Get In the event of a breakdown Guide for Citroen C4 Cactus SUV Second Generation (2018-2024)

In the event of a breakdown

Placing the triangle on the

road

► Place the triangle behind the vehicle, as

required by the legislation in force in your

country.

Warning triangle (storage)

Temporary puncture

repair kit

This safety device is used in addition to the

hazard warning lamps.

Its presence in the vehicle is mandatory.

The triangle may be stowed under the boot

carpet (in the storage well) or, depending on

version, under the front passenger seat.

Scan the QR Code on page 3 to view

explanatory videos.

The triangle is available as an accessory;

contact a CITROËN dealer or a qualiﬁed

workshop.

Made up of a compressor and a sealant

cartridge, it allows you to carry out a temporary

repair of the tyre so that you can drive to the

nearest garage.

It is designed to repair most punctures located

on the tyre tread.

Before leaving your vehicle to set up and

install the triangle, switch on the hazard

warning lamps and put on your high visibility

vest.

Running out of fuel

(Diesel)

With Diesel engines, the fuel system must be

primed if you run out of fuel.

Before starting to prime the system, it is

essential to put at least 5 litres of Diesel into the

fuel tank.

Only the 12 V socket at the front of the

vehicle allows the compressor to be

connected for long enough to repair or inﬂate

the vehicle tyre.

The other 12 V sockets of the vehicle are not

designed to be used with the compressor.

For more information on Refuelling and

on Misfuel prevention (Diesel), please

refer to the corresponding section.

Access to the kit

BlueHDi engines

Refer to the manufacturer's instructions

on using the triangle.

► Switch on the ignition (without starting the

engine).

► Wait around 1 minute and switch oﬀ the

ignition.

► Operate the starter motor to start the engine.

If the engine does not start at the ﬁrst attempt,

do not keep trying, but restart the procedure.

108

In the event of a breakdown

This kit is installed in the storage box, under the

boot ﬂoor.

Composition of the kit

8

List of tools

► Connect the pipe from the compressor to the

bottle of sealant.

1. 12 V compressor, with integral pressure

gauge.

2. Sealant cartridge, with integral hose.

3. Speed limit sticker.

1. Temporary puncture repair kit.

Contains a sealant cartridge for the

temporary repair of a tyre and can also be

used for adjusting tyre pressures.

2. Socket for the security bolts (located in the

glove box or in the tool box) (depending on

version).

For adapting the wheelbrace to the special

"security" bolts.

3. Removable towing eye.

Repair procedure

Do not remove any foreign bodies (e.g.

nail, screw) which have penetrated into

the tyre.

► Park the vehicle without obstructing traﬃc

and apply the parking brake.

► Turn the bottle of sealant over and secure it

in the notch provided on the compressor.

► Remove the valve cap from the tyre to be

repaired, and place it in a clean area.

► Follow the safety instructions (hazard

warning lamps, warning triangle, high visibility

vest, etc.) according to the legislation in force in

the country of driving.

For more information on Towing the vehicle

and using the removable towing eye, refer to the

corresponding section.

► Switch oﬀ the ignition.

► Uncoil the pipe stowed under the compressor.

109

In the event of a breakdown

► Switch on the ignition.

After use, do not discard the bottle in

standard waste, take it to a CITROËN dealer

or an authorised waste disposal site.

Do not forget to obtain a new bottle of

sealant, available from a CITROËN dealer or

a qualiﬁed workshop.

► Switch on the compressor by moving switch

to position "I" until the tyre pressure reaches

2 bars. The sealant product is injected under

pressure into the tyre; do not disconnect the

pipe from the valve during this operation (risk of

blowback).

► Connect the hose from the bottle of sealant

to the valve of the tyre to be repaired and tighten

ﬁrmly.

► Check that the compressor switch is in

position "O".

► Fully uncoil the electric cable stowed under

the compressor.

► Connect the compressor's electric plug to the

vehicle's 12 V socket.

If after approximately 7 minutes the

pressure of 2 bars is not reached, this

indicates that the tyre is not repairable;

contact a CITROËN dealer or a qualiﬁed

workshop for assistance.

► Drive immediately for approximately 3 miles

(5 kilometres) at reduced speed (between

12 and 37 mph (20 and 60 km/h)) to plug the

puncture.

► Stop to check the repair and the tyre

pressure using the kit.

► Aﬃx the speed limit sticker.

► Move the switch to position "O".

► Disconnect the compressor's electric plug

from the vehicle's 12 V socket.

► Reﬁt the cap on the valve.

► Remove the kit.

The speed limit sticker must be secured

to the interior of the vehicle in the area

close to the driver, to remind the driver that a

wheel is in temporary use.

With a tyre repaired using this type of kit,

do not exceed a speed of 50 mph

(80 km/h) and do not drive more than

125 miles (200 km).

► Remove and store the bottle of sealant.

The sealant product is harmful if

swallowed and causes irritation to the

eyes.

Contact a CITROËN dealer or a qualiﬁed

workshop to have the tyre changed.

The tyre inﬂation pressures are given on

this label.

Keep this product out of the reach of children.

The use-by date of the ﬂuid is marked on the

bottle.

110

In the event of a breakdown

is damaged; contact a CITROËN dealer or a

qualiﬁed workshop for assistance.

The tools are installed in the boot under the ﬂoor

or may be located, depending on version, under

the front passenger seat.

Checking / adjusting tyre

pressures

The compressor can be used, without injecting

sealant, to check and, if necessary, adjust the

tyre pressures.

8

► Once the correct pressure is reached, put the

switch in position "O".

► Remove the kit and stow it.

List of tools

► Remove the valve cap from the tyre and keep

it in a clean place.

► Uncoil the pipe stowed under the compressor.

► Screw the pipe onto the valve and tighten

ﬁrmly.

Should the pressure of one or more tyres

be adjusted, it is necessary to reinitialise

the under-inﬂation detection system.

For more information on Tyre under-inﬂation

detection, refer to the corresponding section.

► Check that the compressor switch is in

position "O".

► Fully uncoil the electric cable stowed under

the compressor.

► Connect the compressor's electric plug to the

vehicle's 12 V socket.

Spare wheel

Scan the QR Code on page 3 to view

explanatory videos.

► Switch on the ignition.

The tyre inﬂation pressures are given on

this label.

Accessing the tools

1. Wheelbrace.

2. Jack with integrated handle.

Used to raise the vehicle.

3. Wheel bolt cover removal tool.

Allows the alloy wheel bolt covers or the

central bolt cover to be removed (depending

on version).

► Start the compressor by placing the switch at

position "I" and adjust the pressure to the value

shown on the vehicle's tyre pressure label. To

deﬂate: press the black button located on the

compressor pipe, near the valve connection.

4. Removable towing eye.

If after 7 minutes the pressure of 2 bars

is not reached, this indicates that the tyre

111

In the event of a breakdown

► Raise the spare wheel towards the back of

the boot.

► Take the wheel out of the boot.

Access to the spare wheel

5. Socket for the security bolts (located in the

glove box or in the tool box) (depending on

version).

For adapting the wheelbrace to the special

"security" bolts.

Putting the spare wheel back in place

For more information on Towing, please refer to

the corresponding section.

These tools are speciﬁc to the vehicle

and may vary according to the level of

equipment.

Do not use them for any other purpose.

The spare wheel is installed in the boot, under

the ﬂoor.

Depending on engine, the spare wheel is a

standard wheel or the space-saver type.

The jack must only be used to change a

wheel with a damaged or punctured tyre.

Do not use any jack other than the one

supplied with the vehicle.

► Put the spare wheel back in place in its

housing.

► Slacken the nut on the bolt by a few turns.

► Position the fastening device (nut and bolt) in

the middle of the wheel.

If the vehicle does not have its original jack,

contact a CITROËN dealer or a qualiﬁed

workshop to obtain the one that was intended

by the manufacturer.

Taking out the wheel

► Tighten the central nut suﬃciently to retain

the wheel correctly.

► Depending on version, put the tool box back

in place in the middle of the wheel and clip it in

place.

The jack meets European standards, as

deﬁned in the Machinery Directive 2006/42/

CE.

The jack does not require any maintenance.

If there is no wheel in the well, the

fastening device (nut and bolt) cannot be

reﬁtted.

► Unclip and take out the tool storage box.

► Unscrew the central nut.

► Remove the ﬁxing parts (nut and bolt).

112

In the event of a breakdown

List of operations

Removing a wheel

8

Parking the vehicle

Immobilise the vehicle where it does not

block traﬃc: the ground must be level, stable

and non-slippery.

With a manual gearbox, engage ﬁrst gear

then switch oﬀ the ignition to block the

wheels.

With an automatic gearbox, place the gear

selector in position P then switch oﬀ the

ignition to block the wheels.

Apply the parking brake and check that the

warning lamp is on in the instrument panel.

The occupants must get out of the vehicle

and wait where they are safe.

► Place the foot of jack 2 on the ground and

ensure that it is directly below the front A or

rear B jacking point on the underbody, whichever

is closest to the wheel to be changed.

► If the vehicle has steel wheels, remove the

wheel trim.

Never go underneath a vehicle raised using a

jack; use an axle stand.

► If the vehicle has alloy wheels, remove the

bolt cover(s) using tool 3.

Wheel with wheel trim

► If the vehicle is equipped with it, ﬁt security

bolt socket 5 to wheelbrace 1 to slacken the

security bolt.

► Slacken the other bolts using the

wheelbrace 1 only.

When reﬁtting the wheel, reﬁt the wheel

trim, starting by placing its aperture in line

with the valve and then pushing it into place

all round its edge with the palm of your hand.

► Extend the jack 2 until its head comes into

contact with the jacking point A or B, whichever

is used; the contact area A or B on the vehicle

must be correctly inserted into the central part of

the head of the jack.

► Raise the vehicle until there is suﬃcient

space between the wheel and the ground to

admit the spare (not punctured) wheel easily.

113

In the event of a breakdown

Ensure that the jack is stable. If the

ground is slippery or loose, the jack may

slip or collapse - risk of injury!

Fitting a steel or "space-saver" type

spare wheel

Take care to position the jack strictly at

one of the jacking points A or B under the

vehicle, ensuring that the head of the jack is

centred under the contact area of the vehicle.

Otherwise, there is a risk of damage to the

vehicle and/or of the jack collapsing - risk of

injury!

If the vehicle is equipped with alloy wheels,

the washers do not make contact with the

steel or "space-saver" type spare wheel. The

wheel is secured by the conical contact of

each bolt.

List of operations

► Lower the vehicle again fully.

► Fold jack 2 and detach it.

► Remove the bolts and store them in a clean

place.

► Remove the wheel.

► Put the wheel in place on the hub.

► Screw in the bolts fully by hand.

► If your vehicle is so equipped, pre-tighten the

security bolt using the wheelbrace 1 ﬁtted with

the security socket 5.

► If your vehicle is so equipped, tighten the

security bolt using the wheelbrace 1 ﬁtted with

the security socket 5.

Fitting a wheel

► Tighten the other bolts using the wheelbrace

1 only.

► Stow the tools in their box.

► Pre-tighten the other bolts using the

wheelbrace 1 only.

114

In the event of a breakdown

After changing a wheel

Always replace a failed bulb with a new bulb

of the same type and speciﬁcation. To avoid

lighting imbalance, replace the bulbs in pairs.

Changing a bulb

8

Store the punctured wheel in the boot or,

depending on version, remove the central cover

ﬁrst to store it beneath the ﬂoor in place of the

spare wheel.

In some weather conditions (e.g. low

temperature or humidity), misting on the

internal surface of the glass of the headlamps

and rear lamps is normal, and will disappear

after the lamps have been on for a few

minutes.

Opening the bonnet / Accessing the

bulbs

With the engine warm, proceed with caution -

risk of burns!

Take care with objects or clothing that could

be caught in the blades of the cooling fan -

risk of strangulation!

The headlamps have polycarbonate

lenses with a protective coating:

– Do not clean them with a dry or abrasive

cloth, nor with detergent or solvent

products.

– Use a sponge and soapy water or a pH

neutral product.

– When using a high-pressure washer on

persistent marks, do not keep the lance

directed towards the headlamps, lamps or

their edges for too long, so as not to damage

their protective coating and seals.

With a "space-saver" type spare wheel

Deactivate certain driving aid functions

(Active Safety Brake, etc.).

Do not exceed the maximum authorised

speed of 50 mph (80 km/h).

Halogen bulbs (Hx)

Driving with more than one “space-saver”

type spare wheel is prohibited.

To ensure good quality lighting, check

that the bulb is correctly positioned in its

housing.

Visit a CITROËN dealer or a qualiﬁed

workshop as soon as possible to have

the tightness of the bolts and the pressure of

the spare wheel checked.

Have the punctured tyre examined. After

inspection, the technician will advise you on

whether the tyre can be repaired or if it must

be replaced.

After changing a bulb

To reﬁt, carry out the ﬁtting operations in

reverse order.

Close the protective cover very carefully to

guarantee the sealing of the lamps.

Changing a bulb must only be done with

the ignition oﬀ and after the headlamp /

lamp has been switched oﬀ for several

minutes - risk of serious burns!

Do not touch the bulb directly with your

ﬁngers; use a lint-free cloth.

Light-emitting diode (LED)

headlamps and lamps

It is essential only to use anti-ultraviolet

(UV) type bulbs, so as not to damage the

headlamp.

Depending on version, the aﬀected types of

headlamps / lamps are:

115

In the event of a breakdown

– Daytime running lamps / sidelamps.

– Third brake lamp.

Dipped beam headlamps

Main beam headlamps

– Rear sidelamps.

– Rear foglamp(s).

For the replacement of this type of bulb,

you must contact a CITROËN dealer or a

qualiﬁed workshop.

Front lamps

► Remove the protective cover by pulling the

tab.

► Remove the protective cover by pulling the

tab.

► Take the connector and bulb holder, then lift

the assembly upwards to unclip it.

► Remove the assembly of connector and bulb

holder.

► Disconnect the bulb connector (do not

remove the earth connector located below).

► Push on the spring, then move it towards the

middle of the vehicle to release the bulb.

► Remove the bulb and replace it.

Direction indicators

1. Daytime running lamps / Sidelamps (LED).

2. Dipped beam headlamps (H7).

3. Main beam headlamps (H1).

4. Direction indicators (PY21W)..

5. Foglamps (PS24W).

► Disconnect the bulb connector.

► Remove the bulb and replace it.

116

In the event of a breakdown

Rapid ﬂashing of a direction indicator

lamp (left or right) indicates that one of

the bulbs on the corresponding side has

failed.

4. Reversing lamps (W16W).

5. Direction indicators (PY21W).

8

Replacing lamp units

► Turn the bulb holder a eighth of a turn anti-

clockwise and remove it.

► Open the boot.

► Remove the bulb and replace it.

Amber coloured bulbs must be replaced

by bulbs with identical speciﬁcations and

colour.

► Remove the bulb holder by squeezing the

two clips (top and bottom) using a thumb and

foreﬁnger.

Front foglamps

► Change the module (bulb holder and bulb).

To replace this type of bulb, you can also

contact a CITROËN dealer or a qualiﬁed

workshop.

Rear lamps

► Below the front bumper, unscrew the 3 mud

guard ﬁxing screws.

► Move the mud guard aside to allow access to

the front foglamp.

► Disconnect the bulb holder connector by

pressing the tab, located at the top.

► Remove the side trim to access the lamp unit

ﬁxings.

► Disconnect the lamp unit connector A by

pressing the release button (located under the

connector for the right-hand side and above the

connector for the left-hand side).

► Unscrew the nut B and remove it (ensure it

does not fall inside the wing).

► Press down on the lamp unit retaining tab C,

then carefully remove it towards the outside.

1. Brake lamps (P21W).

2. Foglamp(s) (LED).

3. Sidelamps (LED).

117

In the event of a breakdown

• for the other lamps, press gently on it and

turn the corresponding bulb a quarter turn

anti-clockwise.

Interior lighting

Courtesy lamp with bulbs (W5W)

Make sure that the reversing lamp is

connected properly before reinserting the

bulb holder.

Make sure that the lamp unit is engaged in its

guides, keeping it in line with the centreline

of the vehicle, then tighten without forcing to

ensure correct sealing.

Number plate lamps (W5W)

► Using a thin, ﬂap tip screwdriver, unclip the

entire console surrounding the courtesy lamp.

► Remove the defective bulb and replace it.

► Fit the console back into place around the

courtesy lamp and clip it correctly.

Boot (W5W)

► Insert a thin screwdriver into one of the cut-

outs in the lens.

► Move the retaining tabs away from the bulb

holder and take it out.

► Push it out to unclip it.

► Remove the lens.

► Disconnect the sidelamp connector D and

remove the bulb holder.

► Replace the faulty bulb.

To reﬁt, press the lens to clip it in.

► Replace the failed bulb:

• for the reversing lamp, pull the bulb (lower),

118

In the event of a breakdown

► Unclip the unit by pushing the base from

behind.

► Remove the bulb t and change it.

► Put the unit back in place.

► Unclip the cover by pulling at the top left, then

right.

► Disengage the cover fully and turn it over.

► Remove the tweezers from the back of the

cover.

malfunction of your vehicle. Contact a

CITROËN dealer or a qualiﬁed workshop.

8

Changing a fuse

Before changing a fuse:

Access to tooling

The extraction tweezers are ﬁtted to the back of

► Identify the cause of the fault and ﬁx it.

► Stop all power consumption.

Good

Failed

the dashboard fusebox cover.

► Immobilise the vehicle and switch the ignition

oﬀ.

► Identify the defective fuse using the current

allocation tables and diagrams.

Tweezers

To replace a fuse, it is essential to:

► Use the special tweezers to extract the fuse

from its housing and check the condition of its

ﬁlament.

Installing electrical accessories

Your vehicle's electrical system is

designed to operate with standard or optional

equipment.

► Always replace the failed fuse with a fuse of

the same rating (same colour); use of a diﬀerent

rating may cause malfunctions - risk of ﬁre!

If the fault recurs after replacing a fuse, have the

electrical system checked by a CITROËN dealer

or a qualiﬁed workshop.

Before installing other electrical equipment

or accessories on your vehicle, contact a

CITROËN dealer or a qualiﬁed workshop.

CITROËN accepts no responsibility for

the cost incurred in repairing your vehicle

or for rectifying malfunctions resulting from

the installation of accessories not supplied

and not recommended by CITROËN and not

installed in accordance with speciﬁcations, in

particular when the combined power

The fuse allocation tables and the

corresponding diagrams are available

from a CITROËN dealer or from a qualiﬁed

workshop.

consumption of all of the additional equipment

connected exceeds 10 milliamperes.

The replacement of a fuse not shown in

the allocation tables may cause a serious

119

In the event of a breakdown

Left-hand fusebox

Fuses in the dashboard

Fuse N°

Rating

(Amps)

Functions

The fuseboxes are located in the lower

dashboard (left-hand side).

F10

F27

30

5

Locks.

To access the fuses, follow the same procedure

as that described for accessing the tools for

changing fuses.

Alarm

(preparation).

For more information on Accessing the tools,

please refer to the corresponding section.

F29

F31

F32

F35

20

15

5

Touch screen.

Radio.

12 volt socket.

Headlamp

height

adjustment.

F36

5

Courtesy lamp,

map reading

lamp.

Right-hand fusebox

Fuse N°

F1

Rating

(Amps)

Functions

Fuse N°

F30

Rating

(Amps)

Functions

10

Door mirrors

(electric

adjustment).

30

Heated rear

screen.

F4

F6

15

20

Horn.

F31

10

Heated door

mirrors.

Front and rear

screenwash.

F8

20

Rear wiper.

120

In the event of a breakdown

Accessing the fuses

► Unclip the cover.

► Replace the fuse.

► After the operation, close the cover very

carefully to ensure correct sealing of the

fusebox.

12 V battery

Fuse N°

F34

Rating

(Amps)

Functions

8

Procedure for starting the engine using another

battery or charging a discharged battery.

25

20

30

Trailer interface

unit.

Lead-acid starter batteries

F35

Trailer interface

unit.

Batteries contain harmful substances

such as sulphuric acid and lead.

They must be disposed of in accordance

with regulations and must not, in any

circumstances, be discarded with household

waste.

F36

Front one-

touch electric

windows.

F37

30

Front heated

seats.

Take used remote control batteries and

vehicle batteries to a special collection point.

Fuses in the engine

compartment

Protect your eyes and face before

handling the battery.

All operations on the battery must be carried

out in a well ventilated area and away from

naked ﬂames and sources of sparks, so as to

avoid the risk of explosion or ﬁre.

Wash your hands afterwards.

Fuse N°

Rating

(Amps)

Functions

F1

40

15

10

Air conditioning.

Front foglamps.

F16

F18

Right-hand

main beam

headlamp.

Access to the battery

The battery is located under the bonnet.

F19

F29

10

40

Left-hand

main beam

headlamp.

The fusebox is located in the engine

compartment near the battery.

Windscreen

wipers.

121

In the event of a breakdown

The two vehicles must not be in contact with

each other.

or the booster (or the earth point on the other

vehicle).

Switch oﬀ all the electrical consumers on both

vehicles (audio system, wipers, lighting, etc.).

Make sure that the jump leads are not close

to moving parts of the engine (fan, belts, etc.).

Do not disconnect the (+) terminal while the

engine is running.

► Connect the other end of the green or black

cable to earth point C on the broken down

vehicle.

► Start the engine of the vehicle with the good

battery and leave it running for a few minutes.

► Operate the starter on the broken down

vehicle and let the engine run.

For access to the (+) terminal:

► release the bonnet using the interior lever,

then the exterior safety catch,

► lift the bonnet, then ﬁx it in place with its stay.

(+) Positive terminal.

If the engine does not start straight away, switch

oﬀ the ignition and wait a few moments before

trying again.

► Wait until the engine returns to idle then

disconnect the jump lead cables in the reverse

order.

It has a quick-release clamp.

(-) Negative terminal.

The battery (-) terminal is not accessible, use the

engine mounting.

► Reﬁt the plastic cover to the (+) terminal, if

your vehicle has one.

► Allow the engine to run for at least 30

minutes, by driving or with the vehicle stationary,

so that the battery reaches an adequate state of

charge.

Starting using another

battery

When your vehicle's battery is discharged, the

engine can be started using a backup battery

(external or from another vehicle) and jump

leads or a battery booster.

Some functions, including Stop & Start,

are not available if the battery is not

suﬃciently charged.

► Lift the plastic cover on the (+) terminal, if

your vehicle has one.

► Connect the red cable to the positive terminal

(+) of ﬂat battery A (at the metal elbow) then to

the positive terminal (+) of back-up battery B or

the booster.

Never try to start the engine by

connecting a battery charger.

Charging the battery using a

battery charger

For optimum service life of the battery, it is

essential to maintain an adequate state of

charge.

Never use a 24 V or higher battery booster.

Check beforehand that the back-up battery

has a nominal voltage of 12 V and a capacity

at least equal to that of the discharged

battery.

► Connect one end of the green or black cable

to the negative terminal (-) of back-up battery B

122

In the event of a breakdown

In some circumstances, it may be necessary to

charge the battery:

– using the vehicle mainly for short journeys;

– if the vehicle is to be taken oﬀ the road for

several weeks.

8

24v

12v

Contact a CITROËN dealer or a qualiﬁed

workshop.

If this label is present, use only a 12 V

charger to avoid causing irreversible

damage to the electrical components related

to the Stop & Start system.

To charge the vehicle's battery yourself,

use only a charger compatible with

lead-acid batteries with a nominal voltage of

12 V.

Never try to charge a frozen battery - risk

of explosion!

If the battery has frozen, have it checked by a

CITROËN dealer or by a qualiﬁed workshop

who will verify that the internal components

have not been damaged and that the case

has not cracked, which would mean a risk of

toxic and corrosive acid leaking.

Follow the instructions provided by the

manufacturer of the charger.

Never reverse polarities.

► Switch oﬀ charger B before connecting

the cables to the battery, so as to avoid any

dangerous sparks.

► Ensure that the charger cables are in good

condition.

It is not necessary to disconnect the

battery.

► Lift the plastic cover on the (+) terminal, if the

vehicle has one.

► Connect the cables of charger B as follows:

• the positive (+) red cable to the (+) terminal

of battery A,

• the negative (-) black cable to earth point C

on the vehicle.

► At the end of the charging operation, switch

oﬀ charger B before disconnecting the cables

from battery A.

► Switch oﬀ the ignition.

► Switch oﬀ all electrical consumers (audio

system, lighting, wipers, etc.).

Disconnecting the battery

In order to maintain an adequate state of charge

for starting the engine, it is recommended that

the battery be disconnected if the vehicle is

taken out of service for a long period.

Before disconnecting the battery:

► Close all openings (doors, boot, windows,

roof).

► Switch oﬀ all electrical consumers (audio

system, wipers, lighting, etc.).

► Switch oﬀ the ignition and wait for 4 minutes.

At the battery, it is only necessary to disconnect

the (+) terminal.

123

In the event of a breakdown

Quick-release terminal clamp

Disconnecting the (+) terminal

► Push clamp B fully down.

state of charge of the battery (up to about 8

hours).

► Lower lever A to lock clamp B.

► Depending on equipment, lower the plastic

cover on the (+) terminal.

Do not force the lever as locking will be

impossible if the clamp is not positioned

correctly; start the procedure again.

Following reconnection

After reconnecting the battery, turn on the

ignition and wait 1 minute before starting the

engine, in order to enable the electronic systems

to initialise.

► Depending on equipment, lift the plastic cover

on the (+) terminal.

► Raise lever A fully to release clamp B.

► Remove clamp B by lifting it oﬀ.

If minor problems nevertheless persist following

this operation, contact a CITROËN dealer or a

qualiﬁed workshop.

Referring to the corresponding section, you must

yourself reinitialise certain systems, such as:

– the remote control key or the electronic key

(depending on version),

Reconnecting the (+) terminal

– the electric windows,

– the date and time,

– the preset radio stations.

The Stop & Start system may not be

operational during the trip following the

ﬁrst engine start.

In this case, the system will only be

available again after a continuous period of

immobilisation of the vehicle, a period which

depends on the exterior temperature and the

► Raise lever A fully.

► Reﬁt the open clamp B on the (+) terminal.

124

In the event of a breakdown

Towing

8

Procedure for having your vehicle towed or for towing another vehicle using the towing eye.

General recommendations

Observe the legislation in force in the country where you are driving.

Ensure that the weight of the towing vehicle is higher than that of the towed vehicle.

The driver must remain at the wheel of the towed vehicle and must have a valid driving licence.

When towing a vehicle with all four wheels on the ground, always use an approved towbar; ropes and straps are prohibited.

The towing vehicle must move oﬀ gently.

When the vehicle is towed with its engine oﬀ, there is no longer braking and steering assistance.

A professional recovery service must be called if:

– broken down on a motorway or main road;

– not possible to put the gearbox into neutral, unlock the steering, or release the parking brake;

– not possible to tow a vehicle with an automatic gearbox, with the engine running;

– towing with only two wheels on the ground;

– four-wheel drive vehicle;

– no approved towbar available.

Towing constraints

Type of vehicle

(engine / gearbox)gearbox

Font wheels on the

ground

Rear wheels on the

ground

Flatbed

4 wheels on the ground

with towbar

Internal combustion /

Manual

Internal combustion /

Automatic

In case of battery failure, it is essential to call a professional using ﬂatbed recovery vehicles (excluding manual gearbox).

125

In the event of a breakdown

► Unlock the steering and release the parking

brake.

► Switch on the hazard warning lamps on both

vehicles.

► Move oﬀ gently, drive slowly and only for a

short distance.

Accessing the tools

The towing eye is installed in the boot under the

ﬂoor or may be located, depending on version,

under the front passenger seat.

For more information on the List of tools,

refer, depending on version, to the “Temporary

puncture repair kit” or “Spare wheel” section.

Towing another vehicle

Towing your vehicle

► On the rear bumper, unclip the cover by

pressing at the bottom.

► Screw the towing eye in fully, until it reaches

a stop.

► Install the tow bar.

► Switch on the hazard warning lamps on both

vehicles.

► Set oﬀ gently, drive slowly and for a short

distance.

► On the front bumper, unclip the cover by

pressing at the bottom.

► Screw the towing eye in fully.

► Install the towbar.

► With a manual gearbox, move the gear lever

into neutral.

► With an automatic gearbox, move the gear

selector into position N.

Failure to observe this instruction could

result in damage to certain components

(braking, transmission, etc.) and to the

absence of braking assistance the next time

the engine is started.

126

In the event of a breakdown for Your Citroen C4 Cactus SUV Second Generation (2018-2024)

Related Topics

Popular Owner Manuals

Latest Owner Manuals