Connected Vehicle -> Phone for Your Ford Explorer SUV Sixth Generation (2012-2020)

SYNC3  
Note: The heated rear window also turns  
Switching Rear Auto Mode On and  
Off  
on when you select maximum defrost.  
Touch the button to switch on  
rear automatic operation, then  
set the temperature.  
Switching Recirculated Air On and  
Off  
Touch the button to switch  
between outside air and  
recirculated air.  
Switching the Rear Climate  
Controlled Seats On and Off  
The air currently in the passenger  
Touch the button to cycle  
compartment recirculates. This may  
reduce the time needed to cool the interior,  
when used with A/C, and reduce unwanted  
odors from entering your vehicle.  
through the various climate  
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controlled seat settings.  
Switching the Rear Heated Seats  
On and Off  
Note: Recirculated air may turn off, or  
prevent you from switching on, in all air flow  
modes except MAX A/C to reduce the risk  
of fogging. Recirculation may also turn on  
and off in various air distribution control  
combinations during hot weather to improve  
cooling efficiency.  
Touch the button to cycle  
through the various heat  
settings.  
Switching the Rear Ventilated  
Seats On and Off  
Switching the Ventilated Seats On  
and Off  
Touch the button to cycle  
through the various ventilated  
Touch the button to cycle  
seat settings.  
through the various ventilated  
seat settings.  
PHONE  
Accessing Rear Climate Controls  
Touch the button to access  
WARNING:Driving while distracted  
can result in loss of vehicle control, crash  
and injury. We strongly recommend that  
you use extreme caution when using any  
device that may take your focus off the  
road. Your primary responsibility is the  
safe operation of your vehicle. We  
recommend against the use of any  
hand-held device while driving and  
encourage the use of voice-operated  
systems when possible. Make sure you  
are aware of all applicable local laws  
that may affect the use of electronic  
devices while driving.  
additional controls for the rear  
climate system.  
Rear Climate Control Lock  
Indicator  
Touch the button.  
When on, you can only operate  
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the rear passenger settings  
through the front controls.  
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing  
SYNC3  
Check the compatibility of your device on  
Change Phone  
the regional website.  
Display the list of paired or connected  
devices that you can select.  
Pairing Your Cell Phone for the  
First Time  
Phone Settings  
Change ring tones, alerts or pair another  
phone.  
Go to the settings menu on your cell phone  
and switch Bluetooth on.  
Select the phone option on the  
Do Not Disturb  
feature bar.  
Reject incoming calls and switch ring tones  
and alerts off.  
1. Select Add Phone.  
Note: A prompt alerts you to search for your  
Phone Keypad  
vehicle on your cell phone.  
Directly dial a number.  
2. Select your vehicle on your cell phone.  
Note: A number appears on your cell phone  
Mute  
and on the touchscreen.  
Mute the microphone when in a call or  
voice recognition session.  
3. Confirm that the number on your cell  
phone matches the number on the  
touchscreen.  
Text Messaging  
Setting Text Message Notification  
Note: The touchscreen indicates that you  
have successfully paired your cell phone.  
4. Download the phonebook from your  
iOS  
cell phone when you are prompted.  
1. Go to the settings menu on your cell  
Note: If you pair more than one cell phone,  
use the phone settings to specify the  
primary phone. You can change this setting  
at any time.  
phone.  
2. Select Bluetooth.  
3. Select the information icon to the right  
of your vehicle.  
Using Your Cell Phone  
Recent Call List  
Display and select an entry from a list of  
previous calls.  
4. Switch text message notification on.  
Android  
1. Go to the settings menu on your cell  
phone.  
Contacts  
2. Select Bluetooth.  
3. Select the profiles option.  
4. Select the phone profile.  
5. Switch text message notification on.  
Display a smart search form to look up your  
contacts. Use the List button to  
alphabetically sort your contacts.  
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing  
SYNC3  
Using Text Messaging  
Menu Item  
Hear It  
Description  
Hear the text message.  
View  
View the text message.  
Call  
Call the sender.  
Reply  
Reply to the text message with a standard text message.  
2. Switch Android Auto off.  
Apple CarPlay (If Equipped)  
NAVIGATION(IF EQUIPPED)  
1. Connect your device to a USB port.  
2. Follow the instructions on the  
Note: For more information, refer to our  
touchscreen.  
website.  
Note: Certain features of the system are  
not available when you are using Apple  
CarPlay.  
Select the navigation option on  
the feature bar.  
Switching Apple CarPlay Off  
Select the settings option on the  
feature bar.  
1. Select Apple CarPlay Preferences.  
2. Switch Apple CarPlay off.  
Android Auto (If Equipped)  
1. Connect your device to a USB port.  
2. Follow the instructions on the  
touchscreen.  
Note: You might need to enable Android  
Auto from the settings menu.  
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Note: Certain features of the system are  
not available when you are using Android  
Auto.  
A
B
C
D
E
Map view menu.  
Zoom out.  
Zoom in.  
Route guidance menu.  
Destination entry menu.  
Switching Android Auto Off  
Select the settings option on the  
feature bar.  
1. Select Android Auto.  
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing