Safety -> Emergency or assistance call for Your DS 3 Crossback 4 Door First Generation (2018-2022)

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Safety  
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If an impact is detected by the airbag  
control unit, an emergency call is made  
automatically, independently of the  
deployment of any airbags.  
Horn  
Emergency or assistance  
call  
‘Localised Emergency Call’ is a service  
that can be accessed free of charge.  
System operation  
►ꢀ Press the central part of the steering wheel.  
– Upon switching on the ignition, if the indicator  
lamp lights up red, then green, and then goes out:  
the system is operating correctly.  
– If the indicator lamp is fixed red: system  
malfunction  
– If the indicator lamp flashes red: replace the  
emergency battery.  
In the latter two cases, emergency and assistance  
call services may not work.  
Pedestrian horn (Electric)  
Localised Emergency Call  
(PE112)  
The pedestrian horn operates once the vehicle is  
moving and at speeds of up to 19 mph (30 km/h),  
in forward or reverse gear.  
►ꢀ In an emergency, press button 1 for more than  
2 seconds.  
Malfunction  
The lighting of the indicator lamp and a voice  
message confirm that the call has been made to  
the emergency services*.  
‘Localised Emergency Call’ immediately locates  
your vehicle and puts you in contact with the  
appropriate emergency services**.  
►ꢀ Pressing again immediately cancels the  
request.  
In the event of a malfunction, this warning  
lamp comes on on the instrument panel.  
Contact a dealer or a qualified workshop to have  
the system checked.  
Contact a dealer or a qualified repairer as soon as  
possible.  
The system fault does not prevent the  
vehicle from being driven.  
Data processing  
The indicator lamp flashes when the vehicle data  
is sent, and then remains lit when communication  
is established.  
All processing of personal information  
by the "Localised Emergency Call" system  
(PE112) complies with the framework for  
* In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.  
** In areas covered by ‘Localised Emergency Call’ and ‘Localised Assistance Call’.  
The list of countries covered and telematic services provided is available from dealers or on the website for your country.  
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Safety  
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protection of personal information established  
by Regulation 2016/679 (GDPR) and Directive  
2002/58/EC of the European Parliament and  
the Council, and in particular, seeks to protect  
the vital interests of the data subject, in  
accordance with Article 6.1, paragraph d) of  
Regulation 2016/679.  
call is made. The system is not traceable and  
is not continuously monitored in its normal  
operating mode.  
The data in the system's internal memory is  
automatically and continuously erased. Only  
the vehicle’s three most recent locations are  
stored.  
Localised Assistance Call  
►ꢀ If the vehicle breaks down, press button 2  
for more than 2 seconds to request assistance  
(confirmed by a voice message*).  
►ꢀ Pressing again immediately cancels the  
request.  
Privacy mode allows you to manage the  
level of sharing (data and/or position)  
between your vehicle and the DS  
AUTOMOBILES brand.  
It can be configured in the Settings menu on  
the touch screen.  
By default, depending on equipment,  
deactivate/reactivate geolocation by  
simultaneously pressing the 2 buttons, then  
press the "Localised Assistance Call" button  
to confirm.  
Personal information processing is strictly  
limited to the management of the "Localised  
Emergency Call" system used with the “112”  
European single emergency call number.  
The "Localised Emergency Call" system is  
able to collect and process only the following  
data relating to the vehicle: chassis number,  
type (passenger vehicle or light commercial  
vehicle), fuel type or power source, most  
recent three locations and direction of travel,  
and a timestamped log file recording the  
automatic activation of the system.  
The recipients of the processed data are the  
emergency call handling centres designated  
by the relevant national authorities in the  
territory in which they are located, enabling  
priority reception and handling of calls to the  
“112” emergency number.  
When an emergency call is triggered, the data  
log is stored for no more than 13 hours.  
Access to data  
You have the right to access the data and,  
if necessary, submit a request to rectify, erase  
or restrict the processing of any personal  
information not processed in accordance  
with the provisions of Regulation 2016/679  
(GDPR). Third parties to which data has  
been communicated shall be notified of any  
rectification, erasure or restriction carried  
out in accordance with the aforementioned  
Directive, unless doing so would be impossible  
or require a disproportionate effort.  
If you purchased your vehicle outside the  
dealer network, we invite you to have a  
dealer check the configuration of these  
services and, if desired, modify it to suit your  
wishes. In a multilingual country, configuration  
is possible in the official national language of  
your choice.  
You also have the right to lodge a complaint  
with the relevant data protection authority.  
Data storage  
Data contained in the system’s memory is  
not accessible from outside the system until a  
* According to the geographic coverage of ‘Localised Emergency Call’, ‘Localised Assistance Call’ and the official national language chosen by the owner of  
the vehicle.  
The list of countries covered and telematic services provided is available from dealers or on the website for your country.