicle, never clean

the interior with a jet of water.

Any liquids carried inside the vehicle in mugs

or other open containers can spill, presenting

a risk of damage if they come into contact

with the controls on the dashboard. Be alert!

Remove dust from the textile parts

regularly with a dry cloth, soft brush or

vacuum cleaner.

Bodywork

Rub down the textile parts once per year with

a clean, damp cloth. After leaving overnight to

dry, brush with a soft-bristled brush.

Do not use abrasive products or

solvents, petrol or oil to clean the

bodywork.

Never use an abrasive sponge to clean

stubborn stains. Risk of scratching the

paintwork!

Textile - Stain removal

Do not rub the stain or it may spread or

you may cause the substance to

penetrate the surface.

Do not apply polish.

Decals

Act quickly by reducing the stain from its

edges inwards.

(Depending on version)

Remove as much substance or solids as

possible using a spoon or spatula, and

remove as much liquid as possible using

absorbent paper.

Do not use a high-pressure washer to

clean the vehicle - risk of damaging or

detaching the decals!

26

Practical information for Your Citroen Ami SUV First Generation (2020-2024)

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