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Practical information -> AdBlue? (BlueHDi engines) for Your Citroen C4 Cactus SUV First Generation (2014-2018)

Practical information  
For more information on the Warning  
and indicator lamps and the associated  
alerts, refer to the corresponding section.  
The AdBlue® is contained in a  
special tank holding about  
17 litres.  
AdBlue® (BlueHDi  
engines)  
An alert system is triggered automatically once  
the reserve level is reached: you can then drive  
for a further 1,500 miles (2,400 km) before the  
tank is empty.  
Freezing of the AdBlue®  
AdBlue® freezes at temperatures below  
around -11°C.  
The SCR system includes a heater for the  
AdBlue® tank, allowing you to continue  
driving in very cold conditions.  
If the estimated distance travelled by your  
vehicle between two services is greater than  
12,500 miles (20,000 km), it will be necessary  
to top up the AdBlue.  
To respect the environment and ensure  
compliance with the Euro 6 standard, without  
adversely affecting the performance or fuel  
consumption of its Diesel engines, CITROËN  
has taken the decision to equip its vehicles  
with a system that combines SCR (Selective  
Catalytic Reduction) with a Diesel particle filter  
(DPF) for the treatment of exhaust gases.  
Supply of AdBlue®  
Once the AdBlue® tank is empty, a system  
required by regulations prevents starting  
of the engine.  
If the SCR system is faulty, the level of  
emissions from your vehicle will no longer  
meet the Euro 6 standard: your vehicle  
becomes polluting.  
It is recommended that the AdBlue® be  
topped up as soon as the first alert is  
issued indicating that the reserve level has  
been reached.  
In the event of a confirmed fault with the  
SCR system, you must go to a CITROËN  
dealer or a qualified workshop as soon as  
possible: after travelling the distance of  
685 miles (1,100 km), a system preventing  
the engine starting will be triggered  
automatically.  
In either case, a range indicator gives you  
the distance you can travel before the  
vehicle is immobilised.  
In order to ensure that the SCR system  
operates correctly:  
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SCR system  
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Use only AdBlue® liquid that meets the  
ISO 22241 standard.  
Never transfer AdBlue® to another  
container: it would lose its purity.  
Never dilute AdBlue® with water.  
Using a liquid called AdBlue® that contains  
urea, a catalytic converter turns up to 85% of  
the nitrogen oxides (NOx) into nitrogen and  
water, which are harmless to health and the  
environment.  
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Practical information  
You can obtain AdBlue® from a CITROËN  
dealer or a qualified workshop.  
In winter, check that the temperature of the  
vehicle is above -11°C. If not, in freezing  
Precautions in use  
AdBlue® is a urea-based solution. This liquid is  
non-flammable, colourless and odourless (kept  
in a cool area).  
weather, the AdBlue®  
cannot be poured into the  
tank. Park your vehicle somewhere warmer for  
a few hours before topping up.  
You can also visit a service station  
equipped with AdBlue® pumps specially  
designed for private vehicles (for those  
versions with access to the AdBlue® tank  
via the fuel filler flap).  
In the event of contact with the skin, wash the  
affected area with soap and running water. In  
the event of contact with the eyes, immediately  
rinse the eyes with large amounts of water  
or with an eye wash solution for at least  
15 minutes. If a burning sensation or irritation  
persists, get medical attention.  
If swallowed, immediately rinse the mouth with  
clean water and then drink plenty of water.  
In certain conditions (high temperature, for  
example), the risk of releasing ammonia cannot  
be discounted: do not inhale the fluid. Ammonia  
vapour has an irritant effect on mucous  
membranes (eyes, nose and throat).  
In the event of an AdBlue® breakdown,  
confirmed by the message "Add AdBlue:  
Starting impossible", you must top up with  
at least 5 litres.  
Never top up from an AdBlue® dispenser  
reserved for heavy goods vehicles.  
Never pour AdBlue® into the Diesel fuel  
tank.  
Recommendations on  
storage  
AdBlue® freezes at about -11°C and  
deteriorates above 25°C. It should be stored in  
a cool place and protected from direct sunlight.  
Under these conditions, the fluid can be kept  
for at least a year.  
For the specifics associated with the  
access configuration for the AdBlue® tank  
(via the boot or via the fuel filler flap), refer  
to the descriptions given in detail further  
on.  
Keep AdBlue® out of reach of children, in  
its original container or bottle.  
If the additive has frozen, it can be used once it  
has completely thawed out.  
If any AdBlue® is splashed, or if there are  
any spillages on the side of the body, rinse  
immediately with cold water or wipe with a  
damp cloth.  
If the fluid has crystallised, clean it off  
using a sponge and hot water.  
Never keep containers or bottles of  
AdBlue® in your vehicle.  
Procedure  
Before starting the top up procedure, ensure  
that the vehicle is parked on a flat and level  
surface.  
150  
Practical information  
F Switch off the ignition and remove the key.  
F Take non-drip bottles of AdBlue®. After first  
checking the use-by date, read carefully  
the instructions on use on the label before  
pouring the contents of the bottle into your  
vehicle's AdBlue® tank.  
Important: in the event of a top-up after  
a breakdown because of a lack of  
AdBlue, you must wait around 5 minutes  
before switching on the ignition, without  
opening the driver's door, locking  
the vehicle, introducing the key into  
the ignition switch, or introducing  
the key of the Keyless Entry and  
Starting system into the passenger  
compartment.  
Or  
F With Keyless Entry and Starting, press the  
"START/STOP" button to switch off the  
engine.  
F After filling, perform the same operations in  
reverse order.  
Switch on the ignition, then wait for 10  
seconds before starting the engine.  
Access to the AdBlue® tank  
via the fuel filler flap  
Access to the AdBlue® tank  
via the boot  
Filling the AdBlue® tank is an operation  
included in every routine service on your  
vehicle by a CITROËN dealer or a qualified  
workshop.  
A blue cap under the fuel filler flap indicates  
access to the AdBlue® tank.  
Nevertheless, given the capacity of the tank, it  
may be necessary to top up the fluid between  
services, as soon as an alert (warning lamps  
and a message) indicates it.  
You are recommended to go to a CITROËN  
dealer or a qualified workshop.  
F From the boot, lift the carpet and then,  
depending on the equipment, lift out the  
spare wheel and/or the storage box.  
F Without pressing, turn the black cap a  
quarter turn anti-clockwise and lift it off.  
F Turn the blue cap anti-clockwise.  
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Read the following procedure carefully to  
be able to top up properly.  
F Switch off the ignition and remove the key.  
Or  
If you intend to do the topping-up yourself,  
read the following procedure carefully.  
F With Keyless Entry and Starting, press the  
"START/STOP" button to switch off the  
engine.  
The supply in a non-drip bottle simplifies the  
topping-up.  
151  
Practical information  
F With the vehicle unlocked and the fuel filler  
flap open, turn the AdBlue® blue filler cap  
anti-clockwise.  
F Obtain a container of AdBlue®. After first  
checking the use-by date, read carefully  
the instructions on use on the label before  
pouring the contents of the container into  
your vehicle's AdBlue® tank.  
Advice on care and  
maintenance  
For the care of the stickers in the rear door  
windows, we recommend the following:  
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Use a wide jet at a temperature of  
between 25°C and 40°C.  
Recommendations on the care and  
maintenance of your vehicle are given in the  
Maintenance and Warranty Guide.  
-
Where possible, direct the jet at right  
angles to the stickers.  
Leather  
Leather is a natural product. Appropriate  
regular care and cleaning is essential for its  
durability.  
Or  
F Insert the AdBlue® pump nozzle and fill the  
tank until the nozzle stops automatically.  
Refer to your vehicle's Maintenance and  
Warranty Guide for information on all the  
special precautions to observe.  
Important:  
To prevent the AdBlue® tank from  
overflowing, it is recommended:  
F To top up between 10 and 13 litres  
using AdBlue® containers.  
Or  
F If filling in a service station, stop after  
the third automatic shut-off of the  
nozzle.  
Care of the stickers  
These styling stickers are treated to give good  
resistance to ageing and tearing.  
They have been designed to allow you to  
customise your vehicle's bodywork.  
When using a high pressure jet wash, keep the  
end of the lance at least 30 centimetres from  
the stickers.  
F After refilling, carry out these same  
operations in reverse order.  
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