Get Access -> Hands-free tailgate Guide for DS 7 Crossback 4 Door First Generation (2017-2022)

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Anti-pinch

Motorised operation

Motorised operation of the tailgate is set

via the Driving / Vehicle touch screen

menu.

Hands-free tailgate

The motorised tailgate must only be operated

with the vehicle stationary.

The motorised tailgate has an obstacle detection

system that automatically interrupts and reverses

its movement by a few degrees, to allow the

obstacle to be cleared.

Please note that this anti-pinch system is not

active at the end of the closing travel (around 1

cm from completely closed).

To avoid the risk of injury through

pinching or trapping, before and during

operation of the motorised tailgate:

– ensure that there is no-one close to the rear

of the vehicle,

Check that there is enough space to allow

for the movement of the motorised

tailgate.

– monitor the activity of the rear passengers,

particularly any children.

Bicycle carrier / Towbar

The motorised tailgate is not designed to support

a bicycle carrier.

When installing a bicycle carrier on a towbar

with connection of a cable to the towbar socket,

the motorised operation of the tailgate will be

automatically deactivated.

If using a towbar or bicycle carrier not

recommended by the Manufacturer, it is essential

to deactivate the motorised operation of the

tailgate.

There are several ways of operating the tailgate:

A. Using the Keyless Entry and Starting system

electronic key.

B. Using the exterior tailgate control.

C. Using the interior tailgate control*.

D. Using the control on the dashboard*.

E. Using the “Hands-Free Tailgate Access”

function below the rear bumper.

Never insert a finger in the locking system

of the motorised tailgate - risk of serious

injury!

* Depending on version.

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Opening / Closing

►ꢀ Press and hold the central button A of the

electronic key.

Closing the tailgate with the “Hands-Free

Tailgate Access” function enables you to lock

the vehicle.

►ꢀ Briefly press the exterior tailgate control B,

with the electronic key on your person.

►ꢀ Briefly press the interior tailgate control C

(closing only).

It is possible to interrupt the operation of

the tailgate at any point.

Pressing one of these controls again interrupts

the movement that is underway.

Following the interruption of a movement,

pressing one of these controls again reverses

the movement.

►ꢀ Press the control D on the dashboard twice in

succession.

Hands-free function (“Hands-Free

Tailgate Access”)

With the electronic key on your person, this

function opens, closes or stops the movement of

the tailgate with a “kicking” movement below the

rear bumper.

The "Hands-Free Tailgate/Access" function

is set via the Driving / Vehicle touch screen

menu.

►ꢀ With the electronic key on your person, use

the “Hands-Free Tailgate Access” function E by

performing a "kicking" movement below the rear

bumper.

For more information on the Hands-free (“Hands-

Free Tailgate Access”) function, refer to the

corresponding section.

►ꢀ Position yourself behind the vehicle by the

number plate and perform a “kicking” movement

in the "OK" detection zone.

The tailgate opens, either completely by

default, or to the position memorised

beforehand.

If motorised operation is not activated, these

actions release the tailgate (partially-open

position).

When the vehicle is locked, the request to open

the boot with one of controls A, B or E unlocks

the vehicle, or only the boot if selective

unlocking is activated, prior to the opening of

the boot.

Ensure that you are steady on your feet

before performing the “kicking”

movement.

Take care not to touch the exhaust system

which may be hot - risk of burns!

The detection zone is not centred with

respect to the number plate.

The “kicking” movement must be given forwards,

smoothly, not too fast and with a vertical

movement from low to high. Raise the foot

sufficiently and remove it immediately.

The taking into account of the “kicking”

movement is confirmed by the lighting of the

direction indicators.

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"Sideward kicking" movements do not

work. If the “kicking” movement has not

been detected, wait at least 2 seconds before

repeating the movement.

Do not perform repetitive “kicking”

movements.

The green indicator lamp comes on to indicate

that the function is activated.

Memorising an opening

position

Recommendations on the hands-free function

("Hands-Free Tailgate Access")

To memorise a position, in order to limit the

motorised tailgate opening angle:

►ꢀ move the tailgate to the desired position

manually or by pressing the button.

►ꢀ press button C or the exterior control B for

more than 3 seconds (memorisation is confirmed

by a brief audible signal).

If it does not work, check that the electronic key

is not exposed to a source of electromagnetic

interference (e.g. smartphone).

The function may be deactivated or affected if

there is rain or snow.

If the tailgate has not started to open, check that:

– the function is activated.

– the electronic key is on your person, outside the

vehicle in the rear recognition area.

– the “kicking” movement was performed in the

detection zone, close enough to the bumper.

– the foot was removed from the bumper quickly

enough.

The function may not work correctly with a

prosthetic leg.

Memorising is not available until the

height of opening is more than or equal to

1 metre between the low position and the high

position of the tailgate.

In some circumstances, the tailgate may open or

close by itself, particularly when:

– hitching up or removing a trailer;

– fitting or removing a bicycle carrier;

– loading or unloading bicycles on / from a

bicycle carrier;

Automatic locking with the hands-free

function

To delete the memorised position:

►ꢀ open the tailgate to any position.

►ꢀ press button C or the exterior control B for

more than 3 seconds (deletion is confirmed by a

long audible signal).

– depositing or lifting something behind the

vehicle;

– an animal approaches the rear bumper;

– washing the vehicle;

– maintenance is performed on the vehicle;

– accessing the spare wheel.

To avoid such operating problems, keep the

electronic key away from the recognition zone or

deactivate the hands-free function.

Manual operation

The tailgate can be manoeuvred by hand, even

with motorised operation activated.

The tailgate must be stationary.

When opening and closing the motorised tailgate

manually, there is no assistance from gas struts.

Resistance to opening and closing is therefore

entirely normal.

The installation of a towing device may

disturb the detection system.

►ꢀ To activate/deactivate the automatic locking

of the vehicle when closing the tailgate with the

hands-free function, press this button.

Repeatedly opening and closing the

motorised tailgate can cause overheating

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of its electric motor, after which opening and

closing will not be possible.

Allow at least 10 minutes for the electric motor

to cool down before operating the tailgate

again.

– Or remove the electronic key from the

recognition zone, with the tailgate closed.

For more information on the Towing device

with retractable towball, refer to the

corresponding section.

The alarm is triggered if anyone tries to open a

door, the boot or the bonnet, for example.

Interior volumetric monitoring

The system checks for any variation in volume in

the passenger compartment.

The alarm is triggered if anyone breaks a window,

enters the passenger compartment or moves

inside the vehicle.

If you are unable to wait, operate it manually.

In wintry conditions

To avoid any operating problems, remove

the snow or wait until the ice melts before

requesting motorised opening of the tailgate.

Manual closing of the

motorised tailgate in case of

failure

This operation is only necessary in the case of

failure of the tailgate motor.

If the failure originates from the battery, it is

recommended to recharge it or change it with the

tailgate closed.

Anti-tilt monitoring

The system checks for any change in the attitude

of the vehicle.

The alarm goes off if the vehicle is lifted or moved.

When washing

When washing the vehicle in an automatic

car wash, do not forget to lock the vehicle to

prevent any risk of unwanted opening.

When the vehicle is parked, the alarm will

not be triggered if the vehicle is knocked.

Self-protection function

In this situation, a significant force may be

needed to close the tailgate.

►ꢀ Close it gently without slamming, as slowly as

possible, by pushing at the centre of the tailgate.

Alarm

(Depending on version)

The system checks for the putting out of service

of its components.

The alarm is triggered if the battery, the central

control or the siren wiring is put out of service or

damaged.

Do not lower the tailgate by pushing at

one of its sides - risk of damage!

For all work on the alarm system, contact

a dealer or a qualified workshop.

Precautions in use

To avoid unintentionally opening the

tailgate while operating the towing

device:

– Deactivate the “Hands-Free Tailgate

Access” function in advance in the vehicle

configuration menu.

Locking the vehicle with full

alarm system

System which protects and provides a deterrent

against theft and break-ins.

Activation

►ꢀ Switch off the ignition and exit the vehicle.

Exterior perimeter monitoring

The system checks for opening of the vehicle.

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