Get Audio and telematics Guide for Citroen C4 Grand Picasso SUV Second Generation (2013-2022)

EMERGENCY OR ASSISTANCE CALL

335

EMERGENCY OR ASSISTANCE CALL

CITROËN Localised Emergency Call

CITROËN Localised Assistance Call

Press this button for more than 2 seconds to request

assistance if the vehicle breaks down.

A voice message conﬁrms that the call has been made*.

In an emergency, press this button for more than

2 seconds. Flashing of the green LED and a voice

message conﬁrm that the call has been made to the

"CITROËN Localised Emergency Call" service*.

Pressing this button again immediately cancels the request.

The cancellation is conﬁrmed by a voice message.

Pressing this button again immediately cancels the request. The green

LED goes off.

Operation of the system

The green LED remains on (without ﬂashing) when communication is

established. It goes off at the end of communication.

When the ignition is switched on, the green

LED comes on for 3 seconds indicating

that the system is operating correctly.

This call is dealt with by the "CITROËN Localised Emergency Call"

centre which receives locating information from the vehicle and can

send a detailed alert to the appropriate emergency services. In countries

in which the team is not operational, or when the locating service has

been expressly declined, the call is dealt with directly by the emergency

services (112) without the vehicle location.

If the orange LED ﬂashes: there is a

system fault.

If the orange LED is on continuously: the

backup battery must be replaced.

In either case, contact a CITROËN dealer.

If an impact is detected by the airbag control unit, and

independently of the deployment of any airbags, an emergency call

is made automatically.

If you purchased your vehicle outside the CITROËN dealer network,

we invite you to have a dealer check the conﬁguration of these services

and, if desired, modiﬁed to suit your wishes. In a multi-lingual country,

conﬁguration is possible in the ofﬁcial national language of your choice.

If you beneﬁt from the CITROËN eTouch offer, you also have available

additional services in your MyCITROËN personal space, via the CITROËN

Internet website in your country, accessible on www.citroen.com.

For technical reasons, particularly to improve the quality of Telematic

services to customers, the manufacturer reserves the right to carry out

updates to the vehicle's on-board telematic system.

* These services are subject to conditions and availability.

Consult a CITROËN dealer.

336

Touch screen tablet

SATELLITE NAVIGATION SYSTEM

MULTIMEDIA AUDIO SYSTEM

BLUETOOTH TELEPHONE

CONTENTS

01 General operation

02 First steps - Control panel

03 Steering mounted controls

04 Media

p.

8

operate in your vehicle.

p. 340

p. 341

p. 342

p. 358

p. 378

p. 388

p. 390

p. 400

05 Navigation

06 Configuration

For safety reasons, the driver must carry out operations

which require prolonged attention while the vehicle is

stationary.

When the engine is switched off and to prevent

discharging of the battery, the system switches off

following the activation of the energy economy mode.

07 Connected services

08 Telephone

Frequently asked questions

337

01 GENERAL OPERATION

"Air conditioning"

allows control of the

settings for temperature,

air ﬂow.

"Conﬁguration"

allows settings for

sound, the colour

scheme.

"Driving assistance"

allows certain vehicle

functions to be activated,

deactivated and settings

adjusted.

"Connected services"

allows connection to

an applications portal

to facilitate, make

safe and personalise

journeys by means of a

connection key available

on subscription from a

CITROËN dealer.

"Media"

allows selection of a

radio station, MP3 music,

display of photographs.

"Telephone"

allows the connection

of a mobile telephone

via Bluetooth so as to

be able to make calls

safely.

"Navigation"

allows settings for

navigation and the

choice of a destination

(depending on version).

338

01 GENERAL OPERATION

Use the buttons on either side of the touch screen tablet for access to the menus, then press the

virtual buttons on the touch screen tablet.

Each menu is displayed on one or two pages (primary page and secondary page).

An example of using the touch screen tablet:

These screens are the representation of a colour scheme.

To change the colour scheme refer to the "CONFIGURATION" section.

In very hot conditions, the system may go into stand-by (screen and sound completely off) for a minimum period of 5 minutes.

339

02 FIRST STEPS

Volume adjustment (each source is

independent, including Trafﬁc announcements

(TA) and navigation instructions).

Following prolonged operation in

sunny conditions, the volume may

be limited to protect the system. The

return to normal takes place when

the temperature in the passenger

compartment drops.

Selecting the audio source (depending on version):

-

"FM" / "AM" / "DAB"* radio wavebands.

"USB" memory stick.

CD player (located in the glove box)*.

Jukebox*, after ﬁrst copying audio ﬁles to the internal memory of the touch screen tablet.

Telephone connected by Bluetooth and Bluetooth audio streaming.

Media player connected to the auxiliary socket (jack, cable not supplied).

The screen is of the "resistive" type, it is necessary to press ﬁrmly, particularly for "ﬂick" gestures (scrolling through a list, moving the map...).

A simple wipe will not be enough. pressing with more than one ﬁnger is not recognised.

The screen can be used when wearing gloves. This technology allows use at all temperatures.

To clean the screen, use a soft non-abrasive cloth (spectacles cloth) without any additional product.

Do not use pointed objects on the screen.

Do not touch the screen with wet hands.

* Depending on equipment.

340

03 STEERING MOUNTED CONTROLS

-

Short press:

Change the multimedia source.

Accept an incoming call.

Call in progress: access to the telephone menu (End call,

Secret mode, Hands-free mode).

Long press:

-

Mute.

Volume increase / decrease.

Radio: display the list of stations.

Media: display the list of tracks.

Reject an incoming call.

End a call in progress.

Other than call in progress: access to the telephone

menu (Dial, Contacts, Call log, Answerphone).

-

Rotation

Radio: automatic selection of next / previous frequency.

Media: previous / next track.

Press then rotation: access to preset stations.

-

Rotation.

-

Change the audio source.

Radio: automatic search for previous / next station.

Media: previous / next track.

Press: conﬁrmation.

Move in the menus.

Zoom the map in and out

Press: conﬁrmation, choice of source accepted

-

Short press:

Radio: display the list of stations.

Media: display the list of tracks.

Long press: update the list of stations received.

-

TEL button:

Access to the telephone menu:

Call list / Contacts / Hands-free mode / Answer /

Hang up.

-

Accept an incoming call

Long press: reject an incoming call or end the current call.

-

Increase volume.

Decrease volume.

341

MEDIA

04

Level 1

Level 2

Level 3

List of FM stations

"Media"

Primary page

Recalling preset stations

342

Level 1

Level 2

Level 3

Comments

List of FM stations

Press on a radio station to select it.

Media

List

Conﬁrm

Save the settings.

FM Radio

DAB Radio

AM Radio

Jukebox

CD

Media

Select change of source

USB

Source

iPod

Bluetooth

AUX

Video

Media

Memo

Recall of preset

stations

Press on a radio station to select it.

343

04 MEDIA

Level 1

Level 2

Level 3

List of FM stations

"Media"

Secondary page

Photos

Media

Manage Jukebox

Copy to Jukebox

344

Level 1

Media

Level 2

Preset

Level 3

Comments

Press a radio station to select it.

Update list

Frequency

Conﬁrm

Update the list of stations received.

Enter the desired radio frequency.

Save the settings.

Secondary page

Radio list

Page selection

Rotate

Display the selected photo full screen.

Rotate the photo 90°.

Media

Secondary page

Photos

Select all the photos in the list.

Press again to deselect.

Select all

Previous photo.

Pause / Play.

Next photo.

Slideshow

Display the photos in sequence, full screen.

Save the settings.

Conﬁrm

Sort by folder

Sort by album

Select all

Choose the selection mode.

Media

Create folder

Rename

Delete

Secondary page

Manage Jukebox

Choose the handling mode.

Magnifying glass

Copy

Select all

Conﬁrm

Save the options.

Save the settings

345

04 MEDIA

Level 1

Level 2

Level 3

"Media"

Secondary page

Media

Radio settings

Media options

Radio settings

346

Level 1

Media

Level 2

Level 3

Comments

Secondary page

Media list

Presentation of the last media used.

Random (all tracks):

Media

Random (current album):

Choose the play settings.

Media options

Loop:

Aux. ampliﬁcation

RDS options

Media

DAB/FM options

Display Radio Text

Radio

Secondary page

Media options

Activate or deactivate the options.

Radio settings

DAB radio thumbnails

Trafﬁc announcements (TA)

Weather

Announcements

Radio settings

Activate or deactivate the options.

Save the settings.

Varied - Sport

Alert settings

Conﬁrm

347

04

RADIO

Selecting a station

Press on Media to display the primary page.

Press Media to display the primary

page then select "Memo".

or

Press on Media to display the primary page

then go to the secondary page.

OR

Select "List" in the primary page.

Select a preset radio station in the list.

or

Select "Radio list" in the secondary page.

Select a radio station from the list offered.

If necessary, select change of source.

Select "Update list" to refresh the list.

Select "FM Radio" or "AM Radio".

The exterior environment (hills, buildings, tunnel, car park, below ground...) may prevent reception, even in RDS station tracking mode.

This phenomenon is normal in the propagation of radio waves and is in no way indicative of a fault with the audio system.

348

04 RADIO

Changing a radio frequency

Press on Media to display the primary

page then press on the secondary

page.

Press on Media to display the primary

page.

OR

By automatic frequency

search

Press on "Enter frequency" to display

the primary page then press on the

secondary page.

Press ꢀ or ꢁ to move the cursor

for an automatic search down or up

for a radio frequency.

THEN

Enter the frequency in full (e.g.:

92.10 MHz) using the keypad then

"Conﬁrm".

Select change source.

OR

By alphabetical list

Press the current radio band then

choose the radio station from the list

offered.

Select "FM Radio" or "AM Radio".

349

04 RADIO

Preset a station

Activate/ Deactivate RDS

Select a radio station or frequency

(refer to the corresponding section).

Press on Media to display the primary page

then go to the secondary page.

Press on "Preset".

Select "Settings".

Select a number in the list to preset the

previously chosen radio station.

A long press on a number presets (memorises)

the station.

Select "Radio".

Or

A press on this button presets all of the stations

one after the other.

Activate/deactivate "RDS options".

Recall pre-set stations

RDS, if activated, allows you to continue listening to the same

station by automatic retuning to alternative frequencies. However, in

certain conditions, coverage of an RDS station may not be assured

throughout the entire country as radio stations do not cover 100 % of

the territory. This explains the loss of reception of the station during

a journey.

Press on Media to display the primary page

then select "Memo".

350

04 RADIO

DAB (Digital Audio Broadcasting) - Digital radio

Digital radio provides higher quality reception and also the graphical display of current information on the radio station, by selecting "Video

mode" in "Radio settings".

The range of all stations available is displayed in alphabetical order.

Automatic DAB-FM station tracking allows you to continue

listening to the same station, by temporarily switching to the

equivalent analogue station until the digital signal is stable again.

Press on Media to display the primary page.

Select change of source.

Press on Media to display the primary page

then go to the secondary page.

Select "Settings".

Select "RADIO".

Select "DAB Radio".

Select "List" in the primary page.

or

Select "Radio list" in the secondary page.

Select "Digital/FM station tracking" then

"Conﬁrm".

Select the radio station from the list offered.

351

04 MUSIC

CD, MP3 CD, USB player, auxiliary input

Selection of source

Insert the CD in the player, insert the USB

memory stick in the USB player or connect the

USB peripheral to the USB port using a suitable

cable (not supplied)

Press on Media to display the primary page.

The system builds playlists (in temporary

memory), an operation which can take from

a few seconds to several minutes at the ﬁrst

connection.

Reduce the number of non-music ﬁles and the

number of folders to reduce the waiting time.

Select change of source then choose the

source.

The playlists are updated every time the ignition

is switched off or connection of a USB memory

stick. However, the system memorises these

lists and if they are not modiﬁed, the loading

time will be shorter.

The steering mounted SRC (source) button can be used to go to the

next media source, available if the source is active.

"CD / CD MP3"

"USB, iPod"

"Radio"

"Auxiliary"

"Bluetooth (streaming)"

352

04 MUSIC

CD, MP3 CD / USB player

Information and advice

The audio equipment will only play audio ﬁles with ".wma, .aac,

.ﬂac, .ogg and .mp3" ﬁle extensions and with a bit rate of between

32 Kbps and 320 Kbps.

It also supports VBR (Variable Bit Rate) mode.

No other type of ﬁle (.mp4, ...) can be played.

WMA ﬁles must be of the standard wma 9 type.

The sampling rates supported are 11, 22, 44 and 48 KHz.

The system supports USB mass storage devices, BlackBerry^®

devices or Apple players via the right hand USB port. The adaptor

cable is not supplied.

Control of the peripheral device is with the audio system controls.

Other peripherals, not recognised on connection, must be connected

to the auxiliary socket using a Jack cable (not supplied).

In order to be read, a USB memory stick must be formatted

FAT 16 or 32.

It is advisable to restrict ﬁle names to 20 characters, without using of

special characters (e.g.: " " ? ; ù) to avoid any playing and displaying

problems.

The system does not support two identical devices connected at the

same time (two memory sticks, two Apple^®players) but it is possible to

connect one memory stick and one Apple^®player at the same time.

In order to be able to play a recorded CDR or CDRW, when

recording it is preferable to select the ISO 9660 level 1, 2 or Joliet

standard.

If the disc is recorded in another format it may not be played

correctly.

It is recommended that the same recording standard is always used

for an individual disc, with as low a speed as possible (4x maximum)

for optimum sound quality.

It is recommended that ofﬁcial Apple^®USB cables are used to

ensure correct operation.

In the particular case of a multi-session CD, the Joliet standard is

recommended.

353

04 MUSIC

Selecting a track to play

Previous track.

List of USB or CD tracks and folders.

Up or down in the list.

/

Next track.

Previous folder.

Conﬁrm, next menu level.

Up one menu level.

Next folder.

Pause.

354

04 MUSIC

Connecting APPLE^®players

Audio streaming

For issues related to the power consumption

of devices, connect the Apple^®player to the

right hand USB port using a suitable cable

(not supplied).

Streaming allows audio ﬁles on your telephone to be played via the

vehicle's speakers.

Play starts automatically.

Control is via the audio system.

Connect the telephone : see the "Telephone" section, then

"Bluetooth".

Choose the "Audio" or "All" proﬁle.

The classiﬁcations available are those of the portable device

connected (artists / albums / genres / playlists / audiobooks /

podcasts).

The default classiﬁcation used is by artist. To modify the

classiﬁcation used, return to the ﬁrst level of the menu then select

the desired classiﬁcation (playlists for example) and conﬁrm to go

down through the menu to the desired track.

If play does not start automatically, it may be necessary to start the

audio playback from the telephone.

Control is from the peripheral device or by using the audio system

buttons.

Copies of photos and album artwork are not compatible with the

audio system. These appear only with a USB memory stick.

Once connected in streaming mode, the telephone is considered to

be a media source.

It is recommended that you activate "Repeat" on the Bluetooth

peripheral.

The version of software in the audio system may not be compatible

with the generation of your Apple^®player.

The list of devices compatible with software versions is available

from CITROËN dealers.

355

04 MUSIC

Using the auxiliary input (AUX)

(cable not supplied)

Connect the portable device (MP3 player…) to the auxiliary JACK

socket using an audio cable.

Select Media to display the primary page.

Select change the source.

Select the AUXILIARY source.

First adjust the volume of your portable device (to a high level). Then

adjust the volume of your audio system.

Display and management of the controls are via the portable device.

356

04 MUSIC

Managing the Jukebox

Select the magnifying glass to enter the folder

or album and select audio ﬁle by audio ﬁle.

Connect the device (MP3 player...) to the USB port or auxiliary

socket using a suitable audio cable.

When no audio ﬁle is copied to the system with a capacity of 8GB,

all of the Jukebox function symbols are greyed and are not available.

Select "Conﬁrm" then "Copy".

Select "Media list".

Select "New folder" to create a folder structure

in the Jukebox or select "Keep structure" to

retain the structure from the device.

Select copy "Copy Jukebox".

Select "Sort by folder" or "Sort by album".

While copying the system returns to the primary

page; you can go back to the copy view at any

time by selecting this button.

357

05 NAVIGATION

Level 1

Level 2

Level 3

"Navigation"

Primary page

Navigation

Route settings

358

Level 1

Level 2

Level 3

Comments

Display recent destinations

Recent destinations

Fastest

Shortest

Time/distance

Ecological

Tolls

Choose the navigation criteria.

The map displays the route chosen according to

these criteria.

Calculatory criteria

Ferries

Navigation

Strict - Close

Show route on map

Conﬁrm

Display the map and start navigation.

Save the options.

Settings

Navigation

Save current location

Stop navigation

Voice synthesis

Diversion

Save the current address.

Delete the navigation information.

Choose the volume for voice and announcement of

street names.

Detour from your initial route by a certain distance.

Zoom in.

Zoom out.

Navigation

Use the arrows to move the map.

Calculatory criteria

Add a waypoint.

Switch to 2D map.

Map

359

05 NAVIGATION

Level 1

Level 2

Level 3

Enter destination

Enter address

"Navigation"

For managing contacts and

their addresses, refer to the

"Communications" section.

Secondary page

Contacts

To use the telephone functions,

refer to the "Communications"

section.

Navigation

Search for a point of interest

Point of interest displayed on the map

360

Level 1

Level 2

Level 3

Comments

Curr. location

Points of Interest

Town centre

Save

Address settings

Enter address

Save the current address.

Add a waypoint to the route.

Press to calculate the route.

Add waypoint

Navigate to

Addresses

Navigation

Add contact

Add waypoint

Search for contact

Navigate to

Secondary page

Enter destination

Contacts

Select a contact then calculate the route.

From map

Add waypoint

Stop navigation

Navigate to

All POIs

Display the map and zoom to view the roads.

Create, add or delete a waypoint or view the itinerary.

Delete navigation information.

Press to calculate the route.

Navigation

Garage

List of categories available.

After choosing the category, select the points of interest.

Dining/hotels

Personal

Secondary page

Search for a point of

interest

By name

Conﬁrm

Save the settings.

Select all

Navigation

Delete

Choose the display settings for POIs.

Save the options.

Secondary page

Display point of interest

Import POIs

Conﬁrm

361

NAVIGATION

05

Level 1

Level 2

Level 3

Diversion

Trafﬁc messages

"Navigation"

Secondary page

Map settings

Navigation

Settings

Moving between the

two menus.

362

Level 1

Level 2

Level 3

Comments

On the route

Around

Navigation

Settings for the choice of messages and the ﬁlter

radius.

Near destination

Secondary page

Trafﬁc messages

Detour over a distance

Recalculate route

Detour

Finish

Save the options.

Flat view north heading

Flat view vehicle heading

Perspective view

Orientation

News

Navigation

Secondary page

Map settings

Choose the display and orientation of the map.

"Day" map colour

"Night" map colour

Automatic day/night

Aspect

Conﬁrm

Save the settings.

Route settings

Voice synthesis

Alert!

Navigation

Secondary page

Settings

Enter settings and choose the volume for the voice

and announcement of street names.

Trafﬁc options

Conﬁrm

Save the options.

363

05 NAVIGATION - GUIDANCE

Choosing a new destination

Select "Navigate to".

Towards a new destination

Choose the navigation criteria : "Fastest" or

"Shortest" or "Time/distance" or "Ecological".

Press on Navigation to display the primary

page then go to the secondary page.

Choose the restriction criteria : "Include

tollroads", "Include ferries", "Trafﬁc", "Strict",

"Close".

Select "Enter destination".

Select "Address".

Select "Conﬁrm" or press "Show route on

map" to start navigation guidance.

Select the "Country:" from the list offered then

in the same way :

the "City:" or its post code, the "Road:", the

"N°:". Conﬁrm each time.

To delete navigation information, press on

"Settings" then "Stop navigation".

Select "Save" to save the address entered as a

To restore the navigation information press on

"Settings" then "Resume navigation".

contact entry.

The system allows up to 200 entries.

364

05 NAVIGATION - GUIDANCE

Towards a recent destination

Towards a contact

Navigation towards a contact imported from a telephone is only

possible if the address entered is compatible with the system.

Press on Navigation to display the primary

page then go to the secondary page.

Press on Navigation to display the primary

page then go to the secondary page.

Select "Enter destination".

Select "Contacts".

Select an address from the list offered.

Select "Navigate to".

Select the criteria then "Conﬁrm" or press

"Show route on map" to start guidance.

Select a destination from the contacts in the list

offered.

Select "Navigate to".

Select the criteria then "Conﬁrm" to start

guidance.

365

05 NAVIGATION - GUIDANCE

Towards GPS coordinates

Towards a point on the map

Press on Navigation to display the primary

page then go to the secondary page.

Press on Navigation to display the primary

page then go to the secondary page.

Select "Enter destination".

Select "From map".

Select "Enter destination".

Select "Address".

Enter the "Longitude:" then the "Latitude:".

Select "Navigate to".

Zoom in on the map then select the point.

A long press displays the surrounding tourist attractions.

Select the criteria then "Conﬁrm" or press

"Show route on map" to start guidance.

366

05 NAVIGATION - GUIDANCE

Points of Interest (POI) show all of the locations of services nearby (hotels,

retail outlet, airports, ...).

Press on Navigation to display the primary

page then go to the secondary page.

Select a point of interest from the list offered.

Select "Navigate to".

Select "Search for a point of interest".

An annual mapping update allows new points of interest to be

presented to you.

You can also update the Risk areas / Danger areas every month.

The detailed procedure is available on http://citroen.navigation.com.

Select "All POIs" or "Garage" or "Dining/

hotels" or "Personal" or "By name".

Select a category from the list offered.

Select "Search".

367

05 NAVIGATION - GUIDANCE

Towards points of interest (POI)

Press on Navigation to display the primary

page then go to the secondary page.

Select "Show POIs".

Select a category from the list offered then

"Conﬁrm".

368

05 NAVIGATION - GUIDANCE

Risk area alert settings

Press on Navigation to display the primary

page then go to the secondary page.

Select "Conﬁrm".

These functions are only available if Risk Areas have been

downloaded and installed on the system.

Select "Settings".

Select "Alert conﬁg.".

It is then possible to activate Risk Areas alerts then:

-

"Audible warning"

"Alert only when navigating"

"Alert only for overspeed"

"Display speed limits"

Timing: the choice of timing allows the time before giving a Risk

Area alert to be deﬁned.

369

05 NAVIGATION - GUIDANCE

Adding a waypoint

Organising waypoints

Press on Navigation to display the primary

page then go to the secondary page.

To organise waypoints, carry out the previous operations 1 to 3

again (Adding a waypoint).

Select "Enter destination".

Select the waypoint that you want to move in

the order.

Select "Itinerary".

Select "Up".

Select "Add waypoint" then "Enter address".

Select "Down".

Select "Delete".

The address of the waypoint is entered in

the same way as a destination, so enter

the "City:" or post code, the "Road:" and

the "N°:". Conﬁrm each time.

Then select "Add waypoint".

Select "Navigate to".

Select "Road map" to view the changes made

to the route.

Select the criteria then "Conﬁrm" to start

guidance and give the general direction of the

navigation route.

370

05 NAVIGATION - GUIDANCE

Route options

Calculation criteria

It is then possible to choose:

-

the navigation criteria: "Fastest", "Shortest", "Time/distance",

"Ecological".

the exclusion criteria: "Include tollroads", "Include ferries",

"Trafﬁc", "Strict", "Close".

Press Navigation to display the primary page

then go to the secondary page.

-

Select "Settings".

Select "Criteria".

Select "Conﬁrm".

The ecological calculation is based on mapping data but this may

not always be correct.

371

05 TRAFFIC

Traffic information

Setting ﬁlters

Display of messages

Press on Navigation to display the primary

page then go to the secondary page.

Press on Navigation to display the primary

page then go to the secondary page.

Select "Settings".

Select "Trafﬁc messages".

Set the "On the route", "Around", "Near

destination" ﬁlters to ﬁne-tune the list .

Select "Info option".

Press again to remove the ﬁlter.

Select:

-

"Warn of new messages",

"Speak messages",

Select the message from the list offered.

Then enter the ﬁlter radius.

Select the magnifying glasses to have the

information spoken.

Select "Conﬁrm".

TMC (Trafﬁc Message Channel) messages contain information on

trafﬁc and weather conditions, received in real time and transmitted

to the driver in the form of audible announcements and symbols on

the navigation map.

We recommend a ﬁlter radius of:

-

12 miles (20 km) in urban areas,

30 miles (50 km) on motorways.

372

05 TRAFFIC

Receiving TA messages

Main trafﬁc symbols

Red and yellow triangle: trafﬁc information, for example:

Press on Navigation to display the primary

page then go to the secondary page.

Select "Settings".

Select "Voice".

Activate / Deactivate "Trafﬁc (TA)".

Black and blue triangle: general information, for example:

The TA (Trafﬁc Announcement) function gives priority to TA alert

messages. To operate, this function needs good reception of a

radio station transmitting this type of message. When a trafﬁc report

is transmitted, the current audio source (Radio, CD, USB, ...) is

interrupted automatically to play the TA message. Normal playback

of the audio source resumes at the end of the transmission of the

message.

373

05

TRAFFIC

Diverting from a route

Press on Navigation to display the primary

page then go to the secondary page.

Select "Recalculate route". The route

will be modiﬁed in time and distance.

Select "Conﬁrm".

Select "Trafﬁc messages".

The route may be diverted following the reception of a trafﬁc

information message.

Select "Diversion".

Select the diversion distance by pressing

+

or

-

374

05

Map settings

Map orientation

Select:

Press on Navigation to display the primary

page then go to the secondary page.

-

"Flat view north heading" to keep the map

always North up,

"Flat view vehicle heading" to have the

map follow the direction of travel,

"Perspective view" to display a

perspective view.

Select "Map settings".

Select "Orientation".

Select "Conﬁrm" to save the modiﬁcations.

375

05 MAP

Conﬁgure

Select:

-

""Day" map colour" to have the map

always in day mode.

Press on Navigation to display the primary

page then go to the secondary page.

""Night" map colour" to have the map

always in night mode.

"Automatic day/night" to have

the brightness of the map adjusted

automatically according to the ambient light

level.

This mode makes use of the vehicle's

sunshine sensor or by manual operation of

the vehicle's lighting.

Select "Map settings".

Select "Aspect".

Then "Conﬁrm" to save the modiﬁcations.

Street names are visible on the map from the 100 m scale.

376

05 SETTINGS

Navigation speech synthesis

Volume / Street names

Press on Navigation to display the primary

page then go to the secondary page.

Select "Voice synthesis" and/or "Male voice"

and/or "Female voice" and/or "Speak road

names".

Select "Settings".

Select "Conﬁrm" to save the modiﬁcations.

Select "Voice synthesis".

377

CONFIGURATION

06

Level 1

Level 2

Level 3

Audio settings

"Configuration"

Primary page

Audio settings

Choice of colours

Audio settings

378

Level 1

Level 2

Ambience

Level 3

Comments

Choose the sound ambience.

Set the position of the sound in the vehicle using the

Arkamys system.

Balance

Conﬁguration

Audio settings

Choose the volume or activate the link to vehicle

speed.

Sound effects

Voice

Choose the volume for the voice and announcement

of street names.

Ringtones

Conﬁrm

Choose the telephone ringtone and volume.

Save the settings.

Conﬁguration

Color

Conﬁrm

After choosing the colour scheme, save the setting.

Choice of colour scheme

Conﬁguration

Consult the Interactive help.

Interactive help

379

CONFIGURATION

06

Level 1

Level 2

"Configuration"

Secondary page

Units

Factory settings

Conﬁguration

Time/Date

Display screen

380

Level 1

Level 2

Comments

Set the units used to display distance, fuel

consumption and temperature.

Units

Conﬁguration

Erase data

Factory settings

Conﬁrm

Select the desired data in the list then press Delete.

Return to factory settings.

Secondary page

System

Conﬁguration

Save the settings.

Conﬁguration

Secondary page

Time/Date

Conﬁrm

Set the date and time then conﬁrm.

Brightness

Conﬁguration

Secondary page

Screen settings

Automatic text scrolling

Deactivate animations

Make the setting then conﬁrm.

Validate

381

CONFIGURATION

06

Level 1

Level 2

"Configuration"

Secondary page

Choice of language

Conﬁguration

Calculator

Calendar

382

Level 1

Level 2

Comments

Conﬁguration

Secondary page

Conﬁrm

Select the language then conﬁrm.

System languages

Conﬁguration

Secondary page

Calculator

Select the calculator.

Conﬁguration

Secondary page

Calendar

Select the calendar.

383

06 CONFIGURATION

Audio settings

Press on Conﬁguration to display the primary

page.

-

"Ambience" (choice of 6 musical ambiences)

"Bass"

"Treble"

"Loudness" (Activate/Deactivate)

Balance ("Surround", "Driver", "All passengers", "Front only",

"ByPass")

Select "Audio settings".

-

"Audio setting on touch screen"

"Volume linked to vehicle speed:" (Activate/Deactivate)

Select "Ambience" or "Balance" or "Sound

effects" or "Voice" or "Ringtones".

On-board audio: Arkamys^©Sound Staging.

With Sound Staging, the driver and passengers are immersed in an

"audio scene" recreating the natural atmosphere of an auditorium:

truly a part of the scene and its surroundings.

This new sensation is made possible by software in the audio

system which processes the digital signals from the media players

(radio, CD, MP3…) without changing the audio settings. This

processing takes account of the characteristics of the passenger

compartment to produce optimum results.

The distribution (or spatialisation using the Arkamys^©system)

of sound is an audio process that allows the audio quality to be

adapted to the number of listeners in the vehicle.

The Arkamys^©software installed in your audio system processes

the digital signal from the media players (radio, CD, MP3, ...) and

recreates a natural musical scene, with harmonious placement of

instruments and voices in the space in front of passengers, level with

the windscreen.

The audio settings (Ambience, Bass, Treble and Loudness) are

different and independent for each sound source.

The settings for distribution and balance are common to all

sources.

384

06 CONFIGURATION

Interactive help

Colour schemes

Press on Conﬁguration to display the primary

page.

Press on Conﬁguration to display the primary

page.

Select "Interactive help".

Select "Colour schemes".

The interactive version of your handbook available in this touch

screen is not intended as a substitute for the more complete content

of the printed document.

Select the colour scheme in the list then

"Conﬁrm".

For safety reasons, consultation of your handbook is only possible

with the vehicle stationary.

At each change of colour scheme the touch screen tablet's system

restarts, showing a black screen for a few moments.

For safety reasons, the procedure for changing the colour scheme is

only possible with the vehicle stationary.

385

06 CONFIGURATION

System

Modify system settings

Press on Conﬁguration to display the primary

page then go to the secondary page.

Press on Conﬁguration to display the primary

page then go to the secondary page.

Select "System conﬁguration".

Select "Screen settings".

Select "Units" to change the units of distance,

fuel consumption and temperature.

Select "Brightness" to switch off the screen or

adjust the brightness.

Activate or deactivate "Activate automatic text

scrolling" and "Activate animations".

Select "Delete data" to delete the list of recent

destinations, personal points of interest,

contacts in the list.

Choose the item then select "Delete".

Select "Factory settings" to return to the

original settings.

386

06 CONFIGURATION

Press on Conﬁguration to display the primary

page then go to the secondary page.

Select:

-

"Time/Date" to change the time zone,

synchronisation with GPS, time and its

format and then the date.

-

"Languages" to change the language.

"Calculator" to display a calculator

"Calendar" to display a calculator.

387

CONNECTED SERVICES

07

Level 1

Level 2

Identiﬁcation

"Connected services"

Primary page:

Secondary page:

Driving assistance

Internet navigation via

Bluetooth telephone Dial-Up

Networking (DUN).

applications, see following

page on "CITROËN

MULTICITY CONNECT"*.

Internet Navigation

DUN connection settings

It may be that certain new

generation smartphones

are not compatible with this

standard.

Transfer rate

* Depending on country.

388

07

CITROËN MULTICITY CONNECT

"CITROËN MULTICITY CONNECT" is a driving assistance applications service that gives access in real time to useful information such as the

state of the trafﬁc, danger zones, fuel prices, the availability of parking places, tourist sites, weather conditions, correct addresses…

It includes access to the mobile network associated with the use of these applications. "CITROËN MULTICITY CONNECT" is a service

contract taken out at CITROËN dealer, available according to country and the type of touch screen, either before or after delivery of the

vehicle.

Plug the "CITROËN MULTICITY CONNECT" connection key into the

right hand USB port.

The applications use vehicle

data such as the current speed,

mileage, remaining fuel range

or even GPS position to provide

pertinent information.

For safety reasons, some functions can only be used when

stationary.

Press on the "Connected services" menu to display the applications.

The "MyCITROËN" application

is a link between the user, the

manufacturer and its dealer

network.

It allows the customer to know

everything about their vehicle:

servicing booklet, accessory range,

service contracts taken out.

It also makes possible the sending

of the vehicle's mileage to the

"MyCITROËN" website, or to

identify a dealer.

389

TELEPHONE

08

Level 1

Level 2

Level 3

"Telephone"

Primary page

Contacts

Call log

390

Level 2

Level 3

Comments

Addresses

New

Modify

Delete

Add contact

Telephone

Contacts

Delete all

After making choices, start the call.

Search for contact

Conﬁrm

Add waypoint

By name

Call

All calls

Incoming calls

Outgoing calls

Contact

Telephone

Call log

After making choices, start the call.

View contact

New

Magnifying glass

Call

391

08

Level 1

Level 2

Level 3

"Telephone"

Secondary page

Bluetooth menu

Tele

p

hone

Telephone options

392

Level 1

Level 2

Search

Level 3

Comments

Start the search for another peripheral device to

connect.

Stop the Bluetooth connection to the selected

peripheral device.

Disconnect

Update

Telephone

Import the contacts from the selected telephone to

store them in the audio system.

Secondary page

Bluetooth menu

Delete

Delete the selected telephone.

Save the settings.

Conﬁrm

Telephone proﬁle

Streaming proﬁle

Internet proﬁle

Telephone

Secondary page

Search for devices

Start the search for peripheral devices

Cut the microphone temporarily so that the contact

cannot hear your conversation with a passenger.

Put on hold

Update

Import the contacts from the selected telephone to

save then in the audio system.

Telephone

Secondary page

Telephone options

Choice of ringtone:

Choose the telephone ringtone and volume.

Contact records used and free, percentage of storage

space used by internal contacts and Bluetooth

contacts.

Memory info.

Conﬁrm

Save the settings.

393

08 BLUETOOTH

For reasons of safety and because they require prolonged attention

on the part of the driver, the operations for pairing the Bluetooth

mobile telephone to the hands-free system of the audio system must

be carried out with the vehicle stationary.

Pairing a Bluetooth telephone

First connection

Activate the telephone's Bluetooth function

and ensure that it is "visible to all" (telephone

conﬁguration).

Choose a code for the connection then

"Conﬁrm".

Press on Telephone to display the primary

page then go to the secondary page.

Enter the same code on the telephone then

accept the connection.

The system offers to connect the telephone:

Select the "Bluetooth" menu.

-

in "Telephone proﬁle" (telephone only).

in "Streaming proﬁle" (streaming: playing audio ﬁles from the

telephone),

Select Search

The list of peripherals detected is displayed.

-

in "Internet proﬁle" (internet browser only),

Select and Conﬁrm.

If the peripheral is not detected, it is recommended that you switch

the Bluetooth function on your telephone off and then on again.

The "Hands-free" proﬁle should be used in preference if "Streaming"

is not desired.

The ability of the system to connect with only one proﬁle depends on

the telephone. The two proﬁles may both connect by default.

Select the name of the desired peripheral from

the list and Conﬁrm

Visit www.citroen.co.uk for more information (compatibility, additional

help, ...).

394

08 BLUETOOTH

The services available depend on the network, the SIM card and the

compatibility of the Bluetooth telephone used. Check the telephone

manual and with your network provider for details of the services

available to you.

Connecting a Bluetooth peripheral

Automatic reconnection

On switching on the ignition, the telephone connected when the

ignition was last switched off is automatically reconnected, if this

connection mode had been activated during the pairing procedure

(see previous pages).

The telephone is added to the list.

The connection is conﬁrmed by the display of a

message and the name of the telephone.

Depending on your telephone, you may be asked to accept

automatic connection every time the ignition is switched on.

Manual connection

Press on Telephone to display the primary

page then go to the secondary page.

Depending on the type of telephone, the system

will ask you to accept or not the transfer of your

contacts.

Select "Bluetooth" to display the list of paired

peripherals.

If not, select "Update".

Select the peripheral to connect.

On return to the vehicle, the last telephone connected automatically

reconnects, within around 30 seconds after switching on the ignition

(Bluetooth activated).

Press on "Search".

To modify the automatic connection mode, select the telephone in

the list then select the desired proﬁle.

The connection is conﬁrmed by the display of a

message and the name of the telephone.

395

08 BLUETOOTH

Managing paired telephones

Receiving a call

This function allows the connection or disconnection of a peripheral

device as well as the deletion of a pairing.

An incoming call is announced by a ring and a superimposed display

in the screen.

Press on Telephone to display the primary

page then go to the secondary page.

Make a short press on the steering mounted

TEL button to accept an incoming call.

Select "Bluetooth" to display the list of paired

peripheral devices.

Make a long press on the steering mounted

TEL button to reject the call.

or

Select "End call".

Select the peripheral in the list.

Select:

-

"Search" or "Disconnect" to connect or

disconnect the Bluetooth connection with

the peripheral selected.

-

"Delete" to remove the pairing.

396

08 CONTACTS

Use of the telephone is not recommended while driving.

We recommended that you park safely or make use of the

steering mounted controls.

Making a call

Calling a new number

Calling a contact

Press on Telephone to display the primary

page.

Press on Telephone to display the primary

page.

Or make a long press on the steering mounted

TEL button.

Enter the phone number using the keypad then

"Call" to start the call.

Select "Contacts".

Select the desired contact from the list offered.

Select "CALL".

397

08 CALL LOG

Ending a call

Calling a recently used number

Press on Telephone to display the primary

page.

Select "End call".

or

Make a long press on the steering mounted

TEL button.

Select "Call log".

Select the desired contact from the list offered.

It is always possible to make a call directly from the telephone; park

the vehicle ﬁrst as a safety measure.

398

08 SETTINGS

Ringtones

Managing contacts / Entries

Press on Telephone to display the primary

page.

Press on Telephone to display the primary

page then go to the secondary page.

Select "Contacts".

Select "Telephone options".

Select "View contact".

Select "Choice of ringtone:".

Select:

-

"New" to add a new contact.

"Modify" to edit the selected contact.

"Delete" to delete the selected contact.

"Delete all" to delete all of the information

for the selected contact.

You can select the ringtone used and adjust its volume.

Select "Conﬁrm".

Select "Directory information" for the number

of entries used, available, ...

399

FREQUENTLY ASKED QUESTIONS

The following table groups together the answers to the most frequently asked questions concerning your audio system.

QUESTION

ANSWER

Navigation, guidance

SOLUTION

The route calculation is

not successful.

The guidance criteria may conﬂict with the current location (exclusion of

toll roads on a toll motorway).

Check the guidance criteria on the Navigation

Menu, "Guidance options"\ "Deﬁne calculation

criteria".

I am unable to enter my

post code.

The system only accepts post codes of up to 5 characters.

The POIs have not been selected.

The POIs do not appear.

Select the POIs in the list of POIs.

The risk areas audible

warning does not work.

The audible warning is not active.

Activate audible warnings in the Guidance options

menu, "Navigation - guidance", "Set parameters

for risk areas".

The system does not

suggest a detour around

an incident on the route.

The guidance criteria do not take account of TMC messages.

Select the "Trafﬁc info" function in the list of

guidance criteria.

I receive a Risk area alert Other than guidance, the system announces all Risk areas positioned in a Zoom in on the map to view the exact position of

which is not on my route. cone located in front of the vehicle. It may provide an alert for a Risk area the Risk area. Select "On the route" to no longer

located on nearby or parallel roads.

receive alerts other than guidance or to reduce the

time for the announcement.

400

FREQUENTLY ASKED QUESTIONS

QUESTION

ANSWER

SOLUTION

Certain trafﬁc jams

along the route are not

indicated in real time.

On starting, it is several minutes before the system begins to receive the

trafﬁc information.

Wait until the trafﬁc information is being received

correctly (display of the trafﬁc information icons on

the map).

The ﬁlters are too restrictive.

Modify the "Geographic ﬁlter" settings.

In certain countries, only major routes (motorways...) are listed for the

trafﬁc information.

This phenomenon is normal. The system is

dependent on the trafﬁc information available.

The altitude is not

displayed.

On starting, the initialisation of the GPS may take up to 3 minutes to

receive more than 4 satellites correctly.

Wait until the system has started up completely.

Check that there is a GPS coverage of at least

4 satellites (long press on the SETUP button, then

select "GPS coverage").

Depending on the geographical environment (tunnel...) or the weather,

the conditions of reception of the GPS signal may vary.

This phenomenon is normal. The system

is dependent on the GPS signal reception

conditions.

Telephone, Bluetooth

I cannot connect my

Bluetooth telephone.

The telephone's Bluetooth function may be switched off or the telephone

may not be visible.

-

Check that your telephone's Bluetooth

function is switched on.

Check in the telephone settings that it is

"visible to all".

The Bluetooth telephone is not compatible with the system.

The volume depends both on the system and on the telephone.

A list of compatible Bluetooth mobile telephones is

available from the dealer network.

The volume of the

telephone connected

in Bluetooth mode is

inaudible.

Increase the volume of the audio system, to

maximum if required, and increase the volume of

the telephone if necessary.

The ambient noise level has an inﬂuence on the quality of telephone

communication.

Reduce the ambient noise level (close the windows,

reduce the booster fan speed, slow down, ...).

401

FREQUENTLY ASKED QUESTIONS

QUESTION

ANSWER

SOLUTION

Some contacts are

duplicated in the list.

The options for synchronizing contacts are synchronizing the contacts

on the SIM card, the contacts on the telephone, or both. When both

synchronizations are selected, some contacts may be duplicated.

Select "Display SIM card contacts" or "Display

telephone contacts".

Contacts are not shown

in alphabetical order.

Some telephones offer display options. Depending on the settings

chosen, contacts can be transferred in a speciﬁc order.

Modify the display setting in the telephone

directory.

The system does not

The Bluetooth mode does not permit sending SMS text messages to the

receive SMS text messages. system.

CD, MP3

The CD is ejected

automatically or is not

played by the player.

The CD is inserted upside down, is unplayable, does not contain any

audio data or contains an audio format which the player cannot play.

-

Check that the CD is inserted in the player the right

way up.

Check the condition of the CD: the CD cannot be

played if it is too damaged.

Check the content in the case of a recorded CD:

refer to the advice in the "AUDIO" section.

The CD has been recorded in a format that is not compatible with the player.

The CD is protected by an anti-pirating protection system which is not

recognised by the audio system.

-

The audio system's CD player does not play DVDs.

Some recorded CDs will not be played by the audio

system because they are not of the correct quality.

There is a long waiting

When a new medium is inserted, the system reads a certain amount of

This phenomenon is normal.

period following the insertion data (directory, title, artist, etc.). This may take from a few seconds to a

of a CD or connection of a

USB memory stick.

few minutes.

The CD player sound is

poor.

The CD used is scratched or of poor quality.

Insert good quality CDs and store them in suitable

conditions.

The audio equipment settings (bass, treble, ambiences) are unsuitable.

Set the treble or bass level to 0, without selecting

an ambience.

402

FREQUENTLY ASKED QUESTIONS

QUESTION

ANSWER

SOLUTION

Some characters in the

media information are not

displayed correctly while

playing.

The audio system does not display some types of characters.

Use standard characters to name tracks and

folders.

Playing of streaming ﬁles The peripheral device connected does not support automatic play.

does not start.

Start the playback from the device.

The names of tracks and The Bluetooth proﬁle does not allow the transfer of this information.

the track length are not

displayed on the screen

when streaming audio.

Radio

The quality of reception

of the radio station

listened to gradually

deteriorates or the stored

stations do not function

(no sound, 87.5 Mhz is

displayed...).

The vehicle is too far from the transmitter used by the station listened

to or there is no transmitter in the geographical area through which the

vehicle is travelling.

Activate the "RDS" function by means of the

short-cut menu to enable the system to check

whether there is a more powerful transmitter in the

geographical area.

The environment (hills, buildings, tunnels, basement car parks...) block

reception, including in RDS mode.

This phenomenon is normal and does not indicate

a fault with the audio system.

The aerial is absent or has been damaged (for example when going

through a car wash or into an underground car park).

Have the aerial checked by a CITROËN dealer.

I cannot ﬁnd some radio

stations in the list of

stations received.

The station is not received or its name has changed in the list.

Some radio stations send other information in place of their name (the

title of the song for example).

The name of the radio

station changes.

The system interprets this information as the name of the station.

403

Audio and telematics for Your Citroen C4 Grand Picasso SUV Second Generation (2013-2022)

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