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In the event of a breakdown -> Towing for Your Citroen C4 Cactus SUV Second Generation (2018-2024)

In the event of a breakdown  
Towing  
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Procedure for having your vehicle towed or for towing another vehicle using the towing eye.  
General recommendations  
Observe the legislation in force in the country where you are driving.  
Ensure that the weight of the towing vehicle is higher than that of the towed vehicle.  
The driver must remain at the wheel of the towed vehicle and must have a valid driving licence.  
When towing a vehicle with all four wheels on the ground, always use an approved towbar; ropes and straps are prohibited.  
The towing vehicle must move off gently.  
When the vehicle is towed with its engine off, there is no longer braking and steering assistance.  
A professional recovery service must be called if:  
– broken down on a motorway or main road;  
– not possible to put the gearbox into neutral, unlock the steering, or release the parking brake;  
– not possible to tow a vehicle with an automatic gearbox, with the engine running;  
– towing with only two wheels on the ground;  
– four-wheel drive vehicle;  
– no approved towbar available.  
Towing constraints  
Type of vehicle  
(engine / gearbox)gearbox  
Font wheels on the  
ground  
Rear wheels on the  
ground  
Flatbed  
4 wheels on the ground  
with towbar  
Internal combustion /  
Manual  
Internal combustion /  
Automatic  
In case of battery failure, it is essential to call a professional using flatbed recovery vehicles (excluding manual gearbox).  
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In the event of a breakdown  
► Unlock the steering and release the parking  
brake.  
► Switch on the hazard warning lamps on both  
vehicles.  
► Move off gently, drive slowly and only for a  
short distance.  
Accessing the tools  
The towing eye is installed in the boot under the  
floor or may be located, depending on version,  
under the front passenger seat.  
For more information on the List of tools,  
refer, depending on version, to the “Temporary  
puncture repair kit” or “Spare wheel” section.  
Towing another vehicle  
Towing your vehicle  
► On the rear bumper, unclip the cover by  
pressing at the bottom.  
► Screw the towing eye in fully, until it reaches  
a stop.  
► Install the tow bar.  
► Switch on the hazard warning lamps on both  
vehicles.  
► Set off gently, drive slowly and for a short  
distance.  
► On the front bumper, unclip the cover by  
pressing at the bottom.  
► Screw the towing eye in fully.  
► Install the towbar.  
► With a manual gearbox, move the gear lever  
into neutral.  
► With an automatic gearbox, move the gear  
selector into position N.  
Failure to observe this instruction could  
result in damage to certain components  
(braking, transmission, etc.) and to the  
absence of braking assistance the next time  
the engine is started.  
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