Practical information
For safety reasons, the motor will not
start while the charging cable is
connected.
Fully charge the traction battery at least once
a month.
Charging the traction
battery
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Principle
The traction battery stores the energy needed
to operate the electric motor and the vehicle's
electrical cabin components. It is discharged
during use, and must therefore be regularly
recharged. There is no need to wait for the
traction battery to fall to its reserve level before
recharging.
The traction battery's driving range varies
according to the conditions of use: speed, driving
style, heating, load carried and road surface.
The traction battery's driving range can also
vary depending on whether the age of its
components.
Like any equipment with a lithium-ion battery,
the vehicle incorporates a protection mode to
optimise the durability of its traction battery.
Depending on the charge level and temperature
of its traction battery, power may be limited to
protect the battery cells.
This protection mode aꢀects the maximum
speed of the vehicle at low charge level (< 20%)
and at low or high battery temperature (< +5°C
or > +45°C).
Charging temperature
For vehicles manufactured before
2020/11/23, the charging is possible at
temperatures between 0°C and +50°C.
From this date, the charging is possible at
temperatures between -5°C and +50°C.
The charging cable is permanently attached to
the vehicle. It is stored in its housing located
inside the passenger door frame under the door
latch.
The single-phase AC domestic mains
power socket must be standard type E/F
16 A; load is limited to 8 A.
Parking in cold wheather
When the outside temperature drops
below +5°C:
– Park the vehicle in an enclosed area.
– Maintain a charge level of the traction
battery above 50%.
To charge the battery, unfurl the charging cable
fully before connecting it to the domestic power
supply.
For a full charge, follow the charging procedure
until it stops automatically.
To interrupt the charging process at any time,
disconnect the charging cable, unlock the
passenger door and store the cable in its
housing.
Vehicle immobilised for a long period
(more than 3 weeks)
Park the vehicle in a location that is protected
from the elements and where the temperature
is between 0°C and +40°C (exposure to
extreme temperatures can damage the
traction battery).
Charging progress is permanently displayed on
the instrument panel.
The charging level in the traction battery must
be around 50%.
Disconnect the connector unit.
Remove the F7-50 A fuse.
Charging progress can also be checked
via the MyCitroën App application in
combination with the connector unit (sold
separately).
The relief of the road, such as climbing a steep
slope, also aꢀects the maximum speed that the
vehicle can reach.
Disconnect the 12 V battery.
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