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In the event of a breakdown -> Towing for Your Citroen Spacetourer Van First Generation (2019-2024)

In the event of a breakdown  
Reconnecting the (+) terminal  
Referring to the corresponding section, you  
must yourself reinitialise (depending on  
version):  
Towing  
Procedure for having your vehicle towed or for  
towing another vehicle using the towing eye.  
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the remote control key,  
the electric blind(s),  
etc.  
Access to tooling  
Versions equipped with Stop & Start are  
fitted with a 12 V lead-acid battery of  
specific technology and specification.  
Its replacement should be carried out  
only by a CITROËN dealer or a qualified  
workshop.  
F Raise the lever A fully.  
F Refit the open clamp B on the (+) terminal.  
F Push the clamp B fully down.  
F Lower the lever A to lock the clamp B.  
The Stop & Start system may not be  
operational during the trip following the  
first engine start.  
In this case, the system will only be  
available again after a continuous  
period of immobilisation of the vehicle,  
a period which depends on the exterior  
temperature and the state of charge of the  
battery (up to about 8 hours).  
Do not force the lever as locking will not  
be possible if the clamp is not positioned  
correctly; start the procedure again.  
The towing eye is installed in the boot under  
the floor.  
The tool for opening the front protective cover  
is fixed to the towing eye.  
To access it:  
F open the boot,  
Following reconnection of the  
battery  
F lift the floor and remove it,  
F remove the towing eye from the holder.  
Following reconnection of the battery, switch on  
the ignition and wait 1 minute before starting to  
permit initialisation of the electronic systems. If  
minor problems nevertheless persist following  
this operation, contact a CITROËN dealer or  
a qualified workshop.  
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In the event of a breakdown  
F Switch on the hazard warning lamps on  
both vehicles.  
F Move off gently, drive slowly and for a short  
distance.  
Towing your vehicle  
General recommendations  
Observe the legislation in force in your  
country.  
Ensure that the weight of the towing  
vehicle is greater than that of the towed  
vehicle.  
The driver must remain at the wheel of  
the towed vehicle and must have a valid  
driving licence.  
Towing another vehicle  
When towing a vehicle with all four wheels  
on the ground, always use an approved  
towbar: rope and straps are prohibited.  
The towing vehicle must move off gently.  
When the vehicle is towed with its engine  
off, there is no longer braking and steering  
assistance.  
F On the front bumper, unclip the cover by  
using the tool fixed on the ring.  
F Screw the towing eye in fully.  
F Install the towbar.  
In the following cases, you must always  
call on a professional recovery service:  
F On the rear bumper, unclip the cover by  
pressing at the bottom.  
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vehicle broken down on a motorway or  
fast road,  
F Move the gear lever into neutral (position N  
for an automatic gearbox).  
F Screw the towing eye in fully.  
F Install the towbar.  
F Switch on the hazard warning lamps on  
both vehicles.  
F Move off gently, drive slowly and for a short  
distance.  
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four-wheel drive vehicle,  
when it is not possible to put the  
gearbox into neutral, unlock the  
steering, or release the parking brake,  
towing with only two wheels on the  
ground,  
Failure to follow this instruction may cause  
damage to some components (braking,  
driveline, etc.) and the absence of braking  
assistance when the engine is restarted.  
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where there is no approved towbar,  
etc. available.  
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F Unlock the steering by turning the ignition  
key one notch and release the parking  
brake.  
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