Get Connected Vehicle -> Navigation Guide for Ford Explorer SUV Sixth Generation (2012-2020)

SYNC™ 3

Using Text Messaging

Menu Item

Hear It

Description

Hear the text message.

View

View the text message.

Call

Call the sender.

Reply

Reply to the text message with a standard text message.

2. Switch Android Auto off.

Apple CarPlay ^{(If Equipped)}

NAVIGATION(IF EQUIPPED)

1. Connect your device to a USB port.

2. Follow the instructions on the

Note: For more information, refer to our

touchscreen.

website.

Note: Certain features of the system are

not available when you are using Apple

CarPlay.

Select the navigation option on

the feature bar.

Switching Apple CarPlay Off

Select the settings option on the

feature bar.

1. Select Apple CarPlay Preferences.

2. Switch Apple CarPlay off.

Android Auto (If Equipped)

1. Connect your device to a USB port.

2. Follow the instructions on the

touchscreen.

Note: You might need to enable Android

Auto from the settings menu.

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Note: Certain features of the system are

not available when you are using Android

Auto.

A

B

C

D

E

Map view menu.

Zoom out.

Zoom in.

Route guidance menu.

Destination entry menu.

Switching Android Auto Off

Select the settings option on the

feature bar.

1. Select Android Auto.

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SYNC™ 3

Setting a Destination

Destination Entry Menu

Item

Search

Description

Enter a destination address.

Previous Destinations

Home

Display and select from a list of previous destinations.

Set your saved home address as your destination

Set your saved place of work as your destination.

Display and select from a list of favorite destinations.

Work

Favorites

You can search by entering all or part of

Setting a Destination Using the Text

Entry Screen

the destination, such as the Address, POI

Category or Name, Intersection, City,

Latitude/Longitude, etc. Tips: If you do

not specify a location, the system will

use the current vehicle location. You can

specify a location by address, city, state

or zip code. For additional search support,

please visit: support.ford.com.

Note: Press the button in the top right-hand

corner of the main map to display estimated

time of arrival, remaining travel time or

distance to destination.

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A

B

Text entry field.

Automatic suggestions based on

the text you enter.

C

D

E

Information icon.

Search.

Keyboard settings.

Note: Select one of the suggestions to

copy the detail to the text entry field.

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SYNC™ 3

Setting a Destination Using the Map

Zoom

Screen

Display more or less detail on the map.

Note: You can use pinch gestures to zoom

in and out. Place two fingers on the screen

and move them apart to zoom in. Place two

fingers on the screen and bring them

together to zoom out.

Route Guidance

A

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A

B

C

Re-center the map.

Selected location.

3D map rotation. Swipe left or

right.

D

E

Start route guidance.

Destination name.

F

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A

Turn indicator. Select to hear the

last voice prompt.

Select the location on the map.

Select Start to begin route guidance.

B

C

Point of interest.

Estimated time of arrival,

distance to destination or time

to destination.

Changing the Format of the Map

Display the map in one of the following

formats:

D

E

F

Current road.

Mute guidance prompts.

Cancel route guidance.

•

A two-dimensional map with the

direction you are traveling toward the

top of the screen.

•

A two-dimensional map with north

Note: To change guidance prompt volume,

turn the volume control when a guidance

prompt plays.

toward the top of the screen.

A three-dimensional map with the

direction you are traveling toward the

front.

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SYNC™ 3

Route Guidance Menu

Menu Item

Screen View

Full Map

Description

Adjust your map preferences for when route guidance is active.

View a full screen map when route guidance is active.

View highway exit information for your current route.

Highway Exit Info

Turn List

View the turn list for your current route. Select a road to avoid

it.

Traffic List

You can find the SiriusXM Traffic and Travel Link information

by pressing this button. This information requires an active

subscription to SiriusXM Traffic and Travel Link. When a route

is not active, a list of nearby traffic incidents displays. When a

route is active, you can choose to display a list of traffic nearby

or on the route.

Navigation Settings

Where Am I?

Cancel Route

View Route

Detour

Adjust navigation settings. See Settings (page 464).

View information about your current location.

Cancel route guidance.

View the entire current route on the map.

View an alternative route compared to your current one.

Change the order or remove waypoints.

Edit Waypoints

Optimize Order

Go

The system determines the order of waypoints for you.

Go to the next screen and start the new route.

Note: The system mutes the next and all

Adjusting the Guidance Prompt

Volume

future guidance prompts.

Adding Waypoints

You can add a waypoint to a navigation

route as a destination along your route.

You can add up to five waypoints.

1. Select the search option on the map.

2. Set a destination.

Turn the volume control when a guidance

prompt plays to adjust the volume.

Note: If you have inadvertently adjusted

the volume to zero, press the turn indicator

button to play the last voice prompt and

then adjust the volume to the desired level.

3. Select Add Waypoint.

4. Select Go.

Muting Guidance Prompts

Select the mute option on the

screen to mute guidance

prompts.

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SYNC™ 3

Canceling Route Guidance

When you have selected a point of interest,

the location and information appear, such

as address, phone number and a star

rating.

Select the route guidance menu

option on the active guidance

screen.

Press More Information to see a photo,

a review, a list of services and facilities, the

average room or meal price and the web

address. This screen displays the point of

interest icons.

Select Cancel Route.

For restaurants, cityseeker can provide

information such as star rating, average

cost, review, handicap access, hours of

operation, and website address.

For hotels, cityseeker can provide

information such as star rating, price

category, review, check-in and checkout

times, hotel service icons and website

address. Hotel service icons include:

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•

Restaurant

Note: The route guidance menu option is

always in the bottom right-hand corner of

the main map.

Business center

Handicap facilities

Laundry

Refrigerator

24 hour room service

Fitness center

Internet access

Pool

cityseeker ^{(If Equipped)}

Note: cityseeker point of interest (POI)

information is limited to approximately 1,110

cities (1,049 in the United States, 36 in

Canada and 15 in Mexico).

Wi-Fi

Attractions include nearby landmarks,

amusement parks, historic buildings and

more. cityseeker can provide information

such as star rating, reviews, hour of

operation and admission price.

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cityseeker, when available, is a service that

provides more information about certain

points of interest such as restaurants,

hotels and attractions.

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SYNC™ 3

The navigation system map data may

SiriusXM Traffic and Travel Link(If

contain inaccurate or incomplete

Equipped)

information due to the passage of time,

changing circumstances, sources used and

the nature of collecting comprehensive

geographic data, any of which may lead to

incorrect results. Inaccurate speed limit

information, turn restrictions and other

road attributes may affect the determined

route and associated guidance

Annual navigation map updates are

available for purchase through your

dealership. Depending on your purchase

agreement, you might be eligible for free

Map update. You can choose to download

the Map data update onto a USB, order a

USB, or use Wi-Fi to deliver automatic

updates. To update your Map data over

Wi-Fi, your vehicle must be connected to

a Wi-Fi access point. Map Data files are

large, so it is highly recommended to

perform the update when free Wi-Fi is

available otherwise high data rates may

apply. For USB updates, free map update

eligibility, and other details, contact

dealers at 1-866-462-8837 in the United

States and Canada or 01-800-557-5539

in Mexico or visit our local website for more

information.

SiriusXM Traffic and Travel Link is available

on vehicles equipped with navigation and

only in select markets. You must activate

and subscribe to receive SiriusXM Traffic

and Travel Link information. It helps you

locate the best gas prices, find movie

listings, get current traffic alerts, view the

weather map, get accurate ski conditions

and see current sports scores.

The system calculates a reasonable

efficient route based on available speed

limits, traffic, and road conditions. You may

know a local short cut that is more efficient

at a given time than the route provided by

SYNC 3, but you should expect a slight

difference in minutes or miles with the

SYNC 3 route.

Michelin Travel Guide ^{(If Equipped)}

The Michelin travel guide is a service which

provides additional information about

certain places of interest, for example

restaurants, hotels and tourist sites. Points

of interest that have Michelin travel guide

information display a button to show you

more information. Push the button to see

the additional information. If you have

paired your phone with the system, you

can press the phone button to directly

establish a call with the selected point of

interest.

ELECTRIC VEHICLE

INFORMATION

Power Flow

Navigation Map Accuracy and

The power flow information for

Updates

your hybrid vehicle is available

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through the home screen or

HERE is the digital map provider for the

navigation application. If you find map data

errors, you may report them directly to

HERE by going to www.here.com. HERE

evaluates all reported map errors and

responds with the result of their

under Apps

Vehicle Operational States

Power will flow to or from the front and

rear wheels depending on operational

state and drive conditions.

investigation by e-mail.

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SYNC™ 3

•

Idling: The vehicle is running and in Park

•

Engine Cold: The engine is on because

(P). The engine and/or the high voltage

battery are on.

it is cold. The vehicle returns to electric

operation once the engine is sufficiently

warm.

Electric Driving: The vehicle is running

and in Drive (D) or Neutral (N). The

high voltage battery provides power to

the wheels.

Hybrid Driving: The vehicle is running

and in Drive (D) or Neutral (N). The

engine and the high voltage battery

provide power to the wheels.

•

Battery Charging: The engine is on to

charge the high-voltage battery. The

vehicle returns to electric operation

once the battery is charged.

Low Gear: The engine is on because

the vehicle is in low gear. Shift out of

low gear to return to electric operation.

Normal Operation: The engine is on to

optimize vehicle operation. The vehicle

returns to electric operation when

possible.

Engine Braking Active: The engine is on

to provide increased powertrain

braking. This can occur when you turn

on the grade assist feature, when

speed control is on or when driving with

your foot off the accelerator pedal.

Turning off grade assist or speed

control may allow the vehicle to return

to electric operation.

•

Engine Driving: The vehicle is running

and in Drive (D) or Neutral (N). The

engine provides power to the wheels.

Regenerative Braking: The vehicle is

running in Drive gear and is slowing

down. Power captured by the

•

regenerative braking system is sent

back to the high voltage battery.

Engine On Due To

The following conditions help to explain

why the engine is on, and what you can do

to allow all electric operation.

•

Battery Temperature: The engine is on

due to high or low high-voltage battery

temperature. This is a normal operating

condition. The vehicle returns to

•

Drive Power: The engine is on due to

accelerator pedal pressure or speed

control activation. Reduce pressure on

the accelerator pedal or switch off the

speed control to return to full electric

mode.

High Speed: The engine is on because

the vehicle speed exceeds the level for

full electric operation. Reduce the

speed to return to electric operation.

Heater Setting: The engine is on

because of the heater setting. Reduce

or turn off the heater setting to return

to electric operation.

Neutral Gear: The engine is on because

the vehicle is in Neutral (N). Shift out

of neutral gear to return to electric

operation.

electric operation when possible.

Drive Mode: The engine is on due to the

drive mode selection. Select an

appropriate drive mode for electric only

operation.

•

APPS

The system allows you interact with select

mobile apps while keeping your eyes on

the road. Voice commands, your steering

wheel buttons, or a quick tap on your

touchscreen give you advanced control of

compatible mobile apps. You can also

stream your favorite music or podcasts,

share your time of arrival with friends, and

keep connected safely.

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SYNC™ 3

When you start an app through the system

Using Apps on an Android Device

for the first time, you could be asked to

grant certain permissions. You can review

and change the permissions that you have

granted at any time when your vehicle is

not moving. We recommend that you

check your data plan before using your

apps through the system. Using them

could result in additional charges. We also

recommend that you check the app

provider's terms and conditions and

privacy policy before using their app. Make

sure that you have an active account for

apps that you want to use through the

system. Some apps will work with no

setup. Others require you to configure

some personal settings before you can use

them.

Select the apps option on the

feature bar.

1. If your device is connected via USB,

switch Android Auto off. See Phone

(page 453).

2. Pair your device. See Phone (page 453).

3. Start the apps on your device that you

want to use through SYNC.

Note: If you close the apps on your device,

you will not be able to use them through the

system.

4. Select Find Mobile Apps.

Note: The system searches and connects

to compatible apps that are running on your

device.

Note: For more information about available

apps, visit catalog.ford.com.

5. Select the app that you want to use on

the touchscreen.

Using Apps on an iOS Device

Note: Mobile Apps on your device use the

USB port to establish a connection with

SYNC. Some devices may lose the ability to

play music over USB when Mobile Apps are

enabled.

Select the apps option on the

feature bar.

1. If your device is connected via USB,

switch Apple CarPlay off. See Phone

(page 453).

Using Mobile Navigation on an

Android Device

2. Connect your device to a USB port or

pair and connect using Bluetooth.

1. Connect your device to a USB port.

3. If prompted to enable CarPlay, select

2. Switch Android Auto off. See Phone

Disable.

(page 453).

4. Start the apps on your device that you

3. Switch on Enable Mobile Apps via

want to use through SYNC.

USB in the Mobile Apps Settings tile.

Note: If you close the apps on your device,

you will not be able to use them through the

system.

4. Select the apps option on the feature

bar.

5. Select the navigation app that you

5. Select the app that you want to use on

want to use on the touchscreen.

the touchscreen.

Note: When using a navigation app, keep

Note: Connect your device to a USB port if

you want to use a navigation app. When

using a navigation app, keep your device

unlocked and the app open.

your device unlocked and the app open.

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SYNC™ 3

Note: In order to use SiriusXM Traffic and

SiriusXM Traffic and Travel Link(If

Travel Link, your vehicle must have

navigation.

Equipped)

Note: A paid subscription is required to

access and use these features. Go to

www.siriusxm.com/travellink for more

information.

Note: Visit www.siriusxm.com/traffic and

click on Coverage map and details for a

complete listing of all traffic areas covered

by SiriusXM Traffic and Travel Link.

Note: Neither Sirius nor Ford is responsible

for any errors or inaccuracies in the SiriusXM

Traffic and Travel Link services or its use in

vehicles.

When you subscribe to SiriusXM Traffic

and Travel Link, it can help you locate the

best gas prices, find movie listings, get

current traffic alerts, view the current

weather map, get accurate ski conditions

and see scores to current sports games.

WARNING:Driving while distracted

can result in loss of vehicle control, crash

and injury. We strongly recommend that

you use extreme caution when using any

device that may take your focus off the

road. Your primary responsibility is the

safe operation of your vehicle. We

recommend against the use of any

hand-held device while driving and

encourage the use of voice-operated

systems when possible. Make sure you

are aware of all applicable local laws

that may affect the use of electronic

devices while driving.

Note: SiriusXM Traffic and Travel Link may

not be available in all markets.

Menu Item

Action and Description

Traffic on Route

Traffic Nearby

Touch these buttons to identify traffic incidents on your route,

near your vehicle’s current location or near any of your favorite

places, if programmed.

Fuel Prices

Movie Listings

Weather

Touch this button to view fuel prices at stations close to your

vehicle’s location or on an active navigation route.

Touch this button to view nearby movie theaters and their

show times, if available.

Touch this button to view the nearby weather, current weather,

or the five-day forecast for the chosen area.

Map

Select to see the weather map,

which can show storms, radar

information, charts and winds.

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SYNC™ 3

Menu Item

Action and Description

Select to choose from a listing of

Area

weather locations.

Sports Info

Touch this button to view scores and schedules from a variety

of sports. You can also save up to 10 favorite teams for easier

access. The score automatically refreshes when a game is in

progress.

Ski Conditions

Touch this button to view ski conditions for a specific area.

Driver Assist^{(If Equipped)}

SETTINGS

Select this tile to adjust Driver Assist

features like Parking Aids, Lane Keeping

Press the button to enter the

System, Pedestrian Detection, and

Auto-Start-Stop.

settings menu.

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Once you select a tile, press the

button next to a menu item to

view an explanation of the

Vehicle

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Select this tile to adjust vehicle settings

like windows, alarm, lighting, and MyKey

settings.

feature or setting.

Sound

FordPass

Select this tile to adjust the sound settings.

Select this tile to adjust the FordPass

settings

Clock

General

Select this tile to adjust the clock settings.

Select this tile to adjust settings like

language, measurement units, or to reset

the system.

Bluetooth

Select this tile to switch Bluetooth on and

off and adjust the settings.

911 Assist^{(If Equipped)}

Phone

Select this tile to switch 911 Assist on and

Select this tile to connect, disconnect, and

off.

manage the connected device settings.

Automatic Updates

Audio

Select this tile to adjust the automatic

Select this tile to adjust the audio settings.

update settings.

Mobile Apps

Select this tile to adjust permissions,

enable, disable, and update mobile apps.

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Connected Vehicle -> Navigation for Your Ford Explorer SUV Sixth Generation (2012-2020)

Related Topics

SYNC? 3