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Practical information for Your Citroen C4 Cactus SUV First Generation (2014-2018)

Driving  
The under-inflation alert can only be relied  
on if the reinitialisation of the system has  
been done with the pressures in the four  
tyres correctly adjusted.  
Operating fault  
The flashing and then fixed illumination of the  
under-inflation warning lamp accompanied  
by illumination of the Service warning lamp  
indicates a fault in the system.  
In this case, under-inflation monitoring of the  
tyres is no longer assured.  
Have the system checked by a CITROËN  
dealer or a qualified workshop.  
After carrying out any work on the system,  
the pressures of the four tyres must be  
checked and the system reinitialised.  
134  
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It is in this same spirit that TOTAL has  
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lubricants adapted to CITROËN  
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Choose TOTAL QUARTZ lubricants  
for servicing your vehicle; this is your  
assurance of optimum durability and  
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Practical information  
Compatibility of fuels  
Fuel used for petrol engines  
Diesel fuel that meets standard  
EN16734 mixed with a biofuel that  
meets standard EN14214 (possibly  
containing up to 10% Fatty Acid Methyl  
Ester),  
The only Diesel additives authorised for  
use are those that meet the B715000  
standard.  
The petrol engines are compatible with biofuels  
that conform to current and future European  
standards and which can be obtained from  
filling stations:  
Diesel at low temperature  
Paraffinic Diesel fuel that meets  
standard EN15940 mixed with a biofuel  
that meets standard EN14214 (possibly  
containing up to 7% Fatty Acid Methyl  
Ester).  
At temperatures below 0°C (+32°F), the  
formation of paraffins in summer-type Diesel  
fuels could entail an abnormal operation  
of the fuel supply circuit. To avoid this, we  
recommend using winter-type Diesel fuel and  
keeping the fuel tank more than 50% full.  
If, despite this, at temperatures below -15°C  
(+5°F) the engine has problems starting,  
just leave the vehicle in a garage or heated  
workshop for a little while.  
Petrol that meets standard EN228,  
mixed with a biofuel that meets  
standard EN15376.  
B20 or B30 fuel that meets the standard  
EN16709 can be used with your Diesel  
engine. However, the use of this  
fuel, even occasional, requires strict  
application of the special servicing  
conditions referred to as "Arduous  
conditions".  
The only petrol additives authorised for  
use are those that meet the B715001  
standard.  
Fuel used for Diesel  
engines  
For more information, contact a CITROËN  
dealer or a qualified workshop.  
The Diesel engines are compatible with  
biofuels that conform to current and future  
European standards and which can be  
obtained from filling stations:  
Travelling abroad  
Certain fuels could damage the engine of  
your vehicle.  
In certain countries, the use of a particular  
fuel may be required (specific octane  
rating, specific trade name, etc.) to ensure  
correct operation of the engine.  
The use of any other type of (bio)fuel  
(vegetable or animal oils, pure or diluted,  
domestic fuel, etc.) is strictly prohibited  
(risk of damage to the engine and fuel  
system).  
Diesel fuel that meets standard  
EN590 mixed with a biofuel that meets  
standard EN14214 (possibly containing  
up to 7% Fatty Acid Methyl Ester),  
For any additional information, contact a dealer.  
136  
Practical information  
F With the vehicle unlocked, press the rear-  
central part of the filler flap.  
Fuel tank  
Tank capacity:  
For more information on Running out of  
fuel (Diesel), refer to the corresponding  
section.  
F Take care to select the pump that delivers  
the correct type of fuel for your vehicle.  
F Insert the key in the cap then turn it to  
the left, or turn the cap by hand to the left  
(depending on version).  
-
-
Petrol: approximately 50 litres.  
Diesel: approximately 45 or 50 litres  
(depending on version).  
Refilling  
A label on the inside of the fuel filler flap  
reminds you of the type of fuel to use,  
depending on your engine type.  
Additions of fuel must be of at least 5 litres, in  
order to be registered by the fuel gauge.  
Opening the filler cap may create a noise  
caused by an inrush of air. This is entirely  
normal and results from the sealing of the fuel  
system.  
If you have put in the wrong fuel for  
your vehicle, you must have the tank  
drained and refilled with the correct  
fuel before you start the engine.  
Low fuel level  
When the low fuel level is reached,  
To refuel in complete safety:  
F You must switch off the engine.  
this warning lamp in the instrument  
panel comes on, accompanied by  
an audible warning, a message and  
the last bar of the fuel gauge flashes  
in red.  
F Remove the cap and place it on its support  
(on the filler flap).  
F Insert the filler nozzle as far as possible  
before starting the filling (risk of splashing).  
F Fill up the tank, but do not continue after  
the 3rd cut-off of the nozzle; this could  
cause malfunctions.  
When it first comes on, about 5 litres of fuel  
remain in the tank.  
7
Until sufficient fuel has been added, this  
warning lamp appears every time the ignition  
is switched on, accompanied by an audible  
signal and a message. This audible warning  
and message are repeated with increasing  
frequency as the fuel level drops towards "0".  
You must refuel as soon as possible to avoid  
running out.  
Once you have finished refuelling:  
F Refit the filler cap.  
F Turn the key to the right then remove it from  
the cap, or turn the cap manually to the right  
(depending on version).  
F Push the fuel flap to close it.  
137  
Practical information  
Operation  
If your vehicle is fitted with Stop & Start,  
never refuel with the engine in STOP  
mode; you must switch off the ignition  
using the key, or the START/STOP button  
if your vehicle has Keyless Entry and  
Starting.  
Travelling abroad  
As Diesel fuel pump nozzles may be  
different in other countries, the presence  
of the misfuel prevention device may make  
refuelling impossible.  
Not all Diesel vehicles are fitted with  
misfuel protection, so before travelling  
abroad, we recommend that you check  
with the CITROËN dealer network whether  
your vehicle is suitable for the fuel pumps  
in the country in which you intend to travel.  
Fuel cut-off  
When a petrol filler nozzle is introduced into the  
Diesel tank, it comes into contact with the flap.  
The system remains closed and prevents filling.  
Do not persist but introduce a Diesel type  
filler nozzle.  
Your vehicle is equipped with a safety device  
which cuts off the fuel supply in the event of a  
collision.  
Snow chains  
In wintry conditions, snow chains  
improve traction as well as the  
behaviour of the vehicle when  
braking.  
Misfuel prevention  
(Diesel)  
It remains possible to use a fuel can to fill  
the tank.  
In order to ensure a good flow of fuel,  
do not place the nozzle of the fuel can in  
direct contact with the flap of the misfuel  
prevention device and pour slowly.  
(Depending on the country of sale.)  
Mechanical device which prevents filling the  
tank of a Diesel vehicle with petrol. It helps  
avoid the risk of engine damage that can result  
from filling with the wrong fuel.  
Snow chains must be fitted only to the  
front wheels. They must never be fitted to  
"space-saver" type spare wheels.  
Take account of the legislation in force in  
your country on the use of snow chains  
and the maximum authorised speed.  
138  
Practical information  
Use only the chains designed to be fitted to the  
type of wheel fitted to your vehicle:  
Installation tips  
Fitting  
F If you have to fit the chains during a journey,  
stop the vehicle on a flat surface on the side  
of the road.  
Original tyre size  
Chain types  
F Apply the parking brake and position any  
wheel chocks to prevent movement of your  
vehicle.  
F Fit the chains following the instructions  
provided by the manufacturer.  
F Move off gently and drive for a few  
moments, without exceeding 31 mph  
(50 km/h).  
F Stop your vehicle and check that the snow  
chains are correctly tightened.  
205/55 R16  
205/50 R17  
Maximum 9 mm link  
Cannot be fitted with chains  
For more information on snow chains, contact a  
CITROËN dealer or a qualified workshop.  
F Offer up the corresponding screen to the  
front bumper upper grille.  
F Press on the edge to engage its fixing  
elements one by one.  
Proceed in the same way for the screen on the  
lower grille.  
It is strongly recommended that before  
you leave, you practise fitting the snow  
chains on a level and dry surface.  
Very cold climate screens  
Removable protective screens which prevent  
the accumulation of snow at the radiator  
cooling fan.  
Removing  
Avoid driving with snow chains on roads  
that have been cleared of snow to avoid  
damaging your vehicle's tyres and the  
road surface. If your vehicle is fitted with  
alloy wheels, check that no part of the  
chain or its fixings is in contact with the  
wheel rim.  
F Unclip one by one the fixing elements of  
Before fitting or removing a screen,  
ensure that the engine is off and the  
cooling fan has stopped.  
each screen.  
7
Do not forget to remove the very cold  
climate screens:  
-
when the exterior temperature exceeds  
10°C,  
It is recommended that the screens be  
fitted and removed by a CITROËN dealer  
or a qualified workshop.  
-
-
when towing,  
at speeds above 75 mph (120 km/h).  
139  
Practical information  
Towing device  
Energy economy mode  
System which manages the duration of use of  
certain functions to conserve a sufficient level  
of charge in the battery.  
After the engine has stopped, you can still use  
functions such as the audio and telematics  
system, windscreen wipers, dipped beam  
headlamps, courtesy lamps, etc. for a  
maximum combined duration of about forty  
minutes.  
Observe the maximum authorised towable  
weight, indicated on your vehicle's  
registration certificate, the manufacturer's  
label as well as in the Technical data  
section of this guide.  
Load distribution  
F Distribute the load in the trailer so that the  
heaviest items are as close as possible to  
the axle and the nose weight approaches  
the maximum permitted without exceeding  
it.  
Air density decreases with altitude, thus  
reducing engine performance. The maximum  
towed load must be reduced by 10 % for every  
1,000 metres of altitude.  
Complying with the maximum  
authorised nose weight (ball joint)  
also includes the use of accessories  
(bicycle carriers, tow boxes, etc.).  
Entering the mode  
A message appears on the touch screen  
indicating that the vehicle has switched to  
economy mode and the active functions are put  
on standby.  
Observe the legislation in force in the  
country in which you are driving.  
Use towing devices and their genuine  
harnesses approved by CITROËN. It is  
recommended that the installation be  
performed by a CITROËN dealer or a  
qualified workshop.  
If the towing device is not fitted by  
a CITROËN dealer, it must still be  
fitted in accordance with the vehicle  
manufacturer's instructions.  
Remove the quickly detachable towball  
when not towing a trailer.  
If a telephone call is being made at this  
time, it will be maintained for around 10  
minutes with the Bluetooth hands-free  
system of your audio system.  
Load reduction mode  
System which manages the use of certain  
functions according to the level of charge  
remaining in the battery.  
When the vehicle is being driven, the load  
reduction function temporarily deactivates  
certain functions, such as air conditioning,  
heated rear screen, etc.  
The deactivated functions are reactivated  
automatically as soon as conditions permit.  
Certain driving or manoeuvring aid  
functions are automatically disabled if an  
approved towing device is used.  
Exiting the mode  
These functions will be automatically restored  
the next time the vehicle is used.  
In order to restore the use of these functions  
immediately, start the engine and let it run:  
-
for less than ten minutes, to use the  
equipment for approximately five minutes,  
140  
Practical information  
-
for more than ten minutes, to use the  
equipment for up to approximately thirty  
minutes.  
Removing  
Changing a wiper blade  
Let the engine run for the duration specified to  
ensure that the battery charge is sufficient.  
Do not repeatedly and continuously restart the  
engine in order to charge the battery.  
Before removing a front  
wiper blade  
A flat battery prevents the engine from  
starting.  
For more information on the 12 V battery,  
refer to the corresponding section.  
F Raise the corresponding wiper arm.  
F Pull the screenwash delivery pipe to  
disconnect it from the jet (located on the  
wiper blade).  
7
F Unclip the wiper blade and remove it.  
F Within one minute after switching off  
the ignition, operate the wiper stalk to  
position the wiper blades vertically on the  
windscreen.  
Refitting  
F Put the corresponding new wiper blade in  
place and clip it.  
F Connect the screenwash delivery pipe to  
the jet on the wiper blade.  
Or  
F One minute or more after switching off the  
ignition, straighten the arms manually.  
F Carefully lower the wiper arm.  
141  
Practical information  
After refitting a front wiper blade Version without longitudinal Version with longitudinal  
bars  
bars  
F Switch on the ignition.  
F Operate the wiper stalk again to park the  
wiper blades.  
Replacement of wiper arms should be  
carried out only by a CITROËN dealer or  
in a qualified workshop.  
You must fit the transverse bars to the  
longitudinal bars at the fixing points indicated  
by engraved markings on the longitudinal bars.  
To install the roof bars, you must secure them  
only to the four fixing points in the roof frame.  
These points are masked by the vehicle's doors  
when closed.  
Roof bars  
For safety reasons and to avoid damaging  
the roof, it is essential to use the  
transverse bars approved for your vehicle.  
Recommendations  
F Distribute the load uniformly, taking  
care to avoid overloading one of the  
sides.  
F Arrange the heaviest part of the load  
as close as possible to the roof.  
F Lash the load down securely and fit a  
warning flag if it overhangs the vehicle.  
F Drive gently: the vehicle will be more  
susceptible to the effects of side winds  
(stability may be affected).  
Observe the fitting instructions and the  
conditions of use in the guide supplied  
with the roof bars.  
The roof bar fixings include a lug to be fitted  
into the hole at each fixing point.  
F Remove the roof bars once they are no  
longer needed.  
142  
Practical information  
F Pull the release lever, located at the bottom  
F Pull on the bonnet to check that it is fully  
Maximum load, distributed over the roof  
bars, for a loading height not exceeding  
40 cm: 80 kg.  
of the door aperture, towards you.  
latched.  
The location of the interior bonnet release  
lever prevents the opening of the bonnet  
when the left-hand front door is shut.  
As this value may change, please  
verify the maximum load quoted in the  
instructions supplied with the roof bars.  
If the height exceeds 40 cm, adapt the  
speed of the vehicle to the profile of the  
road to avoid damaging the roof bars and  
the fixings on the vehicle.  
Be sure to refer to national legislation in  
order to comply with the regulations for  
transporting objects which are longer than  
the vehicle.  
When the engine is hot, handle the  
exterior safety catch and the stay with  
care (risk of burns), using the protected  
area.  
When the bonnet is open, take care not to  
damage the safety catch.  
F Lift the lever and raise the bonnet.  
Do not open the bonnet under very windy  
conditions.  
Bonnet  
Opening  
Before doing anything under the bonnet,  
deactivate the Stop & Start system to  
avoid the risk of injury related to an  
automatic change to START mode.  
F Unclip the stay from its housing and place it  
7
in the support slot to hold the bonnet open.  
Closing  
The cooling fan may start after  
switching off the engine: take care  
with articles and clothing that might be  
caught by the fan blades.  
F Take the stay out of the support slot.  
F Clip the stay in its housing.  
F Lower the bonnet and release it near the  
end of its travel.  
F Open the left-hand front door.  
143  
Practical information  
1. Screenwash fluid reservoir.  
2. Engine coolant reservoir.  
3. Brake fluid reservoir.  
4. Battery.  
Because of the presence of electrical  
equipment under the bonnet, it is  
recommended that exposure to water  
(rain, washing, etc.) be limited.  
Take care when working under the bonnet,  
as certain areas of the engine may be  
extremely hot (risk of burns) and the  
cooling fan could start at any time (even  
with the ignition off).  
5. Fusebox.  
6. Air filter.  
7. Engine oil dipstick.  
8. Engine oil filler cap.  
9. Remote earth point.  
Engines  
Petrol  
Used products  
Avoid prolonged contact of used oil or  
fluids with the skin.  
Most of these fluids are harmful to health  
or indeed very corrosive.  
The Diesel fuel system operates under  
very high pressure.  
All work on this circuit must be carried out  
only by a CITROËN dealer or a qualified  
workshop.  
Do not discard used oil or fluids into  
sewers or onto the ground.  
Take used oil to a CITROËN dealer or  
a qualified workshop and dispose of  
it in the containers reserved for this  
purpose.  
Diesel  
Checking levels  
Check all of these levels regularly, in line with  
the manufacturer's service schedule. Top them  
up if necessary, unless otherwise indicated.  
If a level drops significantly, have the  
Engine oil level  
corresponding system checked by a CITROËN  
dealer or a qualified workshop.  
The check is carried out either when  
the ignition is switched on using the  
oil level indicator in the instrument  
panel for vehicles equipped with an  
electric gauge, or using the dipstick.  
These engines are examples provided as a  
guide.  
The locations of the following elements may  
vary:  
The fluid must comply with the  
manufacturer's recommendations and with  
the vehicle's engine.  
-
-
-
Air filter.  
Engine oil dipstick.  
Engine oil filler cap.  
144  
Practical information  
Topping up the engine oil level  
To ensure that the reading is correct, your  
vehicle must be parked on a level surface  
with the engine stopped for more than  
30 minutes.  
The location of the oil filler cap is shown in the  
corresponding underbonnet layout view.  
F Unscrew the oil filler cap to access the filler  
opening.  
F Add oil in small quantities, avoiding any  
spills on engine components (risk of fire).  
F Wait a few minutes before checking the  
level again using the dipstick.  
A = MAX  
B = MIN  
It is normal to top up the oil level between  
two services (or oil changes). CITROËN  
recommends that you check the level, and top  
up, if necessary, every 3,000 miles (5,000 km).  
F Add more oil if necessary.  
F After checking the level, carefully refit the oil  
filler cap and the dipstick in its tube.  
Checking using the dipstick  
If you find that the level is above the A mark or  
below the B mark, do not start the engine.  
The location of the dipstick is shown in the  
corresponding underbonnet layout view.  
F Take the dipstick by its coloured grip and  
pull it out completely.  
F Wipe the end of the dipstick using a clean  
non-fluffy cloth.  
-
If the level is above the MAX mark (risk of  
damage to the engine), contact a CITROËN  
dealer or a qualified workshop.  
If the level is below the MIN mark, you must  
top up the engine oil.  
-
After topping up the oil, the check when  
switching on the ignition with the oil level  
indicator in the instrument panel is not  
valid during the 30 minutes after topping  
up.  
F Refit the dipstick and push fully down, then  
pull it out again to make the visual check:  
the correct level is between marks A and B.  
Oil grade  
7
Before topping up the oil or changing the oil,  
check that the oil is the correct grade for your  
engine and conforms to the manufacturer's  
recommendations.  
Engine oil change  
In order to maintain the reliability of the engine  
and emissions control system, never use  
additives in the engine oil.  
145  
Practical information  
Fluid specification  
Brake fluid level  
The screenwash fluid must be topped up with a  
ready for use mix.  
The fluid level should be close to the  
"MAX" mark. If it is not, check the  
brake pad wear.  
When the engine is warm, the temperature of  
the coolant is regulated by the fan.  
In winter (temperatures below zero), a fluid with  
antifreeze must be used that is appropriate for  
the prevailing conditions, in order to preserve  
the elements of the system (pump, tank, ducts,  
etc.).  
Filling with pure water is prohibited under all  
circumstances (risk of freezing, limestone  
deposits, etc.).  
In addition, as the cooling system is  
pressurised, wait at least one hour after  
switching off the engine before carrying out any  
work.  
To avoid the risk of scalding when you need to  
top up in an emergency, place a cloth around  
the cap and unscrew the cap by two turns to  
allow the pressure to drop.  
Brake fluid change  
Refer to the manufacturer's service schedule  
for details of the interval for this operation.  
Once the pressure has dropped, remove the  
cap and top up the coolant.  
Fluid specification  
Diesel additive level (Diesel  
engine with particle filter)  
The fluid must conform to the manufacturer's  
recommendations.  
The cooling fan may start after  
switching off the engine: take care  
with articles and clothing that might be  
caught by the fan blades.  
The additive reservoir low level is  
indicated by fixed illumination of this  
warning lamp, accompanied by an  
audible signal and a message that  
the particle filter additive level is  
too low.  
Coolant level  
Check the coolant level regularly.  
It is normal to top up the fluid  
between two services.  
Fluid specification  
The fluid must conform to the manufacturer's  
recommendations.  
Topping up  
To ensure that the reading is correct, your  
vehicle must be parked on a level surface with  
the engine cool.  
The reservoir must be topped up without delay  
by a CITROËN dealer or a qualified workshop.  
Screenwash fluid level  
The coolant level should be close to the "MAX"  
mark but should never exceed it.  
If the level is close to or below the "MIN" mark,  
it is essential to top up.  
Top up the level when necessary.  
A low coolant level presents a risk of serious  
damage to your engine.  
146  
Practical information  
AdBlue level  
Oil filter  
Versions equipped with Stop & Start are  
fitted with a 12 V lead-acid battery of  
specific technology and specification.  
Its replacement should be carried out  
only by a CITROËN dealer or a qualified  
workshop.  
An alert is triggered once the reserve level is  
reached.  
Change the oil filter each time the  
engine oil is changed.  
To avoid the vehicle being immobilised as per  
regulations, you must top up with AdBlue.  
For more information on AdBlue and the SCR  
system, and, in particular, topping it up, refer to  
the corresponding section.  
Particle filter (Diesel)  
The start of saturation of the particle  
filter is indicated by the constant  
illumination of this warning lamp  
accompanied by an alert message.  
Air filter  
Depending on the environment  
(e.g. dusty atmosphere) and the  
use of the vehicle (e.g. city driving),  
replace it twice as often, if  
necessary.  
Checks  
Unless otherwise indicated, check these  
components in accordance with the  
manufacturer's service schedule and according  
to your engine.  
Otherwise, have them checked by a CITROËN  
dealer or a qualified workshop.  
Passenger compartment  
filter  
Depending on the environment  
(e.g. dusty atmosphere) and the  
use of the vehicle (e.g. city driving),  
replace it twice as often, if  
necessary.  
12 V battery  
The battery does not require any  
maintenance.  
However, check regularly that the  
terminals are correctly tightened  
(versions without quick release  
terminals) and that the connections  
are clean.  
7
A clogged passenger compartment  
filter may have an adverse effect on  
the performance of the air conditioning  
system and generate undesirable odours.  
For more information on the precautions  
to take before starting work on the  
12 V battery, refer to the corresponding  
section.  
147  
Practical information  
Automatic gearbox  
Parking brake  
As soon as the traffic conditions permit,  
regenerate the filter by driving at a speed  
of at least 37 mph (60 km/h) until the  
warning lamp goes off.  
If the warning lamp stays on, this indicates  
a low Diesel additive level.  
For more information on Checking the  
levels and particularly on the level of  
Diesel additive, refer to the corresponding  
section.  
On a new vehicle, the first particle  
filter regeneration operations may be  
accompanied by a "burning" smell, which  
is perfectly normal.  
Following prolonged operation of the  
vehicle at very low speed or at idle,  
you may, in exceptional circumstances,  
notice the emission of water vapour at the  
exhaust on acceleration. This does not  
affect the behaviour of the vehicle or the  
environment.  
If excessive travel or a loss of  
effectiveness of this system is  
noticed, the parking brake must  
be checked, even between two  
services.  
The gearbox does not require any  
maintenance (no oil change).  
This system must be checked by a CITROËN  
dealer or a qualified workshop.  
Electronic gearbox  
The gearbox does not require any  
maintenance (no oil change).  
Only use products recommended by  
CITROËN or products of equivalent quality  
and specification.  
In order to optimise the operation of units  
as important as those in the braking  
system, CITROËN selects and offers very  
specific products.  
After washing the vehicle, dampness, or  
in wintry conditions, ice can form on the  
brake discs and pads: braking efficiency  
may be reduced. Make light brake  
applications to dry and defrost the brakes.  
Brake pads  
Brake wear depends on the style  
of driving, particularly in the case  
of vehicles used in town, over short  
distances. It may be necessary to  
have the condition of the brakes  
checked, even between vehicle  
services.  
Unless there is a leak in the circuit, a drop in  
the brake fluid level indicates that the brake  
pads are worn.  
Manual gearbox  
The gearbox does not require any  
maintenance (no oil change).  
Brake disc/drum wear  
For information on checking brake  
disc/drum wear, contact a CITROËN  
dealer or a qualified workshop.  
148  
Practical information  
For more information on the Warning  
and indicator lamps and the associated  
alerts, refer to the corresponding section.  
The AdBlue® is contained in a  
special tank holding about  
17 litres.  
AdBlue® (BlueHDi  
engines)  
An alert system is triggered automatically once  
the reserve level is reached: you can then drive  
for a further 1,500 miles (2,400 km) before the  
tank is empty.  
Freezing of the AdBlue®  
AdBlue® freezes at temperatures below  
around -11°C.  
The SCR system includes a heater for the  
AdBlue® tank, allowing you to continue  
driving in very cold conditions.  
If the estimated distance travelled by your  
vehicle between two services is greater than  
12,500 miles (20,000 km), it will be necessary  
to top up the AdBlue.  
To respect the environment and ensure  
compliance with the Euro 6 standard, without  
adversely affecting the performance or fuel  
consumption of its Diesel engines, CITROËN  
has taken the decision to equip its vehicles  
with a system that combines SCR (Selective  
Catalytic Reduction) with a Diesel particle filter  
(DPF) for the treatment of exhaust gases.  
Supply of AdBlue®  
Once the AdBlue® tank is empty, a system  
required by regulations prevents starting  
of the engine.  
If the SCR system is faulty, the level of  
emissions from your vehicle will no longer  
meet the Euro 6 standard: your vehicle  
becomes polluting.  
It is recommended that the AdBlue® be  
topped up as soon as the first alert is  
issued indicating that the reserve level has  
been reached.  
In the event of a confirmed fault with the  
SCR system, you must go to a CITROËN  
dealer or a qualified workshop as soon as  
possible: after travelling the distance of  
685 miles (1,100 km), a system preventing  
the engine starting will be triggered  
automatically.  
In either case, a range indicator gives you  
the distance you can travel before the  
vehicle is immobilised.  
In order to ensure that the SCR system  
operates correctly:  
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SCR system  
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Use only AdBlue® liquid that meets the  
ISO 22241 standard.  
Never transfer AdBlue® to another  
container: it would lose its purity.  
Never dilute AdBlue® with water.  
Using a liquid called AdBlue® that contains  
urea, a catalytic converter turns up to 85% of  
the nitrogen oxides (NOx) into nitrogen and  
water, which are harmless to health and the  
environment.  
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Practical information  
You can obtain AdBlue® from a CITROËN  
dealer or a qualified workshop.  
In winter, check that the temperature of the  
vehicle is above -11°C. If not, in freezing  
Precautions in use  
AdBlue® is a urea-based solution. This liquid is  
non-flammable, colourless and odourless (kept  
in a cool area).  
weather, the AdBlue®  
cannot be poured into the  
tank. Park your vehicle somewhere warmer for  
a few hours before topping up.  
You can also visit a service station  
equipped with AdBlue® pumps specially  
designed for private vehicles (for those  
versions with access to the AdBlue® tank  
via the fuel filler flap).  
In the event of contact with the skin, wash the  
affected area with soap and running water. In  
the event of contact with the eyes, immediately  
rinse the eyes with large amounts of water  
or with an eye wash solution for at least  
15 minutes. If a burning sensation or irritation  
persists, get medical attention.  
If swallowed, immediately rinse the mouth with  
clean water and then drink plenty of water.  
In certain conditions (high temperature, for  
example), the risk of releasing ammonia cannot  
be discounted: do not inhale the fluid. Ammonia  
vapour has an irritant effect on mucous  
membranes (eyes, nose and throat).  
In the event of an AdBlue® breakdown,  
confirmed by the message "Add AdBlue:  
Starting impossible", you must top up with  
at least 5 litres.  
Never top up from an AdBlue® dispenser  
reserved for heavy goods vehicles.  
Never pour AdBlue® into the Diesel fuel  
tank.  
Recommendations on  
storage  
AdBlue® freezes at about -11°C and  
deteriorates above 25°C. It should be stored in  
a cool place and protected from direct sunlight.  
Under these conditions, the fluid can be kept  
for at least a year.  
For the specifics associated with the  
access configuration for the AdBlue® tank  
(via the boot or via the fuel filler flap), refer  
to the descriptions given in detail further  
on.  
Keep AdBlue® out of reach of children, in  
its original container or bottle.  
If the additive has frozen, it can be used once it  
has completely thawed out.  
If any AdBlue® is splashed, or if there are  
any spillages on the side of the body, rinse  
immediately with cold water or wipe with a  
damp cloth.  
If the fluid has crystallised, clean it off  
using a sponge and hot water.  
Never keep containers or bottles of  
AdBlue® in your vehicle.  
Procedure  
Before starting the top up procedure, ensure  
that the vehicle is parked on a flat and level  
surface.  
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