Get SYNC -> SYNC Applications and Services Guide for Ford Focus 4 Door Third generation(2010-2017)

SYNC™

Note: The SYNC 911 Assist feature must be

SYNC™ APPLICATIONS AND

set on before the incident.

SERVICES (If Equipped)

Note: The SYNC 911 Assist feature only

operates in the U.S., Canada or in a territory

in which 911 is the emergency number.

Note: Before setting this feature on, make

sure that you read the 911 Assist Privacy

Notice later in this section for important

information.

Note: If any user switches 911 Assist to on

or off, that setting applies for all paired

phones. If 911 Assist is switched off, either

a voice message plays or a display message

or an icon comes on when your vehicle is

started and after a previously paired phone

connects.

Note: Every phone operates differently.

While SYNC 911 Assist works with most

cellular phones, some may have trouble

using this feature.

In order for the following features to work,

your cellular phone must be compatible

with SYNC. To check your phone's

compatibility, visit www.SYNCMyRide.com,

www.SYNCMyRide.ca or

www.syncmaroute.ca.

•

911 Assist: Can alert 911 in the event of

an emergency.

•

SYNC AppLink: Allows you to connect

to and use certain applications such as

Spotify and Glympse (if your phone is

compatible).

These features may require activation.

Available AppLink enabled apps vary by

market.

911 Assist

WARNINGS

If a crash deploys an airbag (excluding

knee airbags and rear inflatable safety

belts [if equipped]) or activates the fuel

pump shut-off, your SYNC-equipped

vehicle may be able to contact emergency

services by dialing 911 through a paired and

connected Bluetooth-enabled phone. You

can learn more about the 911 Assist

feature, visit www.SYNCMyRide.com,

www.SYNCMyRide.ca or

Unless the 911 Assist setting is set on

before a crash, the system will not

dial for help which could delay

response time, potentially increasing the

risk of serious injury or death after a crash.

Do not wait for 911 Assist to make an

emergency call if you can do it

yourself. Dial emergency services

www.syncmaroute.ca.

immediately to avoid delayed response

time which could increase the risk of

serious injury or death after a crash. If you

do not hear 911 Assist within five seconds

of the crash, the system or phone may be

damaged or non-functional.

See Supplementary Restraints System

(page 38). Important information about

airbag deployment is in this chapter.

See Roadside Emergencies (page 189).

Important information about the fuel pump

shut-off is in this chapter.

Always place your phone in a secure

location in your vehicle so it does not

become a projectile or get damaged

in a crash. Failure to do so may cause

serious injury to someone or damage the

phone which could prevent 911 Assist from

working properly.

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SYNC™

Setting 911 Assist On or Off

Press Menu then select

•

A connected Bluetooth-enabled phone

must have adequate network coverage,

battery power and signal strength.

The vehicle must have battery power

and be located in the U.S., Canada or

in a territory in which 911 is the

emergency number.

Menu

Action and Description

Item

SYNC-Applications

911 Assist Select desired option, on or

off.

In the Event of a Crash

Not all crashes deploy an airbag or activate

the fuel pump shut-off (the triggers for 911

Assist). If a connected cell phone sustains

damage or loses its connection to SYNC

during a crash, SYNC searches for and tries

to connect to a previously paired cell

phone; SYNC then attempts to call the

emergency services.

If you choose not to activate this

feature you will have the following

options:

Menu

Action and Description

Item

Voice

Provides a display and voice

Before making the call:

Reminder reminder at phone connection

•

SYNC provides a short window of time

(about 10 seconds) to cancel the call.

If you fail to cancel the call, SYNC

attempts to dial 911.

ON

at vehicle start.

Voice

Provides a display reminder

Reminder only without a voice reminder

OFF

at phone connection.

•

SYNC says the following, or a similar

message: "SYNC will attempt to call

911, to cancel the call, press Cancel on

your screen or press and hold the

phone button on your steering wheel".

To make sure that 911 Assist works

properly:

•

SYNC must be powered and working

properly at the time of the incident and

throughout feature activation and use.

If you do not cancel the call, and SYNC

makes a successful call, a pre-recorded

message plays for the 911 operator, and

then the occupant(s) in your vehicle is able

to talk with the operator. Be prepared to

provide your name, phone number and

location immediately, because not all 911

systems are capable of receiving this

information electronically.

•

The 911 Assist feature must be set on

before the incident.

You must pair and connect a

Bluetooth-enabled and compatible

cell phone to SYNC.

A connected Bluetooth-enabled phone

must have the ability to make and

maintain an outgoing call at the time

of the incident.

•

911 Assist May Not Work If

•

Your cellular phone or 911 Assist

hardware sustains damage in a crash.

The vehicle's battery or the SYNC

system has no power.

The phone(s) thrown from your vehicle

are the ones paired and connected to

the system.

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SYNC™

911 Assist Privacy Notice

Note: Make sure you have an active account

for the app that you have downloaded.

Some apps work automatically with no

setup. Other apps want you to configure

your personal settings and personalize your

experience by creating stations or favorites.

We recommend you do this at home or

outside of your vehicle.

When you switch on 911 Assist, it may

disclose to emergency services that your

vehicle has been in a crash involving the

deployment of an airbag or activation of

the fuel pump shut-off. Certain versions or

updates to 911 Assist may also be capable

of electronically or verbally disclosing to

911 operators your vehicle location or other

details about your vehicle or crash to assist

911 operators to provide the most

Note: AppLink is not available if your

vehicle is equipped with the MyFordTouch

system.

appropriate emergency services. If you do

not want to disclose this information, do

not switch the feature on.

To Access Using the SYNC Menu

Press the MENU button to access the

menu on-screen. Then select:

SYNC Mobile Apps

Menu

Item

Action and Description

The system enables voice and steering

wheel control of SYNC AppLink enabled

smartphone apps. When an app is running

through AppLink, you can control main

features of the app through voice

SYNC-Apps

Mobile

Apps

Scroll through the list of

available applications and

select a particular app or

select:

commands and steering wheel controls.

Note: You must pair and connect your

smartphone to SYNC to access AppLink.

Find New Apps

Note: iPhone users need to connect the

phone to the USB port.

Note: If you cannot find a compatible SYNC

AppLink app, make sure the required app is

running on the mobile device.

Note: Android users need to connect the

phone to SYNC using Bluetooth.

Note: For information on available apps,

supported smartphone devices and

troubleshooting tips please visit the Ford

website.

Accessing an App's Menu

When an app is running through SYNC,

press the right arrow button on the steering

wheel control to access the app menu.

You can access various app features from

here, for example thumbs up and thumbs

down.

Availability of SYNC AppLink enabled Apps

will vary by region.

Press the left arrow button on the steering

wheel control to exit the app menu.

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SYNC™

To Access Using Voice Commands

Press the voice button then when prompted say:

Menu Item

Action and Description

mobile (apps |

applications)

Say the name of the application after the tone.

The app should start. When an app is running through SYNC, you

can press the voice button and speak commands specific to the

app, for example "Play Playlist Road Trip".

help

Use this command to discover the available voice commands.

SYNC Mobile App Voice Commands

The following voice commands are always available:

Menu Item

Action and Description

mobile (apps | applications)

SYNC prompts you to say the name of an

app to start it on SYNC.

list [mobile] (apps | applications)

SYNC lists all of the currently available

mobile apps.

find [new] [mobile] (apps | applications) Searches your connected mobile device for

SYNC-compatible mobile apps.

help

You can say the name of a mobile app at any time to start the mobile app on SYNC.

When you launch an app using SYNC, the

App Permissions

system may ask you to grant certain

permissions, for example:

App permissions are organized by groups.

You can grant these group permissions

individually. You can change a permission

group status any time when not driving, by

using the settings menu.

•

To allow your vehicle to provide vehicle

information to the app such as, but not

limited to: Fuel level, fuel economy, fuel

consumption, engine speed, rain

sensor, odometer, VIN, external

temperature, gear position, tire

pressure, and head lamp status.

To allow your vehicle to provide driving

characteristic information such as, but

not limited to: MyKey, seat belt status,

engine revolutions per minute, gear

position, braking events, steering wheel

angle, and accelerator pedal position.

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SYNC™

•

To allow your vehicle to provide

location based apps.

location information, including: GPS

and speed.

Note: You only need to grant permissions

the first time you use an app with SYNC.

To allow the app to send push

Note: Ford is not responsible or liable for

any damages or loss of privacy relating to

usage of an app, or dissemination of any

vehicle data that you approve Ford to

provide to an app.

notifications using the vehicle display

and voice capabilities while running in

a background state. Push notifications

may be particularly useful for news or

Enabling and Disabling App Permissions Using the SYNC Menu

Press the MENU button to access the SYNC menu then select:

Menu Item

SYNC-Apps

Mobile Apps

All Apps

Action and Description

You can also select a specific app.

If the app supports push notifications, this

setting is listed. Select to enable or disable

the feature as required.

Note: You must enable mobile apps for

each connected device the first time you

select a mobile app using the system.

Enabling SYNC Mobile Apps

In order to enable mobile apps, SYNC

requires user consent to send and receive

app authorization information and updates

using the data plan associated with the

connected device.

Data is sent to Ford in the United States

through the connected device. The

information is encrypted and includes your

VIN, SYNC module number, anonymous

usage statistics and debugging

information. Updates may take place

automatically.

Note: Standard data rates apply. Ford is

not responsible for any additional charges

you may receive from your service provider,

when your vehicle sends or receives data

through the connected device. This includes

any additional charges incurred due to

driving in areas when roaming out of a home

network.

App Status

You can view the current status of an app

in the settings menu.

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SYNC™

There are three possible statuses:

Menu Item

Action and Description

Update Needed

The system has detected a new app

requiring authorization or a general

permissions update is required.

Up-To-Date

Updating...

No update is required.

The system is trying to receive an update.

Update settings

Menu Item

Action and Description

Request Update

Select this option from the settings menu

to manually preform a needed update.

Disable Updates

Select this option from the settings menu

to disable automatic updates.

Doing so also disables the use of Mobile

Apps on SYNC.

Confirm that the USB device has been

formatted correctly and has the following

specifications:

USING SYNC™ WITH YOUR

MEDIA PLAYER

•

USB 2.0.

File format must be FAT16/32.

You can access and play music from your

digital music player over your vehicle's

speaker system using the system's media

menu or voice commands. You can also

sort and play your music by specific

categories, such as artist and album.

The format of the audio files on the USB

device must be:

•

MP3.

Non DRM protected WMA.

WAV.

AAC.

Note: The system is capable of indexing up

to 15,000 songs.

SYNC is capable of hosting nearly any

digital media player including: iPod, Zune,

plays from device players, and most USB

drives. SYNC also supports audio formats,

such as MP3, WMA, WAV and ACC.

Connecting Your Digital Media

Player to the USB Port

Note: If your digital media player has a

power switch, make sure you switch it on

before plugging it in.

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SYNC -> SYNC Applications and Services for Your Ford Focus 4 Door Third generation(2010-2017)

Related Topics

SYNC