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Access -> Back-up procedures for Your Citroen Berlingo SUV Third Generation (2018-2025)

Access  
– when the vehicle is stationary and engine  
running, this warning lamp comes on,  
accompanied by a warning message for a few  
seconds,  
– when the vehicle is moving (at speeds above  
6 mph (10 km/h)), this warning lamp comes on,  
accompanied by an audible signal and a warning  
message for a few seconds.  
With Keyless Entry and Start on your  
person  
Back-up procedures  
Lost keys, remote control,  
electronic key  
Go to a CITROËN dealer with the vehicle's  
registration certificate, your personal  
identification documents and if possible, the label  
bearing the key code.  
The CITROËN dealer will be able to retrieve the  
key code and the transponder code, enabling a  
new key to be ordered.  
To lock the vehicle, with the remote control in  
recognition zone A, press the markings on one  
of the front or rear door handles.  
To deadlock the vehicle, press the markings  
again within five seconds.  
Deadlocking  
Deadlocking renders the exterior and  
interior door controls inoperative. It also  
deactivate the manual central control button.  
The horn remains operational.  
Never leave anyone inside the vehicle  
when it is deadlocked.  
With side-hinged doors  
Complete unlocking/locking  
of the vehicle with the key  
Use this procedure in the following situations:  
– Remote control battery discharged.  
– Remote control malfunction.  
– Vehicle battery discharged.  
– Vehicle in an area subject to strong  
electromagnetic interference.  
In the first case, change the remote control  
battery.  
In the second case, reinitialise the remote  
control.  
Refer to the corresponding sections.  
► Insert the key into the front left-hand door  
lock.  
With the key  
To deadlock the vehicle, turn the key in the  
driver's door lock towards the rear of the vehicle.  
► Then within five seconds, turn the key  
towards the rear again.  
To lock the vehicle, with the remote control  
in recognition zone A, press the left-hand door  
locking control.  
To deadlock the vehicle, press the control  
again within five seconds.  
With the remote control  
To deadlock the vehicle, press this  
button.  
► Then press this button again within five  
seconds after locking.  
► Turn the key towards the front/rear to unlock/  
lock the vehicle.  
► Turn the key towards the rear again within  
5 seconds to deadlock the vehicle.  
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► Insert the built-in key into the latch (without  
forcing it) and then turn the assembly.  
► Remove the key and refit the cap.  
► Close the door(s) and check from the outside  
that the vehicle is locked correctly.  
If the vehicle is fitted with an alarm, it will  
not be activated when locking with the  
Locking part of the vehicle (front  
door/sliding side door/side-hinged  
doors)  
► If a sliding side door or side-hinged doors  
are fitted to your vehicle, check that the electric  
child lock is not activated.  
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key.  
If the alarm is activated, the siren sounds  
when the door is opened; switch on the  
ignition to stop it.  
Unlocking of one part of the vehicle  
(front passenger door/sliding side  
door/side-hinged doors)  
► Open the door.  
► Use the interior opening control.  
or  
► With side-hinged doors, insert the built-in  
key into the (left-hand) door lock, then turn it.  
If the vehicle is unlocked with the key in  
the lock after locking it with the remote  
control or the Keyless Entry and Start  
system, all doors and the boot are  
unlocked.  
If the vehicle is unlocked with the key in the  
lock after locking it with the key, only the  
doors (front door and sliding side door(s)) are  
unlocked. The side-hinged doors and tailgate  
are not unlocked. Switching on the ignition  
unlocks them.  
Front door  
For more information on the Child lock  
on a sliding side door or side-hinged  
doors, refer to the corresponding section.  
Unlocking the tailgate  
Sliding side door  
Central locking not  
functioning  
Use these procedures in the following cases:  
– Central locking malfunction.  
– Battery disconnected or discharged.  
► From inside the vehicle, insert a small  
screwdriver into hole A on the lock to unlock the  
tailgate.  
In the event of a malfunction of the  
central locking system, the battery must  
be disconnected to ensure that the vehicle is  
locked fully.  
Side-hinged doors  
► Remove the cap located on the edge of the  
door.  
► Move the latch to the left.  
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Battery type: CR2032/3 volts.  
located in the corner, then clip the cover onto  
the unit.  
► Reinitialise the remote control.  
For more information on Reinitialising the  
remote control, refer to the corresponding  
section.  
Without Keyless Entry and Start  
If the battery is discharged and your  
vehicle is equipped with a tailgate and  
an Extenso Cab, you will not be able to  
access the loading area.  
Replace the battery to regain access.  
For more information on the 12 V battery,  
refer to the corresponding section.  
Do not throw remote control batteries  
away, as they contain metals that are  
harmful to the environment. Take them to an  
approved disposal point.  
In the event of a malfunction or if you  
experience difficulty opening or closing  
the tailgate, have it checked by a CITROËN  
dealer or a qualified workshop without delay,  
to avoid the issue deteriorating and prevent  
any risk of the tailgate dropping, potentially  
causing serious injury.  
This equipment contains a button type  
battery.  
Do not swallow the battery. Risk of chemical  
burns!  
Swallowing the battery can cause serious  
internal burning in only 2 hours and can be  
fatal.  
With Keyless Entry and Start  
If batteries have been swallowed or inserted  
into a part of the body, seek immediate  
medical advice.  
Keep new and used batteries out of the reach  
of children.  
Changing the battery  
If the battery is flat, this warning lamp  
comes on, accompanied by an audible  
signal and the display of a message.  
If the battery compartment does not close  
properly, stop using the product and keep it  
out of the reach of children.  
► Unclip the cover by inserting a small  
screwdriver in the slot and lift the cover.  
► Remove the flat battery from its housing.  
► Put the new battery in place, respecting the  
polarity. Start by inserting it into the contacts  
Risk of explosion if the battery is  
replaced with an incorrect type!  
Replace the battery with the same type.  
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Risk of explosion or leaking of  
inflammable liquid or gas!  
Do not use in/store in/place in an environment  
where the temperature is extremely high or  
where the pressure is extremely low due to  
very high altitude.  
► Switch off the ignition and remove the key  
from the ignition switch.  
The remote control is now fully operational  
again.  
Central locking / unlocking  
This function enables the doors to be locked or  
unlocked simultaneously from inside the vehicle.  
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Do not try to burn, crush or cut a used battery.  
Reinitialising the remote  
control  
Following replacement of the battery or in  
the event of a fault, it may be necessary to  
reinitialise the remote control.  
When locking/deadlocking from the  
outside  
When the vehicle is locked or deadlocked  
from the outside, the indicator lamp flashes  
and the button is deactivated.  
► After normal locking, pull one of the  
interior door controls to unlock the vehicle.  
► After deadlocking, you must use the  
remote control, the "Keyless Entry and  
Start" system or the built-in key to unlock the  
vehicle.  
► Insert the mechanical key (incorporated into  
the remote control) into the lock to open the  
vehicle.  
► Place the electronic key against the back-up  
reader on the steering column and hold it there  
until the ignition is switched on.  
With a manual gearbox, place the gear lever  
in neutral then fully depress the clutch pedal.  
With an automatic gearbox, while in mode  
P, depress the brake pedal.  
Without Keyless Entry and Start  
► Switch on the ignition by pressing the  
"START/STOP" button.  
Manual mode  
If the fault persists after reinitialisation, contact a  
CITROËN dealer or a qualified workshop without  
delay.  
► Press this button to lock / unlock the  
vehicle.  
► Switch the ignition off.  
► Turn the key to position 2 (Ignition on).  
► Immediately press the closed padlock button  
for a few seconds.  
Driving with the doors locked could make  
it difficult for the emergency services to  
enter the vehicle in an emergency.  
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