2012-2020 Ford Explorer SUV Connected Vehicle -> General Information User Manual

MY CAR USER MANUAL

Connected Vehicle -> General Information for Your Ford Explorer SUV Sixth Generation (2012-2020)

SYNC™ 3  
Using the Touchscreen  
GENERAL INFORMATION  
WARNING:Driving while distracted  
can result in loss of vehicle control, crash  
and injury. We strongly recommend that  
you use extreme caution when using any  
device that may take your focus off the  
road. Your primary responsibility is the  
safe operation of your vehicle. We  
recommend against the use of any  
hand-held device while driving and  
encourage the use of voice-operated  
systems when possible. Make sure you  
are aware of all applicable local laws  
that may affect the use of electronic  
devices while driving.  
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A
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C
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Status bar.  
Home screen.  
Clock. See Settings (page 464).  
Outside air temperature.  
Feature bar.  
About SYNC  
The system allows you to interact with the  
entertainment, information and  
communication systems on your vehicle  
using voice commands and a touchscreen.  
The system provides easy interaction with  
audio, phone, navigation, mobile apps and  
settings.  
Status Bar  
Cell phone microphone muted.  
Note: You can switch the system on and  
use it for up to an hour without switching  
the ignition on.  
Note: You can use the system after you  
switch the ignition off for up to 10 minutes  
or until you open a door.  
Note: For your safety, some features are  
speed-dependent. Their use is limited to  
when your vehicle speed is less than 3 mph  
(5 km/h).  
Audio system muted.  
Software update installed.  
Wi-Fi connected.  
Cell phone roaming.  
Text message received.  
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SYNC™ 3  
Automatic crash notification  
Updating the System  
UpdatingtheSystemUsingaUSBDrive  
system off.  
Cell phone network signal  
strength.  
Downloading an Update  
1. Go to the SYNC update page on the  
local Ford website.  
Vehicle data sharing on.  
2. Download the update.  
Note: The website notifies you if an update  
Vehicle location sharing on.  
is available.  
3. Insert a USB drive into your computer.  
Vehicle data and vehicle location  
sharing on.  
Note: The USB drive needs to be empty and  
meet the minimum requirements detailed  
on the website.  
Wireless charger active.  
4. Follow the instructions provided to  
download the update to the USB drive.  
Installing an Update  
Feature Bar  
Note: You can use the system when an  
Select to use the radio, a USB, a  
media player or a Bluetooth  
device. See Entertainment  
installation is in progress.  
1. Disconnect all other USB devices from  
(page 441).  
the USB ports.  
Select to adjust climate settings  
2. Connect the USB drive with the update  
to a USB port.  
See Climate (page 451).  
Note: Installation starts automatically  
Select to make calls and access  
the phonebook on your cell  
within 10 minutes.  
phone. See Phone (page 453).  
Updating the System Using a Wi-Fi  
Network Connection  
Select to use the navigation  
system. See Navigation (page  
455).  
Connecting to a Wi-Fi Network  
Select the settings option on the  
Select to search for and use  
compatible apps on your iOS or  
Android device. See Apps (page  
feature bar.  
1. Select Automatic Updates.  
2. Select System Wi-Fi.  
3. Switch System Wi-Fi on.  
4. Select Available Wi-Fi Networks.  
5. Select an available Wi-Fi network.  
461).  
Select to adjust system settings.  
See Settings (page 464).  
Cleaning the Touchscreen  
See Cleaning the Interior (page 346).  
Note: Enter the network password to  
connect to a secure network.  
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SYNC™ 3  
Switching Automatic System Updates  
USING VOICE RECOGNITION  
On  
The system allows you to interact with the  
Select the settings option on the  
feature bar.  
entertainment, information and  
communication systems on your vehicle  
using voice commands. This allows you  
to keep your hands on the steering wheel  
and focus on what is in front of you.  
1. Select Automatic Updates.  
2. Switch Automatic System Updates  
on.  
Press the voice control button  
The system is now set to check for and  
receive system updates when it is  
connected to a Wi-Fi network.  
on the steering wheel and wait  
for the voice prompt.  
Note: Press the voice control button again  
to interrupt a voice prompt and begin  
speaking.  
Note: You can use the system when a  
download is in progress.  
Note: If the system is disconnected from  
the Wi-Fi network when a download is in  
progress, the download continues the next  
time the system is connected to a Wi-Fi  
network.  
Note: Turn the volume control when a voice  
prompt plays to adjust the volume.  
Note: Press and hold the voice control  
button on the steering wheel to use Siri on  
your iOS device.  
Additional Information and  
The following voice commands are  
Assistance  
designed to help you from any screen:  
•
•
List of Commands  
Help  
For additional information and assistance,  
we recommend that you contact an  
authorized dealer or refer to the local Ford  
website.  
The following tables list some of the more  
frequently used voice commands. For a  
complete list of voice commands, refer to  
our website.  
General  
Voice Command  
Description  
Get a list of voice commands for a specific feature.1  
Cancel an active voice session.  
___ List of Commands  
Cancel  
Get a list of voice commands for a specific feature.1  
Return to the previous screen.  
___ Help  
Go back  
Main Menu  
Go to the main menu.  
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SYNC™ 3  
Voice Command  
Next Page  
Previous Page  
Description  
Go to the next page.  
Go to the previous page.  
1 Add the name of the feature to the command.  
Entertainment  
Audio Source  
Voice Command  
Description  
Radio  
Use the radio.  
CD Player  
Bluetooth Stereo  
USB  
Use the CD player.  
Use a Bluetooth device.  
Use a USB or media player.  
Radio  
Voice Command  
Description  
AM  
Listen to AM radio.  
Tune to a specific AM frequency.1  
AM ___  
Listen to SiriusXM radio.2  
Listen to FM radio.  
Sirius Channel ___  
FM  
Tune to a specific FM frequency.1  
FM ___  
1 Add the radio frequency to two decimal places to the command.  
2 You can say the Sirius channel name or number such as "Sirius Channel 16" or "Sirius  
The Pulse".  
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SYNC™ 3  
USB and Media Player  
Voice Command  
Play Album ___  
Description  
Play Artist ___  
Play Genre ___  
Play your music by category.1  
Play Playlist ___  
Play Song ___  
Play Audiobook ___  
Play Podcast ___  
Browse All Albums  
Browse All Artists  
Browse All Audiobooks  
Browse All Genres  
Browse All Playlists  
Browse All Podcasts  
Browse All Songs  
Browse Album ___  
Browse Artist ___  
Browse Audiobook ___  
Browse Genre ___  
Browse Playlist ___  
Browse Podcast ___  
Browse music on a USB device.  
Browse your music by category on a USB device.1  
1 Add an album name, artist name, audiobook name, genre name, playlist name, podcast  
name or track name to the command. Say the name exactly as it appears on your device.  
___ is a dynamic listing, meaning that for  
Climate (If Equipped)  
climate voice commands it can be the  
desired degrees for the temperature  
setting.  
You can control the temperature of the  
vehicle using voice commands.  
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SYNC™ 3  
To adjust the temperature, say:  
Voice command  
Description  
Set Temperature ___  
Adjust the temperature between 60–85°F  
(15.5–29.5°C).  
Phone  
Voice Command  
Pair Phone  
Description  
Pair a cell phone or Bluetooth enabled device.  
Redial the last number that you dialed.  
Redial  
Dial a number.1  
Dial ___  
Call a specific contact from your phonebook.2  
Call ___  
Call ___ ___  
Call a specific contact from your phonebook at a  
specific location.3  
Listen to Message  
Listen to a text message.  
Listen to Message ___  
Listen to a specific text message from a list of text  
messages.  
Reply to Message  
Reply to the last text message.  
1 Add the number you want to dial to the command.  
2 Add a contact name from your phonebook to the command. Say the first and last name  
of your contact exactly as it appears on your device.  
3 Add a contact name and location from your phonebook to the command. Say the first  
and last name of your contact exactly as it appears on your device.  
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SYNC™ 3  
Navigation (If Equipped)  
Setting a Destination  
Voice Command  
Description  
Find an Address  
Enter a destination address. When prompted,  
provide the house number, the street and city.  
Find a Place  
Search for a point of interest by name or by category.  
Search for a nearby point of interest by category.1  
Find the Next ___  
Search for a point of interest category.1  
Find a POI Category  
Drive Home  
Set your saved home address as your destination.  
Set your saved place of work as your destination.  
Drive to Work  
Show Previous Destinations  
Display and select from a list of previous destina-  
tions.  
Show Favorites  
Display and select from a list of favorite destinations.  
1 Add a point of interest category or the name of a major brand or chain to the command.  
Route Guidance  
Voice Command  
Cancel Route  
Description  
Cancel the current route.  
Detour  
Select an alternate route.  
Repeat Instruction  
Show Route  
Show Traffic  
Show Map  
North Up  
Repeat the last guidance prompt.  
Display an overview of the route.  
Display a list of traffic events on your route.  
Display the map on the touchscreen.  
Display a two-dimensional map with north toward  
the top of the touchscreen.  
Heading Up  
Show 3D  
Display a two-dimensional map with the direction  
you are traveling toward the top of the touchscreen.  
Display a three-dimensional map with the direction  
you are traveling toward the front.  
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SYNC™ 3  
Apps  
General  
Voice Command  
Description  
Mobile Applications  
Start an app. The system prompts you for the app  
name.  
List Applications  
Find Applications  
Get a list of apps running on your device.  
Search and connect to apps running on your device.  
Active App  
Voice Command  
Description  
Get a list of voice commands for a specific app.1  
Close an app.1  
___ Help  
Exit ___  
1 Add an app name to the command.  
SiriusXM Traffic and Travel Link(If Equipped)  
Voice  
Description  
command  
Show  
Displays a list of traffic incidents.  
Displays the current weather map.  
Traffic  
Show  
Weather  
Map  
Show Fuel Displays a list of fuel prices.  
Prices  
Show 5  
Day Fore-  
cast  
Displays the 5 day weather forecast.  
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SYNC™ 3  
Voice Settings  
Voice Command  
Description  
Voice Settings  
Go to the voice settings menu.  
Switch long voice prompts on.  
Switch short voice prompts on.  
Interaction Mode Novice  
Interaction Mode Advanced  
Phone Confirmation On  
Switch call confirmation on. The system prompts  
you to confirm before making a call.  
Phone Confirmation Off  
Switch call confirmation off. The system does not  
prompt you to confirm before making a call.  
Voice Command Lists On  
Voice Command Lists Off  
Switch the display of voice commands on.  
Switch the display of voice commands off.  
Automatic Blower Motor Speed  
Reduction  
ENTERTAINMENT  
If necessary, the system decreases the  
blower motor speed when you are using  
voice commands to reduce the amount of  
background noise in your vehicle. It returns  
to normal when you are done.  
A
Switching Automatic Blower Motor  
Speed Reduction Off  
Simultaneously press the A/C and  
recirculated air buttons.  
B
E293491  
A
B
Audio source. Select to choose  
a different audio source.  
Presets. Swipe left to view more  
presets.  
You can access these options using the  
touchscreen or voice commands.  
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Related Topics

SYNC? 3

Entertainment
Climate
Phone
Navigation
Settings