CUSTOMER ASSISTANCE 211
Diagnostic Procedure Manuals
To contact NHTSA, you may call the Vehicle
FCA US LLC
Safety Hotline toll free at 1-888-327-4236 (TTY:
or write to: Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington, D.C. 20590.
You can also obtain other information about motor
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These manuals make
it easy to find and fix problems on computer-controlled
vehicle systems and features. They show exactly
how to find and correct problems, using step-by-step
troubleshooting and drivability procedures, proven
diagnostic tests and a complete list of all tools and
equipment.
P.O. Box 21–8008
Auburn Hills, MI 48321–8004
Make sure to include the following:
● Date of Sale (mm/dd/yy)
To contact NHTSA, you may call the Vehicle Safety
Hotline toll free at: 1–888–327–4236
● Vehicle Identification Number (17 Character ID
located on top left of the instrument panel)
To order a digital copy of your Service or Diagnostic
Procedure manuals, visit:
● Exact Odometer Reading
● First and Last Name
IN CANADA
Owner's Manuals
If you believe that your vehicle has a safety defect,
you should contact the Customer Service Department
immediately. Canadian customers who wish to report
a safety defect to the Canadian government should
contact Transport Canada, Motor Vehicle Defect
Investigations and Recalls at 1-800-333-0510 or go to
● Phone Number
● Street Address, City, State and Zip Code
● Email Address
These Owner's Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific FCA vehicles.
*Applies to US residents only.
To access your Owner's Information online, visit
(Canada).
GENERAL INFORMATION
RADIO
ORDERING AND ACCESSING OWNER’S
INFORMATION
To order the following manuals, you may use either the
website or the phone numbers listed below.
Or visit:
Harman International Industries, Inc. 30001 Cabot
Drive - Novi, MI 48377 Digital Transmission System
Model: R1 EXT NA 3B MY22, R1 EXT NA 3B MY22,
R1 INT NA 3B MY22 Automotive Infotainment Unit with
Bluetooth/WLAN- FC C15/15E Range (MHZ) 2412.0 -
2462.0 /5180.0 - 5240.0/5745.0 - 5825.0 This device
must be installed to provide a separation distance
of at least 20 cm from all persons and must not
be co-located or operating in conjunction with any
other antenna or transmitter, except the collocation as
described in this filing and/or in accordance with FCC
multi-transmitter product guidelines.
Owner’s Manuals (US).
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through Archway at:
Service Manuals
● 1-800-387-1143 (Canada)
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle, system,
and/or components and is written in straightforward
language with illustrations, diagrams, and charts.
CHANGE OF OWNERSHIP OR ADDRESS
*If you have purchased this vehicle used or have
changed your address, please provide the following
information and mail to:
10